Customer Communication Jobs

We are seeking a polite and well-organized female Front Office Receptionist to be the first point of contact at our Mohali office. You will play a crucial role in welcoming guests, managing incoming communications, and ensuring smooth day-to-day operations.Key responsibilities include greeting visitors warmly and directing them appropriately, managing phone calls and emails efficiently, and performing basic administrative tasks. You will help maintain the reception area, ensuring it remains tidy and welcoming, and support office staff by providing assistance with various clerical duties. Your role will be pivotal in creating a positive first impression for our office.To be successful in this position, you should possess excellent communication and interpersonal skills, with a friendly demeanor that fosters a welcoming environment. Strong organizational abilities are essential to handle multiple tasks effectively, while being detail-oriented will help in managing office supplies and documentation. A good understanding of basic office procedures and proficiency in using office equipment is expected. Applicants must have completed their 12th standard and be local to Mohali, India, as this is a full-time position requiring presence in the office. Familiarity with basic computer applications and administrative tasks is important, along with the ability to work in a busy environment while maintaining composure. Join us and be a key part of our team in maintaining a professional and inviting office atmosphere!

As a Delivery Executive, you will be responsible for various tasks aimed at ensuring efficient deliveries. The role requires a proactive approach and attention to detail.Key Responsibilities:- Pickup & Loading: Efficiently collect packages from designated locations, ensuring items are handled with care before loading them into your vehicle.- Route Planning & Navigation: Effectively plan delivery routes by utilizing navigation tools to optimize travel time and ensure timely deliveries.- Delivery Execution: Safely deliver packages to customers, confirming receipt and maintaining professionalism during interactions.- Vehicle Maintenance: Regularly check and maintain the delivery vehicle to ensure it is in good working condition for safe operation.- Communication & Reporting: Maintain clear communication with supervisors regarding delivery status and report any issues that may arise during delivery.Required Skills and Expectations:Candidates should possess a valid driving license and have access to a two-wheeler for transportation during deliveries. Punctuality and reliability are crucial for this role, as you will be expected to meet delivery deadlines. The job demands the ability to work under time pressure while maintaining a focus on efficiency and customer service. Additionally, physical stamina may be required for handling heavy packages and performing fieldwork throughout Karur. This is a full-time office-based role, designed for male candidates who have completed their 12th grade education and are looking to begin their careers.

Here is a complete professional advertisement for your International Voice Process job vacancy, including job description, skills, eligibility and contact details.Writing MEGA HIRING - INTERNATIONAL VOICE PROCESS Exciting Career Opportunity! Apply Now!We are hiring enthusiastic and talented candidates for the International Voice Process - Customer Support Executive role. Job Description:- Handle inbound and outbound international customer calls.- Assist customers with their queries and concerns.- Provide excellent customer service and support.- Resolve customer issues professionally.- Maintain customer satisfaction and service quality.- Communicate with international clients. Skills Required:- Excellent English communication skills.- Good verbal fluency and pronunciation.- Strong listening and interpersonal skills.- Customer handling and problem-solving abilities.- Basic computer knowledge.- Good typing and communication skills.- Positive attitude and confidence.- Ability to work in a team.- Willingness to work in rotational shifts. Eligibility:- Freshers and experienced candidates can apply.- Minimum qualification: Any degree (as per company requirements).- Good English communication is mandatory.- Immediate joiners preferred. Benefits:- Attractive salary package.- Incentives and performance bonuses (as applicable).- Career growth opportunities.- Professional working environment.- Training and development support. CONTACT NOW: 9043326222 Don't miss this wonderful opportunity to start your career in the international voice process! Call now for more details and interview opportunities.LIMITED OPENINGS - APPLY TODAY!

As a Collection Executive in Mahipalpur, Delhi, you will play a crucial role in loan recovery through effective communication and customer engagement. This position is suitable for freshers and involves full-time work from the office.In this role, your key responsibilities will include:- Customer Calling: Engage with customers to discuss their outstanding EMI payments and remind them of their payment schedules.- EMI Payment Follow-Ups: Regularly follow up with customers to ensure timely payment and to assist them with any payment-related queries.- Handling Queries: Address customer inquiries and provide necessary information about their loans and payment processes.- Achieving Collection Targets: Work towards meeting the set collection targets to contribute to the overall success of the recovery team.To excel in this position, you will need to possess strong communication skills, enabling you to effectively convey messages and build rapport with customers. A proactive approach to problem-solving and the ability to handle objections will be essential. As a fresh candidate, you are expected to be enthusiastic and have a willingness to learn. It is essential to maintain professionalism during customer interactions. The role does not require any specific technical tools or certifications, but familiarity with basic office software can be advantageous.The working hours and days will follow a standard office schedule, with weekends typically off. This role relies on your commitment and dedication to achieve company goals while providing excellent customer service.

