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Customer Relationship Manager Job Vacancies in West Bengal

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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Central Kolkata
Basic Computers Good Communication Sales Process Customer Service Customer Relationship Interpersonal Skills Team Management Skills
We are hiringGolden opportunity for seriously candidatesAge - 18 to 30Qualification - HS Location - kolkata Male and female both can applyFreshers can apply Salary - 12.5k to 18.7kTime - 10am to 7pmSend your CV for interview details
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Hooghly
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
Key ResponsibilitiesProcessing and verifying transactions (NEFT, RTGS, deposits, withdrawals)Maintaining customer account recordsChecking documents (KYC, loan papers, etc.)Reconciling accounts and fixing mismatchesPreparing daily/monthly reportsEnsuring compliance with banking rulesCoordinating with front office staff Daily TasksData entry and updating systemsTransaction verificationAccount reconciliationReport generationHandling errors or exceptionsSupporting audits Required SkillsAttention to detailBasic knowledge of banking processesComputer skills (MS Excel, banking software)Analytical thinkingTime managementCommunication & teamwork QualificationsGraduate (B.Com, BBA, or any degree)Banking/finance certification (optional but helpful) ExperienceFreshers can apply0-3 years experience preferred in banking/operations Career GrowthBack Office Executive Senior Executive Team Leader Operations Manager
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Computer Operations Recruitment Development
As a Back Office Manager, you will play a vital role in ensuring smooth operations within our office environment. Your main focus will be on supporting the team with administrative tasks while maintaining an organized workflow.- **Manage Administrative Tasks**: Handle everyday administrative duties, ensuring that all paperwork and records are kept up to date and accessible.- **Coordinate Office Activities**: Assist in organizing office activities such as meetings, events, and schedules, making sure all necessary arrangements are made for their success.- **Monitor Inventory**: Keep track of office supplies and inventory, promptly ordering when necessary to avoid shortages and ensure a well-stocked office.- **Support Team Communication**: Facilitate communication between departments, ensuring everyone is informed about updates, changes, and important information.- **Oversee Data Entry**: Ensure accurate data entry into company systems, maintaining data integrity and confidentiality at all times.To be successful in this position, you should have excellent organizational skills and attention to detail. Strong communication skills are important for collaborating with colleagues and ensuring tasks are completed efficiently. Familiarity with basic computer programs, such as word processing and spreadsheet software, is beneficial. As a fresher, a positive attitude and willingness to learn will also be key traits for this role. You should be able to work effectively in a team and adapt to changing priorities within a fast-paced office environment.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills Customer Guidance Customer Relationship BPO Operations
We are looking for a motivated and friendly Customer Service Associate to join our team in Kolkata. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.Key Responsibilities:1. **Customer Support**: Assist customers by answering their queries via phone, email, or chat. You will be the first point of contact, so a helpful attitude is crucial.2. **Issue Resolution**: Identify customer issues and provide appropriate solutions. You will need to listen carefully and resolve problems effectively to ensure customer satisfaction.3. **Product Knowledge**: Learn about the products and services offered. Understanding what we provide will help you answer questions and guide customers.4. **Feedback Collection**: Gather feedback from customers and share it with the team. This information helps us improve our services and enhance the customer experience.5. **Team Collaboration**: Work closely with your colleagues to ensure a smooth operation. Good communication and teamwork skills are essential for success in this role.Required Skills and Expectations:Candidates must be good communicators with a positive attitude and patience when dealing with customers. A basic understanding of computers and the ability to learn quickly are important. You should also be willing to work full time in the office environment and adapt to the fast-paced nature of our customer service operations.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Park Street Kolkata
