Customer Support Executive Female Graduate Jobs in Chennai

Job Details: Job Title: Customer Support Executive / Senior Customer Support Executive Gender: Female Department: Customer Care Team Location: Vanagaram, Chennai Experience: 0-5 years Languages Required: English and Hindi Employment Type: Full-Time Reporting To: Customer Care Team Leader Total openings: 10 Salary: For Freshers (15,000 Take home); for experienced candidates, a maximum of 25,000Take home based on experience and interview performance. Working Days and Week-Off Policy: For the first three months, employees will work six days a week. After completing three months, employees will be eligible for alternate and rotational week-offs. This means employees will work six days one week and five days the following week, with week-offs scheduled on a rotational basis. Shift: General ShiftKey Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and escalations. Convert customer inquiries into sales and achieve assigned targets. Provide customer support through calls, emails, and live chat. Maintain customer records, follow-ups, and daily reports in the CRM. Build strong customer relationships and ensure customer satisfaction. Identify upselling and cross-selling opportunities wherever applicable.Required Skills & Qualifications: Any graduate or undergraduate candidate can apply. Good communication skills in English and Hindi are mandatory. Basic computer knowledge, including MS Excel, email, and CRM handling. Strong customer service, problem-solving, and interpersonal skills. Ability to handle customer concerns and work towards targets. Experience in BPO, call centres, sales, or customer support will be an added advantage.

We are looking for a Customer Support Executive to join our team in Perungudi. In this full-time role, you will play a vital part in ensuring customer satisfaction by providing excellent support and assistance.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly to ensure a positive experience.- Resolve Issues: You will effectively troubleshoot customer problems and provide solutions, ensuring that issues are resolved in a timely manner to maintain customer trust.- Maintain Customer Records: You will update and manage customer information and interactions in our systems, ensuring data accuracy and confidentiality.- Provide Product Information: You will assist customers by providing detailed information about our products and services, helping them make informed decisions.- Follow Up with Customers: After resolving issues, you will follow up with customers to ensure satisfaction and gather feedback, which helps improve our service.Required Skills and Expectations:We are looking for candidates who are proactive and eager to learn, with strong communication skills, especially in English. You should possess a BA degree and have a positive attitude when dealing with customers. Previous experience in customer service is a plus, but we welcome fresh graduates as well. You must be adaptable to a fast-paced work environment and have good problem-solving abilities. Being a team player and showing empathy in customer interactions is essential.

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.Key Responsibilities:- Respond to Customer Inquiries: Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- Provide Product Information: Educate customers about our products and services, assisting them in making informed decisions.- Resolve Customer Issues: Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- Maintain Records: Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- Collaborate with Teams: Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. Key Responsibilities:- Respond to Customer Inquiries: Address customer questions through various communication channels, ensuring accurate and timely responses.- Resolve Issues: Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- Customer Feedback Management: Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- Maintain Records: Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- Collaborate with Teams: Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.

We are hiring Senior Customer Support for our Retail Organization.Designation : Customer Support AssociateWe are currently hiring for Hindi-Speaking Customer Care Representative to join our team. Candidates must possess excellent communication skills in Hindi and be available for immediate joining.REQUIREMENTS:Education: Graduation or Post Graduation preferredMandatory Language Skills: Must be fluent in Hindi, English, Tamil and Telugu.Preferred Skills: Ability to communicate in an additional regional language is a strong advantage and in Customer sales / Retail / Customer SupportExperience: Welcoming Experienced and Fresher candidates with up to 1 year of Voice Process experience.Must be available to commit to a 6-day work week and demonstrate flexibility regarding shifts/scheduling.Join Date: Immediate joining is required.Kindly contact HR - Samuel Arumugam - 9962396546Job Types: Full-time, PermanentBenefits:Food providedHealth insurancePaid sick timeProvident FundGreetings from Wedtree Group of Companies

