12th Pass Freshers For Customer Care Executive

We are seeking a dedicated Customer Care Executive in Mumbai. This full-time position is suitable for freshers who have completed their 12th grade education. Ideal candidates are male and will work from our office to assist our customers effectively.

Key Responsibilities:

1. **Responding to Customer Inquiries:** You will handle customer queries via phone, email, or chat, ensuring prompt and accurate responses to all questions concerning our products and services.

2. **Resolving Issues:** Your role will involve identifying customer problems and providing effective solutions, ensuring customer satisfaction and loyalty.

3. **Maintaining Records:** You will document customer interactions and transactions in our database, allowing for better follow-up and service continuity.

4. **Providing Feedback:** You will gather customer feedback and share it with your team to help improve service quality and customer experience.

Required Skills and Expectations:

Candidates must possess strong communication skills, both verbal and written, to convey information clearly. A friendly and patient attitude is essential in dealing with customers. Basic computer skills, including familiarity with office software, are necessary to manage inquiries efficiently. Furthermore, an ability to work cooperatively in a team environment and under pressure is critical to meet customer needs. Candidates should be punctual, responsible, and eager to learn and grow within the role.

• Experience

  Fresher

• No. of Openings

  40

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Thane West