Customer Support Technician Graduate Fresher Jobs in Pune

Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund

SALES SUPPORT,ORDER PROCESSING,CUSTOMER RELATION ,COMMINICATION AND CO ORDINATION,SALES DATA MANAGEMENT,PERFORMANCE MONITORING

The job involves strong communication skills and understanding the needs of the clients. Experience or someone who understands how exercise and healthy lifestyle impacts all aspects of life will do better in this position.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Hostess SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Trainee service engineer for Testing , commissioning servicing of PA systems , fire alarm system , electronics cards etc at our factory in Pune or at different projects sites within India . job requires travelling within and outside of India

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air hostess.SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Job Title: Installation Executive Educational Qualification: Diploma in Engineering or ITI with 0-2 years of experience in installation of equipment/devices with automation capabilities.Positive attitudeTeam Player and problem solving capabilityAbility to travel with short noticeReporting To: Manager Shared Services Travel: 90%Job Responsibilities: Travel to customer / client location for installation activities. Ensure the availability of components / parts to be installed at customer location. Communication pre-installation requirements to customer / client. Installation of the products as per the installation manuals and demonstration of the safety, maintenance, and operation procedures to customer / client representatives. Documentation of installation, operation and maintenance checklists and issuance of documents to customers. Ensure installation kits availability all the time. Timely installation of the products and suggesting areas where products should be set up to ensure the increased efficiency. Troubleshooting problems with existing equipment. Testing old and new installation connections. Providing customers with verbal and written operating instructions for new equipment. Ensure the cleanliness of area after installation job completion. Recording and maintaining key parts related stock levels. Provide feedback on the installation challenges related to products and support required if any. Generation of invoice for the installation, repair and maintenance services. Ensure the maintenance contracts are executed in timely manner and adhered as per the schedule.

Education Diploma/Bachelors Degree in electrical/Electronics/Instrumentation(Preferable) MS-CIT (For basic computer knowledge) Certification is not mandatory.Requirements Good Verbal and Written communication skill Must have basic panel wiring knowledge Willing to go On-site Driving license is mandatory.Roles & Responsibilities Conduct machine trials. Prepare trial reports and other Customer Support process documents. Diagnose and troubleshoot technical issues either by taking remote access or by visiting customer place. Communicate clients via call, E-Mail, SMS. Properly escalate unresolved issues to appropriate internal teams. Resolve customer issues in timely and accurate manner.Note: - Only Male candidates are applicable.Freshers can also apply.