Customer Service Representative Graduate Experience Jobs in Mumbai

We are looking for an Outreach Associate to join our team in Mumbai. This role involves building relationships and connecting with potential partners to promote our services.**Key Responsibilities:**- **Identify Target Audiences**: Research and define key audiences that align with our goals to ensure effective outreach.- **Develop Outreach Strategies**: Create and implement strategies to reach out to potential partners, influencers, and communities that will enhance our brand visibility.- **Build Relationships**: Foster connections with various stakeholders through networking, events, and communication to create valuable partnerships.- **Conduct Follow-Ups**: Regularly check in with contacts and leads to maintain relationships and explore potential collaboration opportunities.- **Analyze Outreach Efforts**: Track and assess the effectiveness of outreach initiatives, providing reports on successes and areas for improvement.- **Collaborate with Teams**: Work closely with marketing and communications teams to ensure outreach efforts align with overall brand messaging and objectives.**Required Skills and Expectations:**Candidates should have 1 to 2 years of experience in outreach, marketing, or a related field. Strong communication skills, both written and verbal, are essential for effectively conveying our message. The ideal candidate should be organized, proactive, and capable of managing multiple tasks at once. A good understanding of social media platforms and networking principles will be beneficial. Applicants should be comfortable working in an office environment and collaborating with a diverse team.

We're looking for a motivated & accountable Representative who actively seeks out and engages prospective customers. The ideal candidate will possess a deep understanding of the sales process, relationship building, and providing solutions on the query. They will be responsible for achieving solutions provided within specific time limit and developing a comprehensive understanding of our products and services. The role requires both independent initiative and teamwork to drive success.We are seeking candidates who are willing to commit for excellence with us minimum 2 yrs.Wellness Vibe is a company that believes in the therapeutic powers of music and sound. We promote the philosophy of being in Synergy and Flow with the Universe and offer a powerful technology called 'power brain' for prosperity and well-being. Our therapies combine modern technology with ancient healing methods to help people lead prosperous and enriched lives.

ZEE5 is Hiring Join a Global OTT Brand!Customer Support Executive Blended Profile (Email, Chat & Calls) Location: Malad West, Mumbai Openings: 10 Male Candidates Only Why Join ZEE5?Step into the world of entertainment with ZEE5, a leading global OTT platform. This is your chance to be part of a high-energy support team that connects with users across channelsemail, chat, and calls. Who We're Looking For Freshers & Experienced professionals welcome BPO/Customer Service background preferred Must have Versant Level 5 certification Strong English communication reading, writing, and speaking Male candidates only Ready to join immediately Shift & Schedule Night Shifts Only5:00 PM 2:00 AM12:00 PM 9:00 PM 1 Rotational Week Off No transport provided What Youll GetCompetitive salary: Up to 25,000/monthExposure to a global brandFast-track onboarding for immediate joiners How to ApplySpots are limitedsubmit your profile ASAP to secure your interview slot. This is a high-demand role with quick closures!

Want good communication in English

We are looking for Customer Support Executive. Must have experience in MS Office and MIS.Fluency in English will be more preferable.

Job Title: Customer Service RepresentativeLocation: MALAD/THANEJob Type: Full-Time / UK and Australia ProcessQualification :- Graduation Experience:- 1 YearKey Responsibilities:Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

About the Role: Achieving month's Sales Targets of enrolling students for BFSI courses. Mobilisation of youth and graduates to ensure minimum expected enrolments in the programs Conduct community mapping and profiling exercise to identify key stakeholders and NGOs to partner with us. Organise events/Sessions/workshop for communities with parents, underprivileged graduates, NGOs and other stakeholders to build awareness in the community. Conduct follow-ups on call with children, parents, NGOs and other stakeholders. Maintain the data of mobilization, planning, stakeholder forms, MOUs, Minutes of meetings, Individual meet forms, Photographs of Events, Community Events reports, NGO Profile forms

Hiring for FEMALE Customer Service Support Jobs in Mumbai with minimum 2 Years Experience, Required Educational Qualification is: Vocational Course, Advanced/Higher Diploma, Professional Degree, B.A, B.Com, B.Sc with Good knowledge in Customer Service Representative etc. Fluent English communication required.

