1. Answering calls and resolving queries about product or company.
2. Manage inbound and outbound customer calls in a timely manner
3. Maintains operations by following policies and methodology and functional changes.
4. Keeps up quality service by adhering to organization guidelines.
5. Responding to inquiries concerning things or the organization
6. Identify customers’ needs and wants, clarifying information whenever possible
6. Meeting daily targets of 250 Productive minutes.
7. Maintaining client or other data on excel on regular basis.
Experience
0 - 3 Years
No. of Openings
3
Education
Graduate (B.A, B.B.A, B.Com)
Role
Customer Support Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home