Customer Service Associate Job Vacancies in Gujarat

Guest Service ExecutiveJob ProfileKey Responsibilities:Cash Counter Handling: Manage cash transactions accurately, maintain cash balance, and ensure proper billing procedures.POS Operations: Operate POS systems efficiently for billing, ticketing, and food sales.Guest Handling: Provide courteous and prompt assistance, address guest queries, and ensure a pleasant service experience.Ticket Sales: Sell tickets at the counter, issue receipts, and guide guests about available services.Food Counter Sales: Handle food orders at the counter, upsell items, and ensure accurate and timely service.Food Service: Serve food to guests at their seats while maintaining hygiene and service quality standards.Skills & Competencies:Strong communication and customer-service skillsBasic cash and POS handling knowledgeAbility to multitask in a fast-paced environment Positive attitude and team-oriented, Attention to detail and problem-solving abilities.Job Types: Full-time, Permanent, FresherWork Location: GOTA

We are looking for a Customer Care Associate to join our team in Ahmedabad. This full-time position is perfect for freshers who are eager to start their career in customer service. As a Customer Care Associate, you will be the first point of contact for our customers, helping them with their queries and providing support. Key responsibilities include:- **Customer Support:** Engage with customers through calls or in-person, addressing their questions and offering solutions to their problems.- **Product Knowledge:** Learn about our products and services to provide accurate information and assist customers effectively.- **Order Management:** Assist customers with order tracking, processing returns, and managing their accounts.- **Feedback Collection:** Gather customer feedback to help improve our services and enhance customer satisfaction.- **Team Collaboration:** Work with team members to ensure a smooth customer experience and handle issues that require team effort.Candidates should possess strong communication skills to interact clearly and positively with customers. Patience and empathy are crucial to understand and resolve their concerns effectively. A friendly and professional demeanor is expected at all times. Additionally, basic computer skills will help in managing customer databases. This role is ideal for individuals looking to begin their journey in a supportive environment, with opportunities for growth in customer service and communication skills.

Job SummaryAn Inbound Domestic Customer Care Executive handles incoming calls from customers within the country, resolving queries, providing information about products/services, and ensuring high customer satisfaction. Key ResponsibilitiesHandle inbound calls from domestic customersProvide accurate product and service informationResolve customer complaints and concerns effectivelyEscalate complex issues to the appropriate departmentMaintain and update customer records in the systemFollow company guidelines and quality standardsAchieve performance targets (call quality, resolution time, customer satisfaction) Required Skills & QualificationsMinimum qualification: 12th Pass / GraduateGood communication skills (Hindi / English / Gujarati)Basic computer knowledgeGood listening and problem-solving skillsAbility to work in rotational shiftsCustomer-focused and positive attitude Experience02 years of experience in customer service or call centerFreshers are welcome to apply Salary12,100 18,000 per month (Depending on experience and performance) HR ContactPhone: 7600269600

Sales Associates at Shubham K Mart handle frontline retail tasks in a fast-paced hypermarket environment. They focus on customer assistance and store operations to drive sales and satisfactionKey Responsibilities- Assist customers with shopping needs, greet them, answer inquiries, and resolve concerns promptly.[1]- Manage sales transactions efficiently using POS systems and handle cash accurately.[1][2]- Maintain attractive product displays, restock shelves, and ensure a clean, organized store layout.

As a Customer Care Associate, you will be responsible for assisting customers with inquiries, resolving complaints, and providing exceptional service. You will engage with customers via phone, email, and in person to address their needs and concerns promptly and professionally.Key responsibilities include:- Responding to customer queries and complaints in a timely manner- Providing accurate information about products and services- Resolving customer issues effectively and efficiently- Maintaining a positive and empathetic attitude towards customers- Ensuring customer satisfaction and building strong relationshipsThe ideal candidate should have good communication skills, problem-solving abilities, and a customer-centric approach. Proficiency in relevant software and the ability to work well under pressure is essential. A 12th pass qualification is required for this position, and freshers are welcome to apply. This full-time role is based in Vadodara, India, and requires the candidate to work from the office.

Handle inbound and outbound international calls with clarity, accuracy, and professionalism.Ensure high levels of customer satisfaction by resolving concerns effectively. Maintain call logs and update customer records as per defined processes. Adhere to quality, compliance, and performance benchmarks. Collaborate with team leaders to enhance service delivery.