Roles & Responsibilities:- Answering incoming Emails, Chats & Calls from customer and addressing their queries or concern- Providing product information, troubleshooting assistance and guidance on services- Resolving customer issues promptly and escalating complex problems to the appropriate departmentExpected Criteria:- Candidate should carry min 6 months of experience into Emails & Chats Customer Service.Qualifications:- Min HSC or Graduate- Should be an immediate joiner- should be between the age of 19 to 35

Company Profile-Tech clinic connect Pvt ltd is a leading healthcare technology company dedicated to transforming the industry through innovative solutions. Our cutting-edge products and services aim to enhance patient care, streamline operations, and improve overall healthcare outcomes. We are seeking a dynamic and experienced sales executive to join our team and play a pivotal role in driving the success of our healthcare solutions. We are the largest chain of clinics in Maharashtra. We have 800 employees working with us.What you'll do-Responsibilities- Contacting potential and existing customers on the phone, by email, and in person.- Handling customer questions, inquiries, and complaints.- Preparing and sending quotes and proposals.- Managing the sales process through specific software programs.- Maintaining a CRM database.- Meeting daily, weekly, and monthly sales targets.- Participating in sales team meetings.Requirements:* Excellent customer service and sales skills.* Strong verbal and written communicator.* Excellent phone and presentation skills.* Proficiency in Microsoft Office, CRM, and sales software programs.* Good negotiation and problem-solving skills.Experience - 1-5 yrsWorking hours : 10am to 7pm ( 6 days working) Sat & Sun mandatory workingHoliday : Rotational off.Female Candidate onlyLanguages : Marathi , Hindi , Gujarati (Gujarati preferred)Job Types: Full-time, Permanent.Benefits- PFPay: 15,000.00 - 30,000.00 per monthWork Location: Navi Mumbai (nearby station)If you are interested please share your updated cv on anuja.ughadetechclinic.co.in

Experience: 1 Year of Experience in outbound Sales, Direct Sales, customer sales advisory / HSC with 1 Year 5 months of Experience in Sales.Process : SBI Life Insurance Insurance Sales experience preferred.Qualification: Graduate (Mandatory)Required SkillsGood Communication SkillsGood enough to convince customersCandidate should be able to do sales or achieve targetsLocation: AndheriInterested Candidates please share resume on WhatsApp 8779504101 or share on email shijipeter15@gmail.com

Roles and ResponsibilitiesExcellent English and Hindi Communication Skills for handling customer queries of beauty cosmetic products.Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer / client accounts through open and interactive communication Responsible to do end to end coordination with high end clients Provide Skills requiredFollows up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise.Responsible to do end to end coordination with high end clientsPC experience in a Microsoft Windows environment, proficient with internet e-mail, Microsoft Word, Excel, Outlook and other software.Provides information regarding availability of in stock and out of stock items.The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting customers with catalog information, always maintaining and exhibiting Mouser values to each and every customer.

Job Title: Customer Service AgentJob Summary: We are seeking a proactive and dynamic Customer Service Agent to join our team. The ideal candidate will be responsible for handling various customer service duties, including making outbound calls to new customers to schedule appointments for sales representatives, following up on outstanding payments, processing orders, and providing administrative support to the manager. The Customer Service Agent plays a crucial role in ensuring exceptional customer service and contributing to the overall success of the company.Responsibilities:1. Appointment Scheduling: Initiate outbound calls to new customers to schedule appointments for sales representatives. Coordinate with the sales team to ensure timely and accurate scheduling of appointments. Maintain a detailed record of appointments and update the calendar accordingly.2. Payment Follow-Up: Contact customers to follow up on outstanding payments and resolve any payment-related issues. Provide assistance and guidance to customers regarding payment methods and billing inquiries. Collaborate with the finance department to ensure timely payment processing and resolution of payment discrepancies.3. Order Management: Receive and process orders from customers via phone, email, or online platforms. Ensure accuracy of orders and address any customer concerns or modifications. Coordinate with the warehouse or relevant departments to facilitate order fulfillment and delivery.4. Customer Support: Serve as the primary point of contact for customer inquiries, complaints, and requests. Provide exceptional customer service by addressing customer concerns promptly and professionally. Resolve customer issues or escalate them to the appropriate department for further assistance.5. Administrative Support: Assist the manager with various administrative tasks, including data entry, filing, and document preparation. Maintain organized records and documentation rela

