Customer Support Voice Process Job Vacancies in Hyderabad

We are seeking a dedicated and motivated Call Center Executive to join our dynamic team. This full-time position allows you to work from the comfort of your home. Freshers who meet the educational requirement of having passed the 12th grade are encouraged to apply.Key Responsibilities:- Handle Incoming Calls: Answer customer inquiries and provide information about products and services, ensuring a positive customer experience.- Resolve Customer Issues: Identify customer problems and work towards resolving them effectively, maintaining a calm and professional demeanor.- Document Interactions: Accurately log all customer interactions and issues in the system to ensure proper follow-up and communication.- Respond to Emails and Chats: Manage and respond to queries received through email and chat platforms, ensuring timely communication.- Achieve Performance Targets: Meet call volume and quality targets, contributing to the overall success of the team.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to interact effectively with customers. Basic computer skills are essential for navigating systems and documenting customer interactions. A positive attitude and strong problem-solving abilities are crucial to handle customer concerns calmly. Time management skills are necessary to handle multiple inquiries efficiently. Finally, a willingness to learn and adapt to new processes will help you thrive in this role. We are looking for someone who is committed to delivering excellent customer service and is ready to grow with our company.

As a Customer Care Executive based in Hyderabad, you will play a crucial role in ensuring customer satisfaction through effective communication and support. We are looking for dedicated female candidates who are recent school graduates and ready to engage with customers in a friendly manner.Key responsibilities include:1. Responding to Customer Inquiries: You will handle and respond to customer questions via phone, email, or chat, providing solutions or information clearly and politely.2. Resolving Issues: When customers face problems, you will assist them in finding solutions quickly and effectively, ensuring a positive experience.3. Maintaining Records: You will keep track of customer interactions and update records in our system, ensuring that all information is accurate and current for future reference.4. Providing Product Information: You will assist customers by giving them detailed information about our products or services, helping them make informed decisions.Required skills include strong communication abilities and a friendly attitude, as well as patience and empathy to handle various customer emotions. You should also possess basic computer skills for data entry and navigation of various software tools. Additionally, being a quick learner and ready to adapt to new challenges is vital for success in this role. Overall, we seek individuals who are committed to delivering excellent customer service and enhancing customer relationships.

As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.Key Responsibilities:- Handle Customer Calls: Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- Provide Solutions: Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- Maintain Call Records: Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- Collaborate with Teams: Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- Achieve Targets: Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.Required Skills and Expectations:Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.

Hiring for International Voice Process (Customer Support) , HyderabadCTC: Up to 6.50 LPALocation: Hi Tech CityShift: US Night (Rotational)5 Days Working 2-Way CabEligibility:Any Graduate / PGMin 1 Years Experience in International Voice ProcessExcellent English CommunicationClear EPFO HistorySelection: HR Assessment Ops RoundInterested candidates can share their updated resume. HR Prajwal - 6309333115 prajwal@waterleafgroup.in References are highly appreciated!

Position - Chat Support Associate (Only Male Candidates)Process - Chat Process , Semi Voice, BlendedWork Location -

1. Begumpet: 125 Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (15000 Take Home) + Incentives.Location: Hi-tech City (3 Months Training in Begumpet and work location will be in Hi-Tech city).Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Rotational Shift.2. Pocharam: Voice 60 + 40 Non Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (14000 Take Home) + Incentives.Location: PocharamTransport: 2 Way Cab Facility only if candidate resides within 35 KMS radius.Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Day Rotational Shift (8 AM to 8 PM).

We are hiring a Process Consultant for Credit Card Chat Support to assist customers exclusively through live chat with credit cardrelated inquiries including applications, usage, billing, payments, disputes, and rewards. The role requires handling multiple chats simultaneously while delivering accurate, compliant, and customer-focused support. Candidates should have strong written communication skills, experience in international financial chat support, and the ability to navigate multiple systems efficiently while meeting quality and productivity standards.

Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees.

