Customer Service Manager Job Vacancies in Jharkhand

We are seeking an Assistant Manager Front Office to oversee daily operations at our establishment in Dhanbad. The ideal candidate will have 3 to 8 years of experience and possess a graduate degree. This full-time position requires a dedicated individual committed to providing exceptional guest services.nnKey Responsibilities:nn1. Supervision of Front Office Staff: Lead and mentor front office team members, ensuring they deliver high-quality service and maintain a positive work environment.nn2. Customer Relationship Management: Engage with guests to resolve their issues and enhance their experience, addressing any complaints professionally and promptly.nn3. Check-In and Check-Out Management: Oversee all procedures related to guest check-in and check-out, ensuring efficiency and accuracy at all times.nn4. Coordination with Other Departments: Collaborate closely with housekeeping, maintenance, and other departments to enhance guest services and maintain smooth operations.nn5. Training and Development: Organize training sessions for staff to improve service delivery, product knowledge, and operational excellence.nnRequired Skills and Expectations:nnCandidates should possess strong leadership and communication skills, with a focus on customer service and problem-solving. The ability to work under pressure while maintaining attention to detail is essential. A proactive approach to tasks and a commitment to team success will enhance the overall guest experience at our front desk. Familiarity with office software and hotel management systems will be an advantage in fulfilling daily responsibilities effectively.

As a Customer Relationship Officer, you will play a vital role in ensuring customer satisfaction and maintaining strong relationships with clients. You will work from our office in Hazaribagh and interact with customers to assist them with their needs.Key Responsibilities:- Responding to Customer Inquiries: You will handle questions and concerns from customers through phone calls, emails, or in-person visits, ensuring they receive timely and accurate information.- Building Customer Relationships: Your focus will be on creating and maintaining positive relationships with customers, so they feel valued, understood, and appreciated.- Handling Complaints: You will address and resolve any issues or complaints that customers may have, striving to turn negative experiences into positive ones.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their overall experience.- Recording Customer Interactions: You will keep detailed records of customer interactions and transactions to improve service and communication in the future.Required Skills and Expectations:- Strong communication skills are essential, as you will be interacting with customers daily.- A friendly and approachable personality is important for building rapport and trust with clients.- Basic computer skills are necessary for handling records and digital communication.- You should be a team player, willing to collaborate with colleagues to achieve common goals.- Attention to detail is crucial to ensure accurate information is provided to customers. This role is ideal for individuals who are eager to learn and develop their customer service skills.

We are looking for a dedicated Female Dry Cleaner to join our team in Ranchi, India. This role is suitable for candidates with 0 to 6 years of experience, and a minimum education of 10th pass.Key Responsibilities:- Clothing Cleaning: You will be responsible for cleaning various types of fabrics, ensuring clothes are free from stains and dirt using appropriate equipment and cleaning methods.- Sorting Garments: Identify garments that require special handling and sort clothing based on fabric type, color, and cleaning method to ensure the best results.- Operating Machinery: Operate dry cleaning machines and presses, following safety procedures and guidelines to maintain a safe working environment.- Customer Service: Interact with customers in a friendly manner, taking their orders accurately and answering any questions they may have about the services offered.- Quality Control: Inspect cleaned garments for quality assurance, ensuring they meet our high standards before returning them to customers.Required Skills and Expectations:Candidates should have a keen attention to detail and the ability to follow instructions carefully. Strong communication skills are essential for interacting with customers and understanding their needs. Being proactive and organized will help in managing tasks efficiently. The ideal candidate should be reliable, punctual, and committed to delivering excellent service and quality work. A willingness to learn and adapt to new cleaning techniques and equipment is also important for success in this role.

