Airport Terminal Services Agent Fresher

Join our team as an Airport Terminal Services Agent in Asansol, where you will play a crucial role in ensuring a smooth experience for our passengers.

Key Responsibilities:

- Passenger Check-in Assistance: Help passengers with the check-in process, ensuring they have all necessary documents and correct flight information.

- Ticketing Support: Provide support in issuing boarding passes and answering questions about tickets, flight status, and baggage policies.

- Customer Service: Assist passengers with inquiries, complaints, and any issues they may face, aiming to provide a friendly and helpful environment.

- Baggage Management: Handle the check-in of baggage and inform passengers about baggage claim procedures, ensuring their belongings are tracked accurately.

- Safety Compliance: Ensure all safety protocols are followed, including monitoring baggage and assisting in emergency procedures.

- Collaboration with Team Members: Work closely with colleagues in various departments to coordinate services efficiently and maintain high standards of customer care.

Required Skills and Expectations:

- Communication Skills: Must communicate clearly and effectively with passengers and team members to ensure understanding and satisfaction.

- Basic Computer Knowledge: Familiarity with basic computer operations is essential for managing check-in systems and ticketing.

- Problem-Solving Abilities: Should be able to think quickly and resolve passenger issues effectively.

- Flexibility and Teamwork: Willingness to work in a team environment, adapting to varying shifts and roles as necessary.

- Positive Attitude: A friendly demeanor and commitment to providing excellent customer service are essential for this role.

If you meet these requirements and are eager to start a career in the aviation industry, we encourage you to apply!

• Experience

  0 - 1 Years

• No. of Openings

  28

• Education

  10th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata