Array ( [0] => customer-care-executive [1] => ahmedabad ) Customer Care Executive Graduate Jobs in Ahmedabad
55

Customer Care Executive Graduate Jobs in Ahmedabad

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Customer Care Executive

Placement Planet

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Ahmedabad
Customer Service Customer Care Executive
Experience in Courier service
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Direct Sales Lead Generation Customer Relationship Negotiation Skills Field Sales Field Marketing Selling Skills
We are looking for a Customer Care Executive to join our team at Smart Lion Private Limited. The role offers 35000 - 45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.
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Customer Support Executive

Openmind Services Ltd

Customer Relationship Customer Care Outbound Calling Customer Handling Customer Support Customer Service Cold Calling Customer Management Call Center Customer Communication
Associate will be responsible for handling incoming and outbound calls from customers/Patients. Answer calls professionally to provide information about Doctor schedule, hospital services, book and cancel appointments, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in the CRM.Yashika HRContact us - 9717008655,8920580837yashika@openmin.in,sonia@openmind.in
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  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Ahmedabad
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling Customer Support International BPO Cold Calling Call Center Customer Communication Customer Management
*JOB HIGHLIGHTS* Looking for young, dynamic freshers and experienced graduate candidates for international call processing *ORGANISATION OVERVIEW*Orcela solutions is always looki for talented people to become part of its team members. We realised productive people are always good additions to our organisation. So you have zeal and passion to work with great opportunity, join us *WORK POSITION*International customer care executive (voice process) Chat and email support *WORK LOCATION*Ahmedabad *WORK DAYS AND TIMING* Night shift 6:30 pm to 3 am (US shift)11pm to 6 am (UK shift)monday to Friday *EXPERIENCE*Fresher and experienced both are required *IMPORTANT SKILLS*Proficient English mandatoryBasic computer skillsShould handle customer on chat ,call and emails *VACANCY* 03 post male and female *BENEFITS WORKING WITH US*5 working days per week Free medical consultationInitially 1 month of free accommodation provide for outsourced employees Salary will be credited in 1st to 3rd day of every month *SALARY* From 20k to 30k depend on experience and interview We provide incentives *CONTACT US* Najirasherasiya0@gmail.com6260539594 (whats app only )
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Ahmedabad
Customer Care Executive Customer Care Customer Service Voice Process Problem Solving Complaint Handling Inbound Voice Process Query Management Service Desk International Call Center
Roles & Responsibilities:- Handle inbound and outbound calls related to loans and subsidies Address customer inquiries regarding loan products, application processes, status updates Guide customers through the application process, including filling out forms and explaining required documentation. Assist customers in understanding eligibility criteria, interest rates, and loan terms. Escalate complex issues to higher authorities or specialized departments when necessary. Accurately input customer information into the CRM system Maintain detailed records of customer interactions, comments, and complaints. Provide clear, concise, and accurate information to customers. Keep customers informed about the status of their applications and any required actions Gather customer feedback on products and services Report common issues and suggestions to improve service quality Work closely with other departments Participate in team meetings and training sessions to stay updated on product knowledge and customer service techniques Utilize call center software, customer relationship management (CRM) systems, and other relevant tools effectively Meet individual and team performance targets, including call handling time, customer satisfaction scores, and resolution rates Continuously improve service quality through feedback and training.
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Product Consultant Fresher

E Commerce Company

Customer Handling Executive Good Communication Skills Soft Skills Trainer Selling Skills
Online distributor profile as a work
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  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Thaltej Ahmedabad
Customer Care Customer Service Email Drafting
email draftingEnglish communicationKnowledge of computer
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Paldi Ahmedabad
Customer Care Feedback Calling
1. Provide useful, constructive feedback. ... 2. Talk about a range of elements, including customer service. ... 3. Be detailed, specific, and honest. ... 4. Leave out links and personal information. ... 5. Keep it civil and friendly. ... 6. Feel free to update your review if needed. 7. Managing client concerns 8. Basic Knowledge of Computer
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Opening For Customer Care Executive