We are seeking a motivated and enthusiastic Abandoned Cart Specialist who will be responsible for proactively reaching out to the customers who have abandoned their online shopping carts, with the goal of encouraging them to complete their purchase. This role involves using excellent communication and persuasive skills to engage customers, address their concerns and the ability to empathize while effectively promoting the benefits of the products.RESPONSIBILITIES:1. Customer Engagement: Conduct 80-100 outbound calls daily for purchase completion.2. Issue Resolution: Expertly handle inquiries on abandoned cart items.3. Product Knowledge: Cultivate in-depth product knowledge for effective communication.4. Campaign Oversight: Execute meticulous eligibility checks.5. Documentation Process: Maintain daily reports and providing insights for optimization.6. Collaborative Endeavours: Work with marketing for campaigns and coordinate with other departments to improve conversions.REQUIREMENTS:1. Proven experience in customer service or sales.2. Excellent communication and problem-solving skills.3. Familiarity with e-commerce & CRM platforms.4. Ability to collaborate with cross-functional teams.JOB DETAILS:Employment Type: Full-Time, PermanentWork Timings: 10 AM to 7 PM, 6 days a week (Monday to Saturday)Work Mode: Remote/Hybrid in MumbaiCompensation: 18,000.00 - 22,000.00 per monthPERKS:Competitive salary with career advancement opportunities.Performance-based incentives.Comprehensive training and continuous support.Job Types: Full-time, PermanentBenefits:Paid sick timePaid time offWork from homeSchedule:Day shiftFixed shiftSupplemental pay types:Performance bonusYearly bonusExperience:Outbound voice: 1 year (Preferred)Customer support: 1 year (Preferred)Language:English (Preferred)Hindi (Preferred)Work Location: Remote

Good Communication skills.Capturing data on CRM.Managing inbound calls of the customers.Solving queries related to product enquiry ,details or complaints.Managing complaints via calls.

Position Customer Service RepresentativeAs the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values. Duties & Responsibilities Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions - Replenishing retail shelves as per store requirement - Managing store visual merchandising and managing customer billing and gift-wrapping - Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations - Maintaining a safe and healthy work environment - Following the cleaning and hygiene guidelines set by the store Candidate Qualifications & Skill Requirements Candidate should ideally have 2- 3 years of experience in the similar profile - Graduate in any stream. Hotel Management qualification/ course will be an added advantage. - Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality - Good written and verbal communication skills - Ability to work well under pressure - Flexible and works well with a team - Ability to multitask Reporting Manager: Store Manager

Candidates must come in well groomed & formal dress during interview. Candidates wearing jeans are not groomed properly are strictly restricted.Inhand salary package: 14k-15k monthly + added incentives.CTC: 2.1 LPA (Yearly)Consider candidates who have travel time between 1 to 1.5 hrs max.Minimum graduation is mandatory.Please stop accepting candidates profiles who are currently pursuing. They won't be a right fit.Candidate don't have their original graduation hard copy certificates, please don't consider.Please ignore candidates passing graduation in 2023. It is assumed they don't have graduation final degree certificate.Candidate must be comfortable for sales calling role. Don't consider such candidates who are looking for desk job/operation job.Consider such candidates who are confident, have excellent comm skills, committed towards job. HDFC Interview panel team are checking candidates flexibility, toughness through different questions.Candidates must be flexible to come in walk-in interview

About the Role: Develop and implement comprehensive strategies to reach target audiences for CSR-funded courses. Collaborate with community organizations, NGOs, and government agencies to identify and connect with potential participants. Manage a team of Mobilisers or volunteers responsible for outreach and enrollment activities. Conduct Seminars and workshops to raise awareness about the courses. Develop and maintain strong relationships with key stakeholders in the community. Track and analyze program data to measure the effectiveness of mobilization efforts. Prepare reports on program performance and make recommendations for improvement. Ensure compliance with all CSR program guidelines and regulations