Customer Communication Job Vacancies in Coimbatore

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not Required

*Generate and follow up on sales leads in assigned territories*Build and maintain strong client relationships*Conduct product demonstrations and presentations*Achieve sales targets and report on performance*Provide exceptional customer service and supportLocation: Coimbatore

Job SummaryGround Staff are responsible for ensuring smooth airport operations, assisting passengers, managing baggage, and coordinating with various airport departments. They play a key role in providing excellent customer service and maintaining safety and efficiency at the airport.Key Responsibilities1. Passenger AssistanceAssist passengers at check-in counters and provide boarding assistance.Guide passengers regarding flight timings, boarding gates, delays, and travel documentation.Handle special assistance for senior citizens, unaccompanied minors, and differently-abled passengers.2. Ticketing & ReservationsManage booking, re-booking, cancellations, and modifications.Issue boarding passes and check travel documents.Process payments and maintain accurate transaction records.3. Baggage HandlingAssist passengers with baggage drop, tagging, and weight check.Coordinate with baggage loading/unloading teams.Register and resolve lost, damaged, or delayed baggage cases.4. Airport OperationsManage boarding gates and make public announcements.Ensure smooth flow of passengers during boarding and deplaning.Coordinate with pilots, cabin crew, security staff, and ramp teams.Support aircraft turnaround operations and maintain on-time performance.5. Safety & ComplianceFollow airport and airline safety regulations.Verify passenger ID and travel documents.Assist in emergency procedures and ensure safety protocols are followed.Required Skills & CompetenciesExcellent communication and customer service skillsProfessional appearance and positive attitudeAbility to handle stress and manage large crowdsProblem-solving and conflict-handling skillsComputer literacy (Check-in systems, DCS is an advantage)Good teamwork and coordination abilitiesEligibility & QualificationsMinimum 10+2 / Diploma / Any GraduateGood command of English and local languagePhysically fit and able to stand for long hoursAge & grooming standards vary by airlinePrior experience not mandatory (training is provided)Work EnvironmentFast-paced airport environmentRotational shifts, weekends, and holiday workingHigh interaction with passengers and different departments

Lead and manage a team of sales executives and telecallers.Drive sales targets for ongoing and upcoming projects. Conduct client meetings, site visits, and negotiations.Develop and implement local marketing and promotional strategies. Build strong broker/influencer networks for lead generation.Track competitor activities and market trends. Ensure high conversion ratio and excellent customer satisfaction. Report weekly sales performance and forecast to management. Call : 9500774525

As a Human Resource Executive, your responsibilities will include overseeing all aspects of the HR department such as recruitment, onboarding, training and development, employee relations, performance management, and payroll processing. You will also be responsible for maintaining employee records, managing benefits programs, and ensuring compliance with labor laws and regulations.To excel in this role, you must have excellent communication skills to effectively interact with employees, management, and external partners. Strong organizational skills are also essential to manage multiple tasks and deadlines efficiently.

Hi, we have requirement for delivery boy for all Tamil Nadu, candidate who are interested can apply for the Post.

We have vacant of 10 Field Sales Executive Jobs in Coimbatore, for Freshers Educational Qualification : Other Bachelor Degree Skill Customer Relationship, Agency Sales, Direct Sales, Technical Sales, Marketing Communication, b2c Marketing, Field Marketing, Retail Sales etc.

Key Responsibilities:1. Greeting customers and assisting them with ticket booking: As an Airport Ticketing Executive, you will be responsible for welcoming customers at the airport ticketing counter and helping them book their flights efficiently.2. Handling ticketing inquiries: You will be required to address customer inquiries related to ticket pricing, availability, and other ticketing concerns, providing accurate and timely information.3. Processing ticket sales: Your role involves processing ticket sales, issuing boarding passes, and ensuring that all documentation is completed accurately.4. Managing customer complaints and issues: You will need to effectively handle customer complaints, resolve issues promptly, and provide excellent customer service to ensure a positive experience.5. Collaborating with other airport staff: As part of the airport team, you will need to work closely with other staff members to coordinate flight schedules, boarding procedures, and ensure smooth operations.Required Skills and Expectations:1. Excellent communication skills: The role requires strong communication skills to interact with customers and provide information effectively.2. Attention to detail: You should have a keen eye for detail to accurately process ticket sales and documentation.3. Customer service-oriented: Being customer-focused is essential to deliver exceptional service and address customer needs promptly.4. Basic computer skills: Proficiency in using computer systems for ticket booking and processing is necessary for this role.5. Ability to work in a fast-paced environment: The job may involve handling multiple tasks simultaneously, so the ability to work efficiently under pressure is important.

- Key Responsibilities:1. Handle booking and reservation of air tickets: The candidate will be responsible for booking and managing flight tickets for customers based on their requirements.2. Provide customer service: Assist customers with inquiries, provide information on flight schedules, fares, and help them with ticket changes or cancellations.3. Coordinate with airlines: Communicate with airline representatives to ensure smooth booking processes and resolve any issues related to ticketing.4. Maintain records: Keep accurate records of all ticket transactions, payments, and customer details for future reference.5. Stay updated on industry trends: Keep abreast of changes in airline policies, regulations, and pricing to provide accurate information to customers.- Required Skills and Expectations:1. Strong communication skills: Ability to effectively communicate with customers and airline representatives.2. Attention to detail: Must be meticulous in booking tickets, handling payments, and maintaining records.3. Basic computer skills: Proficiency in using ticketing software and online booking systems.4. Customer-oriented approach: A focus on providing excellent customer service and ensuring customer satisfaction.5. Ability to work in a fast-paced environment: Capable of multitasking and handling inquiries efficiently during peak hours.