As an Airport Terminal Services Agent, you will play a vital role in ensuring a smooth and efficient experience for passengers traveling through the airport. Your primary focus will be on assisting travelers and providing support in various functions.
Key Responsibilities:
- Passenger Assistance: You will greet and assist passengers at check-in, providing information and answering questions to ensure they understand the boarding process.
- Check-In Support: Manage the check-in process, helping passengers with baggage drop-off and ticketing to facilitate a seamless travel experience.
- Boarding Procedures: Ensure passengers board the aircraft on time and assist those needing special attention, such as families traveling with children or individuals with disabilities.
- Information Dissemination: Communicate flight status updates, gate changes, and other critical information to passengers to keep them informed and reduce confusion.
Required Skills and Expectations:
Candidates should possess strong communication skills and be able to interact positively with passengers from diverse backgrounds. A friendly demeanor and problem-solving abilities are important, as you will often address passenger concerns. Attention to detail and the ability to work efficiently in a busy environment are essential. Must have a minimum of completed 12th grade education and be open to working flexible hours. Previous experience in customer service is a plus but not mandatory, as training will be provided for the right candidate.
Experience
0 - 2 Years
No. of Openings
970
Education
12th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab