78

Customer Service Associate Fresher Jobs in Pune

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Pune
Customer Care Associate Apparel Industry Retail Fmcg Sales Customer Relationship Customer Support
We are looking for a Customer Care Executive in Pune who will play a vital role in providing excellent service to our customers. This position is ideal for individuals at the start of their careers or those with up to 2 years of experience.Key Responsibilities:1. **Respond to Customer Inquiries**: You will assist customers by answering their questions and addressing their concerns, ensuring they receive accurate and timely information.2. **Manage Customer Complaints**: When customers face issues, you will listen to their complaints, provide solutions, and escalate unresolved matters to ensure customer satisfaction.3. **Maintain Records**: You will document customer interactions and feedback in our systems to help improve our services and products.4. **Provide Product Information**: You will need to have a good understanding of the products and services we offer, allowing you to guide customers and enhance their experience.5. **Collaborate with Team Members**: Working closely with your colleagues, you will share insights and updates to ensure a unified approach to customer service.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent communication skills in English and Hindi. You should be a good listener, patient, and able to handle stressful situations calmly. Strong problem-solving abilities and a basic understanding of computer applications are essential. You must be willing to work full time from the office and adapt to a dynamic work environment.
View all details
  • 0 - 5 yrs
  • Pune
Customer Relationship Domestic BPO Customer Care Cons
We are looking for a dedicated Customer Service Associate to join our team in Pune. This role is essential for ensuring customer satisfaction and providing timely support. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address questions and resolve issues via phone, email, or chat, ensuring a helpful and friendly experience for customers.- **Maintain Accurate Records:** Document customer interactions and feedback in our system to help improve service quality and address recurring issues.- **Assist with Product Information:** Provide detailed information about our products and services, guiding customers in their choices and enhancing their experience.- **Resolve Complaints:** Handle customer complaints with empathy and efficiency, aiming for a satisfactory resolution to foster loyalty.- **Collaborate with Team Members:** Work closely with colleagues to share insights and improve service procedures, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- Strong communication skills are essential for effectively interacting with customers and addressing their needs.- A positive attitude and a willingness to learn are crucial for adapting to new challenges and improving service quality.- Basic knowledge of computer systems and software for documentation and communication purposes is important.- Experience in customer service is preferred but not required; we welcome fresh talent who are eager to grow in this field.
View all details
  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Baner Pune
Non Voice Process Chat Support Email Support Customer Care Associate Multi Tasking Staff
Full Job DescriptionWe are looking for dynamic and detail-oriented individuals to join growing team in Pune. The ideal candidate should have excellent written communication skills, the ability to work in a fast-paced environment, and a willingness to adapt to rotational shifts. The right candidate will be working for a Travel Process. It will be a non-voice email/chat (3 concurrency) support desk.We are looking for immediate joiner for a new training batch starting first week of Mar at our Pune (Baner) locationOur requirement is as follows -1. Someone with good communication skills as ours is International process 2. Graduate/Under Graduate3. Computer literacy 4. Can work from office 5. Can travel self6. Willing to work night shifts and weekends7. Package- 1.5 LPA + 40K incentives for freshers and 2 LPA + 50K incentives for experienced person8. No leaves for the first 3 months from joining
View all details

Customer Service Associate (Fresher)

Knotwork Business Solution

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kharadi Pune
Customer Relationship Domestic BPO BPO Operations Chat Support Customer Care Cons Customer Guidance International BPO BPO Non Voice Non Voice Process BPO Chat Process
Role - Customer Care Representative for TCS GEM Minimum 6 month Experience required on paper with Excellent English communication(V5)Education criteria - Graduation is mandatory..Salary - 26kDay shift, Sunday fix off
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Customer Service Associate - Freshers

