Customer Communication Job Vacancies in Coimbatore

Job Description - Customer Support Executive (B2C)Position: Customer Support Executive (B2C)Company: AVM LabsLocation: CoimbatoreEmployment Type: Full-TimeExperience: Fresher / Up to 1 YearAbout the RoleAVM Labs is looking for a customer-focused and enthusiastic Customer Support Executive to handle customer interactions across GCC regions. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring a positive customer experience through effective communication and timely follow-ups.Key ResponsibilitiesHandle inbound and outbound customer calls, emails, and chat support.Respond to customer queries and provide accurate information about AVM Labs' diagnostic services.Resolve customer complaints professionally and ensure timely follow-up.Maintain a high level of customer satisfaction through quality service.Coordinate with internal departments to resolve customer issues efficiently.Record all customer interactions, complaints, and follow-up activities in the ERP/CRM system.Monitor pending requests and ensure timely closure.Maintain service quality standards and achieve customer support KPIs.Build positive relationships with customers by providing prompt and courteous support.Assist customers with appointment scheduling, service requests, and report-related queries.Required QualificationsBachelor's Degree in any discipline.Freshers or candidates with up to 1 year of experience in Customer Support, Customer Service, BPO, Call Centre, or Client Relationship roles.Experience in the healthcare or diagnostic industry will be an added advantage.Required SkillsCustomer ServiceCustomer Relationship ManagementCall HandlingEmail & Chat SupportComplaint ResolutionERP/CRM ManagementMS Excel, Word & PowerPointProfessional Email CommunicationActive ListeningExcellent Communication SkillsProblem-SolvingTime ManagementMultitaskingAttention to DetailTeamworkAdaptabilityCustomer-Focused ApproachPreferred Candidate ProfileExcellent verbal and written communication in English.Ability to communicate professionally with customers.Strong interpersonal and relationship-building skills.Ability to work in a fast-paced environment.Positive attitude with a willingness to learn.Good organizational and follow-up skills.Why Join AVM Labs?Opportunity to work with a growing healthcare diagnostics organization.Professional learning and career development.Exposure to international customer support (GCC region).Supportive and collaborative work environment.

We are looking for a dedicated Customer Care Executive to join our team in Coimbatore. This full-time, work-from-home position is ideal for freshers with a passion for helping customers. As a Customer Care Executive, you will be responsible for providing exceptional service to our customers. Your key responsibilities will include:- **Responding to Customer Inquiries:** You will answer questions from customers via phone, email, or chat, ensuring they receive accurate information and assistance.- **Resolving Issues:** When customers face problems, you will help identify the issue and offer appropriate solutions, following company guidelines to address their concerns.- **Processing Orders:** You will assist customers with placing orders, tracking shipments, and managing returns or exchanges, maintaining a smooth transaction process.- **Maintaining Records:** Documenting all customer interactions and feedback is essential. You will input this information into our system to help improve our services.The ideal candidate will possess strong communication skills, both verbal and written, to effectively relay information. Patience and empathy are crucial for understanding customer needs. Basic computer skills are expected for navigating our systems and responding promptly to inquiries. A proactive attitude and a commitment to providing excellent service will ensure your success in this role.

As a BPO Customer Support Executive, you will play a vital role in ensuring customer satisfaction and addressing their needs. You will be based in Coimbatore and work full time in the office. This role is ideal for candidates with 0 to 2 years of experience and offers opportunities for growth and learning.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring that all interactions are handled with professionalism and empathy.- **Problem-Solving:** Identify and resolve customer issues by listening carefully and providing appropriate solutions, while ensuring a smooth customer experience.- **Documentation:** Maintain accurate records of customer interactions and transactions in the system for future reference and to help improve services.- **Feedback Collection:** Gather customer feedback after interactions to identify areas for improvement and communicate these insights to management.- **Product Knowledge:** Stay updated on the companys products and services to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to convey information effectively to customers.- A basic understanding of customer service principles and a positive attitude toward helping others.- Ability to handle challenging situations calmly and professionally.- Proficiency in using computers and customer management software.- A strong willingness to learn and adapt in a fast-paced environment.- Educational qualifications should include any degree such as B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, or relevant diplomas.

Job description:1. Attending morning meeting to discuss strategy for the day.2. Promote Focus Product of the month.3. Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems.4. Generate revenue from new and existing clients.5. Acquiring new and old clients through the data base.6. Conduct activities for Client Acquisition and Financial Planning.7. Develop and maintain strong liaisons with the clients for repeat business or referrals.Desired Candidate Profile:1. Above one year of experience in relationship management or sales role within the broking industry.2. Strong knowledge of Equity market, commodity market, Mutual fund & other financial products.3. Excellent communication skills for building strong client relationships and negotiating deals.

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not Required

*Generate and follow up on sales leads in assigned territories*Build and maintain strong client relationships*Conduct product demonstrations and presentations*Achieve sales targets and report on performance*Provide exceptional customer service and supportLocation: Coimbatore

Location: CoimbatoreCompany: IPCS Global SolutionsIndustry: Education & TrainingExperience: 03 YearsJob Summary:IPCS Global Solutions is hiring a Customer Relationship Executive (CRE) to provide academic counseling, handle student inquiries, and drive enrollments across Tamil Nadu branches. The role involves counseling prospective students, achieving monthly targets, organizing seminars, and maintaining strong follow-ups.Key Responsibilities:1. Provide academic counseling and guide course selection2. Achieve monthly and quarterly enrollment targets3. Handle walk-ins, telephonic, and online inquiries4. Generate leads through cold calls and referrals5. Organize seminars, workshops, and college visits6. Maintain student database and submit performance reports

Assist in lead generation and identifying new business opportunities Support client interaction through calls, emails, and digital platforms Learn and communicate company services to potential customers Maintain sales records, follow-ups, and lead databases Coordinate with internal teams to support sales initiatives Prepare basic sales activity and performance report

The Customer Relationship Executive (CRE) is responsible for building and maintaining strong relationships with clients and ensuring a high level of customer satisfaction. This role involves handling customer inquiries, resolving issues, understanding customer needs, and helping enhance the overall customer experience. The CRE also supports business growth by identifying opportunities for upselling and ensuring long-term client retention.

Bachelors degree in Marketing, Business, Data Analytics, or a related field.marketing automation, or customer lifecycle management.Proficiency with CRM tools such as Salesforce, HubSpot, Zoho CRM, or similar.Strong analytical and Excel/Google Sheets skills; familiarity with data visualization tools preferred.Excellent communication and project management skills.Knowledge of customer segmentation, personalization, and retention strategies.

Company DescriptionCONFAIR is your trusted partner in Revenue Cycle Management (RCM) for the US healthcare industry. With over 25 years of expertise, we serve doctors, healthcare providers, billing offices, clinics, hospitals, and nursing homes. We specialize in various medical fields including oncology, internal medicine, podiatry, and more. Our cutting-edge solutions provide specialized talent, superior performance, and seamless implementations tailored to client needs. Confair Technologies combines innovation with expertise in healthcare management.Role DescriptionWe are looking for enthusiastic Sales Interns to join our team in Coimbatore. The role involves assisting with client communication, supporting sales activities, and contributing to customer service. Interns will also help prepare presentations and coordinate with the sales team. This internship provides hands-on exposure to sales strategies and the healthcare outsourcing industryQualificationsExcellent Communication and Customer Service skillsInterest in Sales, Marketing, and Customer Service.Eagerness to learn and adapt in a fast-paced environment.Strong organizational and problem-solving skillsBachelors degree in Business, Marketing, or related field (pursuing or completed).Prior exposure to sales or healthcare industry (preferred but not mandatory).Shift : Night ShiftSalary : Based on the interview performanceContact No : 8122540992 Mail ID : hr@confairtechnologies.com

