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Customer Relationship Manager Job Vacancies in Bihar

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Relationship Manager - Full Time (Female Candidates Preferred)

Indusind Nippon Life Insurance Company Limited

  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Gaya
Customer Relationship Customer Service HNI Acquisition Team Management Skills
We are looking for a dedicated Relationship Manager to join our team in Gaya, India. This position is suitable for female candidates with 1 to 5 years of experience. The successful candidate will play a key role in building and maintaining strong client relationships.The main responsibilities include:- Client Engagement: Act as the primary point of contact for clients, ensuring their needs are met and fostering a positive relationship.- Account Management: Monitor client accounts and provide support to enhance customer satisfaction and retention.- Product Knowledge: Stay informed about our products and services, offering clients the best solutions for their requirements.- Feedback Collection: Gather client feedback to understand their needs and improve services, ensuring we meet or exceed expectations.To succeed in this role, candidates should possess strong communication and interpersonal skills, allowing them to establish rapport with various clients. Problem-solving abilities are essential to address client concerns effectively and efficiently. Candidates should also demonstrate good organizational skills, as managing multiple client accounts requires careful attention and tracking. A keen interest in building lasting relationships and the ability to work neatly in a team-oriented environment are essential.A bachelor's degree is required, and candidates should have a proactive approach to work, displaying confidence and professionalism in all interactions. Your ability to connect with clients and understand their needs will be crucial in driving our success.
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Hajipur
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Google API Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service
As an Airport Manager, you will be responsible for ensuring that daily airport operations run smoothly and safely. Your role will involve managing various aspects of airport functionality, including customer service, safety protocols, and staff management. Key Responsibilities:- Overseeing Airport Operations: Manage the daily activities at the airport, ensuring everything runs efficiently and according to regulations.- Staff Management: Supervise airport staff, including ground crew and customer service representatives, to ensure they perform their duties effectively.- Customer Service: Address passenger inquiries and complaints, ensuring a positive travel experience for all airport users.- Safety Compliance: Monitor safety protocols and emergency procedures, ensuring that the airport adheres to industry safety standards.- Budget Management: Assist in managing the operational budget and financial aspects of the airport to maximize efficiency and reduce costs.- Coordination with Agencies: Work closely with local authorities, airlines, and vendors to maintain effective communication and collaboration on various projects and activities.To succeed in this role, candidates should have strong organizational and leadership skills. Good communication abilities are essential for interacting with staff and passengers. Basic computer skills are also required to handle operational reports and manage schedules. An understanding of safety regulations and customer service principles will be beneficial. A positive attitude, problem-solving skills, and the ability to work under pressure are highly valued in this position.
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  • 0 - 6 yrs
  • Patna
Good to Talk Customer Relationship Leadership Time Management Lead Generation Communication Skills
We are looking for a Sales Manager to lead our sales efforts in Patna. This is a full-time, office-based position suitable for individuals with 0 to 6 years of experience, and a minimum education of 10th pass.Key Responsibilities:- Develop Sales Strategies: Create effective strategies to increase sales and meet targets. This involves analyzing the market and understanding customer needs.- Manage Sales Team: Supervise and motivate a team of sales representatives. Provide guidance and support to ensure the team meets its objectives.- Build Customer Relationships: Establish strong relationships with clients to foster loyalty. This includes regular communication and addressing any concerns they may have.- Track Sales Performance: Monitor sales data and prepare reports on performance. This helps identify areas for improvement and celebrates team successes.- Train and Onboard New Staff: Facilitate training sessions for new team members. Ensure they understand the sales process and company goals.Required Skills and Expectations:- Strong communication skills are essential to effectively interact with clients and team members.- Candidates should have good analytical skills to interpret sales data and make informed decisions.- A positive attitude and team-oriented approach are crucial for motivating others and fostering a collaborative work environment.- Basic computer skills, especially knowledge of spreadsheets and sales software, are important for reporting and tracking.- A willingness to learn and adapt is valued, as the sales landscape can change rapidly.
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Face-to-Face For Sales Manager Jobs (Freshers)

