Call Center Executive Jobs For Freshers - Gurgaon

handle inbound and outbound calls in a professional and courteous manner.

respond promptly to customer inquiries and provide accurate product or service information.

record details of customer interactions, feedback, and complaints in the crm system.

resolve customer issues by clarifying problems, researching answers, and following up to ensure resolution.

transfer calls or escalate complex issues to the appropriate department when necessary.

maintain knowledge of company products, services, and promotions to provide informed assistance.

meet or exceed daily/weekly performance targets (call handling time, customer satisfaction, etc.).

follow call center scripts, policies, and procedures while maintaining a friendly tone.

work as part of a team to ensure efficient operations and customer satisfaction.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Call Center Agent

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  32/A GF TOWER-B1, SPAZE I-TECH PARK SOHNA ROAD SECTROR 49 GURUGRAM