96

Customer Support Executive Graduate Fresher Jobs in Chennai

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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Handling Chat Support Good Communication Skills
As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions through various communication channels, ensuring accurate and timely responses.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- **Customer Feedback Management:** Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- **Maintain Records:** Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- **Collaborate with Teams:** Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.
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  • Fresher
  • Chennai
Fresher Night Shift Backend Operations Technical Customer Support Software Support Information Technology
Hi,Hiring Freshers with good communication skills.Night Shift-6.30 PM to 3.30 AM-5 working daysMail your resume to rlavanya@gembrill.com or call Lavanya at 9940066935.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Chennai
Malayalam Customer Support Tele Caller Marketing BPO Operations
- Handle customer queries:Address and resolve customer inquiries and issues through phone, email, or chat in a professional and efficient manner.- Provide product information:Familiarize yourself with company products and services to effectively answer customer questions and provide accurate information.- Assist customers with technical support:Guide customers through troubleshooting and technical issues they may encounter with products or services.- Process orders and returns:Manage customer orders, process returns, and ensure timely resolution of any related concerns.- Maintain customer records:Update and maintain customer database with accurate and relevant information for future reference and analysis.- Collaborate with other teams:Coordinate with sales, marketing, and technical teams to provide comprehensive support to customers and improve overall customer experience.- Strong communication skills:Ability to communicate effectively with customers, colleagues, and supervisors through phone, email, and chat channels.- Excellent problem-solving abilities:Quickly identify customer issues, analyze situations, and provide effective solutions in a timely manner.- Attention to detail:Ensure accurate recording of customer information, orders, and issues to maintain high standards of service and quality assurance.
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  • Fresher
  • 3.5 Lac/Yr
  • Karapakkam Chennai
Hindi BPO English
We are looking for a Hindi Customer Support Executive to handle customer queries and provide excellent service through voice and/or chat support. The ideal candidate must be fluent in Hindi and English and have strong communication skills. Candidates from Arts or Science backgrounds are welcome. Engineering graduates are not eligible.
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Renewal Executive - Chennai