A Video KYC (Know Your Customer) Associate in a bank or financial institution conducts real-time, video-based identity verification for new and existing customers.While many Video KYC roles are hybrid or office-based (such as in Gurugram, Mumbai, or Bengaluru hubs), remote/work-from-home (WFH) options-often listed as Associate - VKYC / B-KYC Support-do exist depending on the employer's remote-work policies and security compliance requirements.Key Job Responsibilities Conduct Live Video Calls: Interact directly with customers over live video to verify their identity in real time as per standard operating procedures (SOPs). Document & OVD Verification: Check Officially Valid Documents (OVDs) such as PAN cards, Aadhaar cards, or passports on camera, matching live photos with government records. Customer Due Diligence (CDD): Perform face-to-face verification, check for liveness/anti-spoofing measures, and ensure compliance with Reserve Bank of India (RBI) or respective regulatory guidelines. Decisioning & Case Management: Approve, hold, or reject KYC applications based on strict policy guidelines, and clear ageing inventory or pending escalations. Product / Cross-Selling (Select Banks): Some digital banking roles also involve explaining bank products or assisting with basic product onboarding. Metrics & TAT Adherence: Meet daily targets for average handling time (AHT), production accuracy percentages, turnaround time (TAT), and login/occupancy hours.Eligibility & QualificationsGraduate/12 th pass candidate can applyFresher & Experience Candidates may applyGood Hindi & English Communication SkillsBasic Computer KnowledgeSmartphone/Laptop with stable internet connection requiredSuitable setup for conducting video verification from home

We are looking for a Sales Man who will work directly with customers in our showroom located in Cachar, Assam. This full-time position is suited for individuals with 0-3 years of experience and requires a minimum education of 10th pass. In this role, the Sales Man will warmly welcome customers, understand their needs, and explain vehicle features, pricing, offers, and finance options available. Following up with leads via phone calls is essential, as is achieving monthly sales targets. The Sales Man will also assist customers through the documentation and delivery process to ensure a smooth transaction.Key responsibilities include greeting customers and assessing their requirements, providing detailed information about vehicle offerings, and following up on sales leads to encourage customer decisions. Additionally, assisting with the necessary documentation and ensuring timely vehicle delivery will be part of the daily tasks.Candidates should have strong communication skills, the ability to understand and address customer needs, and a dedication to meeting sales targets. A valid driver's license may be required for vehicle testing purposes. This position will be office-based, working standard hours with designated days off.The ideal candidate should demonstrate a positive attitude, reliability, and a commitment to excellent customer service, contributing to a thriving sales environment in our showroom.

Job Description / Job Info - Sales ManagernnWe are looking for an experienced and result-oriented Sales Manager to lead our sales team, drive business growth, generate new business opportunities, and achieve company sales targets. The candidate will be responsible for managing client relationships, developing sales strategies, monitoring team performance, and ensuring customer satisfaction. Strong communication, negotiation, leadership, and team management skills are required.nnKey Responsibilities:n- Achieve monthly and annual sales targets.n- Lead and manage the sales team.n- Generate new leads and business opportunities.n- Build and maintain client relationships.n- Develop effective sales strategies.n- Monitor sales performance and prepare reports.n- Identify market trends and competitor activities.nExperience: 3-5 YearsnQualification: Graduate / MBA preferred.

Register guests and assign rooms. Accommodates special requests whenever possible.Assists in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.Understands room status and room status tracking.Knows room locations, types of rooms available, and room rates.Knows the location and types of available rooms as well as the activities and services of the property.Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day-use rooms.Possesses a working knowledge of the reservations department. Takes same-day reservations and future reservations when necessary. Knows cancellation procedures.Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.File room keys ( only for manual room key hotels)Knows how to use front office equipment.Process guest check-outs.