Ashwakala Solutions Private Limited

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Pune
English Language Hindi BPO BPO Operations
As a Customer Service Associate, you will be responsible for providing exceptional service to customers through various communication channels. Key responsibilities include answering customer inquiries, resolving issues, and ensuring customer satisfaction with products or services. You will need to have strong communication skills in English and Hindi, as well as experience in BPO operations to excel in this role. A graduate degree and 0-2 years of relevant experience are required for this full-time position based in Pune.
View all details
  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Pune
Domestic BPO BPO Sales Voice Process Tele Caller Customer Relationship BPO Operations
Customer Service Executive Aaltruist Location: E-space A3 Building, 4th Floor, Wadgaon Sheri Road, Opposite Mantri IT Park, Viman Nagar, Pune 411014 Shift: Pure Day Shift Working Days: 6 Days a Week 1 Rotational Off Incentives: Unlimited Performance-Based Incentives________________________________________About the RoleWe are looking for energetic and passionate individuals to join our growing Customer Service team at Aaltruist. If you are eager to kick-start your career, enjoy communicating with people, and want to grow in a dynamic work environment this is the perfect opportunity for you!________________________________________Key Responsibilities Handle customer interactions professionally over calls. Provide accurate information and assistance regarding products/services. Maintain customer satisfaction through effective communication and problem-solving. Achieve daily and monthly performance targets.________________________________________Requirements Education: 12th Pass / Graduate / Undergraduate Languages: Fluent in Marathi, Hindi, and basic English Experience: Freshers and experienced candidates are welcome Skills: Good communication, patience, and a positive attitude________________________________________Perks & Benefits Full-time, stable job with growth opportunities Friendly and supportive work culture Attractive incentives and recognition programs________________________________________Walk-In Interview Details Venue:E-space A3 Building, 4th Floor, Wadgaon Sheri Road,Opp. Mantri IT Park, Viman Nagar, Pune 411014
View all details
Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
View all details
Flight Attendant Flight Steward Flight Stewardess Flight Operator Flight Supervisor Air Hostess Cabin Crew Senior Cabin Crew Airlines Cabin Crew Cabin Attendant Guest Relation Associate Customer Care Representative
Flight Attendants are responsible for ensuring the safety and comfort of passengers on board an aircraft. They must respond to emergencies, provide first aid when necessary, and communicate important safety information to passengers. Additionally, Flight Attendants are tasked with serving food and beverages, assisting passengers with their luggage, and maintaining a clean and organized cabin throughout the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all emergency equipment is in working order
View all details

Jobs by Popular Location

Customer Relationship Guest Services Customer Management Guest Representative Guest Handling Guest Service Officer Passenger Support Airport Passenger Service Associate Back Office Officer 12th Pass Freshers BPO Sales Marketing
Hiring for 55 Interview For Airport Customer Service Associate Higher Secondary - Freshers Jobs in Coimbatore, Visakhapatnam, Kozhikode/Calicut, Mysore, Pune, Jamnagar, Bhubaneswar, Imphal, Jammu, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Relationship, Guest Services, Customer Management, Guest Representative, Guest Handling, Guest Service Officer, Passenger Support, Airport Passenger Service Associate, Back Office Officer, 12th Pass, freshers, BPO Sales, Marketing etc.
View all details
  • 0 - 1 yrs
  • Pune
Customer Care Cons Customer Relationship International BPO Domestic BPO Customer Guidance Chat Process
We are looking for 3 Customer Care Associate Posts in Pune, with deep knowledge in Customer Care Cons, Customer Relationship, International BPO, Domestic BPO, Customer Guidance, Chat Process and Required Educational Qualification is : Higher Secondary
View all details

Looking For Customer Service Associate

Credence Resource Management

  • 0 - 6 yrs
  • Kharadi Pune
Good Communication Skills International Voice Process
Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working
View all details

Customer Care Associate

Credence Resource Management

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Pune
Customer Customer Service Customer Care Associate
Customer Care Associate- able to handle international calls
View all details

Customer Associate

Credence Resource Management

  • 0 - 5 yrs
  • 4.3 Lac/Yr
  • Kharadi Pune
Customer Relationship Customer Care Customer Service Customer Support Interpersonal Skills
As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments
View all details

Customer Service Associates

Ebix Cash Global Services

Customer Relationship Customer Service Interpersonal Skills Voice Process Service Marketing Inbound Process
Customer Service Associates- Outbound Tellecalling Sales
View all details

