Customer Relationship Job Vacancies in Andheri East

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person

We are looking for a proactive and client-focused Client Service Executive to manage client communication, support business development, and maintain long-term client relationships in the automobile industry. The role involves handling client queries, preparing proposals, managing PDD documentation, and supporting new business opportunities.

We are looking for a professional and welcoming Hotel Receptionist to be the first point of contact for our guests. You will manage all aspects of their accommodation, from check-in to check-out, ensuring a seamless and high-quality experience that reflects our brand's standards

Job Profile: Develop and provide solutions to the clients basis their requirements Conduct timely and regular follow-up with the leads and tag them on broadcasts and news articles Increase client base by meeting new clients, taking reference from the existing investors and thereby building AUM Initiate portfolio review of the existing investors in a timely manner Upsell and Cross sell products to the existing investors and keep them updated on the primary and secondary market trends Share regular updates with the investors with regards to the schemes, research papers, etc. Conduct regular marketing activities in coordination with the regional marketing team and product teamMust Haves: Excellent socializing and relation building skills. Excellent communicating and listening skills, ability to explain complex information clearly and in a simplified manner. Should be a confident individual and must conduct and present themselves well in front of client Able to analyse the requirement of the clients basis their financial goals and have strong logical and numerical ability Ability to deal with stress and follow procedures. Has good emotional stability and conscientiousness when dealing with achieving targets. Should always identify opportunities for greater profit Follows the guidelines and compliance needs and be closely monitored and response to any request for documentationDesired Candidate Profiles Candidate Should have a minimum 6 month- 4 years years of experience in Wealth Management, Financial Planning & Investment Advisory. Possession of requisite certifications will be an added advantage Should have exposure in all Wealth Instruments viz., Insurance, FD, Mutual Fund, PMS, AIF etc. Should have a proven track record of AUM generation.Location- Across Mumbai, Maharashtra

Job Description: Customer Care ExecutivePosition Overview:A Customer Care Executive plays a pivotal role in ensuring customer satisfaction and retention. They are responsible for addressing customer inquiries, resolving complaints, and providing support across various communication channels. This role demands excellent communication skills, empathy, and problem-solving abilities to effectively assist customers and maintain positive relationships with them.Key Responsibilities:Customer Interaction:Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate information about products, services, and company policies.Address customer concerns, complaints, and inquiries with patience and empathy. Ensure high levels of customer satisfaction through effective communication and resolution of issues.Problem Resolution:Identify and assess customers' needs to achieve timely and satisfactory solutions. Troubleshoot product or service-related problems and provide appropriate resolutions. Escalate complex issues to higher-level support or management when necessary. Follow up with customers to ensure resolution and satisfaction.Documentation and Reporting:Maintain detailed records of customer interactions, transactions, comments, and complaints. Compile reports on customer feedback, trends, and issues for management review. Utilize customer relationship management (CRM) tools to update and manage customer information effectively.Product Knowledge:Stay updated on product features, specifications, and updates. Provide product demonstrations and explanations to customers when necessary. Collaborate with other departments to address product-related concerns and improve customer experience.Cross-functional Collaboration:Collaborate with sales, marketing, and other departments to ensure a cohesive customer experience. Communicate customer feedback and insights to relevant teams for continuous improvement. Participate in train

Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

Sales AssociateINDUSTRY: Education Sales IndustryEDUCATION: Graduation/Post GraduationWORK EXPERIENCE: 0 5 years JOB TYPE: Full Time - Work from OfficeDEPARTMENT / FUNCTIONAL AREA OF THE JOB: Sales /Business Development- Inside SalesSHIFT HOURS: Monday to Saturday 10:00 AM to 7:00 PMDESIGNATION: Sales Associate ( Fresher - 3.4 Years of Work Experience)Senior Sales Associate (3.5 Years of Work Exp - 5.5 Years of Work Exp)SALARY: Rs. 25,000/ Month Rs. 35,000/Month ( Salary can vary based on experience, interview, and last in hand withdrawn.)JOB RESPONSIBILITIES: 1. Connecting to people who are already working and helping them choose programs that can enhance their careers.2. Calling people from a list and convincing them to join our programs.3. Telling professionals about our management courses that match their needs.4. Keeping in touch with candidates by follow-up calls, sending them emails, and connecting them.5. Keeping track of all the people interested in our programs.6. Making sure to reach the monthly targets set for sales.7. Following the steps before and after making a sale.8. Working well with the team to sell more.SKILLS REQUIRED:1. Good communication skills in English and Hindi2. Able to motivate yourself and aim to achieve your goals.3. Passion for sales.4. Can adjust to a competitive environment and learn from it.LOCATION OF THE JOB - MUMBAI / DELHI / NOIDA/ GURGAON(HQ)

* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.

1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.

Hello Everyone,We are hiring for Mumbai location.Designation : Customer support Associate Process : Blended Process Required : Excellent communication skills in English.Experience : 1 year of experience in CSA Qualification : Graduation.Working days : 6 days.Shift : Day shift Week off : Rotational Week offSalary : 23 in hand Interested one can share their resume on this no. 7693928266

Candidate will be required to explain company's services to clients, discuss and negotiate with clients and try to convert clients for company's services. Role involves emailing clients, discussing with them on phone calls, and WhatsApp.Required Candidate profileAn ideal candidate will be MBA or PGDM Fresher with specialization in Marketing, Finance or IT. Graduate candidates willing to work in client management and client servicing field can apply.