Ampera Diveristy Pvt Ltd

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Chennai
Cold Calling Telecaller Customer Support Renewal Executive Telecalling Problem-solving Follow-up Renewal Process Customer Service Customer Retention Upselling Negotiation
Job Title: Renewal and Retention Executive Motor & Health InsuranceJob Summary:The Renewal and Retention Executive is responsible for managing the renewal process of motor insurance policies, retaining customers and ensuring customer satisfaction. The role involves proactive customer engagement, policy advising, and handling queries to maximize policy renewals and minimize customer churn.Key Responsibilities:1. Policy Renewal Management: Track and manage upcoming motor insurance policy renewals. Contact policyholders before expiration to discuss renewal options. Provide quotes for renewals and process policy renewals efficiently.2. Customer Retention & Relationship Management: Proactively engage with customers to ensure retention and renewal of policies. Address customer concerns and objections to prevent policy cancellations. Offer customized solutions and discounts (if applicable) to retain customers.3. Customer Service & Support: Respond to customer inquiries regarding policy terms, coverage, and pricing. Assist customers in understanding their policies and available benefits. Resolve complaints and escalations related to renewals and retention.4. Cross-Selling & Upselling: Identify opportunities to upsell or cross-sell additional motor insurance products. Educate customers on value-added services and policy enhancements.5. Data Management & Reporting: Maintain accurate customer records and update policyholder details. Generate reports on renewal rates, retention performance, and customer feedback.6. Compliance & Documentation: Ensure all renewals and retentions comply with regulatory requirements.Process necessary documentation for policy renewals and amendmentsAttractive Incentives will be provided Exp: 0-4 YearsNo of Positions: 10Location: Chennai(Nandanam)VenueKhivraj complex 2Ampera Diversity8th FloorAddress: 480, Anna Salai, Anna Nagar, Nandanam, Chennai, Tamil Nadu 600035Landk Mark Opp to Nandanam Metro SataionWalkin Date: 29th Jan till 13th Feb (Monday till Friday) Except sat &sunThanks,ChristopherHuman Resources TeamAmpera Diversity Pvt Ltd9840654527christopher@amperadei.com
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kotturpuram Chennai
BPO Voice Customer Support Customer Service
Job Title: Customer Support ExecutiveCompany: CM Helpline Centre ICCSLocation: KotturpuramEmployment Type: Full-timeSalary: 13000*Job Summary*CM Helpline Centre ICCS is seeking dedicated and customer-focused Customer Support Executives to handle inbound and/or outbound interactions. The role involves addressing customer queries, resolving complaints, and providing accurate information while maintaining high service quality and professionalism.*Required Skills & Qualifications*Minimum qualification: Graduate (preferred)Good verbel and written communication skillsBasic computer knowledge (MS Office, CRM systems)Strong listening and problem-solving skills
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  • Fresher
  • Valasaravakkam Chennai
Fluent English Must Attend Training Customer Support Customer Handling Customer Service Customer Relationship Customer Care Cold Calling Telephone Handling Good Communication Skills
Key Responsibilities:1. Provide Customer Support: Assist Customers with Product Inquiries, Order Placements, and Issue Resolution Through Phone, Email, and Chat.2. Handle Customer Queries: Address Customer Complaints, Feedback, and Requests in a Professional and Timely Manner to Ensure Customer Satisfaction.3. Build Customer Relationships: Engage with Customers to Build Rapport, Trust, and Loyalty By Understanding Their Needs and Providing Personalized Support.4. Conduct Cold Calling: Reach Out to Potential Customers to Introduce Products, Promotions, and Services to Generate Leads and Drive Sales.5. Manage Telephone Calls: Answer Incoming Calls Promptly, Handle Customer Inquiries Efficiently, and Transfer Calls to the Appropriate Departments When Needed.required Skills and Expectations:1. Fluent English: Ability to Communicate Effectively and Professionally in English to Assist Customers from Various Backgrounds.2. Must Attend Training: Willingness to Undergo Training Sessions to Enhance Customer Support Skills and Product Knowledge.3. Customer Support Experience: Prior Experience in Customer Service or Support Roles is Beneficial But Not Mandatory for Freshers.4. Customer Handling Skills: Ability to Empathize with Customers, Remain Patient Under Pressure, and Resolve Issues Promptly.5. Good Communication Skills: Clear Verbal and Written Communication Skills to Convey Information Accurately and Build Positive Relationships with Customers.Requirements :M/FAge : 18-25 YrQualification : Hsc / Any DegreeFreshers Job Mode : Training Cum Placement For Those Students Who R Interested In Airport Jobs.Full Time, Duration : 8 MonthsFees : Emi Available For 7 MonthsExcellent English Must
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Jobs by Popular Location

