We are looking for 2 Telecaller Executive Posts in Vikas Nagar, Lucknow with deep knowledge in Marketing Communication, Outbound Calling and Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc
Communication Skills Customer RelationshipCustomer Care ExecutiveCustomer Support ExecutiveTelecallerTelesalesTelemarketerTelemarketing ExecutiveTelemarketingCustomer Care AssociateLead Generation ExecutiveBusiness Development ExecutiveWork From Home
Responsibilitiesconducting customer satisfaction surveys to understand what areas of the company's services need improvementscatering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolutioncurating streamlined email and social media communication mediums for offers, updates and much moredealing with customer issues and churning out an easy-to-follow solutionmanaging payment and delivery of customer ordershelping customers choose the right product for their requirements and budgethandling customer concerns and complaints in a timely mannerinforming customers of upcoming promotions or dealsestablishing a positive rapport with all clients and customers in person or via phoneforming reports based on customer satisfaction statistics and helping their team to develop new skillsfixing appointments based on the availability of customers and clientsinteracting with customers to ensure they have a desirable and shareable experience