Customer Service

Burgundy Hospitality Pvt Ltd

position – customer service representative

as the customer service executive, you will be responsible for managing and maintaining customer satisfaction. an outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. along with the team, you will be responsible for ensuring that the customer experience delivers the brand values.

duties & responsibilities

•educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions

- replenishing retail shelves as per store requirement

- managing store visual merchandising and managing customer billing and gift-wrapping

- maintaining the daily/weekly/monthly inventory records and supporting the store manager in stock reconciliations

- maintaining a safe and healthy work environment

- following the cleaning and hygiene guidelines set by the store

candidate qualifications & skill requirements

•candidate should ideally have 2- 3 years of experience in the similar profile

- graduate in any stream. hotel management qualification/ course will be an added advantage.

- experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality

- good written and verbal communication skills

- ability to work well under pressure

- flexible and works well with a team

- ability to multitask

reporting manager: store manager

• Experience

  1 - 4 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office