The vacation planners c/o club mahindra

  • 0 - 4 yrs
  • 1.5 Lac/Yr
  • Sola Road Ahmedabad
Customer Relationship Manager
Fluent in gujarati, should be good in convincing skills
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  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Ahmedabad
Customer Care Chat Support
Address the queries and complaints of clients using the companys portal.Effective communication both written and verbal, is essential for chat support executives to convey information clearly and provide accurate assistance to customers.Managing disputes to developing plans to enhance the client experience generally and promote loyaltyResponding to customer inquiries within company hoursCollecting and analyzing customer feedbackWillingness to learn about products, services, and company policies to provide accurate information to customers.Willing to commit to taking turns working rotating shifts which includes weekends and public holidaysDesired Candidate ProfileProblem-solving skillsClear communication skillsAbility to use positive languageCan speak and write in EnglishWillingness to learnPerks and BenefitsPressure free environmentChance to work with an international level startup
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  • 0 - 5 yrs
  • 3.3 Lac/Yr
  • SG Highway Ahmedabad
Customer Care Executive Team Leader Testing Customer Sales Executive Sales Executive
CAR SALEEngage with customers to understand their needs and preferences.Follow up with potential leads and maintain relationships with existing customers.Customer-focused mindset with a passion for cars.Engage with customers to understand their needs and preferences.
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Customer Support Executive

RGTS Software Pvt Ltd

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Sabarmati Ahmedabad
Computer Knowledge Sales Inbound Calls Outbound Calls Customer Support
RGTS Software is looking for enthusiastic Telecallers (Customer Support Executives) to join our team. As a Telecaller, you will be responsible for providing excellent customer support and assistance. You will engage with customers over the phone to address their queries, resolve issues, and promote our software products.Key Responsibilities:Make outbound calls to customers and answer incoming calls.Provide product information and resolve customer inquiries.Maintain a high level of professionalism and customer service.Follow up with leads and potential customers.Record and maintain customer interaction details.
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  • 1 - 5 yrs
  • 3.3 Lac/Yr
  • Ahmedabad
Customer Relationship Customer Care Customer Support Customer Management
Alert from 4S Advisory Urgent Requirement for a leading Baby products Company in AhmedabadPosition: Customer Care ExecutiveLocation: AhmedabadQualification: Any GraduateExperience: 1 - 3 YearsTimings: 9 am - 6pmMonday - Saturday2nd and 4th Saturdays are offJob roles & responsibilities :Good communication skills in English, Hindi and GujaratiHandling customer care service departmentSolving customer queries over call, mail or textCoordinating with team matesRespond to customer inquiriesFocus on customer satisfaction
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Ahmedabad
Customer Relationship Customer Support Customer Management Service Delivery
Kor Beauty is a premium skincare brand dedicated to delivering innovative, high-quality skincare products that promote natural beauty and skin health. As we prepare to introduce our brand to the Indian market, we are looking for enthusiastic and customer-centric individuals to join our team in Ahmedabad as Customer Support Executives.Job Description:Position Overview:Kor Beauty is seeking a passionate and empathetic Customer Support Executive to be the face of our brand to our valued customers. In this role, you will play a critical part in ensuring our customers have a positive experience with our products and services. This position is perfect for individuals with 0-1 years of experience who are eager to be part of a premium skincare brand's entry into the Indian market.Key Responsibilities:Customer Assistance: Provide exceptional customer support through various channels, including phone, email, and live chat, addressing inquiries, concerns, and product-related questions.Order Management: Assist customers with order placement, tracking, cancellations, and returns. Ensure accurate and timely order processing.Product Knowledge: Develop a deep understanding of Kor Beauty's skincare products to provide customers with accurate information and recommendations.Issue Resolution: Investigate and resolve customer complaints or issues promptly and professionally, striving for first-contact resolution.Feedback Collection: Collect and document customer feedback and insights to help improve our products and services.Upselling and Cross-selling: Identify opportunities to recommend additional products or complementary items to enhance the customer's skincare routine.Documentation: Maintain detailed records of customer interactions, transactions, and inquiries for reporting and analysis purposes.
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Customer Support Associate (Female)