Ruloans Distribution Services Pvt Ltd

  • 0 - 2 yrs
  • Biharsharif Nalanda
Customer Relationship Retail Sales Time Management Corporate Sales
We are seeking a motivated Sales Manager to join our team in Biharsharif, Nalanda. This position is ideal for recent graduates or those with up to two years of experience in sales. As a Sales Manager, you will play a key role in driving sales and expanding our market presence.Key Responsibilities:1. Sales Strategy Development: Create effective sales strategies to reach potential customers and boost sales volume. Understand market trends to identify opportunities for growth.2. Team Management: Lead and inspire the sales team to meet and exceed sales targets. Provide guidance and support to help improve their performance.3. Customer Relationship Management: Build and maintain strong relationships with clients. Understand their needs to provide the right solutions and ensure customer satisfaction.4. Performance Reporting: Track and report on sales performance metrics regularly. Analyze data to identify areas for improvement and adapt strategies accordingly.5. Market Research: Conduct research to understand market dynamics and customer preferences. Regularly update the team on market information and competitor activities.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to connect with clients and motivate team members. A results-oriented mindset is essential, along with the ability to analyze sales data and identify trends. Proficiency in basic computer applications is required, as well as a willingness to learn and grow within the sales domain. A passion for sales and customer service is crucial for success in this role.
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  • 1 - 4 yrs
  • 1.3 Lac/Yr
  • Patna
Customer Relationship Customer Support Customer Service
We are seeking a dedicated Customer Service Manager to lead our customer support team in Patna, India. The ideal candidate will have 1 to 4 years of experience in customer service and should be a female with at least a 12th-grade education. This full-time position requires the individual to work from the office.In this role, you will oversee customer service operations, ensuring that our customers receive the highest level of support. You will manage a team, train new staff, and implement strategies to improve customer satisfaction.Key responsibilities include:- Team Leadership: Lead, motivate, and develop a team of customer service representatives to ensure effective performance.- Customer Support: Address customer inquiries and complaints efficiently, ensuring timely resolution to enhance customer experience.- Process Improvement: Analyze current customer service processes and work on enhancing them to boost productivity and satisfaction.- Reporting: Track and report on key performance metrics to gauge team performance and customer happiness.Candidates should possess excellent communication skills, a positive attitude, and strong problem-solving abilities. Ability to manage stress and work effectively under pressure is important. Proficiency in computer applications and basic customer service tools is expected. A strong focus on team collaboration and customer relationships is essential in this role.
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  • Fresher
  • 6.0 Lac/Yr
  • Gaya
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a crucial role in providing excellent service to travelers at the airport. This position is ideal for freshers and requires a basic education of at least 10th grade. Your responsibilities include:- Welcoming Guests: Greet travelers upon their arrival and assist them with any questions they may have to create a friendly atmosphere.- Information Provider: Offer accurate information about flight departures, arrivals, terminal facilities, and other airport services to help guests navigate the airport effectively.- Problem Solving: Address any issues or concerns guests may encounter during their travel experience, ensuring prompt resolutions to improve customer satisfaction.- Liaison with Airlines: Communicate with airline representatives to resolve passenger-related queries and ensure that guests receive the assistance they need.- Feedback Collection: Gather feedback from guests regarding their experiences to help improve airport services and guest satisfaction levels.To succeed in this role, you should possess strong communication skills in both written and spoken formats. You should be friendly and approachable, with a positive attitude towards helping others. Time management skills are essential to manage multiple tasks effectively. Additionally, a good understanding of customer service principles will be beneficial. You should be adaptable and able to work in a fast-paced environment, ensuring a smooth experience for all travelers.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Gaya
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an Airport Guest Relationship Executive to join our team in Gaya. This role is ideal for someone who enjoys interacting with people and providing excellent customer service. If you have a passion for hospitality and a positive attitude, this could be the perfect opportunity for you.Key Responsibilities:- Greeting Guests: Welcome and assist arriving and departing passengers at the airport to create a friendly atmosphere.- Providing Information: Answer questions and provide information about airport services, facilities, and flight details to enhance guest experience.- Handling Complaints: Address and resolve guest complaints professionally and promptly, ensuring customer satisfaction.- Coordinating with Staff: Work closely with airport staff, including security and transport services, to ensure smooth operations and guest handling.- Maintaining Records: Keep accurate records of guest interactions and transactions for future reference and improvements in service.Required Skills and Expectations:- Communication Skills: Strong verbal communication is essential to effectively interact with guests and colleagues.- Customer Service Orientation: A helpful and friendly attitude is needed to assist guests and create a welcoming environment.- Problem-Solving Abilities: The ability to think quickly and find solutions to guest issues enhances their experience.- Team Player: Willingness to work collaboratively with other team members and departments is crucial.