Customer Relationship Negotiation Skills BFSI
As a Relationship Manager, you will play a crucial role in building and maintaining strong connections with clients. Your primary goal will be to enhance customer satisfaction and loyalty, helping the organization succeed.**Key Responsibilities:**- **Client Relationship Management**: Establish and nurture relationships with customers, understanding their needs and preferences to provide tailored solutions.- **Customer Support**: Respond to client inquiries and resolve issues promptly, ensuring high levels of satisfaction and trust.- **Sales and Upselling**: Identify opportunities to promote additional services and products based on client needs, contributing to revenue growth.- **Market Analysis**: Monitor industry trends and customer feedback, using insights to improve services and innovate new offerings.- **Reporting**: Prepare regular reports on client feedback, sales trends, and relationship metrics to share with management for strategic planning.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal and written communication skills are essential to interact effectively with clients and colleagues.- **Interpersonal Skills**: Ability to build rapport and manage relationships with diverse clients, showcasing empathy and understanding.- **Problem-Solving Skills**: A proactive approach to identify issues and provide effective solutions that meet client needs.- **Team Player**: Work collaboratively with team members to achieve common goals and enhance overall client satisfaction.- **Knowledge and Education**: A background in B.A, B.Com, B.Sc, or an Advanced/Higher Diploma is preferred, along with a desire to learn and grow in the role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.Key Responsibilities:- **Guest Assistance**: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.- **Information Provider**: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.- **Problem Resolution**: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.- **Coordination with Staff**: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.- **Feedback Collection**: Gather feedback from passengers to improve services and pass valuable insights to management.Required Skills and Expectations:Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.
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Customer Relationship Manager (Female)

Allied Iron Products Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Durgapur Bardhaman
Customer Relationship Customer Service Customer Handling MS CRM Customer Management Convincing Power Interpersonal Skills Problem Management Negotiation Skills Customer Support
We are looking for a dedicated Customer Relationship Manager in Durgapur, Bardhaman. The ideal candidate should have 1 to 3 years of experience and be a graduate. This full-time office role is perfect for a female professional who is passionate about building strong customer relationships and enhancing client satisfaction.Key responsibilities include:- Managing Customer Accounts: Develop and maintain relationships with customers to understand their needs and ensure their satisfaction.- Handling Queries: Address customer questions and concerns promptly, providing effective solutions and information to enhance their experience.- Promoting Products: Collaborate with the sales team to inform customers about new products and services, driving sales through relationship-building efforts.- Analyzing Feedback: Collect and analyze customer feedback to identify areas for improvement and ensure that client expectations are met.Required skills and expectations:The ideal candidate should have excellent communication skills to effectively interact with clients. Strong problem-solving abilities are essential for addressing customer issues. A customer-focused mindset is critical to enhancing client satisfaction and loyalty. The candidate should also be adept at multitasking and managing priorities in a fast-paced environment. A positive attitude and teamwork spirit are important to collaborate with different departments swiftly. Finally, a basic understanding of CRM software will be advantageous in managing customer interactions effectively.Must have good communication skills in English.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Service Customer Handling Customer Management Cold Calling Customer Communication Customer Relationship Voice Process BPO Voice
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.
