Customer Service Representative 10th Pass Fresher Jobs in Gurgaon

Handle inbound and outbound calls in a professional and courteous manner.Respond promptly to customer inquiries and provide accurate product or service information.Record details of customer interactions, feedback, and complaints in the CRM system.Resolve customer issues by clarifying problems, researching answers, and following up to ensure resolution.Transfer calls or escalate complex issues to the appropriate department when necessary.Maintain knowledge of company products, services, and promotions to provide informed assistance.Meet or exceed daily/weekly performance targets (call handling time, customer satisfaction, etc.).Follow call center scripts, policies, and procedures while maintaining a friendly tone.Work as part of a team to ensure efficient operations and customer satisfaction.

Job Title: Customer Support Executive Voice Process (Non-Technical)Location: Jaipur, GurgaonWork Mode: Work From OfficeInterview Mode: VirtualJob Overview:We are hiring for a Voice Process (Non-Technical) role based in Jaipur. The ideal candidate should have **excellent English communication skills (V5 level) and be open to working in rotational 24x7 shifts. This opportunity is open to both freshers and experienced individuals.Key Responsibilities:Handle customer interactions over voice calls with clarity and professionalismResolve queries, provide support, and ensure customer satisfactionFollow standard operating procedures and accurately document interactionsWork collaboratively with team members to achieve performance goalsEligibility Criteria:Education:Undergraduate (UG) or Graduate in any streamExperience:Freshers are welcomeExperience in a voice process or customer service role is a plusCommunication:*Must have excellent communication skills in English (V5 proficiency)Shifts: Comfortable with rotational shifts (24x7), including night shiftsLocation: Must be able to work from office in JaipurSalary Structure: 2L-4L CTC p.a.

As a Customer Service Representative, your primary responsibility is to provide exceptional customer support and assistance. This includes answering customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will be tasked with handling customer interactions through various channels such as phone, email, and chat.Key responsibilities:1. Responding to customer inquiries and resolving issues in a timely and professional manner2. Providing product information and troubleshooting assistance to customers3. Processing orders, returns, and exchanges

Exciting Opportunity Looking for a Fresher or candidate with 6 months of Experience for a one of the Top most BPO in Gurgoan.Non Voice projectExciting Salary and IncentivesRotational Shift and 2 Week offON SPOT OFFERGreat Opportunity to start you carrerContact 9930990255

*Exciting opportunity for Customer Support*Location: GurgaonProcess: Tata Motors(Customer Service)Work Schedule: 6 days working Rotational weekoff_Day shift for Females 24*7 rotational shift for male Candidates_ Qualification: *Graduation mandatory*Experience: *Minimum 1 Year experience in BPO*Salary: *26000 *Skill Set: *V5*Language: *Good English* Intrested candidates can share their Updated Resume: HR.STAFFENCE@GMAIL.COMRegards,Staffence HR Team

Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic

We are hiring for many different companiesContact person - Sristi Rawat

**Customer Support Associate International & Domestic Process** As a Customer Support Associate, you play a crucial role in delivering exceptional service to customers across both international and domestic markets. This position requires a strong commitment to resolving customer queries, providing solutions, and ensuring a positive experience in every interaction. Your responsibilities include handling inbound and outbound calls, emails, and chats, addressing customer concerns, and assisting with product or service-related inquiries. Effective communication skills, both verbal and written, are essential to clearly understand customer needs and provide accurate information. In this role, you must exhibit excellent problem-solving skills, empathy, and the ability to remain calm under pressure. Adhering to company policies and maintaining professionalism at all times is crucial. Additionally, you will be expected to meet performance metrics such as customer satisfaction scores, resolution time, and quality standards. Working in both international and domestic processes offers exposure to diverse customer bases, requiring adaptability to different time zones, accents, and cultural nuances. This role provides an opportunity to enhance your interpersonal skills, build customer relationships, and contribute to the companys success. If you are passionate about customer service and thrive in a fast-paced environment, this role is an excellent fit for you!

Job descriptionAs a Customer Support Representative, you will be the front line of communication between our company and our valued customers. Your primary responsibility will be to provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience.Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media promptly and professionally. Listen to customers' concerns, questions, and feedback, and provide accurate and helpful responses. Ensure a high level of customer satisfaction through excellent service. Investigate and resolve customer issues, such as product or service complaints, billing inquiries, or technical problems. Follow company policies and procedures to address customer concerns efficiently. Escalate complex issues to the appropriate department for further resolution. Stay up-to-date with product knowledge to provide accurate information and assistance to customers. Gather customer feedback and suggestions and communicate them to the relevant departments. Collaborate with the team to identify trends in customer inquiries and work on improving processes to enhance customer satisfaction.Pre-requisites: Communication Skills Empathy & Patience Problem-Solving Skills Attention to Details Teamwork & ProfessionalismAsk: 24X7 Rotational Shifts 5 Days a week English and Hindi Language Telugu proficiency B-2 Preferred industry - Gaming and E-Commerce CTC: 20-25k/Month

Freshers/experiencegraduate/12thpasshindi/english speakergood comms/average/hindi speakerscomfortable in gurugramno cabs facilityno work from homesalary between 14500 to 22,500 per month.

