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Customer Service Representative Job Vacancies in Madhya Pradesh

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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhopal
Housekeeping Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Personality Development Airport Cargo
We are looking for an Airline Customer Service Representative to join our team in Bhopal. This role is perfect for individuals who enjoy helping others and solving problems. You will primarily assist airline passengers and ensure they have a pleasant experience.**Key Responsibilities:**- **Assist Passengers:** Help passengers with check-in, boarding procedures, and inquiries about their flights to ensure a smooth travel experience.- **Handle Reservations:** Manage bookings, changes, and cancellations, providing timely and accurate information to passengers.- **Address Complaints:** Listen to passenger concerns and complaints, resolving issues effectively to enhance customer satisfaction.- **Provide Information:** Offer details about flight schedules, fares, and travel policies, ensuring that passengers are well-informed.- **Maintain Records:** Keep accurate records of passenger interactions, transactions, and feedback using company systems.**Required Skills and Expectations:**- **Communication Skills:** You should have excellent spoken and written communication skills to interact effectively with passengers and coworkers.- **Problem-Solving Abilities:** The ability to think on your feet and provide quick solutions to passenger issues is essential.- **Customer-Oriented Attitude:** A friendly and approachable demeanor is important for creating positive experiences for travelers.- **Organizational Skills:** You should be able to manage multiple tasks simultaneously while maintaining accuracy and attention to detail.- **Team Player:** Collaboration with team members and other departments is important to ensure smooth operations. A high school diploma is required, and previous experience in customer service is a plus, but not mandatory.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Satna
Cultural Awareness Listening Skills Product Knowledge Multitasking Problem-solving Resilience Sales Skills Teamwork
As an Airline Customer Service Representative based in Satna, you will play a critical role in ensuring a smooth and enjoyable travel experience for our customers. You will be the first point of contact for passengers and will assist them with their inquiries, concerns, and ticketing needs.Key Responsibilities:- **Assist Passengers**: Greet and help passengers with check-in procedures, answering questions about flights, and providing information about airline services.- **Manage Reservations**: Handle booking changes, cancellations, and rebookings efficiently to meet passenger needs while adhering to airline policies.- **Issue Tickets**: Process ticket sales and issue boarding passes, ensuring that all transactions are accurate and comply with regulations.- **Address Concerns**: Listen to passenger complaints or issues and work to resolve them effectively while maintaining a positive attitude.- **Coordinate with Staff**: Collaborate with other airport personnel to ensure smooth operations and communicate relevant information to team members.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with diverse passengers and provide clear assistance.- A customer-focused attitude is critical to ensure high levels of satisfaction and create a welcoming atmosphere.- Basic computer skills help with ticketing systems, managing reservations, and handling passenger information.- A willingness to learn and adapt in a fast-paced environment is important, especially as you gain experience in the airline industry.- Candidates should be reliable and punctual, demonstrating a commitment to the role and the services provided to travelers.
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CSR Growth Executive - Full Time

International Buddhist Foundation

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Indore
Communication Skills Negotiation Skills Lead Qualification
1. Role Purpose (Vision-Oriented) The CSR Growth Executive will be responsible for building IBFs CSR funding pipeline, establishing corporate partnerships, and driving sustainable growth towards the long-term vision of scaling IBF into a 100 Crore CSR institution.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Chinar Fortune City Bhopal
Customer Management Problem Solving Customer Relationship Customer Service English Language
Job Opening Blended Process (Chat + Voice)Location: BhopalEducation: 12th Pass & AboveAge Limit: 1830 YearsFreshers & Experienced Both EligibleSalary (In-hand):Fresher: 13,000 + 1,000 Performance AllowanceExperience: 14,000 + 1,000 Performance AllowanceRequirements:Good English (80% English Communication)Shifts:Males: 247 RotationalFemales: Day Shifts (7 AM4 PM / 8 AM5 PM / 9 AM6 PM / 10 AM7 PM)Rotational Week Off
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Travel Requirement Negotiation Skills Customer Relationship English Speaking Air Ticketing Holiday Packages Hotel Booking Escort Activities Travel Sales Tours Travel Outbound Calling Desktop Support Internal Communication
We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Jabalpur
Good Communication Hindi Faculty Customer Relationship Customer Service Voice Process
A Customer Service Representative is responsible for providing excellent customer service and support to clients. They are required to handle customer inquiries, complaints, and issues effectively to ensure customer satisfaction. The main responsibilities of a Customer Service Representative include:1. Handling incoming customer service inquiries via phone, email, or chat.2. Resolving customer complaints and issues in a timely and professional manner.3. Providing product information and assistance to customers.4. Processing customer orders and returns.