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Branch Manager(Broking)-8-10 Yrs

Tech Turmeric IT Services

  • 8 - 10 yrs
  • 10.0 Lac/Yr
  • Kolkata
Revenue Generation Team Target Achievement Channel Partner Relationship Up-to-date With Documentation Zero Customer Complaints
Name: Branch Manager (Broking) - Inorganic Job Role: Head of Branch / UnitDepartment: Sales ; Location: KolkataYears of Experience: 8-10 yearsJob Description / Key Responsibilities: Acquire new direct clients either through contacts, reference or any other source - (min 5 KYCs per month). Responsible for revenue generation / brokerage for the branch- (3x min). Responsible to achieve the team target and manage profitability of the branch. Using internal research calls to generate brokerage. Managing a team of relationship managers, dealers and back office-Will be responsible for achieving brokerage productivity per RM. Channel Partner: Acquire channel partner relationship in the assigned territory. Training & Hand holding of partners. Ensure compliance with all regulatory requirements and company policies. Responsible for all Branch operations, IT, compliance & Risk related issues in the Branch. Provide regular updates to the immediate superior as and when required. Error-free trade execution, resolving queries and providing solutions in a timely manner. Cross selling of third-party products - MF, NCD, PMS, AIF, etc. Providing post sales services to clients.Minimum Educational Requirement: Minimum Graduate in any discipline, Post Graduate preferredKey Result Area (KRA):RevenueDealing DeskDocumentationRegulatory RequirementCustomer ServiceKey Performance Indicators(KPI):Revenue Target achieved100% error free dealingUp-to-date with documentation100% ethical selling Zero Customer complaintsOrganization- based Competencies:Data DrivenSense of OwnershipTeam PlayerQuality of OutputFinancial AcumenTechnical Competencies:Business AcumenAnalytical SkillsProduct KnowledgeRegulatory KnowledgeStock Market KnowledgeBehaviour-based Competencies:Communication skillsPeople ManagementCustomer Service
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  • 0 - 3 yrs
  • 9.0 Lac/Yr
  • Birbhum
Sales Communication Convincing Power Direct Marketing Marketing Customer Relationship Retail Sales Lead Generation
As a Sales Officer, you will be responsible for promoting and selling our products to potential customers. Your main goal is to increase sales and build lasting relationships with clients. **Key Responsibilities:**- **Prospect New Customers:** Identify and reach out to potential customers through various channels to generate interest in our products.- **Conduct Presentations:** Clearly explain our products and services to customers, highlighting their benefits to persuade them to make a purchase.- **Manage Customer Relationships:** Build and maintain positive relationships with existing clients, ensuring they are satisfied and more likely to return for future purchases.- **Achieve Sales Targets:** Work towards meeting specific sales goals set by the company to contribute to overall business growth.- **Report Sales Activities:** Keep track of your sales activities and share regular updates with your supervisor to help shape future sales strategies.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively engage with customers and explain products.- **Goal-Oriented:** A desire to achieve sales targets and a proactive attitude toward reaching set objectives will be essential.- **Basic Computer Skills:** Familiarity with basic computer operations and software is important for managing customer data and sales reports.- **Team Player:** You should be able to work well within a team and collaborate with colleagues to enhance performance.- **Adaptability:** Willingness to learn and adapt to new sales strategies and market trends as needed. This position is full-time and allows you to work from home, making it suitable for those looking to start or advance their career in sales.
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  • 0 - 2 yrs
  • Kolkata
Communication Presentation Skills Customer Relationship Time Management Negotiation Skills Patience and Persistence
We are looking for a motivated Recruitment Consultant to join our team in Kolkata. This entry-level position is ideal for individuals who are eager to start their career in recruitment and talent acquisition.The key responsibilities of the Recruitment Consultant include:- **Sourcing Candidates**: You will identify and reach out to potential candidates through various platforms, ensuring a diverse and qualified talent pool.- **Conducting Interviews**: You will engage with candidates through phone and face-to-face interviews to assess their qualifications and fit for various roles.- **Building Relationships**: You will establish strong connections with both clients and candidates, understanding their needs and enhancing their experience throughout the recruitment process.- **Managing Job Listings**: You will post job advertisements on different platforms and handle inquiries from interested candidates.- **Assisting with Client Meetings**: You will support senior consultants in meeting clients to understand their recruitment requirements and provide updates on candidate status.To be successful in this role, candidates should have excellent communication skills and the ability to work well with others. A keen interest in recruitment and the HR industry is essential. Additionally, being organized and detail-oriented will help ensure that recruitment processes run smoothly. A positive attitude, eagerness to learn, and a proactive approach are qualities we highly value. Experience is not necessary, making this an excellent opportunity for recent school graduates.
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  • 1 - 1 yrs
  • 2.5 Lac/Yr
  • Kolkata
Field Sales Customer Relationship Marketing
Career Opportunity: Client Relationship Manager (Financial Services)Join a growing financial services company as a Client Relationship Manager and build strong customer connections while driving business growth. If you have at least 1 year of field sales experience and a passion for client handling, this role offers a great platform to advance your career.
