Customer Care Executive Graduate Jobs in Ahmedabad

We are seeking a dedicated Back Office Executive to support our day-to-day operational activities in our Ahmedabad office. This full-time position is suitable for females with 0 to 3 years of experience. The ideal candidate is organized, detail-oriented, and capable of handling multiple tasks efficiently.Key Responsibilities:- Data Entry: Accurately enter and maintain company data in databases and systems, ensuring information is up to date and easily accessible.- Document Management: Organize and manage important documents, both physical and digital, to ensure they can be quickly retrieved when needed.- Administrative Support: Assist other departments with administrative tasks, including preparing reports and handling correspondence, contributing to a smooth workflow.- Customer Communication: Respond to internal and external inquiries through email and phone, providing excellent service and support to clients or team members.- Inventory Monitoring: Keep track of office supplies and inventory levels, ensuring that necessary materials are ordered in a timely manner to avoid shortages.Required Skills and Expectations:The candidate should possess strong organizational skills and attention to detail. Proficiency in Microsoft Office applications, particularly Excel and Word, is essential. Good verbal and written communication skills will help in effectively interacting with colleagues and clients. A basic understanding of office management procedures is advantageous. The candidate should have a proactive attitude and be able to work independently and as part of a team in a fast-paced environment.

About the role:Soni & Soni Associates & Attorneys is an IP law firm based in Ahmedabad, looking for a front-office executive who can also handle client coordination.Responsibilities:Manage front desk operations

Key responsibilities:1.Key Responsibilities:Handle customer inquiries and convert leads into bookings.Explain travel packages, tour plans, hotel bookings, and other travel services to customers.Follow up with potential clients and maintain strong customer relationships.Coordinate with the operations team for smooth tour execution.Achieve monthly sales targets and provide excellent customer support.

As a Customer Service Executive based in Ahmedabad, you will play a key role in ensuring customer satisfaction by addressing their inquiries and needs. We are looking for freshers who are eager to learn and grow in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: You will handle phone calls, emails, and chat requests from customers, answering their questions and providing solutions promptly.- Assist with Product Information: Provide customers with detailed information about our products and services to help them make informed decisions.- Resolve Issues: Actively listen to customer concerns and work towards finding appropriate solutions, ensuring a positive experience.- Maintain Customer Records: Keep accurate records of customer interactions and transactions to maintain up-to-date information for future reference.- Gather Feedback: Collect and report customer feedback to help improve our services and products, ensuring we meet their needs effectively.Required Skills and Expectations:- Excellent Communication Skills: You should be able to communicate clearly and effectively, both verbally and in writing.- Problem-Solving Ability: A good Customer Service Executive should be able to think on their feet and provide solutions to customer problems quickly.- Empathy and Patience: Understanding customer needs and showing patience in stressful situations is essential for this role.- Team Player: Ability to work collaboratively with team members to achieve common goals while maintaining a positive workplace environment.- Willingness to Learn: As a fresher, a readiness to learn about our products and customer service processes is crucial for success in this position.

We are looking for a motivated and skilled Sales Service Executive to join our team in Ahmedabad. This role involves assisting customers with their needs and driving sales through effective communication and service. The ideal candidate will have 2 to 3 years of experience in a sales or customer service role.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs, answer inquiries, and provide product information. Your friendly approach will help ensure a positive experience.2. Sales Support: Assist the sales team in generating leads and converting inquiries into sales. You will play a crucial role in boosting sales by identifying potential opportunities.3. Order Processing: Handle customer orders efficiently, ensuring all details are accurate and processed in a timely manner. Attention to detail is vital to maintain customer satisfaction.4. Problem Resolution: Address any customer complaints or issues promptly and professionally. Your ability to resolve problems will help maintain trust and loyalty.5. Reporting: Maintain records of customer interactions and sales data to support decision-making. Your organization skills will be key in keeping the team informed.Required Skills and Expectations:Candidates should possess strong communication skills and a positive attitude. A graduate degree is required, along with relevant experience in sales or customer service. You should be self-motivated, detail-oriented, and comfortable working in an office environment. Proficiency in basic computer applications and a knack for teamwork will also contribute to your success in this role.

As a Back Office Executive, you will be responsible for handling administrative tasks and ensuring smooth operations within the office environment. Your key responsibilities will include data entry, maintaining records, coordinating with other departments, and assisting with day-to-day office tasks. You should have a graduate degree and preferably 0-1 years of experience in a similar role. Strong attention to detail, good communication skills, and the ability to work well in a team are essential for this position. You will be expected to work from the office location in Ahmedabad, India, and perform all back-office duties efficiently and accurately.