We are looking for a dedicated Customer Service Officer to join our team in Ranchi. This role is ideal for individuals with 0 to 2 years of experience and who have completed at least their 10th grade. You will work full time in our office, helping customers with their inquiries and ensuring their experience is positive.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or in-person, providing clear and helpful answers.- Resolve Issues: Tackle any problems customers have with our products or services, aiming to find swift and effective solutions.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring that all details are logged properly for future reference.- Provide Feedback: Share customer feedback and suggestions with the management team to help improve our services.- Assist with Orders: Help customers place orders, track deliveries, and process returns while ensuring a smooth transaction experience.Required Skills and Expectations:- Strong communication skills are essential, allowing you to convey information clearly to customers.- A positive attitude and a willingness to learn are critical for interacting effectively with diverse customers.- Basic computer skills are needed to manage customer records and perform online tasks.- You should be able to work well in a team and handle stress during busy periods while maintaining a friendly demeanor.- Punctuality and reliability are important, as you will work fixed hours in the office setting.

We are looking for a Customer Care Executive to join our team in Ranchi, India. This is a full-time work-from-home position suitable for fresh graduates who have completed their 12th grade. As a Customer Care Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues. Your focus will be on delivering exceptional service and ensuring customer satisfaction.Key Responsibilities:1. Respond to Customer Queries: You will answer questions from customers through calls, emails, or chats, providing clear and accurate information to meet their needs.2. Resolve Issues: If customers face problems with our products or services, you will investigate the issue and work towards resolving it quickly and effectively.3. Maintain Records: You will keep detailed notes of customer interactions in our system to ensure all information is up-to-date and accessible for future reference.4. Follow-Up: You will check back with customers after resolving their issues to ensure they are satisfied and to see if they need further assistance.Required Skills and Expectations:We are looking for candidates who have strong communication skills and can engage positively with customers. Attention to detail is important, as is the ability to work independently in a remote setting. A good understanding of basic computer operations and customer service principles will help you succeed in this role. Being patient, empathetic, and proactive are essential traits, as they contribute to providing a great customer experience.

Urgently Required - Project Manager Location: RanchiJob RequirementsMBA (Mandatory)Excellent fluency in EnglishMinimum 5 years of experience in IT & Government ProjectsKnowledge of:Project HandlingPresentationsTender Filling for Public & Government Projects

As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our passengers. Your responsibilities will include:- Assisting Passengers: You will greet and help travelers at the airport, answering their questions and guiding them through check-in and boarding processes.- Handling Reservations: You will manage flight bookings and modifications, ensuring that customers have the correct travel information and updates.- Addressing Complaints: When issues arise, you will listen to passenger concerns and provide solutions or escalate problems to supervisors as needed.- Providing Information: You will offer details about flight schedules, baggage policies, and airport services to help passengers make informed decisions.- Maintaining Records: You will document customer interactions and transaction details in the system for future reference and to enhance service.To succeed in this role, you should possess strong communication skills, enabling you to interact effectively with diverse travelers. A friendly and patient attitude is essential, as you will often deal with stressed or upset customers. Attention to detail is important to handle bookings accurately and manage customer requests without errors. Basic computer skills are necessary for using reservation systems and handling data efficiently. As a recent school graduate, you should be eager to learn and adapt in a fast-paced environment. Time management will help you manage multiple tasks while providing excellent customer service.

Job Title: Sales Engineer - Office Automation / Production PrintingCompany OverviewN Tech Solutions Pvt. Ltd., based in Jamshedpur, is an authorized partner of Xerox India, dealing in a wide range of office automation and printing solutions across Bihar & Jharkhand, including Mono & Colour MFDs, Production Printers, and Post-Press Equipment.Role OverviewThe Sales Engineer will be responsible for driving sales of Xerox office automation and production printing solutions by combining technical understanding with strong customer engagement. The role involves handling government, corporate, and commercial clients, ensuring solution-based selling.Key ResponsibilitiesGenerate new business opportunities in assigned territory (Jharkhand / Bihar)Promote and sell:Xerox Mono & Colour MFDsProduction Printers (Light & Mid Production)Post-press equipment (binding, cutting, label cutting, etc.)Understand customer requirements and recommend cost-effective solutions (Capex / CPC models)Conduct product demos and technical presentationsPrepare techno-commercial proposals, tenders (GeM / Govt.), and quotationsHandle negotiations and close orders profitablyCoordinate with Xerox and internal service/logistics teams for smooth executionManage key accounts and ensure repeat business (AMCs / FSMA / consumables)Track competition and pricing trends in the marketKey Skills RequiredStrong knowledge of Office Automation / Printing IndustryAbility to handle institutional & government customersGood understanding of cost-per-copy (CPC) and contract-based sellingExcellent communication, presentation & negotiation skillsBasic IT/networking knowledge for device integrationQualification & ExperienceDiploma / B.Tech / BE (Electronics / IT / Mechanical preferred)2-5 years experience in Office Automation / Copier / Printing industry (preferred)Experience in handling Xerox / similar OEM products will be an advantageKey Performance Indicators (KPIs)Monthly & quarterly sales target achievementNew account acquisition (Govt. / Corporate / Commercial)Conversion of enquiries into ordersRevenue from AMCs / FSMA / consumablesCustomer retention & repeat businessReporting ToSales Manager / DirectorLocationJamshedpur

Sales and service and Direct salin Btoc to coustomer field sales and service

Relationship Manager

Project Handling on district level

Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

Hello guys urgent hiring from Laxmi finance Best service for our team

We are Hiring for Customer care executiveCompany name - Fives Digital Job Location- JamshedpurWork from office jobSalary 9k to 15k depend your interview Voice & chat both process available interview Time- 10am onwardsInterview date-22-Nov to 26-Nov to 24Please carry resume and mention reference HR Rakesh on top of CVOffice Location Smart Bazaar Building, Plot No 1560, NH-33, 3rd Floor, PO & PS Mango, Dist East Singhbhum, Jamshedpur (Jharkhand),Pincode 831012Kindly pass on the msg to anybody you want to refer as well.If you have any questions please text me Contact parson - HR Rakesh Adhikary

Passenger assistance: Welcoming passengers, helping with check-in, and providing boarding passes Baggage handling: Loading and unloading baggage, managing baggage transfer, and ensuring baggage reaches passengers on time Flight operations: Ensuring flights are on time, monitoring flight operations, and complying with regulatory requirements Aircraft preparation: Stocking the aircraft with meals and refreshments, and ensuring the aircraft is clean before each departure Passenger security: Ensuring the safety and security of passengers at the airport Passenger inquiries: Answering questions and providing directions Special needs assistance: Helping passengers with special needs and disabilities Flight delays: Assisting passengers whose flights are delayed or cancelled Ticket sales: Selling tickets at the airport CONTACT HR-9218068638skytechaviation44@gmail.com

Get a cance to work with a Multinational Company and boost your profile.Multiple openings available for Multinational CompanyEligibility Criteria - Intermediate (Both for freshers and experieenced)Location - RanchiCTC Offered - 1 LPA - 1.5 LPAShifts - Rotational Shifts (5 days working, 2 rotational weekoffs)For any queries contact - 9102210333As a Customer Service Representative, you will:Provide inbound customer support.Help customers resolve technical financial issues.Assist in correcting billing concerns.Ensure the appropriateness of social media content.Deliver expert customer experienceswith a smile.

As an Airport Guest Relationship Executive based in Ranchi, you will play a vital role in ensuring a pleasant and efficient experience for travelers at the airport. You will assist passengers with their needs, answer questions, and provide support throughout their journey.Key Responsibilities:- Guest Assistance: Welcome passengers arriving at the airport, helping them with inquiries and providing necessary information about flights, services, and facilities.- Problem Resolution: Address any concerns or issues passengers may have, ensuring their needs are met promptly and effectively.- Coordination with Airline Staff: Work closely with airline personnel to facilitate smooth check-ins, boarding processes, and luggage handling.- Feedback Collection: Gather feedback from travelers about their experiences, contributing to improving the overall quality of services provided.- Safety and Security Awareness: Maintain a keen awareness of safety and security protocols, ensuring that passengers are informed and comply with regulations.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact pleasantly with a diverse range of passengers. A positive attitude and customer-focused mindset are necessary to provide excellent service. While no previous experience is required, being a quick learner and adaptable in a fast-paced environment is essential. Basic knowledge of the airport operations and a willingness to work collaboratively within a team will be beneficial in excelling in this role.

