Customer Communication Jobs

Register guests and assign rooms. Accommodates special requests whenever possible.Assists in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.Understands room status and room status tracking.Knows room locations, types of rooms available, and room rates.Knows the location and types of available rooms as well as the activities and services of the property.Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day-use rooms.Possesses a working knowledge of the reservations department. Takes same-day reservations and future reservations when necessary. Knows cancellation procedures.Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.File room keys ( only for manual room key hotels)Knows how to use front office equipment.Process guest check-outs.

We are seeking a dedicated Sales man with 5 to 10 years of experience to join our team in Haridwar, India. This full-time position allows for work from home while focusing on establishing relationships with local shopkeepers and wholesalers to book orders for a new type of water canes.Key responsibilities include engaging with local shopkeepers to promote and sell water canes, ensuring product availability, and effectively managing orders. You will also work to build strong connections with wholesalers, facilitating larger sales and maintaining a steady supply chain.Candidates are expected to have strong communication and negotiation skills to successfully interact with diverse clients. A solid understanding of sales techniques and product knowledge is essential to drive sales growth. Experience in field sales or direct customer engagement will be highly beneficial.The position requires a personal device, such as a laptop or mobile, to manage orders and communicate with clients efficiently. A valid driving license may be necessary for occasional fieldwork or travel, though primarily remote work is expected.Those applying should have a completed 12th-grade education and a proven track record in sales. Successful candidates will be motivated, results-oriented, and eager to contribute to the growth of our innovative products. This is a great opportunity for individuals looking to grow within the sales field while working from home.

Skills & Preferences - Front Desk Receptionist (Female)- Pleasant Personality & Professional Appearance: Well-groomed, confident, presentable, and able to maintain a warm, welcoming attitude with a pleasant smile.- Excellent Communication Skills: Good verbal communication skills in English, Hindi, and Bengali.- Convincing & Persuasion Skills: Ability to interact confidently with prospective students and parents, explain academy courses, handle enquiries, and convert enquiries into admissions.- Customer Handling: Friendly, patient, polite, and professional approach while attending visitors, students, parents, and telephone enquiries.- Positive Attitude: Energetic, enthusiastic, approachable, and capable of maintaining a cheerful atmosphere at the reception.- Computer Knowledge: Basic computer proficiency, including MS Word, MS Excel, email handling, document management, and internet browsing.- Social Media Management: Basic knowledge of Facebook, Instagram, WhatsApp Business, posting updates, responding to messages, and handling social media enquiries.- Internet & Online Research: Comfortable with web browsing, Google Search, online form filling, and basic online administrative activities.- Administrative Skills: Ability to maintain enquiry records, student databases, attendance records, appointment schedules, and daily front-desk reports.- Time Management & Punctuality: Highly punctual, disciplined, responsible, and committed to maintaining office timings.- Multitasking Ability: Capable of managing reception duties, phone calls, walk-in enquiries, computer work, and administrative responsibilities simultaneously.- Learning Attitude: Willingness to learn new software, online tools, admission procedures, and academy operations.Preferred Candidate: Female candidates with a confident, charming personality, a positive attitude, excellent interpersonal skills, and a genuine interest in interacting with people. Freshers with the right attitude and communication skills are welcome to apply.

JOB DESCRIPTION - CUSTOMER CARE MANAGERCompany Name: Nuetech Solar Systems Pvt. Ltd.Position: Customer Care ManagerDepartment: Customer Service / Customer SupportLocation: Bengaluru, KarnatakaExperience: 4-7 YearsQualification: Any Graduate / MBA in Marketing or Business AdministrationSalary: As per industry standards and candidate experienceEmployment Type: Full-TimeAbout the CompanyNuetech Solar Systems Pvt. Ltd. is a leading solar energy solutions company with a legacy of over 30 years in the renewable energy industry. We specialize in Solar Water Heaters, Solar PV Systems, Rooftop Solar Solutions and Heat Pumps.We are looking for an experienced and customer-focused Customer Care Manager to manage customer relationships, ensure customer satisfaction and lead the after-sales service operations.Key ResponsibilitiesManage the overall customer care and customer support operations.Handle customer enquiries, complaints, feedback and service requests professionally.Coordinate with Sales, Service, Production, Dispatch and Technical teams to resolve customer issues.Ensure timely installation, maintenance and after-sales service of Solar Water Heaters, Solar PV Systems and Heat Pumps.Monitor customer complaints and ensure timely resolution within defined turnaround time (TAT).Develop and maintain strong customer relationships to improve customer satisfaction and retention.Manage customer databases, service records and complaint tracking reports.Conduct regular follow-ups with customers to collect feedback after product installation and service.Handle escalated customer complaints and provide effective solutions.Monitor customer satisfaction levels and implement improvements in service quality.Prepare daily, weekly and monthly customer service performance reports.Manage and guide the customer care team to achieve service targets.Coordinate with dealers, distributors and service technicians for customer support.Identify recurring product and service issues and share feedback with management.Ensure professional communication with customers through calls, emails and WhatsApp.Required SkillsExcellent communication and interpersonal skills.Strong customer relationship management (CRM) skills.Good problem-solving and decision-making abilities.Team management and leadership skills.Ability to handle customer escalations and difficult situations.Knowledge of MS Excel, Word and CRM software.Strong follow-up and coordination skills.Ability to work under pressure and meet deadlines.Preferred Candidate Profile2-5 years of experience in Customer Care / Customer Support / After-Sales Service.Experience in Solar, Electrical, Electronics, Manufacturing or Consumer Durable industries is preferred.Prior experience managing a customer care team.Knowledge of installation, warranty, maintenance and service coordination will be an added advantage.Key Performance Indicators (KPIs)Customer Satisfaction Score (CSAT).Customer Complaint Resolution Time.First Call Resolution (FCR).Customer Complaint Closure Rate.Customer Retention and Feedback.After-Sales Service Quality.Team Productivity and Performance.Interested candidates can share their updated resumes with the HR Department.Email Id: hr@nuetechsolar.comMobile No: 8618931528

