Customer Support Voice Process Job Vacancies in Chennai

We are looking for a Customer Support Specialist to join our team in Vandalur. In this full-time role, you will help our customers with their inquiries and ensure a positive experience. **Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and accurate information to resolve issues.- **Problem Resolution:** Identify customer problems and provide effective solutions, demonstrating empathy and excellent communication skills.- **Maintain Records:** Keep detailed records of customer interactions, ensuring all information is updated in our system for future reference.- **Feedback Collection:** Gather customer feedback to identify trends and suggest improvements to enhance our service quality.- **Team Collaboration:** Work with other teams, such as sales and technical support, to address customer needs and share insights about customer experiences.**Required Skills and Expectations:**Candidates should have a degree in B.C.A, B.B.A, or B.Com. You should possess 1 to 4 years of experience in customer service or a related field. Strong communication skills are essential, as you will need to clearly convey information and solutions to customers. Problem-solving abilities are crucial for addressing customer concerns effectively. A friendly and patient attitude will help foster positive customer relationships. You must also be comfortable with using computer systems to manage customer data and communicate effectively. Understanding customer needs and showing commitment to customer satisfaction are key to success in this role.

We are looking for a motivated Tamil Telecaller to join our team in Maduravoyal, Chennai. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in customer service. Key Responsibilities:- **Make Outbound Calls**: You will reach out to potential customers to share information about our products and services, aiming to generate interest and establish connections.- **Handle Customer Queries**: Respond to customer inquiries in Tamil, providing clear and helpful information. Your ability to understand and resolve issues will enhance customer satisfaction.- **Maintain Records**: Keep accurate records of calls made and customer interactions. This information is essential for tracking performance and improving service.- **Achieve Targets**: Work towards daily and monthly sales or service targets set by your team leader. Your enthusiasm and dedication will contribute to the team

As a Customer Support Specialist, you will be responsible for ensuring a positive experience for our customers through effective communication and problem-solving. Your main duties will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and chat requests from customers, addressing their questions or concerns promptly and professionally.- **Resolving Issues**: You will troubleshoot customer problems and provide solutions, ensuring issues are resolved efficiently and to the customers satisfaction.- **Maintaining Customer Records**: You will document all interactions with customers in our database, keeping track of issues, resolutions, and customer feedback to help improve our services.- **Collaborating with Teams**: You will work closely with other departments to ensure that customer needs are met and that any unresolved issues are escalated properly.- **Providing Product Information**: You will educate customers about our products and services, helping them understand features and benefits to enhance their experience.The ideal candidate should possess the following skills and expectations:- Strong communication skills in English, both written and verbal, to interact effectively with customers.- Problem-solving abilities to think critically and provide effective solutions to customer concerns.- A friendly and patient demeanor to create a positive interaction experience for customers.- Basic computer skills and familiarity with customer support software or CRM systems.- A minimum of 1 to 2 years of experience in a customer support role, preferably in a related field.- A bachelor's degree in B.A, B.B.A, or B.Com is required.

We are looking for a confident and motivated Telecaller to join our team.Making calls to prospective customers from a provided database.

We are seeking a motivated Tamil Telecaller to join our team. The ideal candidate will have 1 to 2 years of experience in a relevant role. This is a full-time position, and the selected candidate will work from home. **Key Responsibilities:**- **Make Outbound Calls:** The telecaller will initiate calls to potential customers to promote products or services, ensuring a friendly and professional approach.- **Customer Engagement:** Engage with customers actively to understand their needs and respond to their inquiries, fostering a positive relationship.- **Data Entry:** Accurately record customer information and interactions in our database to keep track of leads and follow-ups.- **Follow-up Calls:** Conduct follow-up calls with previous leads to nurture relationships and convert them into sales.- **Meet Targets:** Work towards achieving daily and monthly targets set by the management to contribute to the overall business goals.**Required Skills and Expectations:**- **Fluency in Tamil:** The candidate must have excellent verbal communication skills in Tamil to effectively converse with customers.- **Basic Computer Skills:** Proficiency in using computers and familiarity with call center software and Microsoft Office is essential.- **Customer Service Orientation:** A strong commitment to providing excellent service and support to customers is a must.- **Time Management:** Effective time management skills are needed to prioritize tasks and manage multiple calls efficiently.- **Positive Attitude:** A friendly and positive demeanor will help to build rapport with customers, making them more likely to engage.

Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai

Job Title: Outbound Sales Executive - Voice ProcessLocation: ChennaiExperience: Freshers / ExperiencedSalary: As per company standardsJob Description:We are looking for enthusiastic and target-driven Outbound Sales Executives for a voice process role. The candidate will be responsible for reaching out to prospective customers, explaining services, generating leads, and closing sales.Key Requirements:Good communication and comprehension skillsAbility to speak, write, and understand EnglishAbility to draft professional emails to prospectsAbility to speak and understand regional languageGood analytical skillsTarget-oriented with a confident personality

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.