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Airport Guest Relationship Executive Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Passenger Handling Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in creating positive experiences for travelers. Your main focus will be on assisting guests with their needs at the airport.**Key Responsibilities:**- **Welcoming Guests:** Greet passengers warmly upon their arrival and ensure they feel valued and cared for.- **Providing Information:** Offer accurate information about flights, airport services, and local attractions to help guests navigate the airport.- **Handling Queries:** Address guest questions and concerns promptly, ensuring a swift resolution to any issues they may face.- **Assisting with Check-ins:** Support passengers during the check-in process, providing guidance and ensuring they have all necessary documents.- **Coordinating Services:** Work closely with various airport services like baggage handling and customs to ensure smooth operations for guests.- **Building Relationships:** Foster positive relationships with travelers to encourage repeat visits and enhance airport reputation.**Required Skills and Expectations:**Ideal candidates should possess excellent communication and interpersonal skills, making them approachable and friendly. A good understanding of customer service principles is essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and maintain a professional demeanor at all times.Candidates must have a minimum of a 12th-grade education, and while no prior experience is necessary, a willingness to learn and adapt is crucial. Being detail-oriented and capable of multitasking will help you succeed in this role.
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  • 6 - 9 yrs
  • 6.5 Lac/Yr
  • Kolkata
Direct Marketing Customer Relationship Marketing Corporate Sales Marketing Communication Sales Operations Management Skills Lead Generation Problem Solving Negotiation Skills Project Sales Lead Management Sales Sales Target Sales Strategy Area Sales Target Achievement Time Management Direct Sales Field Sales Communication Skills Leadership
Sales Manager ResponsibilitiesCore Sales Responsibility Lead and manage the sales team to achieve monthly and annual sales targets Monitor daily sales performance and guide team members for target closure Develop sales strategies to increase revenue and market share Handle key customer negotiations and close major sales deals Ensure proper follow-up of leads and conversion into confirmed salesTeam Management Assign targets to each team member Track individual performance regularly Motivate team for higher productivity Conduct daily/weekly review meetings Train team on product knowledge and selling techniquesTarget Monitoring Compare actual sales vs target every day/week/month Identify gap areas and take corrective action Create action plans when target achievement is low Push high-potential deals for month-end closureClosing Sales Personally support team in important negotiations Resolve customer objections quickly Ensure fast quotation, follow-up, and order confirmation Focus on high-value clients for faster revenue growthReporting & Control Prepare sales reports for management Monitor pipeline, pending orders, and payment follow-up Forecast monthly business achievement Analyze competitor activity and market trendsSalary Range 50K-60K Level Companies ExpectAt this salary level, companies usually expect: 5+ years sales experience Strong team handling Proven target achievement Revenue growth responsibility Client relationship management
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  • 2 yrs
  • 6.0 Lac/Yr
  • Durgapur
Customer Relationship Customer Service HNI Acquisition Team Management Skills BFSI Interpersonal Skills Negotiation Skills
Key Responsibilities:Branch Operations & ComplianceSupervise daily branch operations to ensure seamless functionality.Ensure adherence to SEBI regulations and company policies.Conduct regular audits and maintain operational discipline.Business Development & Revenue GrowthDevelop and implement strategies to achieve branch revenue targets.Identify new business opportunities and increase client acquisition.Drive sales of equity, derivatives, mutual funds, and other financial products.Client Relationship ManagementBuild and maintain strong relationships with HNI, retail, and corporate clients.Address client queries and ensure prompt resolution of concerns.Promote personalized client service and offer suitable financial solutions.Team Leadership & Performance ManagementLead, mentor, and motivate the branch team to achieve sales targets.Monitor team performance and provide regular feedback.Conduct training sessions to enhance product knowledge and sales skills.Risk Management & ComplianceEnsure branch operations comply with SEBI regulations and internal policies.Identify risks and implement appropriate mitigation measures.Conduct periodic risk assessments and maintain reports.Dealing & Trade ExecutionExecute client trades in equity, derivatives, and other financial instruments.Ensure accurate and timely order execution while adhering to regulatory norms.Assist clients with market insights, trading strategies, and risk management.Reporting & MISPrepare and submit branch performance reports to senior management.Maintain records of sales metrics, client feedback, and operational activities.Utilize MIS reports for performance analysis and decision-making.Key Skills Required:In-depth knowledge of stock markets, trading platforms, and SEBI regulations.Proven leadership and team management abilities.Strong business development and client acquisition skills.Excellent communication, negotiation, and problem-solving skills.Ability to work under pressure and achieve business targets.Qualification:Bachelors/Masters degree in Finance, Business, or related field.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Dum Dum Kolkata
