Customer Care Executive Job Vacancies in Magarpatta

HIRING FOR INTERNATIONAL VOICE PROCESSQUALIFICATION 12TH PASSGOOD COMMUNICATION SKILL REQUIRED SALARY UPTO 36KUS ROTAIONAL SHIFTS

Hiring for 5 Telesale Executive Jobs in Hadapsar Pune,Magarpatta Pune for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Selling Skills etc.

Engage with transport industry professionals via calls to introduce our EMT Transport app, explaining its benefits and features.Conduct feedback calls to gather user insights and document customer queries.Relay important customer feedback and queries to the sales team for prompt action and follow-up.Manage communication through WhatsApp, sending informative messages and providing support via chat to assist clients effectively.scanning documents, saving them on a computer & upload on ERP

No Rejection, No English-Hindi & Marathi & Average English Call Center-Call & GO for Direct Interview in DIRECT COMPANY-Apply Now-Urgent OpeningEducation- Minimum SSC Pass/Fail OR HSC Pass OR SSC + 3 Year any DiplomaExperience- Freshers and Experience are WelcomeShifts- Fixed Day shifts for All Candidates + Sunday Off + Public holidayCommunication skills- Hindi language for Hindi Call Center and Marathi language for Marathi Call CenterWe have also opening for Average English, Good English, Gujarati, Tamil, Telgu, Kannad, Malyalam, Oriya, Asami ETC.Candidates should be Active & ConfidanteSalary- 10600 In hand to 16000 in hand + PF + Incentives + OthersCall Now -

Customer support executive role to receive complaint call and forward to service technician good communication skill required able to speak in English ,Hindi & Marathi . Excel and word knowledge compulsory

Responsibilities of candidates include: Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigationCandidate should have good communication.They should have their experience letter.Timing :- 9.30am - 6.30pmsalary :- 15k- 21k CTC

Roles and Responsibilities: Help customers with technical & billing related queriesReply and manage customer support ticket on our Support DeskReply to customers emailsManage large amounts of incoming phone callsCoordinate with other teams to make sure customer queries are resolved; provide consultation to potential & interested clients.Keep records of customer interactions, process customer accounts, and file documents. Convince Customer to purchase productHelp them to choose productDesired Candidate Profile :The candidate has to be fluent in English, Hindi, and Marathi.(Telugu Preferred)Required Candidate profile:Proven customer support experience or experience as a Client Service RepresentativeExcellent English/Telugu language skillsShould have own two wheeler/car.Should have good work ethics and follow ups.Ability to convince and convert leads into customers.Providing complete information to clients.A peoples person and a ready go- getter.Analytical bent of mind and strong judgmental attributes.Perks and Benefits Provident Fund

Hiring for 6 Customer Care Executive Jobs in Hadapsar, Pune,Customer Relationship Executive,Customer Facilitator,Customer Associate,Customer Response Executive, with minimum 2 Years Experience,Required Educational Qualification is : B.C.A, B.B.A, B.Com, M.B.A/PGDM with Good knowledge in Customer Relationship Executive,Customer Facilitator,Customer Associate,Customer Response Executive etc.Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.Analyzing and reporting customer data to devise new strategies or update the existing onesCommunicating with them through various omnichannel channels, including email, social media, phone or SMSMaking appointments that fit into the schedule of the client and the customer.Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.Assisting them if they are facing a problem and troubleshooting it.Ensuring the customer has a positive experience with the company.Fostering a healthy relationship between the client and the customer.Overseeing timely delivery and payment of sales orders.Handling all Voice and Non-Voice Processes

Effective communication skillsKnowledge of CRM systems and proceduresCustomer-focused attitude and the capacity to adjust to and handle various personalitiesExcellent presentation and communication abilitiesPossess a proactive strategy for assistanceThe capacity to adhere to deadlinesProduct knowledgeTime management skills

Knowledge of BPO, inbound & out bound, team management, team handling, data manage, excel, CRM, dailer,

Key responsibilities:1. Assist international patients in meeting doctors at OPD, undergoing diagnostics at hospitals, and getting a sim card and a suitable service apartment2. Assist international patients in getting admitted to hospitals and getting discharged3. Coordinate the international patient's activities in India from arrival in India to the day of the flight back