Customer Care Executive

Roles and Responsibilities:

Help customers with technical & billing related queries

Reply and manage customer support ticket on our Support Desk

Reply to customers s

Manage large amounts of incoming phone calls

Coordinate with other teams to make sure customer queries are resolved; provide consultation to potential & interested clients.

Keep records of customer interactions, process customer accounts, and file documents.

Convince Customer to purchase product

Help them to choose product

Desired Candidate Profile :

The candidate has to be fluent in English, Hindi, and Marathi.(Telugu Preferred)

Required Candidate profile:

Proven customer support experience or experience as a Client Service Representative

Excellent English/Telugu language skills

Should have own two wheeler/car.

Should have good work ethics and follow ups.

Ability to convince and convert leads into customers.

Providing complete information to clients.

A peoples person and a ready go- getter.

Analytical bent of mind and strong judgmental attributes.

Perks and Benefits

Provident Fund

• Experience

  1 - 5 Years

• No. of Openings

  5

• Education

  Graduate

• Role

  Customer Care Executive

• Industry Type

  Agriculture / Dairy

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office