  • 0 - 1 yrs
  • Velachery Chennai
Data Sheets Customer Relationship Customer Handling Customer Care Customer Support Telephone Handling Good Communication Skills Hindi BPO Inbound Calls Customer Service
Were Hiring Hindi Speaking Customer Support Executives! Location: Velachery, ChennaiCompany: Hitachi Payment Services Pvt. Ltd.Were looking for Hindi-speaking candidates for a Customer Support role.If you enjoy helping customers and want a stable, growth-focused environment, this role is for you! Role DetailsSalary: 14,000 NTHOT Pay: AvailableWork Days: Monday to SaturdayQualification: Any degreeLocation Preference: Candidates must be Chennai-basedTraining: On-the-job training provided RequirementsHindi speaking is mandatoryGood communication skillsWillingness to work from office (Velachery)If youre interested or know someone who fits the role, feel free to share resumes
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  • 0 - 1 yrs
  • Chennai
Communication Skills Customer Support Airport Operations
Job Description: Ground Staff Executive Airport Operations (Remote)Location: RemoteCompany Name: Fly Journey AviationRoles and ResponsibilitiesManage and oversee all aspects of airport operations remotely to ensure smooth functioning and coordination among various departments.Serve as a liaison between passengers and airport management, addressing inquiries and resolving issues promptly and efficiently.Coordinate with airport staff to ensure compliance with safety regulations and procedural protocols.Lead, train, and mentor junior staff members in remote operation techniques to maintain high levels of productivity and service quality.Develop and implement strategies to enhance the operational efficiency of airport services.Required QualificationsExperience in airport operations management or related field with an emphasis on remote operations.Demonstrated ability to handle stressful situations with calmness and professionalism, especially in a virtual environment.Excellent problem-solving skills to address emergencies or operational challenges remotely.Proficiency in remote communication platforms and technology to facilitate smooth coordination with on-site teams.Capability to work independently with minimal supervision while contributing positively to the teams objectives.Key ResponsibilitiesMonitor airport operations through various digital tools and software to identify areas requiring improvement or immediate attention.Provide exceptional customer service support to passengers by resolving queries and offering information about airport facilities and services swiftly.Collaborate effectively with other departments, such as security, maintenance, and customer service, to ensure seamless operations.Analyse and report on operational performance to senior management to drive continuous improvement.Stay updated with the latest regulations and standards in airport operations to maintain a high level of compliance.Note:1. Applications will only be accepted through the ATS link provided above. Profiles shared through other means will not be considered.2. Prolegion does not charge any fee from candidates at any stage. If anyone approaches you for money in exchange for this opportunity, treat it as fraud and report it to us immediately.
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Customer Relationship Customer Support BPO Voice Domestic BPO Customer Service Inbound Calls Chat Support Customer Handling
Pay: 15,000.00-30,000.00 per monthJob Description:About the Role:We are looking for enthusiastic Customer Service Executives proficient in Telugu & Hindi to join our customer support team. The role involves handling inbound/outbound calls, resolving customer queries, providing product/service information, and ensuring customer satisfaction in Telugu, along with basic English as needed.Key Responsibilities:Handle inbound and outbound customer calls in Telugu language.Provide accurate information about products, services, and policies.Resolve customer issues, complaints, and queries in a professional manner.Maintain call records, update CRM systems, and follow up on pending requests.Ensure high levels of customer satisfaction and service quality.Escalate unresolved issues to senior support or relevant departments.Meet daily/weekly call handling and quality targets.Requirements:Fluent in Telugu (spoken and written) Hindi (Spoken).Good communication in English is an added advantage.Graduate in any stream.Prior customer service / call center / BPO experience preferred, but freshers can also apply.Basic computer knowledge (MS Office, email, CRM tools).Strong interpersonal and problem-solving skills.Ability to work in rotational shifts if required.Key Skills:Customer ServiceTelugu & Hindi Communication (Fluency)Problem SolvingPatience & EmpathyCall Handling & DocumentationJob Type: Full-timeBenefits:Provident FundWork Location: In person
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Vanagaram Chennai
Hindi BPO Customer Care Executive
With a requirement for 5 for the Hindi Customer Support Executive position, this exciting opportunity is for Nfinity Consultant based in Chennai and located in Vanagaram. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Customer Support. The role offers an attractive in-hand salary of 15000 - 20000 and opportunities for growth.Key Responsibilities:Handle customer calls professionally and efficiently.Address customer queries, resolve concerns, and manage complaints.Keep records of customer interactions and follow up when required.Provide customers with accurate information to help resolve their issues.Meet performance targets and work with other departments to manage complex issues.Job Requirements:This role welcomes freshers who are eager to learn and grow in the Customer Support / Tele Caller field. The candidate should have good communication skills and be proficient in Hindi language. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Graduate and the candidate should be comfortable working 6 days working during the Day shift.Interested candidate's contact: Jenifer (9385357694)
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  • 0 - 3 yrs
  • 4.8 Lac/Yr
  • Ambattur Chennai
Good Communication Skills MS Office Management Skills
We are looking Any Degree Graduate for Customer Support Executive/ Sr. Customer Support Executive with Freshers / Experience in International Accounts Receivable process Preferable.immediate joiner preferred.
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  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Chennai
Nonvoice International Non Voice Email Support Mail Support Voice Process Customer Care Customer Support Outbound Calling BPO Voice BPO Sales Domestic BPO
Hiring for Voice Process Executive Telesales at Chennai office. Anyone who has completed graduation or post graduation can apply. Freshers and those with up to 3 years of work experience are also welcome. The job includes talking to customers on phone, telling them about health insurance plans, answering their questions, and helping them choose the right plan. This is a good chance for those who speak well and want to start a career in sales or the insurance field.Regards,HR Team.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Vanagaram Chennai
Good Communication Skills Hindi Speaking Outbound Calling Customer Service Customer Care Customer Handling Customer Communication
OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Guindy Chennai
BPO Telecaller Voice Process Telecalling Executive Domestic BPO Domestic Voice Process Customer Care Customer Support
Great Opportunity for Telugu, Malayalam, Kannada, Hindi CandidatesContact Person : Sangeetha HR - 9094623680 (Call & Whats App) sangeethadevi.v@matrimony.comMention Sangeetha - HR as Reference in your resume while coming for Walk-in.Venue: Matrimony.com, R R Tower - 3, 7th Floor, Water Works Road, SIDCO Industrial Estate,Guindy, Chennai-600032.Google Map URL: https://g.co/kgs/uegWaowLandmark: Opposite to Ekkattuthangal Water Distribution StationNote: Strong Communication in English with regional Language Roles and Responsibilities: Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirementsThanks & RegardsSangeetha - HR 9094623680
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  • 0 - 1 yrs
  • Chennai
Communication Skills Customer Support BPO Customer Support Executive
Need good communication skills with languages like English, Telugu, Kannada, Hindi , Malayalam , Tamil salary will be based on languages and freshers are mostly welcome
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Guindy Chennai
Customer Service D Data Management
Company Name: InnovsourcePosition:- Customer Support ExecutivesRole :- Resolving the customer queriesLanguages:- Hindi and English MustAge:- 19 above and 30 belowGender:- Male / FemaleSalary 18-20k NTHQualification: Any GraduationExperience:- Fresher/ Experience Work Location:- Chennai
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Customer Relationship Customer Care Customer Support Call Center Customer Handling Customer Service Outbound Calling Customer Communication Cold Calling Hindi
Key Responsibilities: Maintain client confidentiality. Providing timely MIS Increasing the number of investors. Handling Inbound calls from investors. Ability to maintain quality of work. Ability to adapt and acquire knowledge/skill.Key Skills Required: Excellent command on English/Hindi language both verbal and written. Knowledge of other languages will be an added advantage. Strong communication skills - convey information effectively. The ability to listen to and understand information and ideas. Team player. Independent thinker who takes initiative and exercises a certain degree of creativity and latitude. Planning and Target Oriented. Interacting in a professional manner with customers. Good to have: Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Analytical and methodical approach to problem solving
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Urgent Requirement For Loan Sales Executive

