Customer Relationship Fresher Jobs in Mumbai Beyond Thane

As a Back Office Executive, your main responsibility is to provide administrative and clerical support to the back office team. This includes ensuring the smooth and efficient operation of the office, handling data management tasks, and supporting customer relationship management efforts. Key responsibilities include:1. Providing administrative support to the back office team2. Handling data entry, data management, and record-keeping tasks3. Assisting with the preparation of reports, presentations, and other documents

Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available

Process : International process Salary : 16000k Incentives : 8k weekly Shift : night shift Saturday and Sunday fixed off Travel allowances : 1500 paid from company Should be comfortable with english

ResponsibilitiesCustomer Service Responsibilities list: Proven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quote strong phone contact handling skills and active listeningFamiliarity with CRM systems and practices customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

. Maintain and update record of customers from whom collections are made.. Maintaining customer payment records.. Responding to customer queries.. Must Having own bike, Android Phone, Vehicle Licence/Insurance. Contacting customers and informing them of their overdue bills.. Advising customers on their payment options and suggesting methods of payments.. Negotiating suitable payment plans.. Maintaining customer payment records.. Responding to customer queries.