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Ground Staff Air Ticketing Air Freight Air Cargo Air Hostess Air Traffic Control Air Cabin Crew Airport Ticketing Airport Operation Airport Executive Airport Representative Airport Supervisor Administration Back Office Sales Marketing Analyst Data Entry Operator Customer Relationship Customer Support
Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations
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Good Communication Skills Soft Skills Computer Proficiency Risk Management Analytical Skills Customer Care Representative Problem Solving Customer Relationship
Job Overview:We are seeking dedicated banking professionals to join our team and support financial operations, customer service, and business development. The ideal candidate will be responsible for handling transactions, providing financial advice, and ensuring compliance with banking regulations.Key Responsibilities:Assist customers with account management, transactions, and inquiriesProcess deposits, withdrawals, loans, and other banking operationsPromote financial products and services to enhance customer experienceMaintain accurate records and ensure compliance with banking policiesCollaborate with teams to streamline processes and improve service delivery.Requirements:Strong communication and customer service skillsKnowledge of banking procedures and financial regulationsAbility to work efficiently in a fast-paced environmentExperience in banking or finance is preferredHow to Apply:Interested candidates can submit their resume to [recruiterppm@gmail.com]. Join us in shaping the future of financial services!
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  • 0 - 1 yrs
  • Jawahar Marg Indore
Basic Computer Skills Good Communication
Hiring for 10 Customer Support Representative Jobs in Indore for freshers with Good knowledge in Basic Computer Skills, Good Communication etc.
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  • 0 - 3 yrs
  • Vijay Nagar Indore
Chat Support Chat Process Executive Customer Relationship Customer Service English Language
Hi,We are hiring for Chat Process @ Conneqt Business Solution, IndoreEducation: Graduate/Under GraduateSkills Required:Basic knowledge of ComputerComfortable in rotational shift for male (General shift for females)Good communication skills (Proper sentence articulation, Grammar, Versant 4)Freshers & Exp. Both can applyOffered: Depends on the interviewWork profile: Need to handle chat with the customer. *Bring your resume along with aadhar card.**Mon To Sat**10am To 4pm**Note- Please mention my name on the top of the resume*Address : Conneqt Business Solutions6th Floor, Brilliant Sapphire Building, Scheme Number 78, Part II, Vijay NagarAdjacent to Brilliant Convention Center, Near Life Care HospitalIndore-452010https://goo.gl/maps/uxUpeDoVLEsTBvE6A*Save My Number To Get Job Updates*Thanks in AdvanceTeam HRConneqt Business Solution, IndoreMeet HR Karan - 8889999699EMP ID : 405334
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✔ Tech Background With at Least 6 Months Of Experience in Technical Role. ✔ Graduates & Undergraduates Both Can Apply. ✔ Excellent Communication Skills – Must! ✔ Passion For Customer Support & Problem-solving. Technical Customer Support
We're Hiring Technical Customer Support Gurgaon Are you tech-savvy with a knack for problem-solving? This is your chance to work in an international process with a top-tier salary and great perks! Location: Gurgaon (Work From Office) Salary: 6.5 LPA - 7 LPA Open Positions: 40 Date of Joining: 18th March 2025What Youll Be Doing: Provide end-to-end customer assistance & issue resolution. Document and track customer interactions effectively. Troubleshoot and resolve technical queries efficiently.What Were Looking For: Tech background with at least 6 months of experience in a technical role. Graduates & Undergraduates both can apply. Excellent communication skills a must! Passion for customer support & problem-solving.Work & Benefits: 5-day work week (Rotational week offs). Rotational shifts flexibility matters! Both-side cab facility for a hassle-free commute. International exposure in a global support environment. Interview Process: HR Round Ops Round Client Round (Virtual & Face-to-Face options available)
