Customer Support Technician Graduate Jobs in Pune

Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund

SALES SUPPORT,ORDER PROCESSING,CUSTOMER RELATION ,COMMINICATION AND CO ORDINATION,SALES DATA MANAGEMENT,PERFORMANCE MONITORING

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Engineers have high-impact, up-to-date support material. Handling customer calls, emails, and messages, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing and technical events. Handling customer orders over phone, email, or mail and ensuring the orders have the correct prices, discounts, and product codes. Feeding the customer orders in ERP system, ensuring they are processed according to customer requirements. Making purchase orders against the customer orders and managing delivery related communication with the Principles and ensuring all orders are accurate and delivered on time. Ensuring customers pay as per the agreed credit terms and coordinate with accounts team for recoveries. Developing and maintaining filing systems so as to maintain sales records, prepare MIS reports, and coordinating with Sales Engineers to ensure budget achievement Tele-Marketing and mailers highlighting the company's products and services to the potential customers. Ensuring adherence to laws, regulations, and company policies. Responsible for managing import and export shipments, including all related tasks and follow-ups.Qualification- A Bachelor's degree in Business Administration or related field. contact - vishakha Patil - 8855997934mail id- vishakha.vms@gmail.com

We are seeking a dynamic Backoffice and Sales Coordinator to join our team. This role will primarily involve supporting our sales team with administrative tasks, coordinating sales-related activities, and ensuring smooth operations of the back office. The ideal candidate should possess strong organizational skills, attention to detail, and the ability to multitask effectively. Experience in sales support, customer service, or administrative roles is preferred.

The Report Coordinator should coordinate both in-house and external teams for property evaluation and is responsible for collecting, processing, and documenting the data collected from the stakeholders. This job role also involves communicating with clients the progress, and timelines and preparing status reports and appraisals. The coordinator has to maintain and update databases for smooth workflowmanagement

Job Openings for 2 Sales Jobs with minimum 2 Years Experience in Hyderabad,Pune,Chennai, having Educational qualification of : Diploma, B.Tech with Good knowledge in Electrical / Mechanical / Instrumentation / Mechatronics,Machine Maintenance,Field Service,Direct Sales,Preventive Maintenance,Communication Skills,Customer Management etc. Experience in Paint Industry / Mechanical Seal Industry / Pump Industry / Rotating Equipments will be preferred

Handling Inside sale activities. Warranty-related issues to resolve on time of all customers. Handling for demo material which is issued to employees. Making weekly report and send to all Sales Engineers. Material follow up with HQ. Dispatch related queries for export shipments. Arranging materials to customers on time. Maintain sales orders data in the system

The job involves strong communication skills and understanding the needs of the clients. Experience or someone who understands how exercise and healthy lifestyle impacts all aspects of life will do better in this position.

Understand the requirement of Customers Explain the customer about the Products, its Features and Benefits Lead generation, B2B, B2C Marketing. Close deals by giving proper solutions and customer satisfaction Build contact with Potential clients to create new business Opportunities

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Hostess SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Trainee service engineer for Testing , commissioning servicing of PA systems , fire alarm system , electronics cards etc at our factory in Pune or at different projects sites within India . job requires travelling within and outside of India

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air hostess.SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Key responsibilities:1. Assist international patients in meeting doctors at OPD, undergoing diagnostics at hospitals, and getting a sim card and a suitable service apartment2. Assist international patients in getting admitted to hospitals and getting discharged3. Coordinate the international patient's activities in India from arrival in India to the day of the flight back

