Customer Service Associate

knotify

0 - 2 Years
100 Openings
2.0 - 3.0 Lac/Yr
Face-to-Face interview
Gurgaon

Key Skills

Customer Communication Customer Associate Customer Care Representative Customer Service

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Job Description

we are hiring for customer care executive

roles and responsibilities:

· calling active and budding clients, inbound and outbound process.

· answering phones and explaining the product and services offered by the company.

· regular following up with the customer.

· contacting existing customers as well as prospective customers

· maintaining the database of the customers on a regular basis.

· obtaining customer information and other relevant data.

· resolving queries and issues related to the products and services.

desired candidate profile

· great interpersonal skills.

· should be well versed in english and hindi both.

· strong organizational skills.

· ability to work in a team or individually as and when required.

· ability to manage and handle multiple tasks

· outstanding problem-solving skills.

· hard-working individual.

· ability to handle pressure.

job types: full-time, regular / permanent, rotational shift

education:

? higher secondary(12th pass) (preferred)

experience:

? call center: 1 year (preferred)

? customer service: 1 year (preferred)

language:

? english (preferred)

? hindi (preferred)