Customer Management Job Vacancies in East Delhi

Manage both admin and operational work. Quotation and invoice making, Inside sales, back office work. Lead generation, cold calling, sales support.Requirements & Skills:1. High school diploma or equivalent; Associates degree or administrative training is a plus2. Prior experience in an administrative or clerical role preferred3. Strong organizational and time-management skills4. Proficiency with Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace5. Good verbal and written communication skills6. Friendly, proactive, and team-oriented attitude7. Ability to handle sensitive information with confidentiality9:30 AM - 6:30 PM Monday to Saturday

Looking for a self starter, enthu female to manage a pet store floor. Good communication skills, people person, team player, and animal lover.

JOB DESCRIPTION FOR CUSTOMER CARE EXECUTIVE (CCE) (Females Only) (Age upto 30 years)Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.Generate business and leads for new loans from new customers Handle branch walk-ins for business generation.Generate referrals through existing customer base and walk-ins.Meetings with HNI, corporate and institutional clients to promote gold loan proposition.Handle customer requests and complaints and take it to closure.Understand the need of the customer and cross sell other products accordingly.Generate business and leads for other products like insurance, NCDs, gold coin etc.Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily

Looking for a Front office and Store executive to manage a Pet store in East Delhi. Good communication and excel skills. Interact with Pet parents and love for animals.

Experience in marketing and sales Interaction with clients directly Demonstrate a positive attitude, work independently and with little supervision and complete assigned task successfully Fluent in English and hindi.

Customer Relationship Manager - BPO Calling Staff Wanted at Siyaahi Kalaa Tattoos StudioLocation: Lajpat Nagar, Delhi - 110024Experience: Prior experience in BPO calling or customer service preferredJob Type: Full-timeJob Description:Siyaahi Kalaa Tattoos Studio is seeking a skilled Customer Relationship Manager to join our team. As a BPO calling staff member, you'll be responsible for managing customer inquiries, resolving issues, and driving sales growth through excellent communication and relationship-building skills.Key Skills:- Excellent communication and interpersonal skills- Proficiency in Hindi and English languages- Prior experience in BPO calling or customer service- Strong problem-solving and negotiation skills- Ability to work in a fast-paced environmentResponsibilities:- Handle customer inquiries and resolve issues via phone and email- Meet sales targets and promote studio services- Build strong relationships with clients and partners- Collaborate with team members to achieve business goalsWhat We Offer:- Competitive salary and incentives- Opportunities for growth and professional development- Dynamic work environment with a passionate teamIf you're a motivated and customer-focused individual looking for a challenging role, contact us to join our team!Contact Info:Siyaahi Kalaa Tattoos StudioM/55, basement, Vinoba Puri, Block M, Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi 110024Apply Now!

Job Descriptions Providing complete information about the product to the customer.Solving all product related issues of the customers.Giving the right pitch to the potential customers and prospect, so they end up buying the product.Maintaining MIS of customer data.Maintaining and updating the information of the customers regularly.Making products reports by collecting and analysing the information provided by the customers.Build support and establish long term relationships with customers.Successfully create business from new and existing customers.Confident in client-facing (in-person, calls and emails) with strong interpersonal and communication skills.Aligning customer experience strategies with marketing initiatives as well as informing customers about new products

Interacting with prospective clients. Maintaining a Data base in CRM. Calls and Back office work. NO target.

