12th Pass Freshers For Airport Terminal Services Agent

As an Airport Terminal Services Agent in Kanpur, you will play a crucial role in ensuring a smooth and pleasant experience for travelers at the airport. You will assist passengers with various services and help maintain airport operations effectively.

Key Responsibilities:

- Passenger Check-in: Help passengers check in for their flights, ensuring they have the correct documents and luggage.

- Baggage Assistance: Provide support for passengers regarding baggage handling, including lost luggage inquiries.

- Boarding Process: Ensure the boarding process runs efficiently by verifying passenger details and assisting with boarding announcements.

- Customer Service: Address passenger questions and concerns, offering information about flights, services, and airport policies to improve their experience.

- Emergency Procedures: Familiarize yourself with emergency procedures and protocols, ensuring passenger safety during any situation.

Required Skills and Expectations:

- Communication Skills: You must communicate clearly and effectively with passengers, coworkers, and airline staff, assisting in a friendly manner.

- Problem-Solving Ability: You should be capable of handling unexpected situations calmly and finding solutions quickly.

- Attention to Detail: Paying attention to small details is essential, especially when dealing with passenger information and baggage.

- Team Player: Collaborating with other staff members is vital to maintain a seamless operation in a busy environment.

- Basic Computer Knowledge: Familiarity with basic computer operations will help you manage check-in systems and update passenger information.

This role is well-suited for individuals with a passion for customer service and a desire to work in a dynamic airport environment.

• Experience

  0 - 2 Years

• No. of Openings

  970

• Education

  12th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab