Customer Communication Jobs

We are seeking a Customer Care Executive to join our team in Delhi NCR. This is a full-time, work-from-home position open to both freshers and candidates with 0 to 2 years of experience. The Customer Care Executive will primarily engage with customers to resolve inquiries and provide support. Responsibilities include answering customer calls and emails, addressing queries effectively, and providing accurate information about products and services. You will also be responsible for maintaining customer records and ensuring their satisfaction with our services.To be successful in this role, you should possess strong communication skills, both verbal and written, and have the ability to listen actively to customer concerns. Familiarity with customer support software and basic computer skills are expected. A positive attitude and a commitment to resolving issues promptly will contribute greatly to your success.This position does not require any specific fieldwork or travel; however, having a reliable computer and internet connection is essential for your home office setup. The work schedule may involve shifts, so flexibility in working hours and days is required. If you have a passion for helping others and are looking to start your career in customer support, this opportunity is perfect for you.

BPO Voice Process - Job DescriptionA BPO Voice Process involves communicating with customers over the phone to provide information, solve problems, answer questions, and deliver good customer service.Main ResponsibilitiesHandle incoming and outgoing customer calls.Understand customer issues and provide suitable solutions.Explain products, services, and company policies.Maintain a polite and professional tone while speaking.Update customer details and call information in the system.Meet company targets for customer satisfaction, call quality, and productivity.Types of Voice ProcessInbound Voice Process: Receiving calls from customers for support, queries, or complaints.Outbound Voice Process: Calling customers for sales, feedback, follow-ups, or service updates.International Voice Process: Communicating with customers from countries such as the USA, UK, or Australia.Domestic Voice Process: Handling customer calls within India.Skills RequiredGood communication skills in English.Active listening and problem-solving skills.Patience and a positive attitude.Basic computer knowledge.Ability to handle customers professionally.

Job Title: Relationship Executive / Relationship ManagerAbout RichHarborRichHarbor is a financial services platform offering solutions across unlisted shares, private markets, life insurance, corporate finance, and capital solutions.## Job Responsibilities- Build and maintain strong relationships with clients, financial professionals, and business partners.- Identify new business opportunities through calls, referrals, networking, and follow-ups.- Schedule and attend client meetings, partner meetings, and business development meetings to generate new business.- Conduct face-to-face meetings with prospective clients, bankers, wealth managers, and other financial professionals.- Understand client requirements and recommend suitable financial solutions.- Follow up with prospective clients and convert leads into business opportunities.- Coordinate with internal teams for quotations, documentation, transactions, and client servicing.- Maintain accurate client records, meeting updates, sales reports, and follow-ups in the CRM or company sheet.- Achieve assigned business development and relationship management targets.## Requirements- 2-5 years of experience in sales, relationship management, business development, banking, insurance, or financial services.- Excellent communication, interpersonal, and negotiation skills.- Ability to build client relationships and generate business.- Willingness to travel locally for client and partner meetings, as required.- Basic knowledge of financial products, banking, or insurance is preferred.- Comfortable with calling, follow-ups, face-to-face meetings, and working in a target-driven environment.- Proficiency in MS Excel and basic computer applications.## What We Offer- Competitive salary based on experience.- Performance-based incentives, where applicable.- Exposure to financial services and wealth management solutions.- Career growth opportunities in a growing financial services company.Location: Gurugram, HaryanaJob Type: Full-Time Work From OfficeExperience: 2-5 YearsSalary: Depending on experience and skills.Interested candidates can apply with their updated CV.

Key ResponsibilitiesGreet and assist visitors, clients, and employees in a courteous and professional manner.Answer, screen, and direct incoming phone calls.Manage the reception area and maintain a clean, organized, and welcoming environment.Handle incoming and outgoing mail, courier services, and deliveries.Schedule appointments, meetings, and conference room bookings.Maintain visitor logs and issue visitor passes as required.Provide administrative support, including data entry, filing, photocopying, and document management.Coordinate with internal departments to facilitate smooth office operations.Respond to general inquiries and provide accurate information to visitors and callers.Ensure compliance with company policies, security procedures, and reception protocols.