Company Description We are RA- OOH Media (Railways Audio OOH advertising network), enabling brands to connect with commuters via the Public Announcement system. Ninja Media provides access to India's upmarket, affluent rail audience with offerings integrated into Railway Stations' Public Address Systems and Train Wrapping in 13 States and 250 Stations. Our solutions cover towns and key cities across TN, Telengana, Andra Pradesh, Kerala, Karnataka, Chhattisgarh, Madhya Pradesh, and Mumbai. Role Description This is a full-time on-site, Business Communication-Specialist role located in Chennai at Ninja Media Creations. You will be responsible for communicating effectively and driving sales. Launch email campaigns, cold calls, LinkedIn messages, etc. Maintain and update CRM leads in (Zoho). Create personalized messages to engage prospects. Follow up with leads from Internal Software and CRM etc. Create reports to evaluate and improve lead generation efforts. Skills & Tools Often Required: Strong communication Email outreach tools Mandatory Attention to detail & organizational skills Basic knowledge of marketing funnels Only Chennai Based Candidates please contact on 6385388868 Qualifications Strong Communication skills (English), Knowing Hindi would be an added advantage. Sales and Research skills Experience in BPO (Sales Support) will be an advantage. Bachelor's degree in Marketing, Business, or related field

With a requirement for 5 for the Hindi Customer Support Executive position, this exciting opportunity is for Nfinity Consultant based in Chennai and located in Vanagaram. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Customer Support. The role offers an attractive in-hand salary of 15000 - 20000 and opportunities for growth.Key Responsibilities:Handle customer calls professionally and efficiently.Address customer queries, resolve concerns, and manage complaints.Keep records of customer interactions and follow up when required.Provide customers with accurate information to help resolve their issues.Meet performance targets and work with other departments to manage complex issues.Job Requirements:This role welcomes freshers who are eager to learn and grow in the Customer Support / Tele Caller field. The candidate should have good communication skills and be proficient in Hindi language. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Graduate and the candidate should be comfortable working 6 days working during the Day shift.Interested candidate's contact: Jenifer (9385357694)

OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.

call center work for women our company required the best employees who can speak english fluently and also other languages like telungu, malyalam, kannada are welcomed and based on the talent of the job seeker the salary will be increased .

Key Responsibilities 1. Lead Generation and Revenue Conversion: Conduct outbound calls to potential clients, presenting advertising opportunities available on our digital screens. Identify and qualify leads, turning inquiries into confirmed bookings. Negotiate advertising packages and close deals to achieve revenue targets. 2. Inbound Call Management: Respond to inbound inquiries, providing information about advertisement slots, pricing, and campaign customization. Assist clients in selecting the most suitable advertising options for their needs. 3. Relationship Building: Develop and nurture strong relationships with clients to encourage repeat business. Offer tailored solutions that align with client goals, ensuring satisfaction and long-term partnerships. 4. Advertisement Coordination: Collaborate with internal teams to ensure timely placement of advertisements and seamless execution of campaigns. Monitor and confirm that advertisements are displayed correctly and according to client specifications. 5. Reporting and Documentation: Maintain detailed records of calls, leads, bookings, and client feedback in the CRM system. Prepare reports on sales performance, client engagement, and revenue growth. Requirements Proven experience in customer service, sales, or lead generation roles. Excellent communication, persuasion, and negotiation skills. Ability to manage high call volumes and multitask effectively. Familiarity with CRM systems and sales tracking tools. A proactive and goal-oriented approach to generating revenue.

Identify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies

We have vacant of 10 Customer Support Executive Jobs in Chennai,Good Communication Skill, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill Good Communication Skill etc.

Handle Customer's Inbound And Outbound Calls. Solving Queries, Telling Them About Products/Offers/Services

Dear Candidate,We are looking Female Fresher for Customer Support executive postion. Location Chennai. * No Target* No sales* No outbound* No night Shiftonly inboundcandidate must have fluency in Hindi and English...

