Job descriptionSalary Range : Rs. 10000 - Rs. 25000 , based on skills, experience, and interview performanceEducational Requirement : 12th PassWork Arrangement : Work From OfficeGender Preference : Both male and female can applySkills Requirement : No predefined skills necessaryExperience Requirement : FresherLocation : ThaneWorking Hours : 09:30 am - 6:30pm Monday to Saturday
Good Communication Skills Outbound CallingCustomer SupportCustomer ServiceCustomer HandlingCustomer RelationshipCall CenterCustomer Communication
Make inbound & outbound calls to customers to provide information about their insurance premiums.- Inform customers about due dates and send reminders.- Maintain accurate records of customer interactions and transactions.- Fluent in Hindi and Marathi languages for effective communication with customers. WhatsApp Your CV @HR Renuka - 9892897992
Outbound Calling BPO VoiceBPO Non VoiceBPOBasic Computer SkillsInbound CallingDomestic BPO
Job Openings for 200 Voice Process Executive Jobs for Freshers in Vashi, Navi Mumbai,Airoli, Navi Mumbai,Ghansoli, Navi Mumbai,Turbhe Midc, Navi Mumbai,Thane,Malad East, Mumbai, having Educational qualification of : Higher Secondary with Good knowledge in Outbound Calling,BPO Voice,BPO Non Voice,BPO,Basic Computer Skills,Inbound Calling,Domestic BPO etc.
Customer Relationship Outbound CallingCustomer CareCustomer ServiceCustomer Support
As a Customer Care Executive, you will be the first point of contact for our customers. You will handle inquiries, provide information about our products and services, resolve issues, and ensure customer satisfaction. Your role is crucial in maintaining a positive image of the company and building lasting relationships with customers.Key Responsibilities:Customer Interaction:Answer incoming calls, emails, and chats from customers.Provide accurate and timely information regarding products, services, and order status.Handle customer inquiries and resolve complaints with professionalism and efficiency.Issue Resolution:Identify and escalate complex issues to the appropriate departments.Follow up with customers to ensure their issues are resolved satisfactorily.Document customer interactions and issues in the CRM system.Product Knowledge:Stay updated on product and service information.Educate customers on new products, services, and promotions.Provide troubleshooting assistance for products and services.Customer Relationship Management:Build and maintain positive relationships with customers.Gather customer feedback and relay it to the relevant departments.Proactively identify opportunities to enhance customer satisfaction.Administrative Tasks:Maintain accurate records of customer interactions.Prepare reports on customer interactions and activities.Participate in training sessions to improve product knowledge and customer service skills.
* Identify opportunities, produce leads and book appointments for the sales force with the emphasis onhigh quality leads. Generate quotes.Develop creative pitches and propositions aimed at specific industry sectors Proactively follow up leads generated. Use of initiative to identify and follow up opportunities with companies who are not already on thedatabase Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place togenerate new business Work closely with the marketing team to achieve sales objectives.Negotiate commercial terms within set guidelines Attend monthly meetings with the Sr. Sales manager to update information and discuss any issues Liaise effectively with all departments Contribute to the team performance by sharing and implementing Best Practise Ideas.
We are looking for 50 Telecaller Posts in Turbhe Midc, Navi Mumbai, Maharashtra, with deep knowledge in outbound calling and Required Educational Qualification is : Secondary School