Job Description: Customer Care ServicePosition: Customer Care Service RepresentativeAbout the Company:VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and customer-focused individuals to join our team as Customer Care Service Representatives.Roles & Responsibilities:1. Handle Customer Inquiries: Respond promptly to customer inquiries and provide accurate information about products.2. Resolve Issues: Address and resolve customer complaints and concerns in a professional and empathetic manner.3. Order Processing: Assist customers with placing orders, processing payments, and updating order status. 4. Product Knowledge: Develop a comprehensive understanding of VLEBazaar's product catalog.5. Communication: Communicate effectively with customers.Requirements:- Excellent communication skills, both verbal and written.- Familiarity with e-commerce platforms and customer relationship management.- Graduation in any discipline (prior customer service experience is a plus but not mandatory).- Basic computer and internet skills.- Willingness to work at the company's office location in Gurugram, Haryana.Salary Range: INR 12,000 to INR 15,000 per month (based on experience and performance)Office Location:Block X, 52, DLF Cyber City, Gurugram, Haryana, 122002

Skills Required:Decent Communication skills required in EnglishThe candidate should have customer handling skillsQualification:Graduate/Undergraduate both can applyMale and female both can applyCandidate should be comfortable working in night shiftsFreshers can also applyOther Information:6 Days working (with 1 rotational Week off)Work From Office - Gurgaon9 hours of shift through the day (24*7)Days shifts for female candidates (9 hours in between 9:00 AM to 9:00 PM)Salary

Roles and Responsibilities -Customer Complaints- Handling customer complaints, providing appropriate solutions and alternatives within the time limit; following up to ensure resolutionResponses- Maintaining a fast response time and great quality over all modes of customer communication (email, chat, calls, WhatsApp, YouTube & more)Resolving queries- Working cross functionally to ensure customer issues are being flagged and adequately addressedPrompt communication- Building sustainable relationships and trust with customers through open and interactive communicationPlanning & strategizing- Coming up with ideas and strategies to increase customer activation, retention, shopping & improving customer experienceDesired Candidate Profile6-12 months customer service representative experience Excellent verbal, written and interpersonal communication skills in English & HindiOutstanding customer service skills and dedication to providing exceptional customer serviceSolid time management skills

Designation: Customer Service AssociateQualification: HSC Passed and aboveProcess Type- Voice ( Sales )Experience- 6 months or above experience (Preferable)Qualification- Any Graduate/HSCJob Type: Full-timeRequirements:Should be ready to work for the Voice processClarity of speech and thought is expected with basic computer knowledge.Should previously have sales domain experienceReady for rotational shifts & rotational week offs.Immediate joiners Preferred.Must have a good command & fluency in English ,HindiJob DescriptionAnswer incoming calls from customers with inquiries on product ordersAssist various departments in facilitating sales of all products in the company portfolioAnalyze customer issues and assist in resolving within the required timeframeCoordinate with customers and ensure appropriate questioning to identify issuesManage all customer inquiries and summarize to present to managementAdminister and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.Job Types: Full-time, Regular / Permanent/RotationalEducation:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English & Hindi(Preferred)

We are Hiring for Customer Care ExecutiveROLES AND Responsibilities: Calling active and budding clients, Inbound and Outbound process. Answering phones and explaining the product and services offered by the company. Regular following up with the customer. Contacting existing customers as well as prospective customers Maintaining the database of the customers on a regular basis. Obtaining customer information and other relevant data. Resolving queries and issues related to the products and services.Desired Candidate Profile Great interpersonal skills. Should be well versed in English and Hindi both. Strong organizational skills. Ability to work in a team or individually as and when required. Ability to manage and handle multiple tasks Outstanding problem-solving skills. Hard-working individual. Ability to handle pressure.Job Types: Full-time, Regular / Permanent, Rotational ShiftEducation:? Higher Secondary(12th Pass) (Preferred)Experience:? Call center: 1 year (Preferred)? Customer service: 1 year (Preferred)Language:? English (Preferred)? Hindi (Preferred)

Responsibilities and DutiesNeed to do the process over Call.Communicate with customers in real time and resolve the issues for any services.Client support handling.Handling customer queries on Call.Maintain accurate customer records.Required Experience, Skills and QualificationsExcellent Communication Skills verbal & written.Fresher can also applySalary: 21000 to 26000/month

Exciting Opportunity Looking for a Fresher or candidate with 6 months of Experience for a one of the Top most BPO in Gurgoan.Non Voice projectExciting Salary and IncentivesRotational Shift and 2 Week offON SPOT OFFERGreat Opportunity to start you carrerPlease DM or share you resume at trirana@gmail.com