We are seeking an Airline Supervisor to oversee daily operations at our Bhubaneswar office. The ideal candidate will have 1 to 2 years of experience in the airline industry and must have completed at least the 10th grade. This full-time position requires a detail-oriented individual who can manage tasks effectively.nnKey Responsibilities:nn1. Team Coordination: Supervise and coordinate the work of staff to ensure efficient operations and excellent customer service. Provide guidance and support to team members in their daily tasks.nn2. Customer Service: Address passenger inquiries and complaints in a professional manner. Ensure that all customers receive the highest level of service, resolving any issues promptly.nn3. Operational Oversight: Monitor daily airline operations and ensure compliance with safety regulations and company policies. Keep track of flights, schedules, and any necessary adjustments.nn4. Reporting: Prepare and submit operational reports to upper management. Maintain accurate records related to flight operations and passenger feedback.nnRequired Skills and Expectations:nnCandidates should have strong leadership qualities and excellent communication skills. The ability to handle stressful situations with a calm and professional demeanor is essential. Attention to detail and problem-solving skills are necessary to ensure smooth operations. A proactive approach to improving processes and customer satisfaction is highly valued. The ability to work in a team-oriented environment, focusing on collaboration and mutual support, is also important for this role.

Full Time (WFO)Process: chat/voice process Profile: Customer Support AssociateLog in hours: 9 hours shift ( 8 hours login and 1 hour break)Shift timings: Rotational shifts Salary: 13k to 15k6 days working with 1 rotational week of*Notes:* Excellent communication skillsRole & Responsibilities. Handling customers. Solving queries

We are looking for a motivated and experienced Field Sales Executive to join our team in Mukerian Hoshiarpur. This full-time position is ideal for individuals with a strong sales background who are eager to drive growth and build relationships with clients.Key Responsibilities:1. Client Interaction: Engage with potential clients in the field, presenting our products and services effectively to increase sales.2. Relationship Building: Develop and maintain strong relationships with existing customers to ensure satisfaction and foster repeat business.3. Market Research: Analyze market trends and customer data to identify new opportunities and areas for improvement in sales strategies.4. Sales Reporting: Accurately maintain records of sales activities and client interactions to track progress and report to management.5. Target Achievement: Meet or exceed sales targets by implementing effective sales techniques and strategies.Required Skills and Expectations:Candidates should have 2 to 5 years of experience in sales, preferably in a field role. A graduate degree is required. The ideal candidate will possess excellent communication and interpersonal skills, enabling them to effectively connect with clients. Strong organizational skills and the ability to work independently are essential for success in this position. A proactive approach to problem-solving and a results-oriented mindset are vital for achieving sales goals. This role is open to male candidates only.

As a Guest Service Assistant, you will play a vital role in ensuring a welcoming and pleasant experience for our guests.Your key responsibilities will include greeting and assisting guests with their check-ins and handling reservations. You will be responsible for addressing inquiries and providing essential information about services and available amenities. Additionally, you will handle guest complaints with professionalism, ensuring a positive experience for all visitors.The ideal candidate should possess strong communication and interpersonal skills to interact effectively with guests. A friendly attitude and the ability to maintain a professional demeanor in all situations are essential. Attention to detail and problem-solving skills will enable you to address guest concerns promptly. Your role will also require you to be comfortable working in a fast-paced environment.As a full-time position based in Mohali Sector 67, you will be required to work from the office. A minimum educational qualification of 12th pass is essential. This role is open exclusively to female candidates, and no prior experience is required, making it a great opportunity for those beginning their careers in hospitality. In summary, as a Guest Service Assistant, you will be key to creating memorable experiences for guests, ensuring that their needs are met with care and efficiency.