Job Title: Front Office ExecutiveCompany: ConfidentialLocation: Coimbatore, TNExperience: 0 5 years (Freshers welcome)Salary: 10,000 35,000Key Points:Handle reception, calls, WhatsApp queries, appointmentsBilling, cash/UPI, Tally, EMR/CRM updatesPatient waiting area, inventory checks, daily MISNice to have: clinic/hospitality/retail/front office experienceWeekend availability requiredMust speak Kannada Note: Company name will be disclosed during interview

We have vacant of 10 Field Sales Executive Jobs in Coimbatore, for Freshers Educational Qualification : Other Bachelor Degree Skill Customer Relationship, Agency Sales, Direct Sales, Technical Sales, Marketing Communication, b2c Marketing, Field Marketing, Retail Sales etc.

Age 35 & AboveAny Experience Any Qualification Coimbatore No investment Direct Recruitment

We are looking for enthusiastic and driven individuals to join our JDA Process team at Justdial Ltd. As a Cold Call Marketing Executive, you will be responsible for outbound calls to potential business clients, introducing them to Justdials platform, and onboarding them as associates.Key Responsibilities:Make a high volume of outbound cold calls daily to potential customers.Explain the benefits of becoming a Justdial Associate (JDA).Generate interest and convert leads into active ones.Maintain accurate records of calls and customer interactions in CRM.Follow up with interested leads and ensure smooth onboarding.Meet daily/weekly/monthly targets for lead generation and closures.Maintain a high level of professionalism and customer service.

Key Responsibilities:1. Greeting customers and assisting them with ticket booking: As an Airport Ticketing Executive, you will be responsible for welcoming customers at the airport ticketing counter and helping them book their flights efficiently.2. Handling ticketing inquiries: You will be required to address customer inquiries related to ticket pricing, availability, and other ticketing concerns, providing accurate and timely information.3. Processing ticket sales: Your role involves processing ticket sales, issuing boarding passes, and ensuring that all documentation is completed accurately.4. Managing customer complaints and issues: You will need to effectively handle customer complaints, resolve issues promptly, and provide excellent customer service to ensure a positive experience.5. Collaborating with other airport staff: As part of the airport team, you will need to work closely with other staff members to coordinate flight schedules, boarding procedures, and ensure smooth operations.Required Skills and Expectations:1. Excellent communication skills: The role requires strong communication skills to interact with customers and provide information effectively.2. Attention to detail: You should have a keen eye for detail to accurately process ticket sales and documentation.3. Customer service-oriented: Being customer-focused is essential to deliver exceptional service and address customer needs promptly.4. Basic computer skills: Proficiency in using computer systems for ticket booking and processing is necessary for this role.5. Ability to work in a fast-paced environment: The job may involve handling multiple tasks simultaneously, so the ability to work efficiently under pressure is important.

- Key Responsibilities:1. Handle booking and reservation of air tickets: The candidate will be responsible for booking and managing flight tickets for customers based on their requirements.2. Provide customer service: Assist customers with inquiries, provide information on flight schedules, fares, and help them with ticket changes or cancellations.3. Coordinate with airlines: Communicate with airline representatives to ensure smooth booking processes and resolve any issues related to ticketing.4. Maintain records: Keep accurate records of all ticket transactions, payments, and customer details for future reference.5. Stay updated on industry trends: Keep abreast of changes in airline policies, regulations, and pricing to provide accurate information to customers.- Required Skills and Expectations:1. Strong communication skills: Ability to effectively communicate with customers and airline representatives.2. Attention to detail: Must be meticulous in booking tickets, handling payments, and maintaining records.3. Basic computer skills: Proficiency in using ticketing software and online booking systems.4. Customer-oriented approach: A focus on providing excellent customer service and ensuring customer satisfaction.5. Ability to work in a fast-paced environment: Capable of multitasking and handling inquiries efficiently during peak hours.