Customer Relationship Job Vacancies in Mumbai Harbour

Customer service voice process bpo kpo

P P Oil Private Limited is seeking a dynamic and results-oriented Field Sales Executive to join our retail sales team. This on-field role is crucial for driving sales, building customer relationships, and expanding our market presence. The ideal candidate will be passionate about sales, possess strong communication skills, and have a proven ability to meet and exceed sales targets.Key ResponsibilitiesIdentify and pursue new sales opportunities within the assigned territory.Build and maintain strong relationships with existing and potential clients.Conduct sales presentations and product demonstrations to potential customers.Meet or exceed monthly and quarterly sales targets.Prepare sales reports and forecasts.Negotiate contracts and close deals.Provide excellent customer service and support.Skills and QualificationsCore Skills:Proven experience in sales and achieving sales targets.Strong sales skills, including prospecting, lead generation, and closing deals.Excellent negotiation and presentation skills.Knowledge of sales forecasting and market analysis.Experience with client engagement and client management.Soft Skills:Excellent communication and interpersonal skills.Strong problem-solving and analytical abilities.Ability to work independently and as part of a team.Self-motivated and results-oriented.Experience and ExpectationsEligibility: Open to candidates from all sectors, including corporates, engineering, business schools, arts, and other fields. Candidates from all academic backgrounds are encouraged to apply.Filters: Candidates with up to 10 years of experience are welcome to apply.Perks: (Perks information not provided in the input; details will be shared during the interview process.)

We are looking for 5 Field Sales Executive Posts in Mumbai Harbour, Bhiwandi Thane, with deep knowledge in Customer Relationship, Lead Generation, Marketing Communication, Field Sales, Direct Sales and Required Educational Qualification is : B.Com, Bachelor of Hotel Management

Job Title Customer Service RepresentativeLocation Work from Home (Online)Shift Timings 6 day a week 9 Hrs rotational shiftSalary 18k to 20k a month in handAdditional Benefits - 1500/- per monthWe are seeking a friendly and efficient Customer Service Representative to handle customer orders and provide excellent service. The ideal candidate will be responsible for managing incoming calls, assisting customers with menu selections, placing orders accurately, and ensuring a seamless customer experience.Key Responsibilities:Answer incoming calls promptly and courteously.Assist customers in placing orders and resolving inquiries.Provide information about menu items, specials, and promotions.Accurately input orders into the system and coordinate with the kitchen or delivery team.Handle customer concerns or complaints professionally and escalate when necessary.Maintain a positive and friendly demeanor to ensure customer satisfaction.RequirementsProven customer support experience or experienceStrong phone contact handling skills and active listeningExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diplomaIf you have a passion for delivering exceptional customer service and enjoy interacting with people, we would love to have you on our team!Job Types: Full-time, Permanent, FresherPay: 18,000.00 - 20,000.00 per monthBenefits:Cell phone reimbursementFood providedInternet reimbursementWork from homeSchedule:Monday to FridayNight shiftRotational shiftUS shiftWeekend availabilitySupplemental Pay:Joining bonusOvertime payPerformance bonusShift allowanceEducation:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Required)Hindi (Preferred)Work Location: Remote

Lead generation, communication skills, telephonic talk, sale's marketing, Digital marketing

Role & responsibilities SALESInbound/Outbound calling on leads generated from various sources to offer full range of Jarvis products/subscriptions.Upsell/Cross-sell - Approach existing customers and explore the possibility of offering add-ons or alternative subscriptions to boost salesRenewals - Calling Customers before the end of their tenure to understand their journey and ensure maximum retention.Follow calling scripts and probe to understand and target the needs and interests of customersMaintain call logs, MIS and reporting details regarding calls.SERVICEAddressing the customer queries with timely responses, and collecting reviews and ratings for the service.Coordinating with the back-end team and making any necessary developments on the app or portal and also help identifying the bugs.Preferred candidate profileRM should excel in having good conversations with clients, exhibit mastery in our product, and have a positive outlook that is not put down by a bad customer interaction.Proficient with Ms-OfficeHighly organized and proficient at managing multiple tasks at the same timeStrong communication skills written and oralCreative, innovative, and always think outside the boxMetric driven and have the ability to draw insight from complex dataConfident with a dynamic personalitySales DrivenPerks and benefitsCompetitive CompensationFlexible working hours2nd and 4th Saturdays weekly offsAll Sundays weekly offsMentorship & Growth

