1. Answering calls from customers professionally and responding to customer inquiries and complaints.
2. Handling and resolving customer complaints regarding product service problems.
3. Documenting all calls with regard to the customers query accurately in the software
4. Identifying, and escalating priority issues and reporting to the supervisors.
5. Research required information using available resources/software.
6. Provide quality customer support on every call
7. Following call scripts to ensure quality support for custom
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
801, Ascendum KPS Pvt Ltd, Memnagar, Near by Helmet Circle, Ahmedabad