DESCRIPTIONJob Description - Business Development ManagerLocation: Sector 54, GurugramJob Type: Full-TimeJob Responsibilities:Identify and develop new business opportunities.Generate leads through client visits, networking, and market research.Conduct field visits to meet prospective and existing clients.Build and maintain strong client relationships.Follow up with clients and convert leads into business.Achieve sales targets and prepare regular sales reports.Requirements:Graduate in any discipline.Experience in Business Development or Sales preferred.Good communication and negotiation skills.Willingness to travel for fieldwork.Making and sharing quotationsTarget-oriented and proactive approach.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

Job OverviewJoin our BPO team as a Telecaller, engaging with customers across various sectors including sales, banking, and visa services. This is an ideal full-time opportunity for enthusiastic freshers.Key ResponsibilitiesMake outbound calls to connect with potential customers.Provide clear information and address customer inquiries.Maintain accurate records of all customer interactions.Work towards achieving daily communication and sales targets.Requirements & DetailsMinimum Qualification: 10th PassExperience Level: Fresher welcomeEnglish Fluency: Fluent English requiredSalary: ?12,000 - ?30,000 per monthWork Mode: In-Office (Full-Time)Working Hours: Monday to Saturday, 9:00 AM - 6:30 PM (Rotational Shift)Location : PAN IndiaPlease drop your cv with the role you are interest at jobsforall025@gmail.com

We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.Responsibilities:1. Manage large amounts of inbound and outbound calls in a timely manner2. Follow communication scripts when handling different topics3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives4. Seize opportunities to upsell products when they arise5. Build sustainable relationships and engage customers by taking the extra mile6. Keep records of all conversations in our call center database in a comprehensible way7. Frequently attend educational seminars to improve knowledge and performance level8. Meet personal/team qualitative and quantitative targetsRequirements and Skills:1. Previous experience in a customer support role2. Track record of over-achieving quota3. Strong phone and verbal communication skills along with active listening4. Familiarity with CRM systems and practices5. Customer focus and adaptability to different personality types6. Ability to multi-task, set priorities and manage time effectively7. High school degreePay: 15,000.00 - 20,000.00 per monthWork Location: Sakinaka, Mumbai, MH, India

We are seeking a motivated BPO Customer Support Executive to join our team in Coimbatore. In this full-time role, you will play a crucial part in providing exceptional customer service. This position is ideal for candidates with 0-3 years of experience and at least a 12th-grade education.Key Responsibilities:- Customer Interaction: Engage with customers through various communication channels, addressing their inquiries and providing assistance as needed.- Issue Resolution: Identify and resolve customer issues by troubleshooting problems effectively and guiding them through solutions.- Product Knowledge: Maintain a deep understanding of the company's products and services to provide accurate information to customers.- Record Keeping: Document customer interactions and transactions clearly and promptly for future reference and quality assurance.- Team Collaboration: Work closely with colleagues and other departments to ensure a seamless customer experience and effective problem-solving.Required Skills and Expectations:Candidates must possess strong communication skills to interact confidently with customers. A problem-solving mindset is essential for addressing customer issues efficiently. Additionally, the ability to work effectively in a team environment while maintaining a positive attitude is crucial. Basic computer skills are expected for managing customer information and documentation. A high level of patience and empathy when dealing with customers is necessary to foster positive relationships and enhance overall customer satisfaction.