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International BPO Voice Process International BPO Executive International Process Outbound Calling Customer Support English Language
Hiring for Customer Support Representative!!Locations: Noida Gurgaon Mumbai Pune Bhopal *must have Excellent Communication Skills*must have Experience in International Bpointerested Can Share Cv Atbhawna@vizhve.com
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Outbound Calling Customer Relationship Internal Communication Customer Support Voice Process Customer Service Inbound Voice Process Good Communication Customer Calling Inbound Outbound Sales English Language Inbound Process
Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO sector. We are on the lookout for dedicated individuals to fill the role of Call Center Executives. Enjoy the flexibility of remote work as we welcome exceptional talent from all over India.Job Responsibilities:1. Drive telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide outstanding customer support through phone calls, emails, and live chat.4. Consistently exceed performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every achievement contributes to your personal and professional development.Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Bhopal
Customer Relationship Customer Service Voice Process
Collect the EMI of mPokket via calls and convince the customer for repayment with company norms
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Opening For Customer Service Representative

E-Solutions IT Services Pvt Ltd

Call Center Domestic BPO BPO Voice
About the JobPosition: Customer Service RepresentativeCompany: E-Solutions IT Services Pvt LtdLocation: Mumbai, IndiaExperience: 2 to 3 yearsJob Summary:We are seeking a dedicated and customer-oriented professional to join our team as a Customer Service Executive. The successful candidate will play a crucial role in managing client interactions, resolving concerns, and maintaining high standards of customer satisfaction.Key Responsibilities: Act as the main point of contact for customers, addressing inquiries and resolving issues efficiently. Collaborate with internal teams, including operations and sales, to ensure smooth service delivery. Keep accurate records of customer interactions and transactions in the CRM system. Manage shipment-related queries, provide updates, and address complaints promptly.Please visit below google form and apply directly or submit resume :https://sites.google.com/view/esolutionsit/home
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Voice Process Customer Relationship Customer Service Customer Support Inbound Outbound Sales English Language Good Communication Customer Calling
Job DescriptionCompany: Altruist Technology Pvt. Ltd.Location: IndoreProcess: Airtel BroadbandNo. of Openings: 100Qualification: Undergraduate/Graduates (15 years of education)Experience: Freshers/ExperiencedLanguages: English + HindiSalary: 11,300/- Take home (Stipend + Incentive)Post-Certification Bonus: 250 (One-time, after Certification clearance)Incentives:Retention Bonus (Monthly)90 to 180 Days: 500180 to 270 Days: 750270 to 365 Days: 1,000365 Days & Above: 1,200Performance Incentives (Monthly): 2,000Shift Timings:Boys: Rotational ShiftsGirls: 6 AM to 8 PM (Any 9-hour shift)Week Off: 1 Rotational Week OffInterview Rounds (Total 5-6 hours schedule):HR InterviewOperations RoundAssessment Test (1 Hour)Client RoundRoles and Responsibilities:Building and maintaining relationships: Establish and nurture profitable relationships with key customers.Team Relationship Management: Oversee customer relationships managed by your team.Customer Query Resolution: Resolve customer queries swiftly and efficiently.Understanding Individual Needs: Comprehend and address the specific needs of individual customers.Leadership Skills: Lead and collaborate with the team to ensure customer satisfaction.Positive Attitude: Maintain a customer-focused and positive attitude.Skills Required:Communication Skills: Excellent verbal communication skills in both English and Hindi.Self-motivated: Proactive and goal-oriented mindset.Join Altruist Technology Pvt. Ltd. for a rewarding career with growth opportunities and incentives! Apply now for an exciting journey with Airtel Broadband.