- Basic Computer Skills: Familiarity with basic computer operations will help in maintaining records and information management.Candidates with a positive attitude and a strong commitment to customer service are encouraged to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive to join our team in Patna. This full-time position is ideal for individuals with 0 to 2 years of experience who seek to build a career in customer service. As a part of our team, you will play a critical role in managing customer interactions.Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or in person to understand their queries and provide solutions.- Issue Resolution: Identify customer issues and work efficiently to resolve them, ensuring customer satisfaction and loyalty.- Feedback Collection: Gather customer feedback to help improve services and report it to the management team for enhancement plans.- Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring that all information is up to date.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. A positive attitude and willingness to learn are essential. Proficiency in basic computer applications is expected, along with the ability to manage multiple tasks efficiently. Applicants need to demonstrate problem-solving skills and a keen attention to detail. Being a team player who can thrive in a dynamic environment is crucial for success in this role.
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  • Fresher
  • Sambhaji Nagar Aurangabad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support for various inquiries. You will work from home and will be responsible for assisting customers in an efficient and friendly manner.- Handle customer inquiries: Respond to customer questions and concerns through phone, chat, or email. You will be the first point of contact, and it is important to provide clear and helpful answers.- Provide product information: Share details about our products and services. You will need to understand the offerings well enough to educate customers and guide them in their decisions.- Resolve issues: Address and resolve any customer complaints or problems. You will be responsible for finding solutions and ensuring that customers are satisfied with their experience.- Document interactions: Keep records of customer interactions in our system. This will help track inquiries and ensure a consistent experience for all customers.- Collaborate with team members: Work with other customer care representatives and departments to enhance customer service. Teamwork will help improve processes and create better solutions for customers.To succeed in this role, you should have strong verbal and written communication skills. A positive attitude and problem-solving abilities are essential, as your goal is to enhance customer satisfaction. Being detail-oriented and organized will help you manage inquiries effectively. Freshers are encouraged to apply, and a high school diploma is required.
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  • 5 - 6 yrs
  • Patna
Customer Relationship Retail Sales Channel Sales Lead Generation Convincing Power Communication Skills
We are looking for a motivated and experienced Sales Manager to join our team in Patna. The ideal candidate will have 5 to 6 years of experience in sales and a strong ability to lead a sales team. This full-time position requires working from the office.Key Responsibilities:- Team Leadership: Lead and inspire a sales team to achieve targets, ensuring each member understands their goals and responsibilities.- Sales Strategy Development: Create and implement effective sales strategies to increase market share and drive revenue growth in the assigned region.- Client Relationship Management: Build and maintain strong relationships with key clients to enhance customer satisfaction and loyalty.- Performance Monitoring: Track sales performance metrics, analyze results, and prepare reports to assess performance against targets and identify areas for improvement.- Market Research: Conduct market analysis to understand trends, competition, and customer needs, using this information to inform sales strategies.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills, enabling effective interaction with clients and team members. Proven experience in sales management and a deep understanding of sales processes are crucial. The ideal candidate should be results-driven, able to work under pressure, and possess excellent negotiation skills. A bachelor's degree in business or a related field is preferred. Additionally, the candidate should be comfortable with working from the office and demonstrate a strong work ethic.
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  • Fresher
  • 2.3 Lac/Yr
  • Muzaffarpur
Customer Relationship Retail Sales Marketing Communication Management Skills Field Sales b2c Marketing Selling Skills Lead Generation Sales and Demonstrations
We are looking for a motivated Field Sales Executive intern to join our team in Muzaffarpur, India. This position is ideal for freshers who are ready to learn and grow in a sales environment.Key Responsibilities:- Sales Outreach: Actively reach out to potential customers, introducing our products and services to generate interest and sales opportunities.- Relationship Building: Develop and maintain strong relationships with clients, ensuring their needs and concerns are addressed promptly to foster loyalty.- Market Research: Gather information about competitors and market trends to support sales strategies and improve performance.- Reporting: Regularly report on sales activities and outcomes, helping to identify successful methods and areas for improvement.Required Skills and Expectations:Candidates must possess strong communication skills, as engaging and persuading potential customers is essential for success in this role. A good understanding of customer service principles and basic sales strategies is important; however, we welcome fresh perspectives and enthusiasm. The ability to work independently and manage time effectively while being self-motivated is crucial, as this internship allows you to work from home. We expect a positive attitude, willingness to learn, and a strong commitment to reaching sales targets. Male candidates are preferred for this internship role.
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Hiring For Sales Manager