We are seeking a dedicated Sales man with 5 to 10 years of experience to join our team in Haridwar, India. This full-time position allows for work from home while focusing on establishing relationships with local shopkeepers and wholesalers to book orders for a new type of water canes.Key responsibilities include engaging with local shopkeepers to promote and sell water canes, ensuring product availability, and effectively managing orders. You will also work to build strong connections with wholesalers, facilitating larger sales and maintaining a steady supply chain.Candidates are expected to have strong communication and negotiation skills to successfully interact with diverse clients. A solid understanding of sales techniques and product knowledge is essential to drive sales growth. Experience in field sales or direct customer engagement will be highly beneficial.The position requires a personal device, such as a laptop or mobile, to manage orders and communicate with clients efficiently. A valid driving license may be necessary for occasional fieldwork or travel, though primarily remote work is expected.Those applying should have a completed 12th-grade education and a proven track record in sales. Successful candidates will be motivated, results-oriented, and eager to contribute to the growth of our innovative products. This is a great opportunity for individuals looking to grow within the sales field while working from home.

Skills & Preferences - Front Desk Receptionist (Female)- Pleasant Personality & Professional Appearance: Well-groomed, confident, presentable, and able to maintain a warm, welcoming attitude with a pleasant smile.- Excellent Communication Skills: Good verbal communication skills in English, Hindi, and Bengali.- Convincing & Persuasion Skills: Ability to interact confidently with prospective students and parents, explain academy courses, handle enquiries, and convert enquiries into admissions.- Customer Handling: Friendly, patient, polite, and professional approach while attending visitors, students, parents, and telephone enquiries.- Positive Attitude: Energetic, enthusiastic, approachable, and capable of maintaining a cheerful atmosphere at the reception.- Computer Knowledge: Basic computer proficiency, including MS Word, MS Excel, email handling, document management, and internet browsing.- Social Media Management: Basic knowledge of Facebook, Instagram, WhatsApp Business, posting updates, responding to messages, and handling social media enquiries.- Internet & Online Research: Comfortable with web browsing, Google Search, online form filling, and basic online administrative activities.- Administrative Skills: Ability to maintain enquiry records, student databases, attendance records, appointment schedules, and daily front-desk reports.- Time Management & Punctuality: Highly punctual, disciplined, responsible, and committed to maintaining office timings.- Multitasking Ability: Capable of managing reception duties, phone calls, walk-in enquiries, computer work, and administrative responsibilities simultaneously.- Learning Attitude: Willingness to learn new software, online tools, admission procedures, and academy operations.Preferred Candidate: Female candidates with a confident, charming personality, a positive attitude, excellent interpersonal skills, and a genuine interest in interacting with people. Freshers with the right attitude and communication skills are welcome to apply.Mail your cv abhilash.b@becareeracademy.com

JOB DESCRIPTION - CUSTOMER CARE MANAGERCompany Name: Nuetech Solar Systems Pvt. Ltd.Position: Customer Care ManagerDepartment: Customer Service / Customer SupportLocation: Bengaluru, KarnatakaExperience: 4-7 YearsQualification: Any Graduate / MBA in Marketing or Business AdministrationSalary: As per industry standards and candidate experienceEmployment Type: Full-TimeAbout the CompanyNuetech Solar Systems Pvt. Ltd. is a leading solar energy solutions company with a legacy of over 30 years in the renewable energy industry. We specialize in Solar Water Heaters, Solar PV Systems, Rooftop Solar Solutions and Heat Pumps.We are looking for an experienced and customer-focused Customer Care Manager to manage customer relationships, ensure customer satisfaction and lead the after-sales service operations.Key ResponsibilitiesManage the overall customer care and customer support operations.Handle customer enquiries, complaints, feedback and service requests professionally.Coordinate with Sales, Service, Production, Dispatch and Technical teams to resolve customer issues.Ensure timely installation, maintenance and after-sales service of Solar Water Heaters, Solar PV Systems and Heat Pumps.Monitor customer complaints and ensure timely resolution within defined turnaround time (TAT).Develop and maintain strong customer relationships to improve customer satisfaction and retention.Manage customer databases, service records and complaint tracking reports.Conduct regular follow-ups with customers to collect feedback after product installation and service.Handle escalated customer complaints and provide effective solutions.Monitor customer satisfaction levels and implement improvements in service quality.Prepare daily, weekly and monthly customer service performance reports.Manage and guide the customer care team to achieve service targets.Coordinate with dealers, distributors and service technicians for customer support.Identify recurring product and service issues and share feedback with management.Ensure professional communication with customers through calls, emails and WhatsApp.Required SkillsExcellent communication and interpersonal skills.Strong customer relationship management (CRM) skills.Good problem-solving and decision-making abilities.Team management and leadership skills.Ability to handle customer escalations and difficult situations.Knowledge of MS Excel, Word and CRM software.Strong follow-up and coordination skills.Ability to work under pressure and meet deadlines.Preferred Candidate Profile2-5 years of experience in Customer Care / Customer Support / After-Sales Service.Experience in Solar, Electrical, Electronics, Manufacturing or Consumer Durable industries is preferred.Prior experience managing a customer care team.Knowledge of installation, warranty, maintenance and service coordination will be an added advantage.Key Performance Indicators (KPIs)Customer Satisfaction Score (CSAT).Customer Complaint Resolution Time.First Call Resolution (FCR).Customer Complaint Closure Rate.Customer Retention and Feedback.After-Sales Service Quality.Team Productivity and Performance.Interested candidates can share their updated resumes with the HR Department.Email Id: hr@nuetechsolar.comMobile No: 8618931528

