Customer Support Technician Fresher Jobs in Pune

Job Location- Pune / Gurgaon/ KarnatakaTravellingMust have Bike with Licence Troubleshooting of ev station field work travel allowance powerbuttonemergency button maintenancemachine check protocol compliances

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

Job Description for Service CoordinatorAssessing clients' needs of work.Overseeing the required things to be informed and collected from client regarding work. Explaining to clients how our solutions can resolve their issues. Resolving issues that arise concerning the problems and timely resolution.Answering phone calls and emails.Scheduling appointments for site visit of engineers for clientsMaintaining and tracking day to day clients' service recordsUpdating daily dispatch, e-mails and AMC book in excel. Staying current on new services we develop.Evaluating our services and helping to identify areas of improvement

Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund

SALES SUPPORT,ORDER PROCESSING,CUSTOMER RELATION ,COMMINICATION AND CO ORDINATION,SALES DATA MANAGEMENT,PERFORMANCE MONITORING

Managing daily office operations, scheduling appointments, handling correspondence, and maintaining office supplies. Data Management:Accurate and timely data entry into company databases, organizing and maintaining both physical and digital records. Document Handling:Assisting in the preparation and processing of documents, ensuring proper filing and record-keeping. Communication and Coordination:Facilitating communication between different departments, coordinating tasks, and ensuring smooth information flow.

Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara

We have vacancies for Sales and Service engineers in Bangalore, Pune and Hyderabad, for Freshers and 1 to 2 years experienced candidates. Educational Qualification: Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma DegreeMeeting end users, presenting, demonstrating and marketing our Billing Solutions - Hardware and Software. Installing and providing after sales support. Lead creation through direct calls and internet search. Need to provide daily sales reports as per company requirements.

The job involves strong communication skills and understanding the needs of the clients. Experience or someone who understands how exercise and healthy lifestyle impacts all aspects of life will do better in this position.

Trainee service engineer for Testing , commissioning servicing of PA systems , fire alarm system , electronics cards etc at our factory in Pune or at different projects sites within India . job requires travelling within and outside of India

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Hostess SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air hostess.SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Candidates will be responsible for machine assembly, testing, installation and after sales service

We are looking for 15 Customer Service Associate Posts in PuneKoregaon Park, with deep knowledge in Service Engineering, technician and Required Educational Qualification is : Diploma

Job Title: Installation Executive Educational Qualification: Diploma in Engineering or ITI with 0-2 years of experience in installation of equipment/devices with automation capabilities.Positive attitudeTeam Player and problem solving capabilityAbility to travel with short noticeReporting To: Manager Shared Services Travel: 90%Job Responsibilities: Travel to customer / client location for installation activities. Ensure the availability of components / parts to be installed at customer location. Communication pre-installation requirements to customer / client. Installation of the products as per the installation manuals and demonstration of the safety, maintenance, and operation procedures to customer / client representatives. Documentation of installation, operation and maintenance checklists and issuance of documents to customers. Ensure installation kits availability all the time. Timely installation of the products and suggesting areas where products should be set up to ensure the increased efficiency. Troubleshooting problems with existing equipment. Testing old and new installation connections. Providing customers with verbal and written operating instructions for new equipment. Ensure the cleanliness of area after installation job completion. Recording and maintaining key parts related stock levels. Provide feedback on the installation challenges related to products and support required if any. Generation of invoice for the installation, repair and maintenance services. Ensure the maintenance contracts are executed in timely manner and adhered as per the schedule.

Burner, Boiler, Natural Gas, LPG, calibration, Flow meter, Transmitter, Furnace, Gas Fired, Kiln, Controller, metering skid, Loop TestingDiploma / Degree Projects or 2/3 months internship.Fresh Candidates can be considered Should be good in Spoken & Written English, Spoken HindiShould be able to work efficiently on MS Office Programmes like Word, Excel and Outlook at a reasonably good speedNeed to have good understanding of Basics concepts in Physics, Electronics, Sensors and Measurement, ControlSystems and Engineering DrawingShould be fast in grasping Technical knowledge imparted during the training period.Should be able to drive a 2 wheeler and candidate with own vehicle will be preferred.Should be ready to travel extensively all over India and abroad.Able to work is Industrial Environment which will involve physical handling of the Equipment to be installed /commissionedShould be ready to work on Project Sites continiously for time periods upto 1 monthCandidates preferred with permanent address in or around Mumbai and PuneVisiting Site for installation, commissioing, site supervsion and technical discussions with customersUnderstanding customer's technical requirements and selecting a Product or Service suitable for that customerNeed to provide technical support to customer over phone, email, WhatsApp, Skype and on site for all Productssupplied by IAPL without any time restrictions.Testing of IAPL manufactured / Supplied products and making the material Test and Inspection reports.Increase the sales of Spares, AMCsPreparing cost estimates for Spares, Services, AMCs, Control Panels and Projects.

Education Diploma/Bachelors Degree in electrical/Electronics/Instrumentation(Preferable) MS-CIT (For basic computer knowledge) Certification is not mandatory.Requirements Good Verbal and Written communication skill Must have basic panel wiring knowledge Willing to go On-site Driving license is mandatory.Roles & Responsibilities Conduct machine trials. Prepare trial reports and other Customer Support process documents. Diagnose and troubleshoot technical issues either by taking remote access or by visiting customer place. Communicate clients via call, E-Mail, SMS. Properly escalate unresolved issues to appropriate internal teams. Resolve customer issues in timely and accurate manner.Note: - Only Male candidates are applicable.Freshers can also apply.

1. Attend daily customer calls, text, and e-mails and provide them with required assistance2. Send mail replies to customers3. Attend to customer queries and provide assistance