1.Ensure that the Inspection department approves fittings, ducts, water pipes, and other accessories before the installation begins.2.Deliver all tools required for the fitting including power tools, hand tools, scaffolding, and ladder on time and in the exact numbers as mentioned in the list.3.Prepare, apply, and get approval for the HVAC shop drawings, work method statement, MEP-coordination drawing, and project specification from the head engineer.4.Coordinate installation schedule with team members and other departments working on the project.5.Monitor site activities and make sure all rules and regulations are followed. Making reports on daily progress made at work and ensuring it reaches the superiors.6.Ensure safe construction of heating, ventilation, and air conditioning maintenance according to rules and regulations set by the safety policy manual by the company. They will have to ensure the protection and safety equipment is 100 percent tried and tested for safe use.7.Arrange labor and other professionals including pipe fitter, duct fitter and assistant duct fitter. They also act as a supervisor for the installation and maintenance project.8.Additional responsibilities include having to arrange for the safety gear and equipment they need to do their work.9.Documentation of the Conduct Testing inspection process for a variety of tasks including the light test for ducts, underground chilled water piping system, and hydro test.10.Attend weekly and monthly meetings held by the project manager and QC supervisor to talk about the project updates and completion.11.Assist the commission team during the testing, balancing, and adjusting phases of air and hydronic fitting.

Job Title: Installation Executive Educational Qualification: Diploma in Engineering or ITI with 0-2 years of experience in installation of equipment/devices with automation capabilities.Positive attitudeTeam Player and problem solving capabilityAbility to travel with short noticeReporting To: Manager Shared Services Travel: 90%Job Responsibilities: Travel to customer / client location for installation activities. Ensure the availability of components / parts to be installed at customer location. Communication pre-installation requirements to customer / client. Installation of the products as per the installation manuals and demonstration of the safety, maintenance, and operation procedures to customer / client representatives. Documentation of installation, operation and maintenance checklists and issuance of documents to customers. Ensure installation kits availability all the time. Timely installation of the products and suggesting areas where products should be set up to ensure the increased efficiency. Troubleshooting problems with existing equipment. Testing old and new installation connections. Providing customers with verbal and written operating instructions for new equipment. Ensure the cleanliness of area after installation job completion. Recording and maintaining key parts related stock levels. Provide feedback on the installation challenges related to products and support required if any. Generation of invoice for the installation, repair and maintenance services. Ensure the maintenance contracts are executed in timely manner and adhered as per the schedule.

Technical Support Engineer having 1-2 yrs. experience in elevator industry only.BE/Diploma-E&TC must.TWO WHEELER MUST.MALE CANDIDATE ONLY.Good communication skills required.Responsibilities: Give the telephonic support to customer. If problem was not solved then go to the site. If any quality in product quality then inform Quality department. Support to junior engineer if problem on site. Visit to customer, for solving the customer problem. Resolve the problem in specific time limit if problem not solved with the help of higher authority person.Desired Outcome:1. Achievement of Customer Satisfaction by providing good technical support.Skills: Essential 1. Problem solving.Relationship managementStrong Interpersonal SkillsThe ability to priorities and manage several different tasks at once.Strong analytical, numerical, and reasoning abilities.Participative management typeadvocates team concept.Good ability to handle finances.Well-developed interpersonal skills. Ability to get along with diverse personalitiesIMMEDIATE JOINEE WILL BE PREFERED.SALARY-15-18000/-PM.

Education Diploma/Bachelors Degree in electrical/Electronics/Instrumentation(Preferable) MS-CIT (For basic computer knowledge) Certification is not mandatory.Requirements Good Verbal and Written communication skill Must have basic panel wiring knowledge Willing to go On-site Driving license is mandatory.Roles & Responsibilities Conduct machine trials. Prepare trial reports and other Customer Support process documents. Diagnose and troubleshoot technical issues either by taking remote access or by visiting customer place. Communicate clients via call, E-Mail, SMS. Properly escalate unresolved issues to appropriate internal teams. Resolve customer issues in timely and accurate manner.Note: - Only Male candidates are applicable.Freshers can also apply.

Job Openings for 5 Field Service Engineer Jobs with minimum 1 Year Experience in Chandigarh,Dehradun,Vadodara,Mysore Banglore Highway,Pune having Educational qualification of : B.Tech/B.E with Good knowledge in Pharmaceutical Sales etc.

required bike for candidates. good knowledge in computer skills

Calibration engineer for on site work , ready to hard-work, and travelling, two wheeler is must