We are seeking a dedicated Airport Terminal Services Agent to join our team in Ranchi, India. This entry-level position is perfect for individuals interested in pursuing a career in the aviation industry.As an Airport Terminal Services Agent, your primary responsibilities will include assisting passengers with check-in and boarding processes, ensuring compliance with safety regulations, and providing exceptional customer service. You will help manage baggage, answer queries, and coordinate with other airport staff to enhance the travel experience for passengers. Key responsibilities include:1. Passenger Assistance: Greet passengers courteously and assist them with check-in procedures and boarding processes to ensure a smooth travel experience.2. Baggage Handling: Manage the loading and unloading of baggage, ensuring safety and security protocols are followed to prevent loss or damage.3. Customer Service: Address passenger inquiries and resolve any issues, providing timely information and support to create a positive travel environment.4. Coordination: Work closely with airline staff and airport security to ensure compliance with all safety regulations and procedures.To excel in this role, candidates should possess strong communication skills to interact effectively with passengers and team members. Attention to detail is crucial for handling documentation and baggage. A friendly demeanor, along with the ability to work in a fast-paced environment, is essential. A positive attitude and willingness to learn are highly valued. Being a 10th pass is required, and prior experience is not mandatory.

- Review visa applications: The Visa Processing Officer will be responsible for reviewing visa applications submitted by individuals seeking to travel to different countries. This involves checking all required documents, forms, and information provided by the applicants.- Communicate with applicants: The role requires constant communication with visa applicants to clarify information, request additional documents, or provide updates on the status of their application. This could be done through email, phone calls, or in-person meetings.- Ensure compliance with visa regulations: The Visa Processing Officer must have a good understanding of visa regulations for different countries and ensure that all applications meet the specific requirements set by each country.- Maintain accurate records: Keeping detailed and organized records of all visa applications, approvals, rejections, and communications with applicants is a crucial part of the job. This helps in tracking the progress of each application and providing accurate information when needed.Skills and Expectations:- Strong attention to detail: The ideal candidate should have a keen eye for detail to accurately review and process visa applications without errors.- Excellent communication skills: Good communication skills are essential to effectively interact with visa applicants and provide them with timely updates and information.- Basic computer proficiency: As the job involves working with digital documents and online systems, the candidate should have basic computer skills to navigate through different software and tools efficiently.- Ability to work in a fast-paced environment: The Visa Processing Officer should be able to handle multiple applications simultaneously and work efficiently to meet deadlines without compromising on accuracy.

Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- Guest Assistance: Provide help to travelers with inquiries, guide them through airport processes, and ensure they have a comfortable experience.- Information Management: Offer accurate information regarding flights, baggage, and airport facilities, helping guests navigate their travel smoothly.- Problem Resolution: Address and resolve any issues or complaints raised by guests swiftly, ensuring their concerns are handled with care and professionalism.- Feedback Collection: Gather feedback from guests about their experiences and services, which will help improve airport operations and guest satisfaction.- Collaboration with Teams: Work closely with airport staff and other departments to ensure guests receive seamless service and support.To succeed in this role, you should possess good communication skills to interact effectively with guests and colleagues. A friendly and professional demeanor is essential, as you will be the face of the airport for many travelers. Attention to detail will help you remember important information and respond accurately to guest inquiries. Basic computer skills are necessary for managing guest information. Ideally, you should be a quick learner, adaptable to different situations, and able to work efficiently in a fast-paced environment. Basic knowledge of customer service is preferred but not mandatory.

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage pointsCONTACT HR-9218068638skytechaviation44@gmail.com

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage points CONTACT HR-9218068638skytechaviation44@gmail.com

Project Managers are responsible for planning, executing, and overseeing projects to ensure they are completed on time, within budget, and within scope. They manage project teams, resources, and stakeholders, while also identifying and mitigating risks to ensure project success.