Array ( [0] => customer-management [1] => kolkata ) Customer Management Jobs for Women in Kolkata | Female Customer Management Job Vacancies in Kolkata
38

Customer Management Female Jobs in Kolkata

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  • Fresher
  • 5.0 Lac/Yr
  • Kolkata
Aviation Grooming Professional Communication Computer Teamwork Time Management Customer Service Reservation Systems
As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- **Customer Interaction**: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- **Booking Management**: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- **Data Entry**: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- **Issue Resolution**: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- **Collaborate with Team**: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.
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  • 2 - 4 yrs
  • 4.3 Lac/Yr
  • Kolkata
Sales Customer Relationship Customer Service Interpersonal Skills
Need relationship manager for Kolkata location
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  • 1 - 1 yrs
  • 0.8 Lac/Yr
  • Hindmotor Kolkata
Retail Sales Customer Management Counter Sales
We are looking for a Sales Girl to join our team in Hindmotor, Kolkata. The ideal candidate should have at least 1 year of experience in sales, a minimum education of 10th pass, and must be a female.Key responsibilities include assisting customers with their purchases, providing product information, handling cash transactions, and maintaining a clean and organized store environment. The Sales Girl will also be responsible for achieving sales targets and ensuring customer satisfaction.The ideal candidate should have excellent communication and customer service skills, be friendly and approachable, and have a good understanding of sales techniques. Attention to detail, multitasking abilities, and a positive attitude are essential for this role. The Sales Girl should also be able to work well in a team and have a passion for sales and customer service.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Female
  • Topsia Kolkata
Time Management Customer Care Communication Skills Pivot Table Order Taking Food Beverage Service Hospitality Manager Guest Lecturer Grooming
We are looking for a Waitress to join our team at a restaurant in Topsia, Kolkata. As a Waitress, your key responsibilities will include taking orders from customers, serving food and beverages, and providing excellent customer service. You will also be responsible for cleaning and setting tables, handling payments, and ensuring customer satisfaction. The ideal candidate for this role should be a female with a minimum of a 12th pass education. Previous experience as a waitress is preferred but not required. We are looking for someone who is friendly, organized, and able to work in a fast-paced environment. Strong communication skills and the ability to multitask are essential for this role. You should be able to work well in a team and have a positive attitude towards customer service. If you meet these requirements and are looking for a full-time job in a restaurant setting, we encourage you to apply for this position.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Kolkata
Marketing Outbound Calling Corporate Sales Lead Generation Negotiation Skills Inside Sales Problem Solving Direct Sales Client Management Cold Calling Customer Communication
Note Fully Start-up Company if you have higher salary expectation please ignore we have not much budget as of now we can increase the salary after 3 month as per your performance.Job Responsibilities:1. Call and pitch PropyMarts platform to brokers, builders, developers, interior designers, contractors, and creators.2.Provide 7-day free trial of premium subscriptions, give product demos, and schedule meetings.3.Identify target audiences and generate qualified leads.4. Manage property listings and buyer/requirement listings on the platform.5. Schedule face-to-face meetings with potential clients for subscription sales.6. Achieve monthly and quarterly sales targets assigned by the company.Requirements:1.Good communication and persuasion skills.2. Basic understanding of sales, real estate, or interior industry preferred.Comfortable with calling, follow-ups, and CRM tools.3. Self-motivated and target-driven mindset.Salary & Benefits1. Fixed Salary: 7,000 15,000 per month2. Incentives: Commission on every successful sale3. Variable Pay: Performance-based bonuses4. Travel Allowance: Extra (for meetings)5. Growth opportunity in a fast-scaling startup6. Training & sales support provided
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  • Fresher
  • Female
  • Kolkata
Dis Good Communication Skills Time Management Customer Support Inbound Process Call Center BPO
- Communicate with clients over the phone or through online platforms: The primary responsibility of a Professional Service Representative is to provide excellent customer service and address any inquiries or issues that clients may have.- Provide accurate information about products or services: Professionals in this role must have a good understanding of the products or services offered by the company in order to effectively assist clients with their questions.- Process orders and maintain customer records: It is important for Professional Service Representatives to accurately process orders and keep detailed records of customer interactions for future reference.- Collaborate with team members and managers: Effective communication and collaboration with colleagues and supervisors are key to ensuring smooth operations and resolving any customer issues effectively.Required Skills and Expectations:- Strong communication skills: The ability to communicate clearly and effectively with clients is essential for this role.- Good problem-solving abilities: Professionals in this role should be able to think quickly on their feet and come up with solutions to address customer concerns.- Attention to detail: Accuracy in processing orders and maintaining customer records is crucial.- Ability to work independently: As this is a work from home position, the Professional Service Representative must be self-motivated and able to manage their time efficiently.- Basic computer skills: Proficiency in using computers and online platforms is necessary for this role.
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  • 1 - 3 yrs
  • 5.5 Lac/Yr
  • Golpark Kolkata
Field Sales Life Insurance Customer Retention
Urgent Hiring Female Relationships Manager for Direct Channel -Life Insurances Location Golpark , Kolkata ,CTC- 3 LPA to 5.5 LPA Role & responsibilitiesAchieve assigned business targets within specified timelines.Acquire new customers through field sales and relationship management.Ensure timely policy issuance by resolving pending cases and documentationCollaborate with supervisor for joint field work and client meetings.Develop and execute short-term and long-term sales plans to meet objectives.Drive sales and achieve targets by building relationship with Existing Customers.Cross Selling/Reference Selling opportunities.Ensure Renewal is collected to keep every policy live.Generating References through every customer interaction.Required Candidate profileHiring for well-known life insurance companyMinimum 2 years exp in Agency or Direct Channel in Life insurance companyGraduate mustAge Limit 36 yrs Interested Candidates can share your Resume by what's app 9836331299