Customer Relationship Financial Reporting Banking Operations Good Communication
assist customers with basic banking services and queries handle account opening documentation and kyc verification maintain and update customer records in the system support daily branch operations and administrative tasks guide customers regarding banking products and services ensure proper documentation and compliance with banking procedures
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  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Customer Calling Computer Skills Communication Skills
As a Back Office Assistant, you will play a vital role in supporting the day-to-day operations of our organization. Your main responsibilities will include:- **Data Entry:** Accurately input and maintain company data in computer systems, ensuring information is up-to-date and organized for easy retrieval.- **Filing and Record Keeping:** Organize and manage physical and digital files, making it easy for team members to access important documents as needed.- **Customer Support:** Assist in responding to customer inquiries via email or phone, providing accurate information and addressing concerns to promote a positive experience.- **Inventory Management:** Help track office supplies and equipment, ensuring that necessary materials are always available for smooth operations.- **Scheduling and Coordination:** Assist with scheduling meetings and coordinating office activities, helping to keep the workplace organized and efficient.To be successful in this role, you should have the following skills and expectations:- **Attention to Detail:** A strong focus on accuracy is essential for managing data and records reliably.- **Communication Skills:** Clear spoken and written communication abilities are important for interacting with customers and team members.- **Basic Computer Skills:** Proficiency in Microsoft Office and basic computer software is expected to perform daily tasks effectively.- **Organizational Skills:** The ability to prioritize tasks and manage time effectively will help you thrive in this dynamic environment.- **Team Player:** You should be willing to collaborate with others and contribute to a positive work atmosphere. This full-time position requires a 12th pass qualification and is suitable for freshers looking to start their careers in a professional setting.
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  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Management Customer Handling Customer Communication Verification Process Banking Back Office
We are seeking a dedicated Customer Care Executive to join our team in Kolkata. This is a full-time work-from-home position, perfect for freshers who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their queries and providing solutions to enhance their experience with our services.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries promptly via phone, email, or chat, ensuring they receive accurate and helpful information.2. **Problem Solving**: Identify issues raised by customers and resolve them efficiently or escalate them to the appropriate department when necessary.3. **Maintain Records**: Keep accurate records of customer interactions, transactions, comments, and complaints to ensure follow-up and service improvement.4. **Product Knowledge**: Stay informed about our products and services to provide the best possible support and guidance to customers.5. **Feedback Collection**: Gather customer feedback to improve service quality and report issues to management for further action.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly, patient, and empathetic demeanor is essential to create a positive experience. Attention to detail and the ability to manage time efficiently are crucial, as well as the capability to learn and adapt to our processes and technologies quickly. A passion for customer service and a proactive approach to problem-solving will greatly contribute to your success in this role.
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Opening For Sales Manager

Prodyut Financial Services Private Limited

  • 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Marketing Retail Sales Management Skills Sales Operations Leadership Marketing Communication Channel Sales Direct Marketing Customer Relationship Field Sales Direct Sales Lead Generation Problem Solving Sales Strategy Lead Management Communication Skills
The Gold Loan Sales Manager will be responsible for driving gold loan business growth, managing branch sales operations, acquiring new customers, and ensuring portfolio quality. The role involves team handling, target achievement, risk monitoring, and maintaining compliance as per company and regulatory guidelines.