The Service Coordinator PAN INDIA role involves overseeing service coordination across the country, ensuring efficient engineer allocation and complaint resolution. This position requires installation support, spare parts management, monitoring Annual Maintenance Contracts (AMC), and ensuring customer satisfaction through effective service management systems.Key Responsibilities include:- Service Coordination: Manage service requests and allocate engineers efficiently to resolve customer issues promptly.- Complaint Resolution: Address and resolve customer complaints to enhance satisfaction and service quality.- Installation Support: Provide assistance during the installation of systems to ensure they are set up correctly and function smoothly.- Spare Parts Management: Oversee the inventory and allocation of spare parts necessary for repairs and services.- AMC Monitoring: Track and manage Annual Maintenance Contracts to ensure customer compliance and satisfaction.- Service MIS Reporting: Generate and maintain reports related to service operations for effective management tracking.Required Skills include strong organizational abilities, excellent communication skills, and proficiency in reporting tools and service management systems. Candidates should be motivated team players who can work well under pressure and adapt to changing priorities. This full-time position is based in Mumbai and requires working from the office. Fresh ITI graduates are encouraged to apply. The role involves no specific provisions for working hours or days, but commitment to completing tasks efficiently is expected.

Exciting Career Opportunity - PharmacistAre You a Qualified pharmacist looking for an exciting carrer oppurtunity? We are hiring dedicated and passionate professions to join our healthcare team. Location : HyderabadEligibilityD.PharmB.PharmM.Pharm Mandatory RequirementPCI Certificate / Pharmacy Council Registration CertificateContact Person: SUCHARITHA - 9000348629

Job Title: Multi-Domain Sales and Support Associate (Field Sales, Customer Executive, BFSI, and Voice Processes)Locations: Noida, Delhi NCR, Chennai, Hyderabad, Chandigarh, Ahmedabad, Mumbai (Ghansoli), Bangalore, KolkataExperience: Freshers to 3 Years (Role-dependent)CTC / Salary Range: 2.0 LPA to 5.5 LPA (14,500 to 23,000 per month in-hand + Performance Incentives up to 30,000)---Basic Eligibility and QualificationsQualification: 12th Pass / Graduate / MBA (Role-dependent; MBA with minimum 60% for Field RM).Skills: Strong communication in English and Hindi, basic computer knowledge (Excel/Email), and a sales-driven attitude.Work Schedules: Day shifts, rotational shifts, and US night shifts (5-day or 6-day work weeks based on domain). Transport facility provided for night shifts as applicable.

We are seeking a dedicated CRM Executive to join our team in Ashok Nagar, Jaipur. This entry-level position is ideal for graduates looking to start their career in customer relationship management. The role involves ensuring excellent customer service while managing customer data.nnKey Responsibilities:nn1. Maintain Customer Relationships: Build and nurture relationships with customers to enhance retention and loyalty. You will be the point of contact for customer inquiries and issues.nn2. Data Management: Organize and update customer databases accurately. This includes inputting customer information and tracking interactions to improve service quality.nn3. Support Sales Team: Collaborate with the sales team by providing customer insights and feedback to help in developing strategies that improve sales and customer satisfaction.nn4. Analyze Customer Feedback: Collect and analyze customer feedback to identify trends and areas for improvement. This helps in adapting strategies to better meet customer needs.nn5. Coordinate Customer Communications: Assist in crafting communications and engagements with customers, ensuring that messages are clear and consistent.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to effectively interact with customers and team members. Attention to detail is crucial for managing data accurately. A basic understanding of CRM software is beneficial, though not mandatory. We seek proactive individuals who are eager to learn and adapt in a dynamic work environment. Prior experience is not mandatory, making this an excellent opportunity for fresh graduates.

