Customer Support Executive Female Graduate Jobs in Mumbai

We are seeking an experienced Customer Care Executive with a background in the (In Vitro Diagnostics (IVD)) sector. The ideal candidate will be responsible for managing customer interactions, preparing quotations, processing purchase orders, and ensuring smooth coordination with the customer. This position plays a key role in supporting our sales and service operations while delivering a high level of customer satisfaction.Key Responsibilities:- Handle customer inquiries and provide prompt, accurate information regarding products and services. Prepare and issue quotations based on customer requirements in alignment with company pricing policies. Process and track customer purchase orders (POs) efficiently. Coordinate with the Customer department for invoicing, payment follow-up, and related documentation. Maintain accurate records of customer communications, quotations, POs, and transactions. Support the sales team in post-order activities and customer communication. Assist in resolving customer complaints or concerns in a professional and timely manner. Collaborate with cross-functional teams (sales, service, logistics, and accounts) to ensure seamless order execution.

1. Act as a central point of contact between customers and the hardware support team, facilitating efficient communication and issue resolution.2. Create and manage issue tickets in the Hardware/Software support system, documenting customer-reported problems and assigning tasks to the Hardware/Software support team.3. Prioritize and schedule hardware/software support tasks based on the urgency and impact on customer satisfaction.4. Monitor the progress of assigned tasks and ensure timely resolution, keeping customers informed throughout the process.5. Collaborate with Hardware/Software support specialists to gather relevant information for issue resolution and provide detailed updates to customers.6. Escalate critical hardware/Software support issues to higher levels of technical support or management when necessary.7. Conduct post-resolution follow-ups with customers to ensure satisfaction and gather feedback for continuous improvement.

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

Our business is in the recruitment sector, and we specialize in providing candidates to industries such as Oil & Gas, Construction, engineering , infrastructure and Hospitality.At this moment, we are looking for a Client Relationship Executive who will be responsible for maintaining and developing relationships with our clients primarily in the Gulf, countries such as Dubai, Saudi Arabia, Kuwait, and Oman.So the responsibilities for this position include:Client Communication: You will be interacting with clients over email, addressing their inquiries, and providing them with the necessary information..New Business Development: the role will be to generate new business opportunities through social networking and other online channels. You will identify potential clients and initiate conversations to establish partnerships with them.Appointment Scheduling: : You will be responsible for coordinating and setting up appointments for the Managing Director with prospective clients in the Gulf region.Client Support:This position requires someone who is proactive, good with communication, and capable of handling multiple tasks .Key Qualities Required:Excellent English communication skills (both written and verbal) are a must, as you will be interacting with clients in the Gulf region.Strong interpersonal skills and a proactive approach to client management and business development.Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.Location : CST ( 10 Min from Churchgate Station and 5 min from CST Station)Salary: AED 15,000 - 20,000 per monthJob Type: Full-time (Monday to Saturday, 10:30 AM - 7:00 PM)Walk-in Interviews:We welcome you to walk in directly to our office for a face-to-face interview. Please bring your updated resume.

To Handle enquiries for Calibration

Hiring for 5 Customer Care Executive Jobs in Bandra East, Mumbai,Customer Care, Customer Support,Inbound Customer Service, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Diploma, Advanced/Higher Diploma, B.A, B.Com, B.Sc with Good knowledge in Customer Care, Customer Support,Inbound Customer Service and Good English etc.

1. Answering calls and resolving queries about product or company.2. Manage inbound and outbound customer calls in a timely manner 3. Maintains operations by following policies and methodology and functional changes. 4. Keeps up quality service by adhering to organization guidelines. 5. Responding to inquiries concerning things or the organization 6. Identify customers needs and wants, clarifying information whenever possible6. Meeting daily targets of 250 Productive minutes.7. Maintaining client or other data on excel on regular basis.

requirement for Customer Support Executive. Handling and solving customer queries, filling up forms, handle front desk, handle customer service complaints.

1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.

Appointment Setting: Schedule appointments of our students, ensuring all necessary details are communicated.Maintain Records: Accurately record and maintain call logs, customer information, and details of interactions in the company's CRM system.Professional Development: Stay updated on product knowledge, industry trends, and sales techniques through training and development programs.Outbound / Incoming call Calling: Initiate outbound and attending incoming calls to prospective students using a provided list or database.

Dear Candidate we having urgent requirement for Customer support cum front desk executive in Andheri (w) Any graduate can apply min 1 yrs experience as customer support executive salary 15k to 20kimmediately joining only no any hidden charges for job

Maintaining fruitful relationships with Existing / New customers.Strong communication.The ability to handle pressure and meet deadlinesSkill in prioritizing and triaging obligationsAttention to detailExcellent time management and organization.Generating Revenue for Company Dealing with new client and getting new business

Introducing the patients and giving them a brief about our company and our services. Guiding and assisting them through all their queries and being available for them at all stages. Responsible for Patients appointments with Doctors and other Professionals and guiding them if they have any doubts. Discuss with patients and family members about their health problem or any healthcare related queries. Educate patients about their condition, medication, and give them specific instructions. Present and follow-up with patients care plan and address their personal health care needs. Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans. Scheduling patients doctors appointments, blood collection appointments, radiology appointments and following up with the patients to give them an excellent patient experience. Keeping the patient informed about all their health progresses and performances. Check-in on patient regularly and evaluate and document their progress. Assist the care team (Gynaecologist, Health Coach, Mental Health consultant) with developing and assessing health interventions. Attend ongoing training and courses to keep abreast of new developments in health care. Assist with securing funding for medical care as required. Treat patients with empathy and respect and conduct oneself in a professional manner. Comply with organizational guidelines and health care laws and regulations.

-Obtaining and updating lists of individual contact details.-Calling active and budding client to encourage the purchase of iteam.-Addressing clients uncertainties,grievances and suggestions on time.-Noting important details of each conversation.-Communicating verbal acceptance of offers to our sales team for closing.-Recording all successful and unsuccessful attempts to close sales.

- Speak to leads and address their queries regarding a home loan.- Help the customers in their end-to-end Home Loan process.- Understand the customer requirement and feasibility in detail to suggest optimumhome loan options.- Call/Meet potential leads to convert them and sell them the Home Loans plans.

Data calling . Resolve customers query , online promotion

We are looking for 2 Tele Calling Executive Posts in Borivali West Mumbai with deep knowledge in Good Command over Language and Required minimum Educational Qualification is : Higher Secondary. Calling Clients, explaining products and services. Make appointments, convert sale and lead generation.

ResponsibilitiesCustomer Service Responsibilities list: Proven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quote strong phone contact handling skills and active listeningFamiliarity with CRM systems and practices customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

Customer care executive (Female).Email and phone support.Age: 20 - 25 years.Qualification: Graduation BA / BCom / BSc.Experience: 1 to 2 years.Languages: Better English written and oral communication.Arabic reading and writing will be added advantage.Ready to join soon.