Real estate company

Opening for customer service with Leading Insurance Company on Payroll Location - VashiProcess - Inbound Tele callingNeed Graduate Freshers/Exp both can apply.Salary- 14k for FreshersUpto 25k for expNeed good communication with immediate.Day shiftContact- 8097941900

skills Required:Outstanding communication & listening skills.Excellent customer service skills.The integrity to respect private and confidential information.The capacity to work well in a high pressure work environment.Attention to detail.A professional phone manner.Good computer and maths skills.Experience in customer support/ Customer Service will be added advantageResponsibility:Maintaining Good relationships with Channel Partners .Visiting the Channel Partners on a frequent basis for business.Ensuring customer queries are answered to their satisfaction.Using computerized systems to access the details of customers.Helping customer to complete process.Handling customer complaints or handing them over to a supervisor.

Overview - The Customer Support and Service team always represents the voice of the customers. They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through call, chat or email.Role We are looking for a high-performing Customer service professional for VIP SHAADI who is self-driven, loves to interact with customers, can easily strike a conversation with customers and is a high achiever. He should be enthusiastic for Sales & Service for Shaadis new business VIP. We are in the business of finding people happiness and consequently somebody who is jovial, mature, and result-oriented and cares deeply for our customers will be able to succeed in this role. The role is a customer interaction role for VIP SHAADI where the individual is expected to handle escalations, be extremely driven to resolve situations of irate customers, handle the entire consultant team and drive them to achieve sales & service success, through a large and distributed Telesales organization.What you will do in this role Manage post-sales experience and service of premium members of VIP Shaadi. Ensure accurate identification of the clients requirements and helping them find the right match with a seamless best in class experience over the phone. Jointly prospect and shortlist suitable matches for the member. Represent the member and connect with desirable prospects. Facilitate meetings with only consented and relevant matches for the member. Renewal of membership. Maintain a good rapport with customers. To be progressive in the approach and yet respect tradition and backgrounds for our HNI clients. Ensure adherence to service delivery standards and excellence in service. Needs to be partner with the clients in their search for life partner. Involve counseling the member and ensure timely achievement of all LanguageBengaliMalayalamGujarati

Position - CEC ( Relationship Manager/Relationship Executive)Direct salesLocation-MumbaiCTC upto 5.5 LPAMin 1 year experience required in Mutual fundNISM VA CertifiedExcellent Comm SkillsGraduation is mandatoryOnly Friday we have drive for ICICI Prudential Asset Management

Urgent opening for executive marketing.Salary + incentive.Male and female both can apply.For more details contact us.

Talli is a start-up alcohol delivery service currently operating in Thane/Mulund/Navi Mumbai. After an amazing response we are now looking to expand and grow in other areas as well. We would appreciate an addition to our team who would help us grow smoothly and efficiently. Job Description:Communicate regularly with customers/clients either in person or over the telephone to identify their needs and address complaints or concerns regarding company servicesCultivating solid relationships to gain more loyal customers and clientsPitch our business to new clients and create a positive onboarding experience for our new clientsTraining and providing overall guidance to client service employees.Ensuring that the correct terms of sale are entered into the database to prevent avoidable billing issues.Provide regular updates on the progress of customer service and client servicing projects and campaigns that directly affect each client or customerPrepare a report based on thorough analysis of strengths and shortcomings of our services noted during customer/client interactionsSuggest ways to implement better business ideas to improve and grow us as a brandRequirements:Some experience working as a client servicing or customer service.Proficiency in Microsoft ExcelEffective communication and convincing skillsStrong analytical and problem-solving skills.Exceptional customer service skills.Strong phone contact handling skills and active listeningPerks and Benefits:Day shift (off on weekday)Salary range: INR 6000 - 10000 per monthPerformance bonusFlexible scheduleCell phone reimbursementCertification of Internship