Customer Service Executives (Only Females)

  • icon job experience 1 - 3 Years
  • icon job opening 1 Openings
  • icon salary 0.8-1.8 Lac/Yr
  • icon job location Andheri Mumbai
  • icon job posting Posted 26 days ago

Job Description

Job Title: Customer Service Agent

Job Summary: We are seeking a proactive and dynamic Customer Service Agent to join our team. The ideal candidate will be responsible for handling various customer service duties, including making outbound calls to new customers to schedule appointments for sales representatives, following up on outstanding payments, processing orders, and providing administrative support to the manager. The Customer Service Agent plays a crucial role in ensuring exceptional customer service and contributing to the overall success of the company.

Responsibilities:

1. Appointment Scheduling:

Initiate outbound calls to new customers to schedule appointments for sales representatives.

Coordinate with the sales team to ensure timely and accurate scheduling of appointments.

Maintain a detailed record of appointments and update the calendar accordingly.

2. Payment Follow-Up:

Contact customers to follow up on outstanding payments and resolve any payment-related issues.

Provide assistance and guidance to customers regarding payment methods and billing inquiries.

Collaborate with the finance department to ensure timely payment processing and resolution of payment discrepancies.

3. Order Management:

Receive and process orders from customers via phone, email, or online platforms.

Ensure accuracy of orders and address any customer concerns or modifications.

Coordinate with the warehouse or relevant departments to facilitate order fulfillment and delivery.

4. Customer Support:

Serve as the primary point of contact for customer inquiries, complaints, and requests.

Provide exceptional customer service by addressing customer concerns promptly and professionally.

Resolve customer issues or escalate them to the appropriate department for further assistance.

5. Administrative Support:

Assist the manager with various administrative tasks, including data entry, filing, and document preparation.

Maintain organized records and documentation rela

Experience : 1 - 3 Years

No. of Openings : 1

Education : Higher Secondary, B.Com

Role : Customer Service Executives

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Customer Care Executive

Bizaccenknnect Pvt. Ltd

  • Experience 1 - 2 yrs
  • Salary 4.5 Lac/Yr
  • Location Mumbai
English Language

customer support representative

Ikon Placement Agency

  • Experience 0 - 2 yrs
  • Salary 2.3 Lac/Yr
  • Location Mumbai
Voice Process ExecutiveCustomer Relationship

Looking for Customer Service Representative

JOB24by7 Recruitment Consultancy Services

Call CoordinatorInbound ProcessInbound Voice ProcessInboundOutbound CallingCustomer Associate

Looking for Customer Service Representative Freshers

JOB24by7 Recruitment Consultancy Services

Call CoordinatorCustomer Relationship ExecutiveInbound Voice ProcessInbound ProcessInboundoutbound callingOutbound SalesOutbound Voice Process

Customer Service / Customer Support / Customer Coordination

Prism Manpower Services

Customer Care ExecutiveCustomer Support ExecutiveTelecallerTelesalesTelemarketerTelemarketing ExecutiveTelemarketingCustomer Care AssociateLead Generation ExecutiveBusiness Development ExecutiveCustomer ServiceSales CoordinatorSales Suppowalk in

Customer Service Associate

Hindustan Recruitment

Customer CareCustomer Service RepresentativeBPO Customer Support ExecutiveInternational BPOinternational bpo voice processCustomer Care ExecutiveOutbound Voice Process

Customer Service Executives (0-2 years)

Nationmind Infoservices Pvt Ltd

  • Experience 0 - 2 yrs
  • Salary 2.5 Lac/Yr
  • Location Andheri East
Customer Service RepresentativeCustomer Service Executive

Urgent Opening for Customer Support Representative

Orci Care Inc

  • Experience 0 - 1 yrs
  • Salary 3.5 Lac/Yr
  • Location Mumbai
Customer Service Representativework from home

Customer Service Executives (Fresher)

Vision Mechatronics Pvt Ltd

Communication AdvisorClient CoordinatorTechnical Abstractor

Customer Care Representative

E Talent Counsaltancy

Desktop SupportCustomer Care Representative

Customer Service Associate fresher

Aerial Telecom Solution Pvt Ltd

  • Experience 0 - 3 yrs
  • Salary 5.0 Lac/Yr
  • Location Vikhroli Mumbai
Customer CareInternational Voice ProcessUK ShiftUS Shift

Urgent opening For Customer Service Associate

Datamatics Business Solution

  • Experience 0 - 1 yrs
  • Salary 1.8 Lac/Yr
  • Location Mumbai
Customer CareInbound Customer ServiceTelecalling ExecutiveCustomer Service Associate

Looking for Customer Support Representative

Hustlezy

Desktop SupportMicrosoft ExcelCustomer Support Representative

Urgent Requirement For Customer Service Voice Process

career with us

Sales ExecutiveMicrosoft ExcelTelecallerCommunication AdvisorMicrosoft Office

Customer Service Representative

GCS Consulting Services

Customer CareBPO Customer Support ExecutiveInternational Voice Processdomestic voice process

Customer Service Executives jobs near by Locations

Related Job Openings

top