- Develop job descriptions for various positions in the jewelry dealership (sales, customer service, inventory management, etc.).- Manage the hiring process, including sourcing candidates, conducting interviews, and coordinating with department heads to ensure optimal staffing levels.- Organize ongoing training programs on product knowledge, sales techniques, customer service, and safety protocols (e.g., handling valuable jewelry, fraud prevention).- Implement performance review systems to evaluate staff based on key metrics such as sales targets, customer satisfaction, and adherence to company policies.- Ensure compliance with local, state, and federal employment laws, as well as industry regulations (e.g., labor laws, safety protocols for handling precious metals and stones).- Serve as the point of contact for employee concerns, fostering a positive and inclusive work environment.- Manage employee compensation, ensuring that salary structures are competitive within the jewelry industry.- Ensure that the dealerships physical environment is safe for all employees, considering the potential risks associated with handling valuable products.- Oversee payroll processing, ensuring accuracy and timeliness in employee payments.- Develop retention strategies to minimize employee turnover, especially among skilled salespeople and jewelers who are critical to business success.- Collaborate with senior management to align HR strategies with the dealership's goals and growth plans.- Promote a diverse and inclusive workplace, focusing on attracting a wide range of talent from different backgrounds.