Customer Support Executive Fresher Jobs in Malad West

As a Customer Support Executive, you will play a crucial role in helping our customers with their inquiries and issues. This position is a great opportunity for freshers looking to start their career in customer service from the comfort of their home.Key Responsibilities:- Handle Customer Queries: Respond to customer questions via phone, email, or chat, ensuring they receive clear and helpful information.- Provide Solutions: Identify customer issues and provide effective solutions quickly, helping to resolve problems on the first contact whenever possible.- Maintain Customer Records: Update and manage customer information in our database to ensure accurate and timely handling of inquiries.- Follow-Up: Reach out to customers to check if their issues have been resolved and to provide further assistance if needed.- Collaborate with Teams: Work closely with other departments, such as technical support or sales, to ensure that customer needs are met efficiently.Required Skills and Expectations:- Strong communication skills are essential, both verbal and written, to clearly convey information and assist customers effectively.- Basic computer skills, including familiarity with using email, chat systems, and databases, to manage customer interactions.- A positive attitude and patience when dealing with customer issues, as well as the ability to manage stressful situations calmly.- A willingness to learn and adapt to new technologies and processes as needed.- Must be a male candidate and ready to work full-time from a remote location.

We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.Key Responsibilities:- Respond to Customer Inquiries: You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- Document Customer Interactions: Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- Assist with Product Knowledge: You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- Problem Resolution: Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- Provide Feedback: Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.Required Skills and Expectations:- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.

Handle incoming and outgoing calls with customers.Respond to WhatsApp / CRM chats and maintain proper communication.Share service details, offers, and resolve customer queries politely.Update customer information in CRM.Follow up with leads and assist in booking appointments.Coordinate with workshop team for smooth operations.

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Linguistic Sales Executive & Customer SupportCompany: CALL2CONNECT Pvt LtdLocation: Malad (West), Mumbai Job Type: Full-Time Work from Office Working Days: Monday to Saturday Timings: 9:30 AM 6:30 PM Experience: Fresher to 1 year Education: Minimum 12th Pass Role OverviewWe are seeking dynamic and multilingual professionals to join our customer engagement team. As a Linguistic Sales Executive & Customer Support representative, you will be the voice of CALL2CONNECThandling inbound and outbound calls, resolving customer queries, and promoting services with empathy and clarity across diverse linguistic groups.Must-Know LanguagesCandidates must be fluent in at least some of the following languages:- Kannada - Tamil - Telugu - Malayalam - Gujarati - Punjabi - Hindi - Marathi - Bengali - English (basic proficiency preferred)Key Responsibilities- Handle customer queries via inbound and outbound calls - Promote company services and assist in product selection - Resolve complaints and ensure customer satisfaction - Maintain accurate records in CRM systems - Meet daily targets for calls and conversions - Coordinate with internal departments for issue resolution *Skills Required*- Excellent verbal communication in selected regional languages - Strong listening and problem-solving abilities - Basic computer knowledge (CRM familiarity is a plus) - Ability to multitask and manage time efficiently - Customer-centric attitude with persuasive skills *Salary & Benefits*- Salary Range: 15,000 20,000/month (based on experience and language proficiency) - Incentives: Performance-based bonuses - Perks: PF, training programs, career growth opportunities Who Can Apply- Freshers and experienced candidates - All genders welcome - Candidates passionate about customer service and multilingual communication

Job profile : Inbound/outbound customer serviceemail + chat processWork from officeshift timing : Day shift1 Rotational week offJob location : Malad west

Full job descriptionJob Title: Customer Service RepresentativeVoice / Non voice processLocation: Malad West, MumbaiSalary: 18k- 30kEligibility Criteria: HSC or GraduateHSC + 6 monthGraduate fresher Good Communication SkillsFor placement call on 8928719603

Process: RBLl CARDSRequired count : 20Process details: Customer service + sales Qualifications : HSC /Graduate with 6 months experience in callingShift timing: Day shift for Female, 24*7 Rotational for Male

Hiring for 90 Customer Support Executive Jobs in Mumbai,Thane West,Ambernath West, Mumbai,Juinagar, Navi Mumbai,Malad West, Mumbai,Bhayander, Mumbai,Kalyan,Thane,Bhiwandi Thane,calling,Telecommunication,Telecaller, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, BHM, B.Pharma, B.Sc, B.Tech/B.E, LLB, MBBS, BVSC with Good knowledge in calling,Telecommunication,Telecaller etc.

To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off

Urgent hiring for FIS (Fidelity National Information Services)Handle customer queries and resolve issues. Work from Office*FinTech Process *US Voice Process *24/7 ShiftsWeek Offs: Any 2 rotational Salary: 27k take homeWho can apply? HSC + 6 months exp Grad fresherApplicant must have excellent communication skills in English (Written and Verbal) Interview rounds: HR Amcat - Svar 65 Typing Ops

Requirements--Candidate should be fluent in English and Hindi.-Should be smart, disciplined and have empathizing skills and should be able to work under pressure as it is an emergency process-Should have basic knowledge of MS Excel, and open for rotational shifts-One week off will be provided.Job Description--Blended process (Inbound, Email, Chat)-Providing Ambulance service to customers for shifting patients.-24*7 process.

Industry : Call Centre / Bpo / Kpofunction : Ites / Bpo / Kpo / Lpo / Customer Service / Operationsexperience : 0 - 1 Yrs.salary : (Monthly) Inr 14000 - 21000 Inhand + PF + Other location(s) of Job : qualification : Any graduate gender Preference : Allhiring for : Own Companycontact Person - Heenavery Simple Processon the Spot Offer Letterno Any Target No Sales

Excellent communication skills. Creative thinking skills. Sales experience, providing trading ideas The patience and ability to engage customers in conversation. Good sales ability

Should be fluent in english.Goof command over english Written & VerballyOther Lanaguages are also welcomed:Marathi,Odia,Malyaalam.