# AI Marketing & Automation InternCompany: Sha Interface Interiors Location: Miyapur, Hyderabad Experience: Freshers welcome Job Type: [Internship / Full-time - select the actual arrangement]### About the OpportunityWant to explore AI beyond chatbots and prompts? Join Sha Interface Interiors and help us use AI agents, automation, and emerging technologies to grow a real interior design business.We are looking for curious, proactive individuals who want to experiment with AI tools and turn their ideas into practical solutions for marketing, promotion, sales, and customer acquisition.### What You Will Do- Explore AI agents and automation tools to streamline marketing and sales operations.- Build AI-assisted workflows for promotional campaigns, content distribution, and local market research.- Identify opportunities to attract potential customers and generate residential interior design enquiries.- Improve lead tracking, customer follow-ups, enquiry qualification, and appointment workflows.- Research competitors, customer demand, and growth opportunities in the Hyderabad interiors market.- Track performance and evaluate which AI-powered initiatives deliver measurable business results.### Who Should Apply?- Freshers, graduates, students, and self-taught learners passionate about AI and automation.- Candidates interested in marketing, business development, sales, technology, or entrepreneurship.- People who enjoy experimenting with new tools, solving problems, and implementing ideas.- Candidates who can think logically, communicate clearly, and take ownership of their work.Programming experience is not mandatory. Practical projects, personal experiments, initiative, and the ability to learn quickly are valuable.### What You Will Gain- Hands-on experience applying AI to real business challenges.- Exposure to AI agents, marketing automation, digital promotion, and customer acquisition.- The opportunity to build practical systems and measure their impact.- Experience working directly on business growth initiatives in a rapidly growing industry.### How to ApplyShare your resume and briefly describe an AI tool, automation, or project you have experimented with. If you have not built a project yet, tell us what you would like to automate and how you would approach it.We value curiosity, initiative, practical thinking, and execution over certificates alone.

WE ARE HIRING - DEHRADUN Location: Dehradun Role: Field Sales Experience: Fresher & Experienced both can apply Qualification:12 th pass Field Sales Role Merchant Acquisition EDC / Digital Payment Solutions Good Communication & Convincing Skills required Interested candidates can share their CV / contact details. Join our team in Dehradun!

We are looking for a dedicated Field Sales Executive to join our team in Surat, India. This role is ideal for individuals with a passion for sales and customer interaction, regardless of prior experience. nnKey Responsibilities:nn1. Client Engagement: You will actively interact with potential customers to understand their needs and promote our products or services effectively.n n2. Sales Target Achievement: Your goal will be to meet specific sales targets by converting leads into customers through effective selling techniques.nn3. Market Research: You will gather information about market trends and competitors, helping us to refine our sales strategy accordingly.nn4. Customer Relationship Management: Building and maintaining strong relationships with clients will be essential for securing repeat business and referrals.nnRequired Skills and Expectations:nnThe ideal candidate should have strong communication skills to articulate product benefits clearly. A good understanding of customer needs and the ability to persuade and negotiate will be crucial for success in this role. We expect candidates to be driven, self-motivated, and able to work independently while also collaborating with team members when necessary. A professional demeanor and a positive attitude will help in creating a good impression with clients. Since this role is full-time and involves working from the office, reliability and punctuality are essential.

Sales department: manage online selling through companies app and website and online brand promotion Hiring : Hiring of business partner

Healthcare Counsellor - Tamil NaduLetzBizz is hiring Healthcare Counsellors for healthcare clinic branches across Tamil Nadu.Eligibility: BAMS, BSMS, BHMS, BNYS, BDS or Pharm D. Freshers and experienced candidates welcome. Female candidates only. Immediate joiners strongly preferred. Applicable professional registration/licence details required where applicable. Strong communication, interpersonal and patient-handling skills.Responsibilities: Counsel patients about healthcare services and treatment packages using approved clinic protocols. Explain services, benefits and pricing clearly. Understand patient concerns and guide them towards appropriate services. Build patient trust and maintain a positive experience. Support package conversions and counselling targets. Coordinate with clinic staff and maintain accurate records.Work schedule: Approximately 10 AM-8 PM. Weekday off; Saturdays and Sundays are working days. On-site role at an assigned Tamil Nadu branch.Indicative salary: Freshers: around 30,000/month. Experienced: up to 35,000-36,000/month, depending on experience and previous compensation. Incentives subject to employer policy.Apply: hr@letzbizz.com / shruthi@letzbizz.comSubject: Healthcare Counsellor - Tamil NaduPlease share your updated CV, qualification, current and preferred location, experience, current and expected salary, notice period, and applicable registration/licence details.