DRR Buildcon Pvt.Ltd

  • 3 - 5 yrs
  • 3.0 Lac/Yr
  • Boring Road Patna
Customer Relationship Management Skills Marketing Communication Leadership Interpersonal Skills Lead Generation Real Estate Sales
We are seeking a Sales Manager with 3 to 5 years of experience to lead our sales team and drive revenue growth. This full-time position is based in our Patna office on Boring Road. The ideal candidate should be a graduate with a proven track record in sales management.Key Responsibilities include developing strategic sales plans to achieve company goals. You will analyze market trends to identify opportunities for expansion and new customer acquisition. Monitoring team performance is essential, as you will set targets and provide coaching to ensure these targets are met. Building and maintaining strong relationships with clients is crucial, as is presenting products and services to potential customers. Additionally, you will lead the recruitment and training of new sales staff, fostering a motivated and effective sales team.The required skills for this role include strong leadership abilities to inspire your team and drive performance. Excellent communication skills are necessary for interacting with clients and managing team relations effectively. You must possess strong analytical skills to evaluate market data and develop actionable strategies. Additionally, a proactive attitude and problem-solving abilities are essential for overcoming challenges and achieving sales objectives.Candidates should be self-motivated and able to work effectively in a fast-paced environment. A successful Sales Manager will demonstrate passion for sales, a customer-oriented mindset, and a commitment to achieving results.
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  • Fresher
  • Patna
Customer Handling Relationship Development Teamwork
We are looking for a dedicated Patient Relation Officer to manage and enhance our patient interaction processes. This is a part-time work-from-home role suitable for freshers who have completed their 12th standard.Key Responsibilities:- Manage Patient Inquiries: Respond to patient questions and concerns through phone or email, ensuring they receive clear and accurate information.- Coordinate Appointments: Schedule and confirm patient appointments, maintaining an organized calendar to prevent conflicts and ensure efficiency.- Assist in Patient Navigation: Help patients understand their treatment options and guide them through the healthcare process, ensuring a smooth experience.- Maintain Records: Keep accurate and up-to-date patient records, making sure all information is securely stored and easily retrievable.- Provide Support: Offer emotional support and reassurance to patients, helping them feel valued and cared for throughout their journey.Required Skills and Expectations:- Excellent Communication Skills: Ability to articulate ideas clearly and effectively in both verbal and written formats, as communication is key to patient relations.- Empathy and Patience: Show understanding and compassion towards patients, recognizing that they may be dealing with stressful situations.- Organizational Skills: Capable of managing multiple tasks efficiently while maintaining attention to detail.- Basic Computer Skills: Familiarity with common software applications and the ability to adapt to new technologies for record-keeping and communication tasks.- Team Player: Willingness to collaborate with healthcare professionals and contribute to a positive working environment. This role is perfect for those who are eager to start their career in healthcare with a strong focus on patient care and support.
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Relationship Manager - Patna