- Customer Engagement: Interact with customers in a friendly and helpful manner to provide assistance and answer questions about products.- Point of Sale Systems: Operate POS systems to process transactions accurately and efficiently.- Product Knowledge: Learn about the products in the store to be able to provide detailed information to customers.- Teamwork: Collaborate with colleagues to ensure smooth operations and customer satisfaction.- Merchandising: Assist in organizing and displaying products to attract customer attention and maximize sales.- Customer Service: Resolve customer complaints or issues in a professional and timely manner.- Cash Handling: Handle cash transactions accurately while adhering to cash handling policies and procedures.- Stock Replenishment: Monitor and restock inventory to ensure products are readily available for customers.- Inventory Management: Keep track of inventory levels and assist in inventory counts as needed.- Retail Operations: Support overall retail operations, including opening and closing procedures, cleaning, and organizing the store.Required Skills and Expectations:- Strong communication and interpersonal skills- Ability to work well in a team environment- Basic math skills for cash handling- Attention to detail in stocking and organizing merchandise- Willingness to learn about products and provide excellent customer service- Ability to work a flexible schedule, including evenings and weekends if needed

Understand OMSGuru platform and its functioning thoroughly Support our existing clients via Chat, Phone, Email & Tickets. Help onboard new clients onto our system Respond promptly and professionally to customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Assist clients by demonstrating the use of goods and programs and answering any questions they may have. Establish and maintain good rapport with customers by using positive language and anticipating their needs.

We are seeking Front Office Assistant to join our team. You will be responsible for handling the front desk and also assisting with some insurance-related tasks. The ideal candidate should possess a good command of English, be organized, and have the ability to multitask effectively in a fast-paced environment. Responsibilites:Greet and welcome visitors in a friendly and professional manner.Answer, screen, and forward incoming phone calls, ensuring proper call management.Assist with basic insurance-related tasks, such as documenting and tracking insurance policies and liaising with clients and insurance companies.Handle day-to-day administrative tasks like scheduling appointments, maintaining files, and managing correspondence.Ensure the reception area is clean, organized, and welcoming at all times.Provide information to clients and visitors about the companys services, including insurance-related queries.Coordinate and assist with insurance document preparation, follow-up on pending tasks, and ensure timely processing.Support other administrative functions as required by the team.RequirementsExcellent communication skills, both written and verbal, with a strong command of English.Basic knowledge of insurance processes (preferred but not mandatory).Freshers or graduates are welcome to apply.Ability to work efficiently and manage time effectively.Proficient in MS Office (Word, Excel, Outlook).Pleasant personality with a strong sense of professionalism and customer service.Ability to multitask and handle different responsibilities simultaneously.Must be proactive and show initiative in completing assigned tasks.Preferred Skills:Prior experience in a receptionist or customer service role is a plus.Basic understanding of insurance terminology and policies (desirable).

Interested candidates can apply on this no - 8518858204

- Customer Handling - Customer Guidance - Basic knowledge of Computer - Basic English Communication - Box Office - Candy / Refill Handling- Support System & Team

We are looking for Customer Services Associate.

Telesales, could calling, customer convenience , target achievement

Job Description / Responsibilitiescustomer Interactionproduct Demonstrationsales Target after Sales Serviceinventory Management

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Ttec India is Hiring for - Chat Customer Service and Sales RepresentativeJob descriptionBringing smiles is what we do at TTEC for you and the customer. As aChat Customer Service and Sales Representativeworkingonsite in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway) ,youll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.Apply in-person for immediate interview - Monday to Friday - 10:30 AM to 4:00 PMInterested in Relocating? Virtual interviews accepted as wellWhat Youll Be DoingAre you results focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, youll work effectively to service and upsell client products and services to current and future customers via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms using the Service to Sales methodology. Youll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, YoullReceive customer inquiries via chat about products and servicesBring your persuasive skills to connect and close a sale with customers in a consultative matter using written communication onlyWhat You Bring To The RoleCollege diploma and no direct work experience Freshers welcomeOr 1 year or more of customer service or sales experience and high school diploma or equivalentGreat written English communication skills including grammar and spellingComputer savvyLocal resident of Ahmedabad, Gujarat or ability to immediately relocate to Ahmedabad, Gujarat.

Identify new customer's, Building relationship, researching, reporting, coordinating, BDA needs to be able to work in a fast phased and changing environment, they should also have strong leadership and people management skills, strong attention to details and accuracy.

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.