BPO Voice Process - Job DescriptionA BPO Voice Process involves handling customer interactions over the phone and providing professional, timely, and accurate support.Key ResponsibilitiesHandle inbound and/or outbound customer calls.Understand customer queries and provide appropriate solutions.Resolve complaints and service-related issues professionally.Maintain a polite, confident, and customer-friendly communication style.Verify customer information and update records in the system.Follow company policies, call-handling procedures, and quality standards.Document customer interactions accurately.Escalate complex issues to the appropriate team when required.Achieve assigned targets for productivity, quality, and customer satisfaction.Skills RequiredGood verbal communication skills in English.Clear pronunciation and active listening skills.Basic computer knowledge and typing skills.Ability to handle customers calmly and professionally.Problem-solving and multitasking abilities.Willingness to work in rotational shifts, if required.Typical Job ProfilePosition: Customer Support Executive / Voice Process ExecutiveIndustry: BPO / Customer ServiceProcess: Inbound / Outbound Voice ProcessExperience: Freshers and experienced candidates can applyWork: Customer calls, query resolution, complaint handling, and data updating.ContactFor job details and applications: 9043326222

BPO Voice Process - Job DescriptionA BPO voice process involves communicating with customers over the phone to resolve their queries, provide information, and assist with their requests.Key ResponsibilitiesHandle inbound and/or outbound customer calls.Understand customer issues and provide appropriate solutions.Provide information about products, services, orders, or accounts.Handle customer complaints professionally.Maintain accurate customer records after each call.Follow company scripts, policies, and procedures.Meet call quality, productivity, and customer satisfaction targets.Escalate complex issues to the appropriate department.Skills RequiredGood spoken English and communication skills.Clear pronunciation and confidence while speaking.Good listening and problem-solving skills.Basic computer knowledge.Patience and a customer-friendly attitude.Ability to work under pressure and meet targets.

BPO Voice Process - Coimbatore Hiring Ad WE ARE HIRING - BPO VOICE PROCESS Location: Coimbatore, Tamil Nadu Experience: Freshers & Experienced Candidates Job Type: Full-Time Work from OfficeJob DescriptionWe are looking for enthusiastic candidates to join our BPO Voice Process / Customer Support team. The role involves handling inbound and outbound customer calls, understanding customer requirements, resolving queries, and maintaining good customer satisfaction.Key ResponsibilitiesHandle inbound and outbound customer calls.Resolve customer queries professionally.Provide accurate information and solutions.Maintain customer satisfaction and call quality.Update customer/call details in the system.Achieve daily quality and productivity targets.Skills RequiredGood English and Tamil communication skills.Good listening and interpersonal skills.Basic computer knowledge.Customer-friendly attitude.Good problem-solving ability.Willingness to work in rotational shifts, if required.Freshers are welcome.Previous BPO/voice/customer-support experience is an advantage.Eligibility12th / Diploma / Any Degree candidates can apply, depending on the process.Freshers and experienced candidates are welcome. Current Coimbatore listings show both categories being recruited for voice roles. IIndeed+1Candidates with international voice experience may also find opportunities requiring strong English communication and night-shift flexibility. JJob For Freshers+1 SalaryGood English and Tamil communication skills.Good listening and interpersonal skills.Basic computer knowledge.Customer-friendly attitude.Good problem-solving ability.Willingness to work in rotational shifts, if required.Freshers are welcome.Previous BPO/voice/customer-support experience is an advantage.12th / Diploma / Any Degree candidates can apply, depending on the process.Freshers and experienced candidates are welcome. Current Coimbatore listings show both categories being recruited for voice roles.Candidates with international voice experience may also find opportunities requiring strong English communication and night-shift flexibility.15,000 - 28,000 per month + incentives, depending on experience, process and company. Current Coimbatore listings show examples in this rang

We are looking for a dedicated Ramp Supervisor to oversee ramp operations. This role involves managing daily activities related to the ramp area, ensuring everything runs smoothly and safely.nnKey Responsibilities:nn1. Oversee Ramp Operations: Manage the daily operations of the ramp area, ensuring that loading and unloading activities proceed efficiently and safely.nn2. Coordinate Staff: Supervise team members on the ramp, assigning tasks, and ensuring everyone is following operational procedures and safety protocols.nn3. Monitor Equipment: Ensure that all equipment used in the ramp area, like trolleys and forklifts, is in good condition and operates safely.nn4. Report Issues: Identify any problems or delays in ramp operations and provide timely feedback to management to resolve issues quickly.nnRequired Skills and Expectations:nnCandidates should possess a good ability to communicate clearly and effectively, both verbally and in writing. Attention to detail is crucial for maintaining safety standards and ensuring efficiency in operations. Strong organizational skills will help in managing tasks and coordinating with the team. Candidates should be dependable and work well under pressure, adapting to changing situations swiftly. A basic understanding of safety regulations relevant to ramp operations is also beneficial. This position is suitable for freshers who have completed their 10th grade education and are eager to learn and grow in a full-time role while working from home.