Rajat Intermediary Pvt Ltd

  • 1 - 6 yrs
  • Patna
Customer Service Team Building HNI Acquisition HNI Client Handling Good Communication Skills
We are looking for a dynamic and result-oriented Relationship Manager to join our team. In this role, you will be responsible for managing and nurturing relationships with high-net-worth individuals (HNIs) and retail clients. Your primary focus will be to advise clients on equity investments, assist them in trading, drive revenue through stockbroking products, and acquire new clients to expand our market footprint.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Patna
Sales & Business Development Client Relationship Management Communication Skills English & Hindi Fluency Lead Generation Target Achievement Customer Handling Convincing & Negotiation Skills Follow-up & Telecalling Membership Sales Front Desk Management MS Office Basic Computer
Soham HR Solutions is hiring on behalf of a reputed Gym & Fitness Center located in Kankarbagh, Patna (Bihar).We are looking for a dynamic, energetic, and presentable Sales Executive who can drive membership sales and represent the brand with confidence.Promote and sell gym memberships to walk-in and potential clientsConduct gym tours for walk-in clients and convert them into paid membersMake follow-up calls and nurture leads to ensure maximum conversionAchieve monthly sales targets consistentlyBuild and maintain strong client relationships for long-term retentionHandle membership renewals and ensure minimum drop-outs Candidate Requirements:Field Detail Language English & Hindi - Fluent (Both Mandatory) Age 20 to 30 Years Personality Smart, Confident & Well-Groomed Appearance Presentable & Good Looking Experience 0-2 Years (Freshers Welcome) Qualification 12th Pass / Graduate Salary & Benefits: Fixed Salary20,000/- per month Incentives Performance based (Extra Earning) Location Kankarbhagh, Patna - Bihar Job Type Full Time Why Join Us:Fixed salary + attractive incentivesFitness industry growing careerEnergetic & young work environmentMonday to Saturday (Sunday Off) How to Apply: Interested candidates can send their updated resume with photo to our email or contact directly. Soham HR Solutions Patna, Bihar
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Patna
Customer Relationship Customer Handling Convincing Power
We are looking for a Customer Relationship Officer in Patna, India, with 1 to 2 years of experience. This role involves interacting with customers and building strong, lasting relationships to enhance their experience and satisfaction.Key Responsibilities:1. Customer Engagement: Communicate with customers to understand their needs and concerns. Provide timely responses to inquiries to ensure a positive experience.2. Problem Resolution: Address customer complaints and issues effectively. Utilize problem-solving skills to find solutions and ensure customer satisfaction.3. Feedback Collection: Gather customer feedback and suggestions. Analyze this information to help improve products and services offered.4. Database Management: Maintain accurate and updated customer records. Ensure that all customer interactions are documented for future reference.5. Sales Support: Assist in the upselling of products and services based on customer needs. Help the sales team to identify potential opportunities.Required Skills and Expectations:The ideal candidate will possess a graduate degree and have 1 to 2 years of experience in customer service or a related field. Strong communication skills are essential, as well as a friendly and approachable demeanor. Candidates should be proficient in problem-solving and able to work under pressure. Familiarity with customer relationship management (CRM) software is a plus. A commitment to providing excellent customer service and the ability to handle multiple tasks concurrently is expected.
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Hiring Freshers || Field Sales Executive

