Customer Communication Jobs

Urgent Hiring: Customer Care ExecutivePosted by: ADI HR & Consulting (Recruitment Partner) Openings: Limited - Apply Today! Location2nd Floor, Indo Japan Building, EP Block, Webel More, Near Yes Bank, Sector V, Salt Lake, Kolkata Salary

We are seeking an Airport Representative to join our team in Patna, India. This is an exciting opportunity for individuals with 0 to 5 years of experience who have completed their 12th grade. You will serve as a key point of contact for travelers at the airport.Key Responsibilities:1. Customer Service:You will assist passengers with their inquiries and provide information about flights, check-in procedures, and airport facilities to ensure a smooth travel experience.2. Coordination:You will liaise with various airport staff, airlines, and service providers to ensure effective communication and coordination for passenger needs, enhancing their journey.3. Handling Complaints:You will address and resolve any passenger complaints or issues that arise during their time at the airport, ensuring their concerns are handled professionally.4. Document Verification:You will verify travel documents for travelers, helping to ensure all paperwork is in order before boarding.Required Skills and Expectations:Candidates should possess excellent communication skills and a strong customer-focused attitude. You should be reliable, punctual, and capable of working in a fast-paced environment. A friendly demeanor, along with the ability to work well in a team, is essential. Strong problem-solving skills will be valuable when addressing passenger concerns. Flexibility with working hours, including weekends and holidays, is expected.

We are looking for a Ground Hostess to join our team in Gurgaon, India. This is a full-time position suitable for candidates with 0 to 2 years of experience and a minimum educational requirement of completing the 12th grade. As a Ground Hostess, you will be the first point of contact for passengers at the airport or venue. Your role involves assisting travelers with check-in, providing information about flights, and ensuring a smooth boarding process. You will play a vital role in enhancing the overall customer experience.Key Responsibilities include:1. Check-in Assistance: Greeting passengers, checking their tickets, and assisting them with the check-in process to ensure timely boarding.2. Information Provider: Offering accurate and helpful information regarding flights, gate changes, and airport services to passengers.3. Customer Support: Addressing passenger queries or concerns and providing solutions to ensure a pleasant travel experience.4. Coordination: Working closely with other staff members to maintain operational efficiency and assist during peak travel times.Required Skills and Expectations:Successful candidates should have excellent communication skills and a friendly demeanor. Being customer-oriented and able to work well under pressure is crucial. Basic computer skills are required to manage check-in systems. A positive attitude and the ability to work as part of a team are essential for creating a welcoming environment for all travelers.

We are seeking a dedicated Hotel Steward to join our team in Banjar Kullu. The ideal candidate will have 1 to 3 years of experience in the hospitality industry and a passion for delivering exceptional service.Key Responsibilities:1. Table Setup and Maintenance: You will prepare dining areas by setting tables, ensuring cleanliness, and arranging utensils, to create a pleasant atmosphere for guests.2. Serving Food and Beverages: You will serve meals and drinks to guests promptly and courteously, ensuring their dining experience exceeds expectations.3. Guest Interaction: Engaging with guests to understand their needs and preferences is vital. You will answer any questions they have about the menu or services.4. Cleaning Duties: After meals, you will clear tables, clean dining areas, and ensure that all equipment is properly maintained and stored.5. Collaboration with Kitchen Staff: Working closely with kitchen teams will be essential to ensure timely service and a seamless dining experience.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education. Strong communication skills and a friendly demeanor are essential for interacting with guests effectively. The ability to work well within a team and follow instructions is crucial. A positive attitude, along with a commitment to providing excellent service, will help ensure that guests have a memorable experience. This full-time position is office-based, requiring adaptability and a dedicated work ethic.

We are looking for a skilled Supply Chain Officer to join our team in Kharkhoda. This role requires 2 to 8 years of experience in supply chain management. The ideal candidate will be responsible for ensuring the smooth flow of products from suppliers to customers.Key Responsibilities:- Manage Supply Chain Operations: Oversee all aspects of supply chain activities to ensure timely delivery of products and optimal inventory levels.- Coordinate with Suppliers: Establish and maintain strong relationships with suppliers to negotiate contracts and secure the best prices and terms.- Monitor Inventory Levels: Regularly check stock levels and forecast demand to prevent shortages or excess inventory.- Analyze Data: Use supply chain metrics to analyze performance and identify areas for improvement.- Collaborate with Internal Teams: Work closely with sales, production, and logistics teams to align supply chain activities with business goals.- Ensure Compliance: Make sure all supply chain processes comply with company standards and regulations.Required Skills and Expectations:The ideal candidate should possess strong analytical skills to assess supply chain performance effectively. Excellent communication skills are essential for collaborating with team members and suppliers. Attention to detail is crucial to ensure accuracy in inventory management and reporting. A proactive approach to problem-solving and the ability to work under pressure are important in this role. Familiarity with supply chain software and tools will be advantageous. A degree in supply chain management or a related field is preferred.

As a Ground Hostess in Dehradun, you will be the friendly face that welcomes and assists passengers at the airport. This is an exciting opportunity for individuals looking to start their career in the aviation industry.Key Responsibilities:1. Passenger Assistance: Greet and assist passengers with check-in processes, guiding them through each step and ensuring a smooth experience.2. Information Dissemination: Provide accurate information about flight schedules, gate changes, and airport services, helping passengers navigate their journey.3. Problem Resolution: Handle passenger queries and issues efficiently, ensuring comfort and satisfaction even in challenging situations.4. Boarding Coordination: Manage the boarding process, ensuring that it is orderly and timely, coordinating with the flight crew and other airline staff.5. Safety Compliance: Ensure all safety protocols are followed, contributing to a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi to effectively interact with diverse passengers. A strong customer service orientation and a positive attitude are essential, as the role involves working in a fast-paced environment. Attention to detail and the ability to work well under pressure are also important. While previous experience is not required, a keen willingness to learn and adapt is expected in this fast-growing sector.

As a Ground Hostess in Kanpur, India, you will play a crucial role in ensuring a positive guest experience. You will be the friendly face of our organization, assisting passengers during their travel process.Key Responsibilities:1. Customer Assistance: Greet and assist passengers as they check-in and provide information about flights, schedules, and services.2. Baggage Handling: Help manage passenger luggage, ensuring that bags are checked in correctly and safely.3. Check-In Processes: Perform check-in procedures efficiently, verifying passenger documents and issuing boarding passes.4. Safety and Security: Ensure all safety protocols are followed by monitoring passenger movements at check-in and boarding areas.5. Problem-Solving: Address passenger inquiries, complaints, and issues promptly, providing solutions to enhance their travel experience.Required Skills and Expectations:To be successful in this role, you should have excellent communication skills and a friendly, approachable demeanor. Being a team player is essential, as you will work closely with other staff members. A basic understanding of customer service practices is beneficial, even for those with little experience. You should also be organized and detail-oriented to manage multiple tasks simultaneously. Since this job requires face-to-face interaction with passengers, a professional appearance and a positive attitude are crucial. Flexibility in working hours is important, as you may work on weekends and holidays to meet operational needs.

As a Ground Hostess in Lucknow, you will play a vital role in ensuring that passengers have a pleasant experience at the airport. You will assist travelers with check-in processes, provide information, and help with boarding procedures. Your key responsibilities will include:1. Passenger Assistance: Welcome passengers at the airport and provide them with information regarding flights, check-in procedures, and other services. Your friendly demeanor will help create a positive atmosphere.2. Check-in Support: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and ensuring baggage is correctly handled. Your attention to detail will ensure a smooth check-in experience.3. Boarding Coordination: Facilitate boarding for passengers, ensuring that procedures are followed efficiently. This includes managing queues and assisting passengers with special needs.4. Customer Service: Address any passenger inquiries or concerns with professionalism and empathy. Good communication skills will help you resolve issues effectively.5. Safety Awareness: Ensure that all safety protocols are followed and that passengers are informed about relevant guidelines. Your vigilance will contribute to overall safety at the airport.To be successful in this role, you should have excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. You should also be a team player, capable of handling stressful situations with grace. A 12th-grade education is required, and prior experience is not mandatory, making this a great opportunity for recent graduates.

We are looking for an enthusiastic Airport Representative to join our team in Ranchi, India. This role is perfect for individuals seeking to start their career in the aviation industry, and it involves assisting travelers and ensuring smooth airport operations.Key Responsibilities:- Customer Assistance: Greet arriving and departing passengers, assist with luggage handling, and provide information about flight schedules and airport facilities.- Coordination with Airlines: Work closely with airline staff to relay important information to customers, ensuring quick and effective communication.- Problem Resolution: Address passenger inquiries and resolve any issues that may arise, ensuring that travelers have a pleasant experience at the airport.- Documentation Handling: Assist in processing necessary travel documents and ensure compliance with airport regulations and procedures.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with passengers and airport staff. A friendly and positive attitude is essential, as the role involves working in a fast-paced environment and dealing with various situations. Attention to detail is important for handling documents and following procedures accurately. Reliability and punctuality are key, as you will be expected to adhere to scheduled shifts and maintain professionalism at all times. This position is open to individuals with less than five years of experience, making it an excellent opportunity for those looking to begin their careers in the aviation sector.