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Opening For Sales Officer

Sunlion Industries Pvt.Ltd

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Howrah
Customer Relationship Sales Operations Sales B2B Sales Convincing Power Sales Target Negotiation Skills Lead Generation
Were Hiring Sales officerCompany: Sunlion Industries Pvt. Ltd.We are looking for an energetic and motivated Business Development Executive (B2B) to join our growing team. Job Role: Business Development Executive B2B Qualification: Any Graduation Experience: Freshers / Experienced both can apply Skills Required:* Good communication & negotiation skills* Ability to build and maintain B2B client relationships* Sales-driven and target-oriented mindset Salary: Up to 18,000 per month (based on skills & experience) Location: Howrah & hooghly Interested candidates can apply by: Email: sunlion.industries.official@gmail.com WhatsApp & Call : 7781838168
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Murshidabad
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
As a Back Office Assistant, you will play a vital role in supporting the daily operations of the office while ensuring smooth communication and process efficiency. **Key Responsibilities:**- **Data Entry:** Accurately input and maintain records in the database to ensure all information is up to date and easily accessible.- **Documentation Support:** Organize and manage documents, paperwork, and files to help streamline operations and ensure compliance with company policies.- **Communication Liaison:** Act as a point of contact for internal teams, facilitating effective communication and assisting with inquiries as needed.- **Inventory Management:** Track and manage office supplies, ensuring that necessary materials are available for staff use and requesting restocks when required.- **Schedule Coordination:** Assist in scheduling meetings and appointments to ensure that all team members are informed and prepared for engagements.**Required Skills and Expectations:**Candidates should have strong organizational skills and attention to detail to effectively manage tasks and projects. Good communication skills are essential for interacting with staff and conveying information clearly. Familiarity with basic computer applications, such as MS Office, is necessary, as the role involves data entry and document management. A proactive attitude and the ability to work independently or as part of a team are important. While prior experience in a back-office role is preferred, candidates with a fresh outlook and a willingness to learn are encouraged to apply. A relevant educational background in fields such as B.A, B.Com, or B.Ed will be considered an advantage.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Howrah Bridge Howrah
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
As a Back Office Assistant, you will play a crucial role in ensuring smooth operations and support for the team. Your responsibilities will include:- **Data Entry**: Accurately enter and update data in the company's systems to maintain organized and up-to-date records.- **Document Management**: Organize and file important documents, ensuring easy access for team members and adherence to company protocols.- **Communication Support**: Assist in internal communication by relaying information, taking messages, and coordinating between departments as needed.- **Inventory Management**: Monitor office supplies and assist in reordering materials to avoid shortages and maintain productivity levels.- **Scheduling & Coordination**: Help schedule meetings and appointments, prepare agendas, and ensure all necessary materials are ready for effective collaboration.- **Customer Assistance**: Provide general support to customers or clients through email or phone, addressing inquiries or directing them to the appropriate personnel.To succeed in this role, you should have strong organizational skills and attention to detail. Good communication skills are essential, both written and verbal, to effectively interact with colleagues and clients. A basic understanding of office software, such as Microsoft Office Suite, will be beneficial. A positive attitude, teamwork spirit, and willingness to learn will help you thrive in this position. While prior experience is not required, a background in any of the mentioned educational fields will be advantageous.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • South 24 Parganas
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