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Communication Human Resource Intern Customer Relationship Voice Process Customer Service Outbound Calling Inbound Voice Process Customer Calling Good Communication English Language Customer Support Outbound Sales Inbound Process
Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old
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Customer Relationship Customer Service Outbound Calling English Language Inbound Voice Process Good Communication Customer Calling Customer Support Desktop Support Voice Process
We are looking for 1 Customer Care Representative Post in Jhansi,Jhansi Road, Gwalior,Jhansi RlySettlement Jhansi, with deep knowledge in Customer Relationship,Customer Service,Outbound Calling,English Language,Inbound Voice Process,Good Communication,Customer Calling,Customer Support and Required Educational Qualification is : B.A, Other Bachelor Degree, Post Graduate Diploma, M.A, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma
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  • 0 - 6 yrs
  • 40.0 Lac/Yr
  • Bhopal
Smart Phone Customer Service Representative Work From Home
Work-from-Home Opportunity! Join Our Team Today! Are you looking for a flexible job that allows you to work from the comfort of your own home? Look no further! We are currently seeking motivated individuals aged 21 and above to join our dynamic team.**Position:** Remote Customer Service Representative**Requirements:**- Minimum age of 21- Access to a smartphone- Basic knowledge of smartphone usage- Part-time and full-time positions available**Responsibilities:**- Assist customers with inquiries and provide exceptional service- Handle incoming calls and emails professionally- Resolve customer issues promptly and effectively- Utilize smartphone applications to streamline communication**Benefits:**- Work from the convenience of your home- Flexible working hours to accommodate your schedule- Competitive compensation with the opportunity for bonuses- Ongoing training and professional development**How to Apply:**If you're ready to embark on an exciting work-from-home journey, please send your resume and a brief cover letter outlining your smartphone knowledge and Be sure to include Remote CSR Application in the subject line.Join us in creating a positive and supportive virtual work environment! We look forward to welcoming you to our team. #WorkFromHome #RemoteOpportunity #NowHiring
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Customer Care Executive

Conneqt Business Solutions

  • 0 - 2 yrs
  • Indore
Customer Care Representative Customer Response Executive
We are looking for a Customer Support Specialist to assist our customers with problems while using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding regarding product ordering and related services. To be successful in this role, you should be an excellent communicator whos able to earn our clients trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support to our precious client.Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Monitor customer complaints and reach out to provide assistanceRequirements Fresher and experience both can apply. Familiarity with our industry is a plus point. Excellent communication and problem-solving skills Patience when handling tough cases 12th Pass outs or Relevant Diploma.
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Customer Relationship Desktop Support Customer Service Voice Process Inbound Good Communication Customer Calling Outbound Calling
Votiko Solutions Private Limited - Igniting Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Professional Odyssey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Embark on a transformative experience with Votiko Solutions, a pioneer in the BPO industry celebrated as the best call center. Beyond delivering exceptional customer engagement, we are dedicated to nurturing individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: C
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Customer Relationship Outbound Calling Customer Service Voice Process Inbound Customer Calling Inbound Voice Process Internal Communication Good Communication Inbound Process Desktop Support
Votiko Solutions Private Limited - Transforming Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Professional Journey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Embark on a transformative experience with Votiko Solutions, a pioneer in the BPO industry celebrated as the best call center. Beyond delivering exceptional customer engagement, we are dedicated to nurturing individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact U
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Customer Support Customer Care Representative Customer Relationship B2b Marketing
Position: Call Center ExecutivesEmpower Your Ascent! Work From Home - Seizing Opportunities Across IndiaAbout Us: Welcome to Votiko Solutions, a beacon of excellence in the BPO industry and celebrated as the best call center. Beyond delivering exceptional customer engagement, we are committed to fostering individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success is our shared narrative.Job Overview: As a Call Center Executive, you are the catalyst for delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.comEmbark on a rewarding journey with Votiko Solutions, where your success is our
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Ground Staff Air Ticketing Air Cargo Air Freight Air Traffic Control Air Hostess Air Pollution Control Air Ticketing Reservation Cabin Attendant Flight Attendant Flight Engineer Flight Reservation Flight Supervisor Flight Steward Airline Operations Airlines Executive Airline Customer Service Airlines Transition Captain Airline Ramp Executive Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Supervisor Freshers Basic Computer Skills
Hiring for 76 Job Opportunities in Airport Executive For Freshers Jobs in Hyderabad, Chennai, Visakhapatnam, Kochi/Cochin, Mumbai, Pune, Bhopal, Indore, Jammu, Hubli, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Ed, BAMS, Bachelor of Hotel Management with Good knowledge in Ground Staff, Air Ticketing, Air Cargo, Air Freight, Air Traffic Control, Air Hostess, Air Pollution Control, Air Ticketing Reservation, Cabin Attendant, Flight Attendant, Flight Engineer, Flight Reservation, Flight Supervisor, Flight Steward, Airline Operations, Airlines Executive, Airline Customer Service, Airlines Transition Captain, Airline Ramp Executive, Airport Ticketing, Airport Cargo, Airport Staff, Airport Ramp, Airport Representative, Airport Supervisor, freshers, 12th Pass, Basic Computer Skills, Security Person etc.