We are seeking an enthusiastic Airport Representative to join our team in Vijayawada, India. The ideal candidate will provide exceptional customer service to passengers and assist with their travel needs.Key Responsibilities:- Passenger Assistance: Greet and assist travelers at the airport, helping them with check-in, baggage claims, and boarding procedures.- Information Provider: Offer accurate information regarding flight statuses, airport facilities, and transportation options to enhance the passenger experience.- Problem Solving: Address any issues or complaints that passengers might have, facilitating timely and effective resolutions.- Coordination: Collaborate with other airport staff and airlines to ensure smooth operations and passenger flow.Required Skills and Expectations:Candidates should possess a good level of communication skills to interact with diverse passengers effectively. A positive attitude and ability to work under pressure are essential for managing busy airport environments. Ideally, applicants will have basic computer skills for checking flight information and maintaining records. Punctuality and a professional appearance are necessary, as representatives often serve as the first point of contact for travelers. Flexibility to work various shifts, including weekends and holidays, is also expected. A passion for customer service and a willingness to learn more about the aviation industry will greatly benefit candidates in this role.

As an Airport Representative, you will be the friendly face at the airport, helping passengers with their travel needs. This role is perfect for those who enjoy interacting with people and have a passion for travel.Key Responsibilities:1. Passenger Assistance: Greet and assist passengers at the airport, answering their questions and providing helpful information about flights, baggage, and services.2. Check-In Support: Help passengers with the check-in process, ensuring they have all necessary documents and guiding them through ticketing and boarding procedures.3. Problem Resolution: Address any passenger concerns or issues that may arise, such as flight delays or lost luggage, ensuring they receive timely solutions.4. Communication: Keep passengers informed about flight schedules, boarding times, and any changes through clear and effective communication.5. Team Collaboration: Work closely with other airport staff, including airline personnel and security, to ensure a smooth travel experience for all passengers.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor to create a welcoming atmosphere. A strong ability to solve problems quickly and effectively is essential. While previous experience is not mandatory, candidates with a passion for customer service and teamwork will thrive in this environment. Reliability and a proactive attitude are crucial, as is the ability to work in a dynamic airport setting. A minimum education of 12th grade is required, and applicants should be willing to work full-time in the office.

We are seeking a dedicated Hotel Steward to join our team in Dharamshala. The ideal candidate should have 1-3 years of experience and possess a strong commitment to providing excellent customer service in a fast-paced environment.Key Responsibilities:- Table Setup and Maintenance: Ensure that dining areas are properly set up before meals, including table settings, cleanliness, and overall presentation.- Service Assistance: Support wait staff during busy times by helping to serve food and beverages to guests, ensuring timely and efficient service.- Cleaning Duties: Maintain cleanliness in dining and kitchen areas by regularly washing dishes, utensils, and kitchen equipment, helping to create a hygienic environment.- Customer Interaction: Greet and assist guests courteously, responding to their needs and preferences to enhance their dining experience while addressing any concerns promptly.- Inventory Management: Assist in managing the inventory of dining supplies, reporting any shortages or equipment needed to ensure smooth operations.Required Skills and Expectations:Candidates must have completed at least the 10th grade and possess good verbal communication skills. An understanding of food safety and hygiene practices is essential. The ideal applicant should be a team player, able to work efficiently under pressure while maintaining a positive attitude. Punctuality and professionalism are crucial, and previous hotel or restaurant experience is preferred. The position requires male applicants only.

