Telecalling Executive Job Vacancies in Turbhe Midc

- Contact potential customers via phone and email to generate leads and set up meetings:The Inside Sales Executive will be responsible for reaching out to potential customers through phone calls and emails to educate them about the products or services offered and ultimately schedule meetings with them.- Qualify leads and identify sales opportunities:The candidate will need to assess the leads generated to determine their potential as customers and identify opportunities for sales based on their needs and interests.- Maintain a database of leads and customer information:It will be essential for the Inside Sales Executive to keep track of all leads and customer information in a well-organized database to ensure follow-up and easy access to relevant data for future interactions.- Collaborate with the sales team to meet targets and provide support:The candidate will work closely with the sales team to align efforts, meet sales targets, and provide any necessary support to ensure successful conversions.Skills and Expectations:- Excellent communication skills, both verbal and written, to effectively engage with potential customers.- Strong sales acumen and ability to identify promising leads and sales opportunities.- Proven experience in inside sales, with a track record of meeting or exceeding sales targets.- Proficiency in using CRM software and other sales tools to manage leads and customer information efficiently.- Ability to work independently and as part of a team, with a strong sense of accountability and drive to achieve goals.

Make inbound & outbound calls to customers to provide information about their insurance premiums.- Inform customers about due dates and send reminders.- Maintain accurate records of customer interactions and transactions.- Fluent in Hindi and Marathi languages for effective communication with customers. WhatsApp Your CV @HR Renuka - 9892897992

- Make outbound calls to prospective customers using a provided contact list.-Handle inbound and outbound calls from customers to understand their technical needs and offer suitable products or services.- Introduce company products/services to potential clients.- Understand customer needs, answer questions, and provide solutions.- Maintain accurate and detailed records of calls and sales activities in the CRM system.-Build and maintain strong relationships with existing clients, providing on-going support and identifying opportunities for upselling or cross-selling.

Position: Telecaller (Collection Process)Location: TurbheJob Type: Full-timeExperience: Fresher/Experience welcomeImmediate Joiners PreferredJob Responsibilities:Make outbound calls to customers for loan collection.Follow up on overdue payments and negotiate payment plans.Maintain accurate records of customer interactions and payment updates.Communicate effectively with customers in a clear and polite manner.Address customer queries and concerns regarding loan repayment.Ensure timely and efficient collection in compliance with company policies.Key Requirements:Basic English.SSC/HSC pass or higher qualification.DRA certification is preferred, but not mandatory.Fresher candidates with good communication skills are encouraged to apply.Must be comfortable working in a fast-paced environment.Immediate joining preferred.Skills and Attributes:Strong communication skills (verbal in Hindi marathi and writting basic in English ).Ability to handle difficult customer situations.Good negotiation and persuasion skills.Self-motivated and goal-oriented.

Position: Pre Sales Executive : Lead Engagement:Proactively connect with leads and potential customers via calls, emails, and other communication channels.Understand customer requirements, concerns, and expectations to identify potential clinic visitsRelationship Building:Establish and nurture strong relationships with customers to build trust and loyalty.Provide exceptional customer service by addressing inquiries promptly and professionally.Customer Queries:Address and resolve customer concerns, offering appropriate solutions or escalating issues when necessary.Maintain up-to-date knowledge of our offerings to provide accurate information.Target Achievement:Strategize and execute plans to meet daily and monthly targets for converting leads into clinic visits.Monitor and optimize conversion rates to maximize outcomes.Reporting and Analytics:Maintain daily records of customer interactions, feedback, and outcomes.Prepare and submit detailed reports on engagement activities and target achievements to the management.Conduct Targeted Clinic Visits:Schedule and carry out on-site clinic visits for potential customers to enhance their understanding of our offerings.

Job Openings for 200 Voice Process Executive Jobs for Freshers in Vashi, Navi Mumbai,Airoli, Navi Mumbai,Ghansoli, Navi Mumbai,Turbhe Midc, Navi Mumbai,Thane,Malad East, Mumbai, having Educational qualification of : Higher Secondary with Good knowledge in Outbound Calling,BPO Voice,BPO Non Voice,BPO,Basic Computer Skills,Inbound Calling,Domestic BPO etc.

As a Customer Care Executive, you will be the first point of contact for our customers. You will handle inquiries, provide information about our products and services, resolve issues, and ensure customer satisfaction. Your role is crucial in maintaining a positive image of the company and building lasting relationships with customers.Key Responsibilities:Customer Interaction:Answer incoming calls, emails, and chats from customers.Provide accurate and timely information regarding products, services, and order status.Handle customer inquiries and resolve complaints with professionalism and efficiency.Issue Resolution:Identify and escalate complex issues to the appropriate departments.Follow up with customers to ensure their issues are resolved satisfactorily.Document customer interactions and issues in the CRM system.Product Knowledge:Stay updated on product and service information.Educate customers on new products, services, and promotions.Provide troubleshooting assistance for products and services.Customer Relationship Management:Build and maintain positive relationships with customers.Gather customer feedback and relay it to the relevant departments.Proactively identify opportunities to enhance customer satisfaction.Administrative Tasks:Maintain accurate records of customer interactions.Prepare reports on customer interactions and activities.Participate in training sessions to improve product knowledge and customer service skills.