DESCRIPTIONJob Description - Business Development ManagerLocation: Sector 54, GurugramJob Type: Full-TimeJob Responsibilities:Identify and develop new business opportunities.Generate leads through client visits, networking, and market research.Conduct field visits to meet prospective and existing clients.Build and maintain strong client relationships.Follow up with clients and convert leads into business.Achieve sales targets and prepare regular sales reports.Requirements:Graduate in any discipline.Experience in Business Development or Sales preferred.Good communication and negotiation skills.Willingness to travel for fieldwork.Making and sharing quotationsTarget-oriented and proactive approach.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa

BPO Voice Process - Hiring Now!Freshers & Experienced Can ApplyJob Location: Gandhipuram, CoimbatoreJob Role: Customer Support Executive - Voice ProcessJob Responsibilities:- Handle inbound and outbound customer calls.- Answer customer queries and provide support.- Explain products and services.- Maintain good customer relationships.- Achieve daily targets.Requirements:- Good communication skills.- Basic English and Tamil.- Basic computer knowledge.- Freshers are welcome.- Immediate joiners preferred.## Apply Now!Contact Number: 9043326222Location: Gandhipuram, CoimbatoreCall now for more details and interview opportunities!

We are seeking a motivated BPO Customer Support Executive to join our team in Coimbatore. In this full-time role, you will play a crucial part in providing exceptional customer service. This position is ideal for candidates with 0-3 years of experience and at least a 12th-grade education.Key Responsibilities:- Customer Interaction: Engage with customers through various communication channels, addressing their inquiries and providing assistance as needed.- Issue Resolution: Identify and resolve customer issues by troubleshooting problems effectively and guiding them through solutions.- Product Knowledge: Maintain a deep understanding of the company's products and services to provide accurate information to customers.- Record Keeping: Document customer interactions and transactions clearly and promptly for future reference and quality assurance.- Team Collaboration: Work closely with colleagues and other departments to ensure a seamless customer experience and effective problem-solving.Required Skills and Expectations:Candidates must possess strong communication skills to interact confidently with customers. A problem-solving mindset is essential for addressing customer issues efficiently. Additionally, the ability to work effectively in a team environment while maintaining a positive attitude is crucial. Basic computer skills are expected for managing customer information and documentation. A high level of patience and empathy when dealing with customers is necessary to foster positive relationships and enhance overall customer satisfaction.

WE ARE HIRING - BPO VOICE PROCESSLocation: CoimbatoreWe are looking for enthusiastic and energetic candidates to join our team for the BPO Voice Process.Job DescriptionHandle inbound and outbound customer calls.Provide excellent customer support and resolve customer queries.Explain products and services to customers.Maintain good customer relationships.Achieve daily and monthly performance targets.Required SkillsGood verbal communication skills.Basic English communication.Active listening and problem-solving skills.Customer handling skills.Positive attitude and willingness to learn.Basic computer knowledge.Ability to work in a team.Job Location CoimbatoreContact Details 9043326222Interested candidates, contact us today!Start your career with us and grow your future!