Company: IITPlanet.com (Powered by GSNA Education Pvt. Ltd.)Industry: EdTech / Online EducationRole: Inside Sales ExecutiveWork Mode: Work From Home (Remote)Job Type: Part-Time / Flexible WorkWork Timings: 10:00 AM to 8:00 PMGender Preference: Female candidates preferredApply At: hr@iitplanet.comRole OverviewIITPlanet.com is hiring a goal-oriented Inside Sales Executive to handle inbound and outbound lead interactions, conduct program counseling, and drive paid course enrollments. You will work remotely using company-provided quality leads to understand customer requirements, explain our educational programs, maintain consistent follow-ups, and convert prospective students/parents into enrollments.Key ResponsibilitiesLead Outreach & Engagement: Contact high-quality leads provided directly by the company via phone calls to introduce IITPlanet's courses and academic programs.Needs Assessment & Counselling: Understand customer requirements, academic goals, and student learning gaps to recommend appropriate learning solutions.Pipeline & Follow-Up Management: Maintain regular, structured follow-ups with interested prospects to guide them through the decision-making process.Conversion & Target Achievement: Convert qualified leads into confirmed bookings and paid enrollments to achieve daily, weekly, and monthly sales quotas.Lead Record Hygiene: Track call statuses, lead feedback, and follow-up schedules accurately.Candidate RequirementsLanguage Proficiency: Mandatory fluency in Telugu and English (verbal and written).Gender Preference: Female candidates preferred.Experience: Prior experience in Pre-Sales, Telecalling, Inside Sales, or EdTech/Education sales is strongly preferred. Experience in K-12 or competitive exam sales (JEE/NEET) is an added advantage.Core Skills: Excellent verbal communication, consultative selling, persuasive negotiation, and active listening skills.Mindset: High energy, target-oriented, resilient in handling objections, and self-disciplined in a remote work environment.Salary, Incentives & Earning PotentialFixed Monthly Salary: 5,000 - 10,000 per monthSales Incentives: Up to 3% commission on closed salesHigh Earning Potential: Strong performance-based incentive structure allowing high-converting candidates to significantly boost total earnings.Key BenefitsWork From Home / Fully RemoteQuality Leads ProvidedCell Phone & Internet ReimbursementsHealth Insurance & Provident Fund (PF)Paid Time Off & Paid Sick LeaveFlexible Remote Schedule within 10:00 AM - 8:00 PM windowProfessional ConductCandidates are expected to maintain professionalism, adhere strictly to pricing guidelines, and uphold student data privacy standards during all phone interactions and remote work activities.Interested candidates can share their profile/resume and contact details to:hr@iitplanet.com

Exciting Career Opportunity - PharmacistAre You a Qualified pharmacist looking for an exciting carrer oppurtunity? We are hiring dedicated and passionate professions to join our healthcare team. Location : HyderabadEligibilityD.PharmB.PharmM.Pharm Mandatory RequirementPCI Certificate / Pharmacy Council Registration CertificateContact Person: SUCHARITHA

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa

WE ARE HIRING - BPO VOICE PROCESSLocation: CoimbatoreWe are looking for enthusiastic and energetic candidates to join our team for the BPO Voice Process.Job DescriptionHandle inbound and outbound customer calls.Provide excellent customer support and resolve customer queries.Explain products and services to customers.Maintain good customer relationships.Achieve daily and monthly performance targets.Required SkillsGood verbal communication skills.Basic English communication.Active listening and problem-solving skills.Customer handling skills.Positive attitude and willingness to learn.Basic computer knowledge.Ability to work in a team.Job Location CoimbatoreContact Details 9043326222Interested candidates, contact us today!Start your career with us and grow your future!

Job Description - BPO Voice ProcessWe are hiring candidates for the BPO Voice Process in Gandhipuram, Coimbatore.Job Role: Customer Support Executive - Voice ProcessLocation: Gandhipuram, CoimbatoreShift: Day ShiftProcess: Inbound / Outbound Voice ProcessQualification: Any Degree / 12th PassSkills Required: Good communication skills, basic computer knowledge, and a positive attitude.Experience: Freshers and experienced candidates can apply.Job Responsibilities:Handle customer calls professionally.Provide information and resolve customer queries.Maintain good customer relationships.Achieve daily performance targets.Interested candidates can apply now!

WE ARE HIRING! - TELECALLING EXECUTIVES Job Vacancy in CoimbatoreWe are looking for enthusiastic, confident, and motivated candidates to join our team as Telecalling Executives. Job Location: Coimbatore, Tamil Nadu Job Role: Telecaller / Telecalling Executive Vacancies: Multiple positions Qualification: 10th / 12th / Any Degree Experience: Freshers and experienced candidates can apply. Job ResponsibilitiesMake outbound calls to customers.Explain company products, services, and advertisements.Handle customer enquiries and follow up with interested customers.Generate leads and maintain customer details.Support advertising and promotional activities.Achieve daily and monthly calling targets. Skills RequiredGood communication skills in Tamil.Basic English communication preferred.Knowledge of advertisement skills and customer handling.Basic computer knowledge.Positive attitude and willingness to learn.Ability to speak confidently over the phone. Salary & BenefitsSalary: Based on experience and company policy.Incentives: Performance-based incentives may be available.Training: Guidance will be provided to selected candidates. For Job Enquiries & ApplicationsContact: 9043326222 Interested candidates in Coimbatore can contact us for further details. Apply Now and Start Your Career!