Takecare Manpower Services Private Limited

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Chennai
Interpersonal Communication Credit Analysis Attention to Detail Customer Support
1. Will be responsible for sourcing the business Branch & Open Market.2. Will be responsible to interact with the customers & explain about the product.3. Should be able to manage relationship with customers/branches/ Managers.4. Will be responsible for End-to-end documentation, with the customers.5. Execute activities/events from time to time augument business effort.6. Will be responsble for daily updation of leads/lead tracking/business tracking.7. Ensure the prescribed guidelines & laid down process is in execution of your responbility.
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  • Fresher
  • 4.0 Lac/Yr
  • Karapakkam Chennai
Hindi BPO Customer Support
Required Customer Support Executive - Should have Good Communication in Hindi.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Service Customer Handling Telephone Handling Good Communication Skills BPO Voice Domestic BPO Chat Support Cold Calling
As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Thiruninravur Chennai
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Typing Skills Basic Computer Skills Data Entry Backend
We are looking for a motivated and detail-oriented Research-Based Sales Support Executive to identify potential clients through market research and convert them into business opportunities. The candidate will be responsible for researching companies, generating leads, and communicating with prospects to promote our products or services.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Valasaravakkam Chennai
MS Office Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Email Support
We are hiring :Customer Support Executive for Airport Ground staffM/FAge - 18 to 25 yrsFreshers Qualification : HSC/Any degreeMust have fluent English Languages Known : Tamil, EnglishAttractive salaryInterview Date : 1st round : 4th December, 2025 (Telephonic Interview)2nd round : 6th December 2025 ( Direct if selected in 1st round)Timing : 10am Venue : Valasarawalkam, chennaiC.No : 8637478633Mail ur cv : mariaenterprises022@gmail.comImmediate joining
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