Customer Relationship Fresher Jobs in Andheri East

We are looking for a CRM Executive to join our team in Andheri East. This is a full-time position suitable for fresh graduates or those with up to one year of experience.**Key Responsibilities:**- **Manage Customer Relationships:** Maintain and nurture relationships with clients to enhance customer satisfaction and loyalty.- **Data Entry and Management:** Accurately enter and update customer information in the CRM system to ensure data integrity and accessibility.- **Support Sales and Marketing Teams:** Collaborate with these teams by providing them with customer insights and data that can help improve their strategies and outreach.- **Respond to Customer Inquiries:** Address customer questions and concerns promptly and effectively, providing excellent service to maintain a positive company image.- **Monitor Customer Feedback:** Collect and analyze customer feedback to identify areas for improvement in service and product offerings.**Required Skills and Expectations:**Candidates should have a B.Sc degree and possess strong communication skills to effectively interact with customers and team members. Basic knowledge of CRM software would be an advantage. Attention to detail is crucial, as this role involves managing significant amounts of customer data. Adaptability and a willingness to learn are also important, as the candidate will be working in a dynamic environment. A proactive attitude towards problem-solving and a desire to contribute to team goals will be highly valued.

We are looking for a professional and welcoming Hotel Receptionist to be the first point of contact for our guests. You will manage all aspects of their accommodation, from check-in to check-out, ensuring a seamless and high-quality experience that reflects our brand's standards

Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.

Sales AssociateINDUSTRY: Education Sales IndustryEDUCATION: Graduation/Post GraduationWORK EXPERIENCE: 0 5 years JOB TYPE: Full Time - Work from OfficeDEPARTMENT / FUNCTIONAL AREA OF THE JOB: Sales /Business Development- Inside SalesSHIFT HOURS: Monday to Saturday 10:00 AM to 7:00 PMDESIGNATION: Sales Associate ( Fresher - 3.4 Years of Work Experience)Senior Sales Associate (3.5 Years of Work Exp - 5.5 Years of Work Exp)SALARY: Rs. 25,000/ Month Rs. 35,000/Month ( Salary can vary based on experience, interview, and last in hand withdrawn.)JOB RESPONSIBILITIES: 1. Connecting to people who are already working and helping them choose programs that can enhance their careers.2. Calling people from a list and convincing them to join our programs.3. Telling professionals about our management courses that match their needs.4. Keeping in touch with candidates by follow-up calls, sending them emails, and connecting them.5. Keeping track of all the people interested in our programs.6. Making sure to reach the monthly targets set for sales.7. Following the steps before and after making a sale.8. Working well with the team to sell more.SKILLS REQUIRED:1. Good communication skills in English and Hindi2. Able to motivate yourself and aim to achieve your goals.3. Passion for sales.4. Can adjust to a competitive environment and learn from it.LOCATION OF THE JOB - MUMBAI / DELHI / NOIDA/ GURGAON(HQ)

Hello Everyone,We are hiring for Mumbai location.Designation : Customer support Associate Process : Blended Process Required : Excellent communication skills in English.Experience : 1 year of experience in CSA Qualification : Graduation.Working days : 6 days.Shift : Day shift Week off : Rotational Week offSalary : 23 in hand Interested one can share their resume on this no. 7693928266

Candidate will be required to explain company's services to clients, discuss and negotiate with clients and try to convert clients for company's services. Role involves emailing clients, discussing with them on phone calls, and WhatsApp.Required Candidate profileAn ideal candidate will be MBA or PGDM Fresher with specialization in Marketing, Finance or IT. Graduate candidates willing to work in client management and client servicing field can apply.

Position description: Ensuring that customers get world-class services and their needs are understood andmet through financial products that the Bank has to offer.Primary Responsibilities: Customer Engagement: Continuous engagement with the portfolio customers mapped as per thecontact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid right cross-servicing of Bank products Accurate logging and resolution of complaints. Attrition control of customers. Regular interactions with the customers and pro-actively assessing customer needs. Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc. Ensure portfolio quality of relationship while racing considering eligibility. Monitor large amount movements and account closure from the deposit accounts. Ensure retention of customers Achievement of portfolio parameters: Meet the defined objectives of the Portfolio managed by therespective VRM Sales: Right cross-sell of products basis profiling and engagement. Penetration of products across groups. Sales across all product segments-TPP, Assets, Cards etc. Acquiring & grouping of all related IDs of the Primary ID. Use of triggers to track maturity of FDs, movement of CASA balances etc.and prevent outflow. Ensure Staff are trained on product knowledge and requisite certifications. Income to be generated at a customer level. Interaction Quality: Achieve Quality benchmarks defined from time to time. Complete and accurate capture of call interactions, including profiling thereby aiding relationshipmanagement. Audit and Service Quality Ensure all laid down system and process are followed as stipulated byAudit and Senior Management Ensure accurate and timely

We are looking for 100 Customer Support Executive Posts in Andheri East, with deep knowledge in Customer Relationship, Customer Care, Customer Support and Required Educational Qualification is : Other Bachelor Degree

We are Hiring for Customer Relationship Executive. Agent Needs to Help Customers At the Airport

1) Relationship management with Vendors. 2) Handle calls and queries regarding billing issues, product problems, service questions, and general concerns. 3) Responsible for maintaining high professionalism with vendors and working to establish a positive rapport. 4) Update the information gathered in the vendor database.5) Knowledge of Telugu, English & Hindi Language (spoken and written)

KEY RESPONSIBILITIES:- Lead Generation- Acquire personal Leads to complete Sales calling- Perform Lead generation calls daily Selling- Adhere to all T&C and sales policies as outlined in the Training ManualPROFILE:- Knowledge and Experience- Computer literacy- Strong verbal and written communications skills- Fluent EnglishCOMPETENCIES:- Good interpersonal skills with ability to communicate with all types of customers- Serviced oriented with an eye for details- Good team working skills and able to work effectively and contribute in a team- Good written and verbal communication skills- Lateral thinking, Persistent and Persuasive/Influencing- Innovative and Consultative skills- Positive, flexible and Enthusiastic- Ability to work to deadlines

1. Responsible For Admission Target For The Respected Department. Manage Direct Parent Enquiry Handling And Also Manage Telephonic Enquiry Handling.2. Cold-Calling From A Given Data Base For Lead Generation And From Siblings Database.3. Visiting Schools Or Student Premises By Taking Prior Appointment And Present Rao IIT Academy Service Details To Parents.4. Presentation About The Services Offered By Rao IIT Academy.5. Proper Follow Up With The Parents Visited. 6. Help To Maintain Discipline & Decorum In The Respected Department.Candidates From Education Background, Travels, Insurance And Banking Can Apply.Need Good Communication Skill