Fitneter Technology Private Limited

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Bihta Patna
Customer Relationship Retail Sales Marketing Communication Management Skills Technical Sales b2c Marketing
* Conduct field marketing activities at retail locations* Report on sales performance regularly* Generate leads through direct marketing techniques* Collaborate with B2C marketing team for promotions
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Patna
Sales Skills Client Relationship Management Problem Solving Mortgage Loans Financial Analysis Communication Skills Business Loan Customer Service Housing Loan Loan Processing Home Loans
We are looking for motivated and result-oriented Loan Advisors to assist students/clients in securing education loans. This is a commission-only role with high earning potential. The advisor will work on leads provided by us as well as leads generated independently.
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Sales Manager

Sky Enterprises Pvt Ltd

  • 1 - 7 yrs
  • 3.3 Lac/Yr
  • Dak Bunglow Road Patna
Sales Operations Leadership Customer Relationship
We have vacant of 24 Sales Manager Jobs in Dak Bunglow Road, Patna Experience Required : 1 Year Educational Qualification : B.A, B.Arch, B.C.A, B.Com Skill Sales Operations, Leadership, Customer Relationship etc.
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Sales Manager

Swadha Enterprises Pvt Ltd

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Patna
Customer Relationship Retail Sales Leadership
We have vacant of 23 Sales Manager Jobs in Dackbanglo chouraha Patna Experience Required : 1 Year Educational Qualification : B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree Skill Customer Relationship, Retail Sales, Leadership etc.
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  • Fresher
  • Patna
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive based in Patna, India, you will be the vital link between our company and our customers. Your role involves providing excellent support and ensuring customer satisfaction while working from the comfort of your home. This position is ideal for freshers who have completed their 12th grade.Key Responsibilities:1. Customer Support: Respond promptly to customer inquiries via phone, email, or chat, providing accurate information and resolving issues efficiently.2. Issue Resolution: Identify customer problems and provide effective solutions, ensuring high levels of customer satisfaction and loyalty.3. Product Knowledge: Maintain thorough knowledge of our products and services to offer accurate guidance and support to customers.4. Record Keeping: Document customer interactions and maintain records in our database, ensuring information is up-to-date and accurate.5. Feedback Collection: Actively solicit feedback from customers to improve service quality and inform the team about recurring issues.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A polite and patient attitude is essential, as well as the ability to handle challenging situations calmly. Basic computer knowledge and proficiency in using various communication tools are expected. Freshers should be eager to learn and adaptable to change, demonstrating a passion for helping others. A strong work ethic and commitment to team goals will also be important in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests at the airport. Your responsibilities will include:- Welcoming Guests: Greet and assist guests upon their arrival at the airport, providing a warm and friendly atmosphere.- Providing Information: Offer clear information about flight schedules, gate locations, and airport services to help guests navigate easily.- Handling Requests: Address and fulfill guest requests efficiently, whether it involves guiding them to services or resolving their concerns.- Assisting with Check-In: Support guests with the check-in process, ensuring they have all necessary documents ready and that their needs are met.- Coordinating with Staff: Work closely with other airport staff, including security and ground services, to ensure smooth operations and guest satisfaction.We expect candidates to have the following skills:- Communication Skills: Strong verbal communication skills are essential to interact effectively with guests from diverse backgrounds.- Customer Service Orientation: A passion for helping others and a commitment to providing excellent customer service is crucial for this role.- Problem-Solving Ability: Ability to think on your feet and come up with quick solutions when challenges arise.- Team Player: Willingness to collaborate with colleagues to enhance overall guest experience.Candidates should have completed at least 10th grade and have 0 to 1 year of experience in customer service or a related field. A positive attitude and professional appearance are essential for this role.
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  • Fresher
  • 5.5 Lac/Yr
  • Patna
