Customer Support Executive

Genxlead Solutions Private Limited

company genxlead retail pvt ltd

department shyaway

role customer support executive

preference only female

job description

➢ handle the customer’s complaints, provide appropriate solutions and alternatives within the time limits;

follow up to ensure resolution.

➢ identify and assess customer’s needs to achieve satisfaction.

➢ build sustainable relationships and trust with customer accounts.

➢ manage large inbound calls.

➢ provide accurate, valid and complete information by using the right methods/tools.

➢ follow communication procedures, guidelines and policies.

➢ take an extra mile to engage customers.

➢ excellent communication in hindi is mandatory.

➢ strong phone contact handling skills and active listening.

➢ ability to multi-task, prioritize, and manage time effectively.

➢ customer orientation and ability to adapt/respond to different types of characters.

➢ proven customer support experience is added advantage.

qualification : any graduate – female

experience : 0-2 years

compensation : ₹ 1,50,000/- to 2,50,000/- lpa

interview mode : direct walk-in | tuesdays & thursdays | 10:00 – 14:00

venue :

genxlead retail pvt ltd

door no. 1, 109, poonamallee high road,

sivabatham, vanagaram,

chennai - .

landmark: beside arr mahal

• Experience

  0 - 1 Years

• No. of Openings

  4

• Education

  Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office