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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Female
  • Salt Lake Kolkata
Customer Relationship b2b Marketing B2B Sales Interpersonal Skills Lead Generation Field Sales Corporate Sales Customer Service Channel Sales Direct Sales
As a Business Development Manager, your main responsibilities will involve identifying new business opportunities, building relationships with potential clients, and driving growth for the company. You will be expected to research market trends, develop strategies to expand the customer base, and meet sales targets to increase revenue.Key Responsibilities:- Research and identify potential clients and new markets to expand the business.- Develop and maintain relationships with key stakeholders to drive growth and achieve sales goals.- Create and implement strategic business development plans to increase revenue and market share.- Collaborate with internal teams to ensure smooth execution of business development strategies.Required Skills and Expectations:- Minimum of 2-5 years of experience in business development or a related field.- Strong communication and interpersonal skills to effectively engage with clients and stakeholders.- Excellent analytical and problem-solving abilities to identify business opportunities and address challenges.- Ability to work independently and as part of a team to achieve targets and drive business growth.- High school diploma or equivalent education required.
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  • 2 - 5 yrs
  • Kolkata
Office Operation Business Co Ordinator Data Warehousing Data Management Microsoft Office Office Accountant Customer Relationship Tally Administrative Skills Office Superintendent Followups Office Work Microsoft Excel Microsoft Word Clerical Work Data Entry Typing Skills MS Office Receptionist Activities Basic Computers
Role DescriptionThis is a full-time on-site role for an Office Assistant located in Kolkata. The Office Assistant will perform day-to-day administrative and clerical tasks to ensure the smooth functioning of the office. Responsibilities include managing phone calls, handling office equipment, scheduling appointments, maintaining office supplies, and providing general administrative support to the team.QualificationsStrong Phone Etiquette and effective Communication skillsProficiency in Administrative Assistance and Clerical SkillsExperience with Office Equipment and related operationsAbility to multitask, prioritize, and manage time efficientlyAttention to detail and organizational skillsProficiency in basic computer applications such as Microsoft Office SuiteEducational qualification: High school diploma or equivalent; additional certifications in office administration are a plusknowledge about Tally Software.
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  • 0 - 3 yrs
  • Female
  • South Kolkata
Customer Relationship Outbound Calling Customer Service Customer Handling Customer Management
Role Overview:The Customer Relationship Executive will be responsible for maintaining healthy relationships with clients, ensuring smooth service delivery, collecting feedback, and providing consistent support to enhance customer satisfaction and loyalty.Key Responsibilities:Client Communication & Support:Maintain regular communication with clients to understand their needs and concerns.Provide timely and effective solutions to ensure customer satisfaction.Support clients throughout their service journey.Customer Feedback Handling:Collect, document, and share customer feedback with internal teams.Work with relevant departments to resolve issues quickly and efficiently.Service Coordination:Coordinate with operations and other internal teams for smooth service delivery.Maintain accurate records of all client interactions, follow-ups, and updates.Relationship Building:Build strong rapport and trust with clients to increase brand loyalty.Understand customer preferences and recommend suitable services or solutions.Multitasking & Reporting:Manage multiple customer accounts simultaneously.Prepare basic performance and activity reports to share with management when required.Requirements:Strong communication and interpersonal skills.Ability to manage customer concerns with patience and professionalism.Basic skills in documentation and report preparation.Ability to coordinate with multiple teams and multitask effectively.Prior experience in customer service or client-handling roles is preferred.Why Join Us:Competitive salary with incentive opportunities.Friendly and supportive team environment.Opportunity to grow in a well-established beauty and personal care brand.
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  • 2 - 5 yrs
  • 4.3 Lac/Yr
  • South Kolkata
Customer Relationship Data Management Computer Operations Recruitment Development Organizational Management
Key Responsibilities:1. Customer Relationship:- Build and maintain strong relationships with customers to ensure their needs are being met efficiently.2. Data Management:- Organize and maintain important data and documents for the smooth running of the back office operations.3. Computer Operations:- Utilize computer systems and software to perform daily tasks such as data entry, email communication, and report generation.4. Recruitment Development:- Assist in the recruitment process by screening resumes, scheduling interviews, and coordinating with candidates.5. Organizational Management:- Coordinate and oversee various administrative tasks to ensure the office operates smoothly and efficiently.Required Skills and Expectations:1. Excellent communication skills to effectively interact with customers and colleagues.2. Strong attention to detail to accurately manage data and documents.3. Proficiency in computer operations and software such as Microsoft Office.4. Ability to multitask and prioritize tasks in a fast-paced work environment.5. Organizational skills to effectively manage office operations and administrative tasks.6. Previous experience in a similar role and knowledge of back office operations is preferred.
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  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Female
  • Kolkata
Goal-Oriented Product Knowledge Relationship Building Teamwork Networking Time Management Customer Service Lead Generation Problem Solving Self-Motivated Sales Communication
This role as an FOS Executive in Kolkata requires a female candidate with a 12th pass qualification and 0-5 years of experience. The key responsibilities include generating leads, building relationships, and providing excellent customer service. Strong communication, time management, and problem-solving skills are essential. The ideal candidate should be self-motivated, goal-oriented, and work well in a team. This is a full-time position located in an office setting.
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Female Receptionist

