Customer Retention Executive Job Vacancies in Hyderabad

A Customer Relationship Executive (CRE) in an EV two-wheeler service center acts as the primary bridge between the customer and the technical team. They manage front-desk operations, schedule maintenance, open job cards, and ensure smooth vehicle handovers while advocating for an exceptional ownership experience

As a Customer Relationship Executive based in Hyderabad, you will be responsible for creating positive customer experiences and ensuring satisfaction. This full-time position requires 1-2 years of relevant experience and is office-based.**Key Responsibilities:**- **Engage with Customers**: Communicate with existing and potential customers to understand their needs and provide effective solutions.- **Resolve Issues**: Address customer inquiries and complaints promptly, ensuring that resolutions are satisfactory and enhancing overall customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions to track issues and follow up on resolutions.- **Build Relationships**: Establish trust and rapport with customers, fostering long-term relationships that encourage loyalty and repeat business.- **Collaborate with Teams**: Work closely with the sales and support teams to enhance service delivery and share customer feedback for the improvement of products and services.**Required Skills and Expectations:**- Strong communication skills are essential, as you will need to convey information clearly and effectively to customers.- Problem-solving abilities should be demonstrated by your ability to identify issues quickly and find appropriate solutions.- A customer-centric attitude is vital; you should genuinely care about customer satisfaction and strive to meet their needs.- Proficiency in using customer relationship management (CRM) software, along with basic computer skills, is expected.- A professional demeanor along with patience and empathy is crucial when dealing with various customer personalities.

We are seeking for highly qualified good looking and experienced candidate as customer relationship executive.

Responsibilities/Job Description: Oversee the day-to-day operation of the CRM system, ensuring data accuracy, integrity, and completeness. Utilize CRM data to develop personalized customer communication strategies that enhance customer satisfaction. Implementing and optimizing customer relationship management strategies and tools Responsible for execution & maintaining of all documents after booking till possession/registration. Manages interactions with cross-channel partners related to CRM, Sales Providing necessary documentation, Compliance, reports to the management and leadership teamDesired Skills and Experience: Bachelor's degree in Business, Marketing, Information Technology, or related field. Good Knowledge on Ms Office Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a team environment.

Customer Relation Executive

Job Openings for 20 Telecalling Executive Jobs for Freshers in Madinaguda, Hyderabad, having Educational qualification of : Higher Secondary, Vocational Course, Professional Degree, B.A, B.C.A, B.Com with Good knowledge in Tellcalling, Customer Handling, Customer Relationship, Customer Retention, Customer Centric etc.

Hiring: Senior Customer Relations Executive Location: Gaganpahad, Shamshabad (Preference for nearby candidates) Experience: 6+ years in a Construction Company (Sales & Marketing) Languages : English, Hindi & Telugu (Excellent communication skills) Gender: Male/Female (Male preferred) Requirement:* Two-wheeler is a must Qualification: Any Graduate / PG Joining: ImmediateKey Responsibilities: Sales & Marketing in the Construction Industry Client Relationship Management Lead Generation & Business Development Strong Negotiation & Communication Skills

Dear Candidate,Role: CRM Education: Any graduation Company Name: Unique Measurement ServicesWalkin date: 29-01-2025 (Wednesday) to 01-02-2025 (Saturday)Roles & Responsibilities: We are hiring for both experienced and fresher, only day are shifts available Making outbound calls to current and prospective customers to encourage the purchase of products, and services or gather information. Taking inbound and mixed calls, responding to queries, and documenting activity in the CRM. Looking for candidates who have basic computer knowledge.Location; SHOP NO 3, 5/80, Mugappair Rd, Mannurpet, Padi, Chennai, Tamil Nadu 600050Maps Link; https://maps.app.goo.gl/XVmMDuDbjbvs4pGeAContact:Santhosh7358336711(if interested share the CV to this whatsapp and walkin directly) --Thanks and RegardsSanthoshHR EXECUTIVE

Job Location - HyderabadCandidates who worked as Tele caller, Insurance, Customer Relationship Executive in Training Academy / overseas education consultancy / Coaching institution preferred.To explain various Training programs to the Students and Working Professionals help them to choose the right training program.Customer RelationConverting Enquiries to EnrollmentLead Generation through cold calls and activities.Telephonic /online enquiry follow ups.Student fee collections & Follow Ups.Responsible for the maintenance of the ERP records & updating of sales figures and reports from time to time.Requirement -Tele-calling skills & marketing skills are importantComputer Skills MS Excel , MS Word and Email correspondenceOnly Female Candidates required . Age limit 21 to 40 yearsFEMALES Preferred**NO FIELD SALES**FRESHERS can apply**Job Type: Full-timeSalary: Up to 250,000.00 per yearBenefits:Cell phone reimbursementHealth insuranceInternet reimbursementSchedule:Day shiftSupplemental pay types:Performance bonusYearly bonusEducation:Bachelor's (Preferred)Experience:TELE CALLING: 1 year (Preferred)Language:Telugu, Hindi, English (Preferred)

Tele caller - Fresher / Experienced candidates with 6 months to 2 years of Out bound Tele Sales Experience, in Broadband, Loans, Credit Cards tele sales.

she should know after sales prosses and she should know the how to prepare agreement of sale, and customer payment collection. rest here we can discuss all thing on table

Customer Care To interact with customers/clients and guiding them to make the right purchases. To ensure service after sales, and also customer satisfaction. To enlighten the customer of the Schemes running in the store. To help locate a customer in the store.Key Accounts Management Develop and maintain a good relationship with the Key Accounts and thus ensure repeat orders from them. Solving problems of the Key AccountsCustomer Relations Management Maintain & Analyze database of Customers. Identify areas of providing customized services to the various categories of customers. Analyzing the feedback of the customers and working on improving the service levels. Obtaining and communicating information about new arrivals, designs and demands for different products/designs which are not available in the show room to the Merchandisers.Home Deliveries Developing a system for operation of Home Deliveries. Continuously monitor and improve the processes for the smooth operation of Home Deliveries.Handles Customer Complaints Handles customer complaints on telephone. Solves customers problems when they approach the Customer help desk.