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Air Ticketing Executive Airport Staff Airport Representative Ground Staff Front Desk Executive Passport Checking Staff Customer Relation Associate Airport Executive Cabin Crew Air Traffic Controller Airport Operation Customer Support
We are looking for 39 Urgent Hiring for Air Ticketing Executive at Airports Posts in Belagavi, Mangalore, Kannur, Indore, Pune, Nagpur, Imphal, Dimapur, Rourkela, Jaipur, with deep knowledge in Air Ticketing Executive, Airport Staff, Airport Representative, Ground Staff, Front Desk Executive, Passport Checking Staff, Customer Relation Associate, Airport Executive, Cabin Crew, Air Traffic Controller, Airport Operation, Customer Support and Required Educational Qualification is : Higher Secondary, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Indore
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for an Airline Customer Service Representative in Indore, India, who will assist travelers with their inquiries and ensure a smooth travel experience. The ideal candidate should have strong communication skills and a passion for customer service, with 0 to 2 years of experience.In this role, you will be responsible for the following: 1. **Handling Customer Inquiries**: You will answer questions about flight schedules, ticket prices, and travel policies either over the phone or in person, providing accurate and helpful information to customers.2. **Booking and Modifying Flights**: You will assist customers in booking new flights or changing existing arrangements, ensuring all necessary details are gathered and processed correctly.3. **Resolving Issues**: When problems arise, such as flight delays or cancellations, you will assist customers in finding solutions, including rebooking flights or providing compensation options.4. **Providing Support at the Airport**: You may also need to guide customers through check-in procedures and help with baggage inquiries, ensuring a pleasant airport experience.To succeed in this role, you should have a high school diploma and strong interpersonal skills, as you will interact with diverse customers. Additionally, being able to work in a fast-paced environment and handle stressful situations calmly is crucial. Basic computer skills are also needed for managing bookings and records efficiently. A positive attitude and willingness to go the extra mile for customers will help you thrive in this position.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gwalior
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking an enthusiastic Airline Customer Service Representative to join our team in Gwalior, India. This role is ideal for individuals with a passion for helping others and an interest in the airline industry.Key Responsibilities:- **Customer Support:** Assist passengers with inquiries, bookings, and any travel-related issues, ensuring a smooth and pleasant experience.- **Flight Information:** Provide up-to-date information about flights, including schedules, delays, and cancellations, to keep customers informed.- **Problem Resolution:** Address and resolve customer complaints effectively and efficiently, ensuring that customers feel heard and valued.- **Booking Assistance:** Help customers with making and modifying travel reservations, including ticketing and seat selection.- **Information Handling:** Manage customer interactions via phone, email, or face-to-face, maintaining professionalism and courtesy at all times.Required Skills and Expectations:Ideal candidates should possess excellent communication skills, both written and verbal, to interact clearly with customers. A polite and friendly demeanor is essential, as this role involves working directly with a diverse range of people. Basic computer skills are necessary for handling bookings and customer information efficiently. Candidates should also be detail-oriented, able to manage multiple tasks while maintaining high service standards. Being a team player and adaptable to a fast-paced environment is crucial, especially when handling peak travel times or high-stress situations. A willingness to learn and grow within the airline industry is highly valued.
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Hindi Typing Computer Operator Customer Care Customer Care Representative Hindi Typist Online Data Entry Typing Offline Data Entry Data Typing English Typist Data Entry Data Typist
Job Openings for 804 Data Typist Jobs for Freshers in Delhi, Chandigarh, Amritsar, Lucknow, Kanpur, Patna, Indore, Bhopal, Gwalior, Gurgaon, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Data Entry, Hindi Typing, Computer Operator, Customer Care, Customer Care Representative etc.
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Apply to 44 Customer Service Representative Job Vacancies in Madhya Pradesh

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