- Answer incoming calls and respond to customer emails in a timely and professional manner: As a Customer Care Associate, you will be responsible for handling customer inquiries and providing them with accurate information and assistance.- Resolve customer complaints and provide appropriate solutions: You will need to listen to customer concerns, address their issues effectively, and ensure customer satisfaction with our products or services.- Make outbound calls to potential customers for sales purposes: Utilizing your convincing power and communication skills, you will be required to make cold calls to promote our products and services and generate sales leads.- Update customer information in the database during and after each call: It is essential to maintain accurate records of customer interactions, feedback, and transactions to ensure efficient customer service and follow-up.- Work collaboratively with team members to achieve customer satisfaction goals: As part of the Customer Care team, you will need to communicate effectively with colleagues and work together towards meeting customer care targets and objectives.Skills and Expectations:- Strong communication skills and fluency in English in order to effectively interact with customers.- Ability to handle multiple tasks simultaneously and prioritize workload.- Good interpersonal skills and a friendly demeanor to build rapport with customers.- Basic computer knowledge to navigate through databases and CRM systems.- Willingness to work in a fast-paced environment and adapt to changing customer needs and expectations.
We have vacant of 2 Retail Sales Associate Jobs in Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, B.A, B.Com Skill Retail Sales, Customer Handling, Soft Skills, Direct Sales, Sales, Basic Computers, Communication Skills, Target Achievement etc.
Corporate Social Responsibility Customer SalesSales Executive
We are looking for 10 Customer Sales Representative Posts in Bhubaneswar, Odisha, with deep knowledge in Corporate Social Responsibility and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree
Direct Marketing Business DevelopmentLead GenerationClient Relationship ManagementInside SalesSales ExecutiveBusiness Development AssociateSales OfficerSalesmanWork From Home
The candidate is required to call prospective customers and discuss the services of the company with them in order to identify their requirements and convert them into leads and closures.