Customer Relationship Job Vacancies in Mumbai Beyond Thane

As a Back Office Executive, your main responsibility is to provide administrative and clerical support to the back office team. This includes ensuring the smooth and efficient operation of the office, handling data management tasks, and supporting customer relationship management efforts. Key responsibilities include:1. Providing administrative support to the back office team2. Handling data entry, data management, and record-keeping tasks3. Assisting with the preparation of reports, presentations, and other documents

Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available

Role & responsibilities SALESInbound/Outbound calling on leads generated from various sources to offer full range of Jarvis products/subscriptions.Upsell/Cross-sell - Approach existing customers and explore the possibility of offering add-ons or alternative subscriptions to boost salesRenewals - Calling Customers before the end of their tenure to understand their journey and ensure maximum retention.Follow calling scripts and probe to understand and target the needs and interests of customersMaintain call logs, MIS and reporting details regarding calls.SERVICEAddressing the customer queries with timely responses, and collecting reviews and ratings for the service.Coordinating with the back-end team and making any necessary developments on the app or portal and also help identifying the bugs.Preferred candidate profileRM should excel in having good conversations with clients, exhibit mastery in our product, and have a positive outlook that is not put down by a bad customer interaction.Proficient with Ms-OfficeHighly organized and proficient at managing multiple tasks at the same timeStrong communication skills written and oralCreative, innovative, and always think outside the boxMetric driven and have the ability to draw insight from complex dataConfident with a dynamic personalitySales DrivenPerks and benefitsCompetitive CompensationFlexible working hours2nd and 4th Saturdays weekly offsAll Sundays weekly offsMentorship & Growth

We are Looking for Dynamic Sales Managers Who Will Drive the Sales of Our Products, for Which a Full Fledged Training Will Be Provided. It's a Field Job.

A 15+ years old organisation, urgently needs sales and service executive for sales of Automobile garage Equipment like Wheel aligner, Balancer, Tyre changer , Nitrogen Inflator etc. Location- Thane, Mumbai. Minimum experience in same field will be preferable. Good remuneration package with salary, perks, incentives.

Process : International process Salary : 16000k Incentives : 8k weekly Shift : night shift Saturday and Sunday fixed off Travel allowances : 1500 paid from company Should be comfortable with english

ResponsibilitiesCustomer Service Responsibilities list: Proven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quote strong phone contact handling skills and active listeningFamiliarity with CRM systems and practices customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

. Maintain and update record of customers from whom collections are made.. Maintaining customer payment records.. Responding to customer queries.. Must Having own bike, Android Phone, Vehicle Licence/Insurance. Contacting customers and informing them of their overdue bills.. Advising customers on their payment options and suggesting methods of payments.. Negotiating suitable payment plans.. Maintaining customer payment records.. Responding to customer queries.

A 15+ years old organisation, urgently needs sales and service executive for sales of Automobile garage Equipment like Wheel aligner, Balancer, Tyre changer , Nitrogen Inflator etc. Location- Thane, Mumbai. Minimum experience in same field will be preferable. Good remuneration package with salary, perks, incentives.

. Maintain and update record of customers from whom collections are made.. Maintaining customer payment records.. Responding to customer queries.. Must Having own bike, Android Phone, Vehicle Licence/Insurance. Contacting customers and informing them of their overdue bills.. Advising customers on their payment options and suggesting methods of payments.. Negotiating suitable payment plans.. Maintaining customer payment records.. Responding to customer queries.