We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 13000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332

Voice process office based job Calling interested customers Explain company services over the call Follow up with customers No field work Training will be provided Fixed salary + incentives

Wanted Telecaller femaleJob timing 10am to 5pmFull time office jobBenifitsSalary plus incentive ESI PF

- Make outbound calls to customers: The primary responsibility of a BPO telecaller is to make outbound calls to customers to promote products or services, follow up on leads, or conduct surveys.- Handle customer inquiries: Respond to incoming customer inquiries and resolve any concerns or issues they may have regarding products or services.- Maintain customer database: Keep accurate records of customer interactions and transactions in the database for future reference and follow-up.- Achieve sales targets: Meet or exceed sales targets set by the company by effectively pitching products or services to customers over the phone.- Adhere to scripts and guidelines: Follow scripts and guidelines provided by the company to ensure consistent messaging and quality customer interactions.Skills and Expectations:- Excellent communication skills: Ability to effectively communicate with customers over the phone, listen attentively, and articulate information clearly.- Basic computer skills: Proficiency in using basic computer applications and navigating software programs to input customer data and access information.- Customer service orientation: A customer-centric approach with a focus on providing exceptional service and building positive relationships with customers.- Strong work ethic: Self-motivated, goal-oriented, and able to work independently or as part of a team to achieve targets and deliver results.- Attention to detail: Ability to accurately record customer information, follow guidelines, and maintain a high level of accuracy in all interactions.

Job description:We are hiring Senior Customer Support for our Retail Organization.Designation : Customer Support AssociateWe are currently hiring for Hindi-Speaking Customer Care Representative to join our team. Candidates must possess excellent communication skills in Hindi and be available for immediate joining.REQUIREMENTS:Education: Graduation or Post Graduation preferredMandatory Language Skills: Must be fluent in Hindi, English, Tamil and Telugu.Preferred Skills: Ability to communicate in an additional regional language is a strong advantage and in Customer sales / Retail / Customer SupportExperience: Welcoming Experienced and Fresher candidates with up to 1 year of Voice Process experience.Must be available to commit to a 6-day work week and demonstrate flexibility regarding shifts/scheduling.Join Date: Immediate joining is required.Kindly contact HR - Samuel Arumugam - 9962396546Job Types: Full-time, PermanentBenefits:Food providedHealth insurancePaid sick timeProvident FundGreetings from Wedtree Group of Companies

Hiring for 50 Voice Process Executive Jobs in Chennai with minimum 1 Year Experience,Required Educational Qualification is : B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.E, B.Tech, Post Graduate Diploma with Good knowledge in Convincing Power, customer support, Domestic BPO etc.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Fresher and Experienced for Voice process Chennai - English and Telugu Salary Rs.16,900 Incentive upto 50KBengaluru - English with Tamil/Telugu/Malayalam/Kannada Eng with Tamil/Kannada Salary Rs.22500 upto 25000Eng with Telugu/Malayalam Salary Rs. 23500 upto 26000

Hiring for 15 Customer Associate Jobs in Chennai, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.E, B.Tech, M.Com with Good knowledge in Leadership, Team Building, Leadership Skills, Team Tracker, Team Motivation, Customer Support, Customer Care, Customer Service, Customer Relationship, Interpersonal Skills, Technical Services, Voice Process, International Call Center etc. hiring for freshers and Tamil speaking candidates for tamil voice process

We have vacant of 10 Customer Care Associate Jobs in Chennai, for Freshers Educational Qualification : I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, M.Com Skill BPO Non Voice, Non Voice Process, Domestic BPO, BPO Operations, Customer Guidance, Customer Care Cons, International BPO, BPO, Chat Process, Customer Relationship, Chat Support etc.

We Are Hiring *Tamil BPO*Position: *Tele Collection Executive for (Leading Bank)*Location: *Anna Nagar , Chennai*Qualification: *Any Degree*Language: *Tamil*Experience: *Freshers/ Experience *Salary : * 15000 To 25000 Take-home Incentives: *Up to 6,000 per month*If Interested Candidates, Contact our HR :*Janani 7305873251*

Job Title: Call Center Executive Work from Home (International BPO)Company: Votiko Solutions Private LimitedJob Type: Full-Time Remote (Work from Home) Night ShiftSalary: 20,000 to 70,000 per month + Attractive IncentivesAbout the RoleVotiko Solutions is expanding its international BPO team and is hiring experienced Call Center Executives to work from home. If you re searching for a stable work from home job in the BPO sector and have strong telecalling or customer service experience, this opportunity is for you.This role is also suitable for candidates looking for 12th pass work from home jobs or professionals interested in part-time style flexibility with prior international BPO exposure.Key ResponsibilitiesHandle inbound and outbound calls with international clients.Work on telemarketing, lead generation, appointment setting, and survey projects.Provide efficient customer support through phone, email, and chat.Achieve daily/weekly targets while working independently in a remote setup.Who Can ApplyMinimum 3 years of experience in an international BPO or call center.Strong command of English with excellent communication skills.Candidates up to 40 years of age preferred.Must own a personal laptop/desktop and reliable broadband connection.Open to 12th pass candidates with relevant telecalling or BPO experience.Perks & BenefitsCompetitive fixed salary between 20,000 70,000 per month.Attractive performance-based incentives.Work from home with a Monday to Friday schedule.Weekends off for better work-life balance.Friendly, growth-oriented, and supportive work culture.How to Apply Call or WhatsApp: 8511539085 Email your resume: hr@votiko.com

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.