As a Back Office Assistant, you will play an essential role in supporting the daily operations of our office. Your responsibilities will include a wide range of administrative tasks that help ensure the smooth functioning of the team.- **Data Entry:** Accurately input and update data in databases and spreadsheets, ensuring that all information is current and correct.- **Record Management:** Organize and maintain physical and digital files, making sure that documents are easily accessible for other team members.- **Communication Support:** Assist in sorting and responding to emails and phone calls, relaying important information to the relevant staff when needed.- **Inventory Management:** Help monitor and track office supplies, placing orders when stock is low to ensure seamless operations.- **Assisting Team Members:** Provide general support to colleagues, handling inquiries and offering assistance with various administrative tasks.Required skills and expectations include:- **Attention to Detail:** You should be meticulous in your work to avoid errors in data entry and documentation.- **Organizational Skills:** Strong skills in organizing files and tasks effectively are essential for smooth operations.- **Basic Computer Proficiency:** Familiarity with Microsoft Office (Word, Excel, PowerPoint) and other office software is expected.- **Communication Skills:** Clear and effective communication is vital, both in writing and verbally, to interact with the team and assist with inquiries.- **Team Player Attitude:** Being cooperative and willing to help teammates is important in a collaborative work environment.Ideal candidates are typically recent graduates or individuals with up to two years of experience.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Support
We are looking for a dedicated Customer Service Manager to join our team in Kolkata. In this role, you will be responsible for overseeing customer service operations and ensuring customer satisfaction through effective communication and problem-solving.Key Responsibilities:- **Supervise Customer Service Team**: Lead and manage a team of customer service representatives to ensure they deliver high-quality support to customers.- **Handle Customer Inquiries**: Address customer questions and complaints promptly, providing clear solutions to enhance their experience.- **Monitor Service Quality**: Assess team performance and service quality, implementing improvements where necessary to meet company standards.- **Train Team Members**: Conduct training sessions for new hires and ongoing training for existing staff to improve their skills and knowledge.- **Gather Customer Feedback**: Collect and analyze feedback from customers to identify areas for improvement in service delivery.Required Skills and Expectations:- **Communication Skills**: You must have strong verbal and written communication abilities, enabling you to interact effectively with customers and your team.- **Problem-Solving Skills**: Being able to quickly identify issues and come up with suitable solutions is crucial in this role.- **Team Leadership**: A positive attitude towards leading and motivating a team will help foster a supportive work environment.- **Customer-Centric Mindset**: You should be dedicated to providing excellent service and ensuring customer satisfaction at all times.- **Basic Computer Proficiency**: Familiarity with basic computer applications is necessary for managing customer records and communications.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We have vacant of 19 Airport Guest Relationship Executive Jobs in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Barasat Kolkata, Nadia, Uttar Dinajpur, Dakshin Dinajpur, Darjeeling, Howrah, Hooghly, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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  • 5 - 8 yrs
  • Kolkata
Real Estate Sales Market Analysis Hard Sales Team Motivation Team Coordinator Team Work Direct Marketing Customer Relationship Corporate Sales Marketing Communication Leadership Management Skills Direct Sales Problem Solving Field Sales Convincing Power Sales Strategy Lead Management Communication Skills Sales Target Project Sales Lead Generation Marketing Sales Operations Target Achievement
Candidate should be good in sales.
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Retail Marketing Customer Relationship Good Communication Skills Computer Aviation Cargo Handler Airport Cargo Cargo Warehouse
As a Cargo Manager, you will be responsible for overseeing the shipment and handling of goods in Kolkata, India. Your key responsibilities will include coordinating logistics, ensuring timely delivery of cargo, managing inventory, and liaising with suppliers and carriers. You will be required to have strong organizational skills, attention to detail, and good communication abilities. A graduate degree is required for this full-time position, and freshers are welcome to apply. The role will be based in an office setting, requiring you to work closely with a team to ensure efficient operations.