Join KAITS for an Exciting Career in US Inbound Insurance Support!We re hiring energetic and fluent English speakers to handle customer support for our prestigious US insurance clients. If you ve got the voice and skills to shine, we want you NOW!What We are Looking For: Excellent English Communication: Crystal-clear verbal skills with a neutral or US/UK accent for seamless customer interactions. Experience: 1-8 years in international tele-sales, customer support, or customer service (US/UK voice process only). Education: Preferably graduates (B.Com, B.Sc, B.A) freshers with strong English welcome! Shift: Night shifts only (US hours) perfect for night owls! Skills: Confident, customer-focused, and ready to handle inbound insurance queries.What We Offer: Competitive Salary: 20,000- 35,000/month + performance incentives (20,000 to 30,000) Free Pick & Drop: Safe transport within 25kms of Hyderabad. 5-Day Work Week: Enjoy 2 days off to recharge. Training Provided: Get up to speed with our US insurance process. Fast-Track Hiring: Spot offers for top candidates!How to Apply: Send your resume and a 30-second voice clip (say why you are perfect for this role) to [hr@kaits.in WhatsApp 9100226932]. Walk-in interviews: [Add date/venue, e.g., Hitech City, Sep 25-27, 12 Noon to 6PM]. Call us at [9100226932] Hurry! Limited Seats Join KAITS Today!#BPOJobs #HyderabadHiring #CallCenter #USProcess

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Responsibilities:- Make outbound calls to potential customers to promote products or services- Answer incoming calls and respond to customer inquiries- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication scripts to ensure consistency and quality of service- Identify and escalate priority issues- Provide product and service information to customers- Maintain a positive, empathetic and professional attitude toward

Job Description: TelecallerWe are seeking a motivated and results-driven Telecaller to join our legal services team.The ideal candidate will be responsible for handling client calls, providing informationabout our legal services, and ensuring excellent customer support.Job Title:TelecallerDepartment:Legal ServicesKey Responsibilities: Make outbound calls to potential clients to inform them about legal services offered. Handle inbound queries related to legal services and redirect calls to the appropriatelegal advisors. Maintain a record of calls and client interactions in the database. Schedule appointments and follow-up calls for legal consultations. Support the legal team by gathering client details and preliminary information. Ensure professional and polite communication at all times. Meet daily and weekly targets related to call volume and client engagement.Required Skills: Excellent verbal communication skills in English and regional languages. Basic knowledge of legal terminology and services (preferred). Good listening and interpersonal skills. Proficiency in MS Office and CRM software. Ability to handle pressure and meet targets. Customer-centric attitude.Qualifications:Minimum HSC/Graduate in any stream. Prior experience in telecalling, especially in legal orrelated services, is an advantage.Work Environment:This is a full-time, office-based position. The role may involve rotational shifts and weekendwork as per business requirements.

Picktime is a free online scheduling software that allows businesses and individuals to schedule appointments, meetings, and events quickly and easily. It offers a range of features such as automated reminders, calendar integration, customizable booking forms, and appointment confirmations.Picktime can be used by a variety of professionals, such as doctors, lawyers, therapists, and tutors, as well as businesses such as salons, gyms, and spas. It aims to simplify the scheduling process and streamline communication between service providers and their clients.ResponsibilitiesYou will use email and chat applications to give clients quick answers to their queries.Identify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Collaborate with other team members and departments to ensure customer satisfactionAsk customers targeted questions to understand the root of the problem quicklyAddress and resolve customer complaints or concerns in a professional and timely mannerUpdate our internal databases with information about technical issues and useful discussions with customersStay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.Monitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share it with our Product, Sales, and Marketing teamsPrioritize and manage several open issues at one timeMaintain jovial relationships with clientsRequirements0 - 1 year of chat or customer support, escalation experience in a B2B, B2C processExcellent verbal and written communication skills in English.Troubleshooting basic technical issues and suggesting possible solutions, or providing support in resolving them.Ability to multitask and prioritize tasks effectively in a fast-paced environmentPatience when handling tough casesDemonstrate empathy and understanding while addressing customer needs and concerns.Stay updated with the latest product/service offerings and changes to effectively address customer inquiries.Ensuring customer satisfactionBe a fast learner, understand our product in and outFlexible to work in rotational shifts and weekendsOpen to taking additional responsibilities

Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara

Urgent requirement for Customer Support Languages: Excellent English & HindiVersant level - 5 & 6Qualification : UG/GraduateExperience Salary : up to 24000 in hand (Based upon previous salary)Fresher Salary : 18k Work from office & walk in interviewInterested candidates can contact HR Afreen- 7207910767

Top MNC Company is Hiring International Voice Process (Work from Office) Location: Hyderabad Night Shifts (US Timings) Eligibility:Any Graduate/Post GraduateMinimum 6 months of experience in International Voice ProcessCTC Based on Experience: 6-11 months Up to 3.8 LPA (20% hike on last CTC) 12-17 months Up to 4.25 LPA (20% hike)18-23 months Up to 4.6 LPA (20% hike) Interview Rounds:1 HR Round2 Voice Versant3 Operations Round(All rounds are Virtual)* Work Schedule:5 Days Working2 Rotational Week OffsTwo-way Cab (within 25-30 km) Perks & Benefits: 1 Hr Overtime = 3,000 Loyalty Bonus after 6 months = 10,000 Customer Satisfaction Incentives Interested?Call/WhatsApp: 9063814868

Job Title: BPO ExecutiveLocation: Jubilee Hills Employment Type : Full-time Roles & Responsibilities:1. Conduct high-volume outbound calls to potential customers to promote and sell monthly & annual premium subscription.2. Deliver engaging product demos, demonstrating how to create and share digital posters.3. Guide users to download their first poster and encourage them to share it in their WhatsApp groups.4. Effectively articulate the value proposition of the subscription, addressing customer needs and concerns.5. Consistently meet or exceed sales targets, maintaining a high standard of customer interaction and engagement.Requirements:1. 2+ years of experience in a sales voice process, preferably selling digital products.2. Proven track record of sales performance and ability to handle high call volumes.3. Strong communication & persuasion skills to effectively engage with potential customers.4. Ability to work in a fast-paced, target-driven environment.Shifts & Work Schedule:Shift Timings: 10 AM - 7 PM (8+1 hours).6-day workweek with rotational week off (1 off per week).Compensation & Benefits:Performance-based incentives & Overtime (conditional).

Urgent requirment for Customer care executivePosition : Customer CareQualification : Any GraduationExperience : 2-3 yrsLanguages Known : Kannada ,English, Hindi ,TeluguLocation : Hi - Tech CityShift timings : Now Day shift Further Rotational Cab Facility is available when it is rotational shift.Interested Candidates can share their CV to below Mail ID.

Work from Office OnlyPosition : Call Centre ExecutiveQualification : AnyLocation : Kukaypally & AmeerpetSalary : INR 12,000/- to INR 15,000/- Tax Analyst position for Indian Direct Tax Process is the role to prepare & support various Domestic, International and various state and Local tax returns. Talk to client directly to collect information required to prepare tax returns, assist him in filing returns and resolve all queries.Working with team and client to ensure delivery as per agreed timelines.Open to work rotational shiftsDesired Candidate Profilequalification (SSC & Above) Preference will be given to candidates having commerce background.Need Good communication skills and ability to communicate fluently in English & Hindi Position requires strong analytical skills and ability to multi-task.Salary and BenefitsSalary: INR 12,000/- per month + Incentives + Lunch & Snacks We provide exclusive training of INDIAN & US Taxation and communication skills.INDIAN & US Tax industry has seen massive growth in last five years in India ensuring multiple opportunities for future.As an entry level candidate, will be able to learn and proficient in various aspects which will lay good foundation for career.Please refer your friends if anyone interested.

We are hiring Domestic Customer Support Associates(Hyderabad)Positions :Customer Support/ Tele caller/inside salesLocation : Begumpet, Hitech City & Other Locations - HyderabadSalary : INR15K-30KQualification :Any GraduationLanguages : English, Hindi & Regional Language (Telugu/ Kannada/ Marathi/ Malayalam / Bengali)Experience : Freshers / ExperiencedGender : M/FPreferably Immediate joinersThanks & RegardsSenior Recruiter