Charmeuse Technologies Pvt LTD

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Customer Support Executive
Responding to customer queries in a timely and accurate way, via phone, email or chatIdentifying customer needs and helping customers use Customer Support Associate featuresAnalyzing and reporting product malfunctions
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Ahmedabad
Inbound Call Telecalling Customer Support Voice Process Call Center BPO Telecaller Customer Service Walk in
Process Specifics24*7 environmentMinimum qualification 10+2 or 10+3 and no pursuing candidatesNo leaves for the first 3 months of joiningFreshers are eligibleWork From OfficeVoice ProcessLanguages Required: Hindi & Basic English (should be able to comprehend)6 days working, rotational shifts and 1 weekly off (rotational)Immediate joinersHiring Type: Contract Hiring (3months) / PermanentWe need 100 by Aug23Interview Mode: Face to FaceClient: E-commerceLocation: AhmedabadHiring Filters:Recruiter ScreeningOperationsTyping (25wpm-Gross Speed/85% accuracy)4 Online AssessmentsSALARY STRUCTURE (only 1 salary slab-that of fresher)QueueFresherOffered TCTCInhand SalaryHindi+ Basic EnglishFresher18000012.5k
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Customer Care Executive

Gkb Hitech Lenses Pvt Ltd

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Ahmedabad
Knowledge Of Computer Customer Care
Receiving inbound calls from customers ,providing product information customers ,addressing customer quires and order entry in house software
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Customer Support Executive

Mas Financial Services Ltd.

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Communication Skills Customer Support
Helping the client for documentation Fluent English Speaking And WritingMaintain client query in MailMaintain client relationship Convert Interested leads Into customer Provides best service to the clientGood written and verbal communication skillResolving queries and issues related to the products and services.Answering phones and explaining the product and services offered by the company.Maintaining the database of the customers on a regular basis.
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Customer Service Executive

iSparrow Services Pvt Ltd

  • 1 - 5 yrs
  • 2.8 Lac/Yr
  • RTO Circle Ahmedabad
Tellecaller English Communication Skills Customer Service
Urgent hiring for HDFC ON ROLL Designation : Customer services Executive (CSE)Work : Customer services Executive (No target base job ) Experience : 6 month in telecallingSalary : 14 k to 18 k (Fix salary)location : Ahmedabad
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Customer Care Executive

Tech-Long Packing Machinery India Pvt Ltd

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Ahmedabad
Customer Relationship Back Office Coordinator Customer Associate Customer Care
We are looking for a competent Customer Support Executive to help with the organization and running of the daily administrative work of the company.Maintains customer relationship by responding to inquiries; documenting actions.Prepares for customer inquiries by studying products, services, and customer service processes. Records customer inquiries by documenting inquiry and response in customers accounts.Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer.Improves quality service by recommending improved processes; identifying new product and service applications. Organize office and assist associates in ways that optimize proceduresSort and distribute communications in a timely mannerCreate and update records ensuring accuracy and validity of informationSchedule and plan meetings and appointmentsMonitor level of supplies and handle shortagesCoordinate with other departments to ensure compliance with established policiesMaintain trusting relationships with suppliers, customers and colleagues6 months+ customer service or back office experienceSalary between 12 K to 20 K per Month (Depend on Interview)Location: Ahmedabad, Ashram Road
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Sales Marketing Communication Lead Generation Customer Relationship Direct Sales Field Sales Retail Sales Negotiation Skills Selling Skills
We are looking for a Customer Care Executive to join our team at Smart Lion Private Limited. The role offers 35000 - 45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.
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