Sunshine Manpower Solution And Services

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Fluent English Guest Relations Organizational and Time Management Customer Support Problem Solving
Job title Female receptionistLocation KolkataExperience - 1 to 3 years experience as Receptionist only. Working Days: Monday to SaturdayTiming: 10:00 AM 7:00 PMJob Description:We are urgently looking for a female Receptionist to join our team. The ideal candidate should have prior experience as a receptionist and possess excellent communication and organizational skills.Roles & Responsibilities:Greet and welcome visitors in a professional manner.Handle incoming phone calls, emails, and inquiries efficiently.Maintain visitor records and manage front-desk operationsCoordinate appointments, meetings, and schedules.Perform basic administrative tasks such as filing, printing, and documentation.Handle courier, mail, and other office correspondence.Support other departments with clerical duties as needed.Requirements:Gender: Female (Mandatory)Must be fluent in EnglishProficient in MS Word, Excel, Emailing, Printing, and Internet browsingPersonality: Pleasant, well-groomed, and customer-oriented
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • South Kolkata
Microsoft Excel Data Management Internet Customer Relationship
Client Coordinator and Database Management.
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Operation Trainee (Female Candidates Only)

Jus Jumpin Kids Entertainment Pvt. Ltd

  • 2 - 4 yrs
  • 2.3 Lac/Yr
  • Kolkata
Critical Thinking Multitasking Operations Problem-solving Teamwork Documentation Technical Skills Time Management Reporting Customer Service Process Improvement Training Communication Attention to Detail Adaptability Organizational Skills Quality Assurance Microsoft Office
A Trainer is responsible for developing the skills, knowledge, and performance of employees or participants through structured training programs. Their main goal is to ensure individuals are competent, confident, and able to perform their roles effectively.Key Responsibilities:Conduct training sessions (classroom, on-the-job, or online).Identify training needs through performance analysis or feedback.Design and develop training materials, manuals, and assessments.Evaluate training effectiveness and provide feedback to management.Support continuous learning and employee development initiatives.Key Skills:Strong communication and presentation skills.Good understanding of adult learning principles.Patience and adaptability.Ability to motivate and engage learners.Organizational and time management skills.
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  • 3 yrs
  • 1.0 Lac/Yr
  • 118593
Report Maker Client Servicing Back Office Assistant Microsoft Excel Customer Relationship Back Office Sales Computer Skills Microsoft Word English Language Communication Skills General Office Management Quick Learner Followups Customer Calling Email Writing Internal Communication Communication System
Back office job is majorly making reports, attending calls, manage clients and various company officials.
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Office Assistant (Female Only)