We are seeking a motivated Ramp Supervisor to join our team remotely from Bankura, India. This role is perfect for freshers looking to start their careers in a dynamic environment.nnKey Responsibilities: n- Overseeing Ramp Operations: You will manage daily ramp activities, ensuring efficient and timely processes for arriving and departing flights. n- Team Coordination: Collaborate with team members to maintain smooth operations, ensuring all roles are filled and tasks are completed on time. n- Safety Compliance: Ensure all safety protocols are followed during ramp operations to maintain a secure working environment. n- Reporting Issues: Identify and report any issues or delays in operations to management promptly for quick resolution. nnRequired Skills and Expectations: nWe expect candidates to possess strong communication skills, as you will be coordinating with various team members and departments. Attention to detail is crucial, especially when overseeing operations to ensure everything runs smoothly. A proactive attitude and willingness to learn are essential, as you will be in a fast-paced environment that may require quick thinking and problem-solving. A commitment to safety and teamwork will contribute to your success in this role.

We are looking for a Ramp Supervisor to join our team in Malda, India. This full-time position is suited for freshers and only requires a 10th-grade education. The role can be done from home, providing flexibility while overseeing important operations.nnKey Responsibilities:nn1. Monitoring Ramp Operations: Ensure all ramp activities are carried out efficiently and safely, coordinating with staff to maintain smooth operations.nn2. Staff Coordination: Direct and engage with the team, assigning tasks and making sure everyone understands their roles to achieve productivity.nn3. Compliance Checks: Regularly verify that all safety protocols and company policies are followed to maintain a safe working environment.nn4. Reporting Issues: Identify and report any issues or concerns related to ramp activities, ensuring prompt resolutions and communication with management.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to effectively interact with team members. Attention to detail is essential for ensuring tasks are completed accurately and safely. Ability to coordinate and motivate staff is important for maintaining a productive work atmosphere. A proactive approach to problem-solving and a willingness to learn are crucial as you adapt to the demands of the role. Reliability and a positive attitude will contribute to the overall success of operations.

Key ResponsibilitiesManage and develop business opportunities within the assigned area.Achieve monthly, quarterly, and annual sales and operational targets.Conduct regular market visits to identify new customers and business prospects.Build and maintain strong relationships with clients, distributors, dealers, and channel partners.Monitor competitor activities and market trends.Ensure effective implementation of company policies, sales strategies, and promotional campaigns.Coordinate with internal departments for order processing, delivery, and customer support.Prepare area performance reports and business forecasts.Address customer concerns and ensure high levels of customer satisfaction.Support collection activities and ensure timely payment recovery where applicable.Train and guide field staff, sales representatives, or channel partners as required.

Key ResponsibilitiesOn-Ground Prospecting & Lead Generation: Travel across assigned local territories to meet potential clients, retailers, dealers, or corporate prospects face-to-face.Client Presentations & Demonstrations: Conduct direct product or service presentations, deliver pitching proposals, and highlight product benefits tailored to customer needs.Relationship & Network Management: Build and maintain strong relationships with local business owners, retailers, or corporate decision-makers to secure repeat business.Negotiation & Closing: Handle objections on the spot, prepare quotes, negotiate commercial terms, and finalize sales contracts.Market Mapping & Competitor Tracking: Identify untapped areas within the assigned territory, gather competitive intelligence (pricing, offers, demand), and report market trends.Collections & Documentation: Ensure timely collection of payments, invoices, and completion of client onboarding paperwork where applicable.Reporting: Maintain daily visit logs, route plans, client updates, and pipeline status using a Mobile CRM app or daily reporting sheets.

Key ResponsibilitiesDevelop and implement sales strategies to achieve revenue and profitability goals.Lead, mentor, and motivate the sales team to achieve individual and team targets.Identify and develop new business opportunities, markets, and customer segments.Build and maintain strong relationships with key customers and business partners.Monitor sales performance and prepare periodic sales forecasts and reports.Conduct regular market research to identify industry trends and competitor activities.Collaborate with marketing, operations, and other departments to support business objectives.Manage the sales pipeline and ensure effective lead conversion.Negotiate contracts, pricing, and commercial agreements with customers.Ensure customer satisfaction and resolve escalated customer concerns.Monitor and control sales budgets and expenses.