Customer Associate

Armeka Financial Consultants Pvt Ltd

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Chandan Nagar Pune
Debt Recovery Customer Service Voice Process
Freshers / Experienced candidates can apply. Contact customers and informing them of their overdue bills. Advise customers on their payment options and suggesting methods of payments. Negotiate suitable payment plans. Ability and willingness to deliver in high pressure environment. Candidate able to handle window based application: MS Office, Excel, power point. Excellent negotiating skills. Inform clients of overdue accounts and amount currently owed. Utilize computer systems to handle skip tracing. Willing to complete daily or monthly targets.
View all details
  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Wakad Pune
B2B Sales Inside Sales Customer Care Confidence Convincing Power
Actively seek out new sales opportunities with cold calling, networking. Coming with new ideas in convincing and pitching to clients Lead generation by references. Work on quotations and work order. Coordinating with the sales team. Prepare appropriate presentations of services. Handle complaints or objections. Generate and maintain reports on monthly leads to conversion ratios. Report to upper management. Maintain the Pipeline & other Details about Client. Maintain Daily Report in CRM , Give updates to Team Lead. Complete Present & pending Task in CRM. Update & Maintain Calling Target.
View all details

Business Development Associate

99 Percentile Coaching Academy

Inside Sales Convincing Power Customer Care Problem Solving Negotiation Skills Sales Business Development Sales Relationship
About Us: 99 Percentile Coaching Academy is your premier destination for top-notch coaching, featuring a distinguished faculty hailing from IITs, NITs, and seasoned professionals. Specializing in JEE, NEET, and MHT CET for 11th and 12th class students, we're dedicated to providing unparalleled education accessible to all. Join us in our mission to redefine educational standards and make quality learning accessible to all.Responsibilities:*Connect with parents and students over the phone, guiding them on their educational journey and presenting the advantages of our coaching programs and importance of JEE, NEET and MHT-CET entrance exams.*Coordinate and facilitate demo classes led by our esteemed faculty to showcase the efficacy of our teaching techniques.*Close sales by addressing concerns and persuading parents to enroll their child in our programs.Requirements:*Excellent communication skills and a warm phone demeanor.*Ability to work independently and manage time effectively.*Sales or customer service experience is beneficial.*Familiarity with JEE, NEET, or MHT CET exams is advantageous.*Edtech/Academic Counselling background is preferred.*Part time and full time both can apply but if currently working full time should be able to dedicate atleast 2-3 hours a day.Benefits:*Competitive 20% commission on every sale, with payments credited in your bank account within 3 days.*Flexible working hours for optimal work-life balance.*Opportunities for professional growth in a supportive environment.*Join a team committed to making a tangible impact on students' lives.Join us at 99 Percentile Coaching Academy and be part of a dynamic team committed to excellence in education. To apply please send your updated resume.
View all details

Customer Success Associate

Neemtree Internet Pvt Ltd

Client Relationship Manager Client Services Executive
The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.
View all details
  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Pune
Customer Care Executive
Job Responsibilities Identifying and generating new business leads. Maintaining and developing a strong relationship with the clients. Understanding the needs and objectives of the clients. Answering clients' questions in a professional manner. Making sure all the processes are in accordance to the company regulations. Job Requirements Excellent interpersonal, problem-solving, and analytical skills. Well-organized and detail-oriented. Ability to work well with a range of individuals. Ability to remain focused in a fast-paced environment. A customer-oriented and hardworking individual. Ability to deal with different personalities as and when required.
View all details
  • 0 - 3 yrs
  • 1.3 Lac/Yr
  • Pune
Customer Care
we are looking for candidate highly energetic and enthusiastic for calling. Handling inbound and outbound calls. Freshers/experience both can apply.Perks- Incentive, Annual Bonus, shift time- 9am to 6pm , 10 am to 7 pm and 3pm to 12 am job location- pune baner 411045 Interested candidate call- 9921083014 sanika
View all details

Customer Care Associate

Credence Resource Management

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Pune
Customer Service Customer Care Customer Support
Customer Care Associate - to handle international calls
View all details

Customer Care Associate (Full Time)

Credence Resource Management

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Pune
Customer Care Customer Service Customer Associate
handling international calls
View all details

Associate

Credence Resource Management

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Pune
Customer Service Customer Care Associate
handling international calls
View all details

Customer Associate

Credence Resource Management

  • 0 - 6 yrs
  • 3.8 Lac/Yr
  • Kharadi Pune
Customer Relationship Customer Care Customer Service Customer Support Interpersonal Skills Inbound Process International Voice Process International Call Center
As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments
View all details
View More Jobs

Apply to 78 Customer Service Associate Fresher Jobs in Pune