Customer Support Executive Job Vacancies in Malad West

We are looking for a BPO Customer Support Executive to join our team in Malad West, Mumbai. This full-time position is suited for recent graduates eager to start their careers in customer service.In this role, you will primarily handle telecalling tasks, assisting customers with inquiries, resolving issues, and providing information about services. You will work on a rotation shift basis, including night shifts, so flexibility is essential. This position requires you to maintain clear communication with customers and ensure their satisfaction with our services.Key responsibilities include:- Assisting customers through telephone support: You will be the primary point of contact for incoming customer inquiries, ensuring effective communication.- Problem resolution: You will identify and resolve customer issues promptly, ensuring a high level of customer satisfaction.- Documentation: Keeping accurate records of customer interactions and transactions will be essential.Required skills and expectations include:- Strong communication skills: You must have excellent verbal communication abilities to effectively interact with customers.- Problem-solving skills: You should be able to think critically and resolve customer issues efficiently.- Flexibility to work night shifts: Being adaptable is key as you may be required to work during various shifts.This position is office-based in Malad West, Mumbai. As a fresh graduate, this opportunity will provide you with valuable experience in the BPO industry, specifically in a role focused on telecalling and customer service.

As a Customer Support Executive, you will play a crucial role in helping our customers with their inquiries and issues. This position is a great opportunity for freshers looking to start their career in customer service from the comfort of their home.Key Responsibilities:- Handle Customer Queries: Respond to customer questions via phone, email, or chat, ensuring they receive clear and helpful information.- Provide Solutions: Identify customer issues and provide effective solutions quickly, helping to resolve problems on the first contact whenever possible.- Maintain Customer Records: Update and manage customer information in our database to ensure accurate and timely handling of inquiries.- Follow-Up: Reach out to customers to check if their issues have been resolved and to provide further assistance if needed.- Collaborate with Teams: Work closely with other departments, such as technical support or sales, to ensure that customer needs are met efficiently.Required Skills and Expectations:- Strong communication skills are essential, both verbal and written, to clearly convey information and assist customers effectively.- Basic computer skills, including familiarity with using email, chat systems, and databases, to manage customer interactions.- A positive attitude and patience when dealing with customer issues, as well as the ability to manage stressful situations calmly.- A willingness to learn and adapt to new technologies and processes as needed.- Must be a male candidate and ready to work full-time from a remote location.

We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.Key Responsibilities:- Respond to Customer Inquiries: You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- Document Customer Interactions: Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- Assist with Product Knowledge: You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- Problem Resolution: Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- Provide Feedback: Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.Required Skills and Expectations:- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.

Handle incoming and outgoing calls with customers.Respond to WhatsApp / CRM chats and maintain proper communication.Share service details, offers, and resolve customer queries politely.Update customer information in CRM.Follow up with leads and assist in booking appointments.Coordinate with workshop team for smooth operations.

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Linguistic Sales Executive & Customer SupportCompany: CALL2CONNECT Pvt LtdLocation: Malad (West), Mumbai Job Type: Full-Time Work from Office Working Days: Monday to Saturday Timings: 9:30 AM 6:30 PM Experience: Fresher to 1 year Education: Minimum 12th Pass Role OverviewWe are seeking dynamic and multilingual professionals to join our customer engagement team. As a Linguistic Sales Executive & Customer Support representative, you will be the voice of CALL2CONNECThandling inbound and outbound calls, resolving customer queries, and promoting services with empathy and clarity across diverse linguistic groups.Must-Know LanguagesCandidates must be fluent in at least some of the following languages:- Kannada - Tamil - Telugu - Malayalam - Gujarati - Punjabi - Hindi - Marathi - Bengali - English (basic proficiency preferred)Key Responsibilities- Handle customer queries via inbound and outbound calls - Promote company services and assist in product selection - Resolve complaints and ensure customer satisfaction - Maintain accurate records in CRM systems - Meet daily targets for calls and conversions - Coordinate with internal departments for issue resolution *Skills Required*- Excellent verbal communication in selected regional languages - Strong listening and problem-solving abilities - Basic computer knowledge (CRM familiarity is a plus) - Ability to multitask and manage time efficiently - Customer-centric attitude with persuasive skills *Salary & Benefits*- Salary Range: 15,000 20,000/month (based on experience and language proficiency) - Incentives: Performance-based bonuses - Perks: PF, training programs, career growth opportunities Who Can Apply- Freshers and experienced candidates - All genders welcome - Candidates passionate about customer service and multilingual communication

provide customer support, resolve customer queries

1. Act as a central point of contact between customers and the hardware support team, facilitating efficient communication and issue resolution.2. Create and manage issue tickets in the Hardware/Software support system, documenting customer-reported problems and assigning tasks to the Hardware/Software support team.3. Prioritize and schedule hardware/software support tasks based on the urgency and impact on customer satisfaction.4. Monitor the progress of assigned tasks and ensure timely resolution, keeping customers informed throughout the process.5. Collaborate with Hardware/Software support specialists to gather relevant information for issue resolution and provide detailed updates to customers.6. Escalate critical hardware/Software support issues to higher levels of technical support or management when necessary.7. Conduct post-resolution follow-ups with customers to ensure satisfaction and gather feedback for continuous improvement.