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Good Communication Skills Customer Relationship Hospitality Manager
ConfidentialHurry up vacancies for Ground staff near airport apply fastConfidential Beldanga, West Bengal via OLX India21 days agoFulltimeNo Degree MentionedApply on OLX IndiaJob descriptionHuge vacancies available for freshers apply fast indigo Airlines near by jobs provide female.Call me for this job golden opportunity for freshers apply fast.Limited company permanent job limited seats for freshers.All India based job provide Apply Fast freshers and experienced candidates call HR.1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006...Report this listingIndigoKolkata Airport Catering Officer Job for Fresher, May 2025Indigo Kolkata, West Bengal via Aviation Dreamer25K a monthFulltimeNo Degree MentionedApply on Aviation DreamerJob descriptionCompany Name Indigo AirlineJob Title Sales Operations CoordinatorJob Location Kolkata, West Bengal, IndiaLast Date Of Application May 2025Interview Location Kolkata, West Bengal, IndiaApplication Process OnlineJob DescriptionsWork closely with various employees of other departments in the same organization.Implement innovative strategies for Operational efficiency, cost control & minimize wastage of food and beverages.Monitor the performance of the Catering Unit assigned to ensure efficiency in operations and meeting the desired targets.Maintain Log books and various other reports viz: books of account. Menu planning, indenting and purchasing, Uplifts and Off Loads.Build and maintain relations with the Catering Unit.Implement marketing plans made by the organization for augmenting the business volume by enhancing brand visibility and implementing business plans/strategies for maximizing profitability & revenue generation.Achieve increased sales and maximize profit in assigned territory.Interact with the Crew / Ground Staff to gather feedback regarding the products/utilities provided.Progress study of various agendas like Food Cost Charts, Cyclic Menus, Breakage Reports, etc
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Good Communication Skills Customer Management Business Understanding Customer Relationship
VistaraVistara Career Cabin Crew at Kolkata in May 2025Vistara Kolkata, West Bengal via Aviation Dreamer55K a monthFulltimeNo Degree MentionedApply on Aviation DreamerJob descriptionCompany Name Indigo Job Title Ground staff Job Location KolkataWalk-in Date May 2025Job DescriptionsWelcome passengers on board and direct them to your seats.Inform passengers of the aircraft safety procedures and ensure that all hand luggage is safely stored away.Including the safety of the safety device and the safety checks, the flight is ...Report this listingAviation DreamerGround Staff Job in Kolkata Airport [Cargo Agent] May 2025Aviation Dreamer Kolkata, West Bengal via Aviation DreamerFulltimeNo Degree MentionedApply on Aviation DreamerJob descriptionCompany Name IndigoJob Title Cargo Agent [Ground Staff]Job Location Kolkata, West Bengal, IndiaLast Date Of Application NAApplication Process OnlineJob DescriptionsCargo shipment handling.Conduct cargo operations in accordance with applicable regulations and standards as laid down in this manual.Ensure proper packing, marking and weight is there on the packet/AWB before acceptance.Ensure cargo is properly manifested as per sales planning.Ensure cargo is dispatched from warehouse properly with all relevant documents.Ensure proper documentation and reports are generated.Ensure proper segregation/ trolley make up are done for flights.Ensure cargo is properly loaded/un-loaded from aircrafts.Ensure proper messages are forwarded to various destinations of location of cargo and documents etc.Ensure incoming cargo is properly segregated and delivered to consignee and ensure proper messages are send of discrepancy if any.Ensure all relevant daily maintenance function of equipments is carried out.Liaison with customs/AAI/CUT Operator and ensure all Govt. Regulations of Customs/AAI/CUT Operator are met.Ensure issuance of carting orders for export cargo and delivery orders addressed to CustomsEnsure that proper booking and reservations for shipments are done on the computerEnsure verification and acceptance of Cargo and rate/ volume are checkedEnsure that Cargo Agents issue correct Airway billsUndertake issuance of Airway bill on behalf of assigned ProductPrepare and execute customs paperwork on behalf of assigned Product, if need beSupervise functions performed by the Ground handling staff on the rampSupervise the work of the loaders and ensure that delegated work is performed in the prescribed manner.Ensure that the Ground support equipments are properly maintained and are meeting the safety standards. Also all assets are kept clean and are in serviceable condition.Ensure that all safety / security and SOPs with regard to Cargo operations are taken care of.Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.
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