Passenger Handling Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Patna, you will be the first point of contact for passengers, ensuring they have a smooth and enjoyable experience at the airport. This full-time role is perfect for freshers who are eager to develop their customer service skills in a dynamic environment.Key Responsibilities:- Welcome Guests: Greet passengers warmly as they arrive and assist them with any inquiries or needs they may have.- Assist with Check-in and Boarding: Provide guidance during the check-in process, ensuring that guests understand procedures and have all necessary documentation.- Manage Customer Queries: Address passenger concerns promptly and professionally, providing accurate information and solutions to enhance their travel experience.- Coordinate with Airlines: Work closely with airline staff to facilitate a seamless experience for guests, including managing any special requests.- Promote Services: Share information about airport facilities and services available to guests, including lounges, shops, and dining options to enhance their airport experience.Required Skills and Expectations:Candidates must possess excellent communication skills, with a friendly and approachable demeanor. Basic computer skills are essential for handling check-in systems and customer databases. A customer-oriented mindset and the ability to resolve issues swiftly are important for this role. Freshers should show a willingness to learn and adapt to a fast-paced work environment, ensuring every guest feels valued and assisted during their journey.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a Customer Care Executive to join our team in Patna, India. This is a full-time role ideal for individuals who are passionate about helping customers and solving their issues. As a Customer Care Executive, your main duties will include addressing customer inquiries, providing product information, resolving complaints, and ensuring overall customer satisfaction. You will communicate with customers through phone, email, or chat, listening carefully to understand their needs and responding promptly to their queries. Key responsibilities include:- Handling Inquiries: Address incoming questions from customers to provide clear and helpful information about our services and products.- Resolving Issues: Take ownership of complaints by investigating and finding solutions to ensure customer satisfaction.- Updating Records: Maintain accurate customer records and document interactions in our system for future references.- Following Up: After resolving an issue, you will follow up with customers to ensure they are satisfied with the solution provided.To succeed in this role, you should have strong communication skills and a friendly demeanor. You should be able to work well under pressure and possess problem-solving abilities. Being detail-oriented, you should also have good organizational skills to manage multiple tasks effectively. A minimum of a 12th-grade education is required, and previous experience in customer service, though not mandatory, is a plus. We welcome freshers who are eager to learn and grow in this field.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Bhagalpur
Customer Relationship Air Ticketing Ticket Booking Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination
We are looking for Ticket Checking Staff to join our team in Bhagalpur. In this role, you will help ensure that all passengers have valid tickets while maintaining a positive atmosphere. This position is ideal for individuals with little to no experience who are looking to start a career in the transport sector.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Darbhanga
Customer Relationship Air Ticketing Ticket Booking Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination
We are looking for dedicated Ticket Checking Staff for our office in Darbhanga, India. This role is suitable for individuals with 0 to 2 years of experience. If you have completed your 12th grade and are ready to engage with our customers, we encourage you to apply.Key Responsibilities:- Ticket Verification: Ensure that all passengers have valid tickets for their journey. You will check tickets to confirm that they match the journey details and prevent fraud.- Customer Assistance: Help passengers with any questions or concerns they may have regarding their tickets or travels. Being friendly and approachable is essential for this role.- Reporting Issues: If you notice any discrepancies or issues, you will need to report them promptly to your supervisor. This helps maintain a safe and smooth operation.- Maintaining Records: Keep accurate records of ticket checks. Document any incidents or unusual activities to ensure compliance with company policies.Required Skills and Expectations:The ideal candidate should have good communication skills and a pleasant demeanor to effectively interact with customers. Attention to detail is critical for verifying tickets accurately. You should be reliable, punctual, and able to work as part of a team in a busy environment. A positive attitude and willingness to learn are also important, as you will be a representative of our company.
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Sales Manager