Customer Service ProcessWork from OfficeQualification - Graduate Frehser & Experience & HSC With 6months Experience COMMUNICATION- C2 COMMS & ABOVEVoice Process 5 days working with Any 2 rotational offs24/7 Shifts rotational shifts Rounds of InterviewsHrAmcatOpsInterested candidates can share there cv's on WhatsApp. 9594330774

Job profile : Inbound/outbound customer serviceemail + chat processWork from officeshift timing : Day shift1 Rotational week offJob location : Malad west

Process: RBLl CARDSRequired count : 20Process details: Customer service + sales Qualifications : HSC /Graduate with 6 months experience in callingShift timing: Day shift for Female, 24*7 Rotational for Male

Full job descriptionJob Title: Customer Service RepresentativeVoice / Non voice processLocation: Malad West, MumbaiSalary: 18k- 30kEligibility Criteria: HSC or GraduateHSC + 6 monthGraduate fresher Good Communication SkillsFor placement call on 8928719603

Hiring for 90 Customer Support Executive Jobs in Mumbai,Thane West,Ambernath West, Mumbai,Juinagar, Navi Mumbai,Malad West, Mumbai,Bhayander, Mumbai,Kalyan,Thane,Bhiwandi Thane,calling,Telecommunication,Telecaller, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, BHM, B.Pharma, B.Sc, B.Tech/B.E, LLB, MBBS, BVSC with Good knowledge in calling,Telecommunication,Telecaller etc.

RequirementsMinimum 1 year of International Voice - BPO experience or any customer service experience.Minimum Qualification HSC or Graduation.Excellent communication skills in English.Strong problem-solving and customer service skills.Ability to handle customer inquiries and complaints effectively.Proficient in using customer service software and systems.Ability to work in a fast-paced environment and meet targets.Good multitasking and time management skills.Flexibility to work in rotational shifts.

To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off

Urgent hiring for FIS (Fidelity National Information Services)Handle customer queries and resolve issues. Work from Office*FinTech Process *US Voice Process *24/7 ShiftsWeek Offs: Any 2 rotational Salary: 27k take homeWho can apply? HSC + 6 months exp Grad fresherApplicant must have excellent communication skills in English (Written and Verbal) Interview rounds: HR Amcat - Svar 65 Typing Ops

We have multiple openings for BPO sectors like Telecalling inbound, outbound, sales and collection HSC fresher & Minimum 6 mon exp in BPO Graduate fresher & Minimum 6 mon exp in BPO Need Good Communication skillsLocations - Thane, Airoli, Ghansoli & Malad

Requirements--Candidate should be fluent in English and Hindi.-Should be smart, disciplined and have empathizing skills and should be able to work under pressure as it is an emergency process-Should have basic knowledge of MS Excel, and open for rotational shifts-One week off will be provided.Job Description--Blended process (Inbound, Email, Chat)-Providing Ambulance service to customers for shifting patients.-24*7 process.

Industry : Call Centre / Bpo / Kpofunction : Ites / Bpo / Kpo / Lpo / Customer Service / Operationsexperience : 0 - 1 Yrs.salary : (Monthly) Inr 14000 - 21000 Inhand + PF + Other location(s) of Job : qualification : Any graduate gender Preference : Allhiring for : Own Companycontact Person - Heenavery Simple Processon the Spot Offer Letterno Any Target No Sales

Job Description Tele Sales Executive (Insurance Sales)Company: Call 2 ConnectLocation: Malad West, Mumbai (Onsite Work from Office)Industry: Insurance / BFSIClient: HDFC LifePosition Details:Designation: Tele Sales ExecutiveJob Type: Full-time (Work from Office)Shift: Day ShiftWorking Days: Monday to SaturdayWeek Off: 1 Rotational Week OffInterview Mode: Face-to-FaceInterview Timing: 11:00 AM to 4:00 PMInterview Venue:5th Floor, Sanraj 4th Dimension,Raheja Mindspace, Rajan Pada,Malad West, Mumbai 400086.Eligibility Criteria:Education: Minimum 12th Pass / GraduateExperience: Minimum 6 months in Insurance Sales (Life / Health / General Insurance)Skills:Good communication in English & HindiStrong convincing and negotiation skillsGender: Open for Male & Female candidatesCompensation & Benefits:Salary: 25,000/- (fixed)Incentives: Attractive performance-based incentivesKey Responsibilities:Engage with potential customers over calls for HDFC Life insurance products.Understand customer needs and provide suitable insurance solutions.Convince customers and close sales while ensuring excellent customer service.Meet sales targets and contribute to team goals.