Position description: Ensuring that customers get world-class services and their needs are understood andmet through financial products that the Bank has to offer.Primary Responsibilities: Customer Engagement: Continuous engagement with the portfolio customers mapped as per thecontact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid right cross-servicing of Bank products Accurate logging and resolution of complaints. Attrition control of customers. Regular interactions with the customers and pro-actively assessing customer needs. Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc. Ensure portfolio quality of relationship while racing considering eligibility. Monitor large amount movements and account closure from the deposit accounts. Ensure retention of customers Achievement of portfolio parameters: Meet the defined objectives of the Portfolio managed by therespective VRM Sales: Right cross-sell of products basis profiling and engagement. Penetration of products across groups. Sales across all product segments-TPP, Assets, Cards etc. Acquiring & grouping of all related IDs of the Primary ID. Use of triggers to track maturity of FDs, movement of CASA balances etc.and prevent outflow. Ensure Staff are trained on product knowledge and requisite certifications. Income to be generated at a customer level. Interaction Quality: Achieve Quality benchmarks defined from time to time. Complete and accurate capture of call interactions, including profiling thereby aiding relationshipmanagement. Audit and Service Quality Ensure all laid down system and process are followed as stipulated byAudit and Senior Management Ensure accurate and timely

We are looking for 100 Customer Support Executive Posts in Andheri East, with deep knowledge in Customer Relationship, Customer Care, Customer Support and Required Educational Qualification is : Other Bachelor Degree

Relationship ManagerAndheri (E)Company DescriptionProcess InsuranceAbout ProcessThe insurance transaction involves thepolicyholder assuming a guaranteed, known,and relatively small loss in the form of apayment to the insurer (a premium) inexchange for the insurer's promise tocompensate the insured in the event of acovered lossTitle RM NPSLocation Andheri, MumbaiRequirementCandidates from LI field sales withminimum 6 months of experience,presentable & confident candidatesGood CommunicationEducation Any GraduateShift Timings General Working Hours

1. Client co-ordination2. Servicing the client after receiving the order till the time of collectionof payment.3. Resolve the queries and questions of all the clients.4. Acting as a point of contact for complaints and resolving issues to the concern.5. Ensuring your existing clients are satisfied after throughout the process of order to collection.6. Well-versed with advance excel skills i.e. Hlookup, Vlookup, Pivot Table, Formulas and Functions.

We are Hiring for Customer Relationship Executive. Agent Needs to Help Customers At the Airport

1) Relationship management with Vendors. 2) Handle calls and queries regarding billing issues, product problems, service questions, and general concerns. 3) Responsible for maintaining high professionalism with vendors and working to establish a positive rapport. 4) Update the information gathered in the vendor database.5) Knowledge of Telugu, English & Hindi Language (spoken and written)

PERMANENT WORK FROM HOMECompany: TELEPERFORMANCEHiring for Flipkart BO (voice process)Voice Process24x7 rotational Shifts9 hours of login every day.Graduate (Mandate)1 Year BPO Voice Experience mandatory.6 Days WorkingSalary18k Inhand ,. 21k CTCPlus incentiveExcellent English + Hindi (B2 High)Candidate should have their own system as followsWindows 10(Licensed)4GB RAM or abovei3 / i5 processor or aboveBroadband connection with minimum speed of 20 MBPSWired HeadphonesRounds of Interview:HRVERSANT TESTOPS ROUNDCLIENT ROUNDSYSTEM CHECKNOTEAll Round will be on Google meet.

KEY RESPONSIBILITIES:- Lead Generation- Acquire personal Leads to complete Sales calling- Perform Lead generation calls daily Selling- Adhere to all T&C and sales policies as outlined in the Training ManualPROFILE:- Knowledge and Experience- Computer literacy- Strong verbal and written communications skills- Fluent EnglishCOMPETENCIES:- Good interpersonal skills with ability to communicate with all types of customers- Serviced oriented with an eye for details- Good team working skills and able to work effectively and contribute in a team- Good written and verbal communication skills- Lateral thinking, Persistent and Persuasive/Influencing- Innovative and Consultative skills- Positive, flexible and Enthusiastic- Ability to work to deadlines

What Youll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, youll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, YoullAnswer incoming communications from customersConnect and resolve issues with customers using via verbal & written communicationWhat You Bring to the Role6 mo customer service experienceAbility read, write and speak English at a strong proficiency levelComputer literacyWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values.Monthly CTC between INR 30,000 41,000 with additional performance bonus opportunities.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesMust be able to work on a rotating schedule and weekends/holidays if needed.Job Location :- Goregaon, Mumbai, MaharashtraSalary :- Upto 3.60 LPAJob Category: Customer Service Representative - Voice and ChatJob Type: Full TimeJob Location: Mumbai Maharashtra

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: 250,000.00 - 350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person