As a Front Office Executive, you will be the first point of contact for visitors and clients, playing a crucial role in creating a positive impression of the organization. Your responsibilities will include:- Greeting Visitors: Welcome guests warmly, ensuring they feel comfortable and provide them with necessary information or direction.- Managing Phone Calls: Handle incoming calls promptly and professionally, directing them to the appropriate departments or personnel while taking messages when necessary.- Maintaining Reception Area: Keep the front office area tidy and organized, managing visitor logs and ensuring company materials are well-stocked and up-to-date.- Scheduling Appointments: Coordinate meetings and appointments by checking the availability of staff and booking rooms accordingly.- Supporting Administrative Tasks: Assist in various administrative duties, such as filing, data entry, and managing correspondence, contributing to the efficient operation of the office.To succeed in this role, candidates should possess the following skills:- Communication Skills: Strong verbal and written communication skills are essential for interacting with clients and colleagues effectively.- Organizational Abilities: Should be detail-oriented and able to manage multiple tasks efficiently while maintaining a structured approach.- Interpersonal Skills: Ability to build good relationships with visitors and staff, demonstrating professionalism and courtesy at all times.- Basic Computer Knowledge: Proficiency in basic computer applications and the ability to learn new software quickly are necessary for managing office tasks. Candidates should be male, possess a minimum of 1-3 years of experience, and have completed at least their 12th grade. A commitment to delivering excellent customer service and contributing positively to the work environment is expected.

We are looking for a Front Office Executive to manage our reception area and ensure excellent customer service in Dharamshala, India. The right candidate will have 1 to 3 years of experience, a positive attitude, and a strong commitment to providing support to our team and clients.Key Responsibilities:- Greeting Visitors: Welcome guests and clients warmly, ensuring they feel comfortable and valued as they enter the office.- Managing Phone Calls: Handle incoming calls politely and efficiently, directing them to the appropriate departments or taking accurate messages when necessary.- Scheduling Appointments: Coordinate and manage appointments for staff members, ensuring that calendars are up-to-date and conflicts are avoided.- Maintaining Office Supplies: Monitor and order office supplies as needed to keep the front office well-stocked and organized.- Providing Information: Serve as a knowledgeable point of contact for clients and visitors, providing accurate information about our services and addressing any inquiries.Required Skills and Expectations:The ideal candidate should be a male with a minimum of a 12th-grade education and relevant work experience. Strong communication skills and a friendly demeanor are essential, as the role involves interacting with clients and team members. The candidate must be organized, detail-oriented, and able to multitask effectively. A willingness to learn and adapt in a fast-paced environment is also crucial for success in this position.

We are looking for a motivated and enthusiastic Showroom Sales Executive to join our team in Chhindwara. This role involves interacting with customers to help them find the right products, guiding them through the buying process, and ensuring an excellent shopping experience.Key Responsibilities:1. Customer Engagement: Greet customers as they enter the showroom and assist them in selecting products that meet their needs. Build rapport to establish long-term relationships.

We are seeking a dedicated Hotel Management Teacher based in Bhopal, India, with a passion for educating future professionals in the hospitality industry. The ideal candidate will hold a postgraduate degree and possess 1 to 2 years of relevant experience.Key Responsibilities:- Deliver Lessons: Teach core subjects in hotel management, including front office operations, food and beverage management, and housekeeping, ensuring students understand key concepts and practices.- Create Course Materials: Develop and update lesson plans, presentations, and other educational resources to enhance student learning and engagement.- Assess Student Performance: Evaluate student assignments and exams, providing constructive feedback to help them improve their skills and knowledge.- Foster Learning Environment: Encourage discussions and practical activities in the classroom to create an interactive learning atmosphere.- Stay Updated: Keep informed about the latest trends and developments in the hospitality industry to provide current and relevant information to students.Required Skills and Expectations:The ideal candidate must possess strong communication skills to effectively convey information and engage students. Patience and adaptability are essential for addressing diverse learning needs. A passion for teaching and a commitment to student success are critical, alongside the ability to work collaboratively with colleagues and participate in professional development opportunities. A strong understanding of hospitality principles and practical experience in the field will enhance the learning experience for students.

We are looking for a motivated Field Sales Executive to join our team in Chhindwara. This entry-level position is ideal for individuals who are passionate about sales and eager to learn. As a Field Sales Executive, your main responsibilities will include identifying potential customers and understanding their needs. You will visit clients in your designated area to present our products and services effectively. Building strong relationships with customers will be crucial, as this will help you to understand their requirements and increase sales opportunities. You will also need to keep accurate records of your visits and sales efforts to help develop strategies for improvement.To succeed in this role, you should have excellent communication skills, enabling you to clearly convey information and persuade clients. Basic computer skills are necessary to maintain sales records and handle reporting. A strong desire to achieve targets and a willingness to learn are essential, as you will be working closely with experienced team members who will guide you.We expect you to be self-motivated, with the ability to work independently while also collaborating with the team. As a Field Sales Executive, you should be comfortable with traveling within your area and adapting to different sales environments. This is a great opportunity for someone looking to start a career in sales with growth potential.