Swadha Enterprises Pvt Ltd

  • 1 - 7 yrs
  • Patna
Good Communication Skills Customer Calling Team Leader Client Coordination Customer Relationship Retail Sales Direct Sales Direct Marketing Channel Sales Lead Generation
We are looking for 23 Sales Manager Posts in Dackbanglo chouraha Patna with deep knowledge in Good Communication Skills, Customer Calling, Team Leader, Client Coordination, Customer Relationship, Retail Sales, Direct Sales and Required Educational Qualification is : B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Patna
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service
We are looking for an Airport Ticketing Executive to join our team in Patna, India. This role is ideal for individuals with 0 to 5 years of experience and is open to those who have completed their 12th grade.As an Airport Ticketing Executive, you will be responsible for booking tickets for passengers, assisting with check-ins, and providing excellent customer service at the airport. You will handle ticket inquiries and resolve any issues that may arise during the booking process.Key responsibilities include:- Ticket Booking: You will assist customers in selecting and booking their flights, ensuring they receive the best options based on their travel needs.- Check-in Assistance: You will help passengers with the check-in process, ensuring a smooth and efficient experience.- Customer Support: You will address customer inquiries and complaints, providing timely and helpful responses to ensure customer satisfaction.- Documentation: You will handle necessary ticketing and travel documentation, ensuring all paperwork is accurate and complete.Candidates should possess good communication skills and a friendly attitude to interact effectively with customers. Basic knowledge of ticketing systems and procedures is preferred but not required. Applicants should be detail-oriented, able to handle multiple tasks efficiently, and willing to work in a fast-paced environment. A team player approach and a commitment to delivering exceptional service are essential for success in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Patna, you will play a crucial role in ensuring a pleasant experience for travelers. You will assist guests from their arrival at the airport until they depart, providing support and information as needed.Key responsibilities include:1. Welcoming Guests: Greet travelers as they arrive at the airport, creating a warm and friendly atmosphere.2. Providing Information: Offer accurate information about flight schedules, boarding gates, and airport services to help guests navigate the airport smoothly.3. Resolving Issues: Address any guest inquiries or complaints swiftly, ensuring that any concerns are managed effectively to maintain high service standards.4. Coordinating with Airlines: Liaise with airline staff to ensure seamless service for passengers, including handling special requests if necessary.5. Monitoring Guest Experience: Keep an eye on guest activities and comfort levels, proactively addressing any needs that may arise during their time in the airport.To succeed in this role, candidates should possess excellent communication and interpersonal skills, with a friendly demeanor and a customer-focused mindset. Basic proficiency in English is preferred, along with a willingness to learn and adapt in a fast-paced environment. Strong problem-solving skills and the ability to work well in a team are essential. A minimum educational qualification of 10th grade is required, with no prior experience necessary, making this a great opportunity for individuals looking to start their career in customer service.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Purnia
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in ensuring a smooth and pleasant experience for all guests at the airport. Your main responsibilities will include:- Welcoming Guests: Greet arriving guests with warmth and professionalism to create a positive first impression.- Assisting with Queries: Provide information regarding flight schedules, services, and facilities available at the airport to help guests navigate their travel needs.- Handling Check-ins: Assist guests during the check-in process to ensure everything runs seamlessly and efficiently.- Managing Complaints: Address any guest concerns or complaints quickly and effectively, striving to resolve issues to their satisfaction.- Coordinating with Airport Staff: Work closely with other airport personnel (security, ground staff, etc.) to ensure smooth operations and facilitate guest needs.- Promoting Services: Inform guests about additional services offered at the airport, enhancing their travel experience.To succeed in this role, you should have:- Strong Communication Skills: The ability to convey information clearly and interact effectively with diverse guests.- Customer Service Orientation: A passion for helping others and a dedication to ensuring guest satisfaction.- Problem-Solving Abilities: The capacity to think quickly and resolve issues that may arise during guest interactions.- Basic Technical Skills: Familiarity with using computers and basic software for checking in guests and managing information.A high school education, specifically at least a 10th-grade completion, is required, and prior experience is not necessary but appreciated. This position is suitable for individuals eager to start their careers in the hospitality and travel industry.
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