Male Female bothPreference Stock Market knowledge Indian, Banking Sector, Insurance sector, NBFC.Role Responsible to generate brokerage primarily through advising clients on their equity portfolio for long term investments as well as positional trading ideas in stocks for short/ medium term. Develop and maintain a long-term relationship with customers to maintain a high level of retention of the existing customer and also focus on generating new business. Proven experience in the stock market or financial services industry, particularly in a client-facing role. In-depth knowledge of stock market principles, investment products, and trading platforms. To maintain a synergetic relationship with Relationship Managers, by supporting their efforts to enhance business. To keep abreast with the market knowledge and market intelligence. Responsible to ensure all activities are in adherence as per Compliance & Risk. Provide regular updates to the immediate superior as and when required.Skills:Graduate / Postgraduate with overall experience of 3- 4 years, with minimum 1 - 2 years exp in Equities on the client advisory side or in stock market.Should have sound understanding of capital markets,Should be a result-oriented, selfstarter, proactiveShould possess strong networking & relationship building skills, and good communication skills.Job Types: Full-time, PermanentSalary: From 15,000+ 25000 per month + incentive (hike based on interview and experience)Benefits: Quarterly IncentivesSchedule: Day shift

Are you a young, smart & outspoken passionate about sales & marketing, energized by face-to-face interaction with new people, and ready to make an impact from day one? Join our growing team as Market Activation Team Member and play a key role in launching our brand in an exciting new style!

We are looking for a Customer Success Manager to join our team in Delhi. In this role, you will ensure that our customers have a great experience with our products and services.**Key Responsibilities:**- **Customer Onboarding:** Help new customers set up and understand our products, making their transition smooth and welcoming. - **Customer Support:** Address customer inquiries and resolve issues promptly, ensuring they feel valued and supported throughout their journey.- **Relationship Building:** Build strong relationships with customers to understand their needs and drive satisfaction, encouraging long-term loyalty to our brand.- **Feedback Collection:** Gather customer feedback on their experiences and communicate this information to the team to help improve our offerings.- **Success Tracking:** Monitor customer usage and success metrics to identify trends and proactively assist customers in achieving their goals.**Required Skills and Expectations:**The ideal candidate should have strong communication skills to interact effectively with customers and team members. A problem-solving mindset is essential, allowing you to address customer issues quickly and efficiently. Basic computer skills, including familiarity with tools such as email and chat platforms, are necessary. You should be a team player who is eager to learn and grow, with a positive attitude toward helping others. Lastly, attention to detail is crucial for tracking customer progress and maintaining accurate records. This position is suitable for individuals who have completed at least their 10th grade and have a passion for customer service.

HIRING ALERT!!!Weblink.in is looking for Customer Success Manager Role !!!Job Title: Customer Success ManagerLocation: Central DelhiJob Type: Full-TimeDepartment: Marketing / Customer Success.The CSM is responsible for:1. Monitoring Renewal Score2. Tracking inquiry consumption3. Identifying renewal-risk customers4. Coordinating with:Sales (for upgrades)Ads/Growth (for extra leads)5. Ensuring:Right leads go to right customersBefore expiry, not after6. Running renewal-save playbooksThey are NOT responsible for closing dealsThey ARE responsible for renewal confidence. Skills Set Required: 410 years in:Customer SuccessAccount ManagementPost-sales ownershipWorked in:SaaSMarketplaceLead-based businessesComfortable with:Excel / Google SheetsDashboardsTalking to sales & ops teamsKnows:CRM systemsRenewal cyclesKey Responsibilities: Design and implement data-driven retention strategies to increase customer loyalty and reduce churn.Analyze customer behavior, feedback, to identify pain points and opportunities for engagement.Collaborate with Customer Support teams to improve customer experience and satisfaction. Stay up-to-date with industry trends and best practices in customer retention and loyalty programs. Map and analyze every touchpoint in the customer journey to identify friction points. Implement loyalty programs or exclusive benefits that show customers they are valued. Send timely and relevant updates, tips, and value-driven content to keep customers engaged. Address negative feedback early and turn it into an opportunity to delight the customer. Analyze churn data to understand why customers leave and implement solutions to prevent future loss. Interested Candidates can share their Resume:hr.shruti@weblink.in 8588892578

Our company works in service sector and our business is of Insurance, Portfolio Management, Investment Planning and retirement planning. Candidate who will be finalizeds has to deal with ciustomers for all their insurance related services.