Customer Care Executive Job Vacancies in Thaltej

Handling customerbasic computer skillemail draftingEnglish communication

Openings for Telecom, Banking, Educational, Finance Call Center- Lead Generation, Outbound Soft Calls, Verification Calls, Welcome Calls, Collection Calls Etc Process Education - Any Graduate can apply We have also opening for; Average English / Good English / Excellent English with Hindi Language.Easy Selection - Direct Company - Call Now - No Rejection

email draftingEnglish communicationKnowledge of computer

Industry : Call Centre / Bpo / Kpofunction : Ites / Bpo / Kpo / Lpo / Customer Service / Operationsexperience : 0 - 1 Yrs.salary : (Monthly) Inr 14000 - 21000 Inhand + PF + Other location(s) of Job : qualification : Any graduate gender Preference : Allhiring for : Own Companycontact Person - Heenavery Simple Processon the Spot Offer Letterno Any Target No Sales

Key Responsibilities:Handle patient inquiries via phone, email, and walk-ins.Provide information about diagnostic tests, health packages, and pricing.Register patients and generate test bills in the system.Coordinate home sample collection appointments.Track test status and inform patients/doctors about report availability.Resolve patient complaints and escalate urgent cases when required.Maintain accurate patient records in LIS/CRM.Ensure confidentiality of patient data as per lab policies.Requirements:Minimum 12th Pass / Graduate preferred.Good communication skills (Gujarati, Hindi & basic English).Basic computer knowledge.Experience in healthcare/diagnostic lab preferred (Freshers can apply).

Hii All,We are Hiring for Inbound/outbound for the Paytm soundbox process.The calling window is 07 AM To 09 PM 24*7any rotational shift for as per above9 Hrs Staff login required with 1 hr breakweekly rotational week off*** take care of the inbound/outbound Calls for merchants & customers.****** lodge complaint/request in system****** Provide product details on calls******* Job location Navranpura***

- Key Responsibilities:1. Respond to customer inquiries: Handle incoming calls, emails, and messages from customers, addressing their questions, concerns, and feedback promptly and professionally.2. Provide product information: Educate customers about the company's products and services, including pricing, features, and availability.3. Process orders and returns: Assist customers with placing orders, tracking shipments, and processing returns or exchanges as needed.4. Resolve issues: Investigate and resolve customer complaints or issues, ensuring a positive resolution and customer satisfaction.5. Maintain customer records: Keep accurate and detailed records of customer interactions, transactions, and feedback for future reference and analysis.- Required Skills and Expectations:1. Strong communication skills: Ability to effectively communicate with customers in a clear and professional manner, both verbally and in writing.2. Problem-solving skills: Capacity to identify customer needs and issues, and provide appropriate solutions in a timely manner.3. Patience and empathy: Ability to handle challenging situations with patience and empathy, understanding the customer's perspective.4. Basic computer skills: Proficiency in using email, customer service software, and other tools to assist customers and manage inquiries efficiently.5. Team player: Willingness to collaborate with colleagues and support other team members to ensure excellent customer service delivery.

Fluent in gujarati, should be good in convincing skills

1. Answering calls from customers professionally and responding to customer inquiries and complaints. 2. Handling and resolving customer complaints regarding product service problems. 3. Documenting all calls with regard to the customers query accurately in the software 4. Identifying, and escalating priority issues and reporting to the supervisors. 5. Research required information using available resources/software. 6. Provide quality customer support on every call 7. Following call scripts to ensure quality support for custom

Role Definition: Customer Service Executive is one who is responsible for taking bookings for models and managing profiles of models to complete the projects for Agency.Responsibility Deliverable: 1. Taking Bookings for Models.2. Managing profiles of models.Task & Activities:Taking booking for Models. Receiving direct calls from client and calling to leads given by management. Understanding project and type of models required by client. Sharing relevant profiles from database over whatsapp. Coordinating and confirming project details with shortlisted models. Making sure shoots completes as discussed with model and client. Taking feedback. Maintaining the excel sheet for same about project details.Managing profiles of models. Coordinating with models whose leads are given by management to gather their basic details. Explaining models about how agency works and answering their queries. To design Comp-card from collected pictures and update comp-card with new pictures for existing models. Maintaining excel sheet and folder of models for easy operational purpose.Qualification:Must Have: A. 1 to 2 years of work experience in any, out bound tele calling job.B. Bachelor Degree.C. Communication skills, Fluency in language Hindi and English, Telephonic etiquettes, Listening skills.D. Basic Ms officePreferred: A. Negotiation skills and Questioning skills.B. Basic CoralC. Basic knowledge of how modelling agency works.Other details: Working Days - Monday to Saturday Time - 09:30 Am to 06:30 Pm Area - Science City Ahmedabad.