MaxCorp Consulting Pvt Ltd

Customer Relationship Clerical Work Microsoft Excel Microsoft Office Typing Basic Computers Calendar Management Administrative Skills Internet Office Work Data Entry
Administrative Support & Communication like managing calendars, schedule meetings, andcoordinate appointments. Handle incoming and outgoing emails and phone calls.Prepare and organize documents, reports, and presentations. Track, and manage documents, contracts, or files. Assist in data entry and prepare reports or analysis. handling communication between teams or clients,attendance tracking, keeping track of renewals, payments, invoicesetc, coordination with Accountants, CAs, assisting in marketing newslettercreation and sending, social media posts and updates. Respond to customer inquiries, provide support with issues, or general inquiries.Assistance with hiring, job offers, job posts, and similar officejobs.Manage travel arrangements and bookings. Assist with planning andcoordinating virtual events, meetings.
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Fresher hiring for Sales Manager

MNC Life Insurance Company

  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Female
  • Gariahat Kolkata
Direct Marketing Customer Relationship Retail Sales Management Skills Leadership
Required female candidates for reputed life insurance company for direct sales and customers relationship.Criteria-Graduate mustGood communication skillAge between 25 to 45 yearsKolkata residents Fixed salary -170000 AnnuallyIncentive & bonus alsoOnly female candidates can applyCall-8240944585
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  • 1 - 3 yrs
  • 4.3 Lac/Yr
  • Kolkata
Good Communication Skills Sales Process Lead Generation Customer Retention
Looking for energetic employee to join our sales team
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  • 1 - 3 yrs
  • 1.3 Lac/Yr
  • Salt Lake Kolkata
Customer Management Data Management
Product Presentation:Explain insurance products: Provide detailed information about insurance plans, coverage, premiums, benefits, exclusions, etc.Suggest suitable plans: Based on the customers requirements, recommend the right insurance plan that meets their needs.3. Sales and Conversion:Close sales: Persuade and convert prospects into customers, ensuring they understand the terms and conditions before purchase.Provide quotes: Offer premium quotations and any promotional offers.4. Follow-ups and Reminders:Follow-up calls: Call customers who have shown interest but havent yet purchased a policy. Regularly follow up to convert the lead into a sale.Policy reminders: Remind customers about policy renewals, premium dues, or any changes in their policy.5. Handling Objections:Overcome resistance: Address customer concerns, doubts, or objections related to premiums, coverage, or any other aspects.Negotiation: In some cases, negotiate premiums, payment terms, or other policy features.6. Customer Service:Answer queries: Address any questions or doubts regarding existing policies.Provide support: Assist with claims or provide additional details about the policy.7. Data Maintenance & Reporting:Maintain accurate records: Keep customer data and interaction history up-to-date in the CRM system.Provide sales reports: Report daily or weekly sales figures, leads generated, and other performance metrics to the manager or team leader.8. Compliance and Ethics:Adhere to regulations: Ensure all sales activities comply with insurance industry regulations and ethical guidelines.Disclosure: Provide clear and transparent information about the policy terms and conditions to avoid future disputes.FOR MORE DETAILS FEEL FREE TO CONTACT ON THE HR DEPARTMENT.6291764734 (11AM TO 5PM)
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  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Kolkata
Outbound Calling Inbound Calling Customer Management Marketing Insurance Marketing
Cold Calling:Call potential customers to inform them about various insurance products (life, health, motor, etc.).Follow up on leads generated through marketing campaigns or referrals.Customer Interaction:Understand customer needs and suggest suitable insurance plans.Answer customer queries about policy terms, coverage, premiums, and benefits.Sales Conversion:Persuade customers to purchase insurance policies.Achieve daily, weekly, or monthly sales targets.Documentation:Maintain records of calls, customer information, and sales.Update CRM tools or internal databases accurately.Post-Sale Support:Coordinate with back-office teams for policy issuance.Assist clients in the documentation or claim process when needed.Skills & Qualifications:Good communication and interpersonal skills.Ability to handle rejection and work under pressure.Sales or customer service experience (preferred).Knowledge of insurance products (an advantage).Basic computer proficiency.
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Topsia Kolkata
Guest Handling Guest Services Good Communication Customer Relationship Management Good Communication Skills Guest Lecturer Hotel Management
Seeking a Guest Relation Executive to join our team in Topsia, Kolkata. The ideal candidate will have 1-2 years of experience, be a 12th pass female candidate, and work from the office full-time. Key responsibilities include greeting guests, handling inquiries, resolving complaints, and maintaining a positive relationship with customers. Strong communication, interpersonal, and organizational skills are required. The candidate should also be customer-oriented, have the ability to multitask, and be proficient in MS Office. Experience in a similar role and fluency in multiple languages is a plus.
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