18 years experienced software company (www.amrithaa.com) looking for Business Analyst / Customer Support for Chennai LocationKey Skills: Excellent Oral and presentation Skills. Ability to interact with clients and giving presentations or product demos. Basic understanding on Business Analyst/ Customer support role will be an added advantage. Proficient in MS Office tools. Good communication skill - English speak and write

Company GENXLEAD RETAIL PVT LTDDepartment SHYAWAYRole CUSTOMER SUPPORT EXECUTIVEPreference Only FemaleJOB DESCRIPTION Handle the customers complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Excellent Communication in Hindi is mandatory. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is added advantage.QUALIFICATION : Any Graduate Female EXPERIENCE : 0-2 yearsCOMPENSATION : 1,50,000/- to 2,50,000/- LPAINTERVIEW MODE : Direct Walk-in Tuesdays & Thursdays 10:00 14:00VENUE :Genxlead Retail Pvt LtdDoor No. 1, 109, Poonamallee High Road,Sivabatham, Vanagaram,Chennai - 600095.Landmark: Beside ARR Mahal

*Handling social platforms.*Managing customer queries.*Identifying and assessing customers needs to achieve satisfaction*Identify and assess customers needs to achieve satisfaction*Build sustainable relationships and trust with customer accounts through open and interactive communication*Provide accurate, valid and complete information by using the right methods/tools*Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution*Keep records of customer interactions, process customer accounts and file documents*Follow communication procedures, guidelines and policies

Job descriptionPreferably Only Female Candidate With Good Communication / interpersonal skills and Sales back ground only.Should be able to speak and read Tamil, English. Multilingual is preferred.Be the one point of contact: Answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.Exceptional written and verbal English communication skills; your day - to - day involves communicating problems with a wide audience. You should feel confident working with frontline teammates, executives, enterprise merchants, and everyone in between.Flexible in understand that issues can occur at any point, so availability, particularly during off-hours, is crucial.Track user feedback and work with the customer support manager.Complete computer knowledge : Excel / Google sheets.1-4 years experience in customer care...

Make a outbound calls and generate leads ..ability to clarify customer queries and make a good business .

GOOD ATTITUDEGOOD ENGLISH SPEAKING AND WRITING SKILLSNEUTRAL ACCENT WITHOUT MTIBASIC COMPUTER SKILLSWILLINGNESS TO LEARNFLUENCY IN ENGLISH

Bindal Group - Profile of CRM RequiredWe are recruiting for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. Your job will include creating policies and procedures and oversee the customer service provided by the team. As Customer Support Executive you will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To succeed as a Customer Support Executive, you should have excellent interpersonal and communication skills and be professional at all times. These skills will prove helpful when mentoring the representatives in your team and mediating with customers. We expect our Customer Support Executive should possess a proven track record of successful customer service and management skills.Responsibilities:Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.A bachelors degree in Administration or related field.Requirements:Manage a team of representatives offering customer support.Oversee the customer service process.Resolve customer complaints brought to your attention.Create policies and procedures.Plan the training and standardization of service delivery.Select and hire new staff.Monitor the work of individual representatives and of the team.Conduct quality assurance surveys with customers and provide feedback to the staff.Possess excellent product knowledge to enhance customer support.Maintain a pleasant working environment for your team.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills..Ability to lead a team.Knowledge of CRM systems &Computer skills. Knowledge of mediation and conflict resolution techniques is preferable.A bachelors degree in Administration or any

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.Key Responsibilities:- Customer Assistance: Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- Issue Resolution: Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- Feedback Collection: Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- Documentation: Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- Collaboration: Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.Required Skills and Expectations:- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!

We are looking for a motivated and detail-oriented Research-Based Sales Support Executive to identify potential clients through market research and convert them into business opportunities. The candidate will be responsible for researching companies, generating leads, and communicating with prospects to promote our products or services.