Key Responsibilities:Manage and maintain records, documents, and files.Perform data entry and ensure accuracy in databases.Prepare reports, MIS, and spreadsheets as required.Coordinate with internal departments for smooth workflow.Handle email communication and follow-ups.Assist in billing, invoicing, and basic accounting tasks (if required).Ensure compliance with company policies and procedures.Required Skills:Good knowledge of MS Office (Excel, Word, Outlook).Strong organizational and multitasking skills.Good written and verbal communication skills.Attention to detail and accuracy.Ability to work independently and as part of a team.

HiWe are have a new opportunity at Horizon Talent Alliance for the role of USA Chat & Support Executive in our E-Commerce Support Process.Position: USA Chat & Support Executive (Night Shift)Process: Customer Chat & Support (E-Commerce Support)Location: Ahmedabad, Gujarat (Onsite)Timings : 9:00 PM - 6:00 AMExperience: Fresher & Experienced candidates welcomeSkills: Good communication, typing efficiency, customer handlingNOTE: THIS IS AN ONSITE AND NIGHT SHIFT ROLE- NO REMOTE

(-/) Experience: 03 Years (Freshers Welcome) Location: AhmedabadQualification: Undergraduate & Graduate (Both Eligible) : Virtual Onsiteinterested candidate can share cv to rshwetagupta011@gmai.lcom

Experience in Courier service

As a Front Office Executive at our Sindu bhavan office in Ahmedabad, you will be the first point of contact for visitors and callers. Your key responsibilities include greeting guests, answering phone calls, managing emails, and maintaining office supplies. Strong communication and interpersonal skills are required to effectively handle customer inquiries and provide administrative support. A polite and professional demeanor, as well as excellent organizational skills, are essential for this role. A proactive and customer-focused approach is expected to ensure a smooth and efficient front office operation.

We are seeking a Back Office Executive to join our team at our Ashram Road, Ahmedabad location. The ideal candidate will be a graduate with 0-3 years of experience. As a Back Office Executive, you will be responsible for handling various administrative tasks, such as data entry, documentation, and coordinating with other departments within the organization.Key responsibilities include managing and organizing files, entering data into the system accurately, maintaining records and reports, responding to emails and phone calls, and ensuring timely completion of tasks. The Back Office Executive will also be required to assist in resolving any operational issues that may arise and support the smooth functioning of the office.The candidate should possess strong communication skills, attention to detail, and the ability to prioritize tasks effectively. Proficiency in MS Office applications, including Excel and Word, is essential for this role. The Back Office Executive should also have a proactive approach to problem-solving and a willingness to learn and adapt to new processes within the organization.

Adit Innovation Pvt. Ltd. is a leading manufacturer and distributor of advanced security solutions including CCTV, Fire Alarm, and PA systems.Role & Responsibilities:Understand customer needs and identify sales opportunities.Follow up diligently with leads via calls, emails, and WhatsApp.Prepare quotations and ensure order closures.Handle client follow-ups for payments and delivery updates.Promote products through digital channels.Travel 58 days per month for client visits outside Ahmedabad.Requirements:47 years of experience in back-office or field sales.Proficient in MS Office.Strong business communication and convincing skills.Any graduate (technical background preferred).Salary: 20,000 35,000 per monthLocation: AhmedabadVacancies: 8

Job descriptionRole DescriptionThis is a full-time on-site role for a Visa Counsellor located in Ahmedabad. The Visa Counsellor will be responsible for guiding clients through the complex visa processes, providing personalized advice, and supporting them from visa applications to test preparation.QualificationsExpertise in visa processes and requirementsMust have experience in immigration, overseas education for USA, UK, Canada, and Australia major countriesStrong communication and interpersonal skillsAbility to provide personalized guidance and support to clientsExperience in coaching for language proficiency tests like IELTS, PTE, TOFEL, and CELPIPKnowledge of study-abroad destinations and immigration regulationsBachelor's degree in a relevant fieldSalary : Up to 6 LPA ( Depends on the Experience, skills and knowledge)Interested candidate can share their resume at 7600012990 or hr@aminmigration.com directly.Job Types: Full-time, PermanentPay: 12,000.00 - 50,000.00 per month

Understand OMSGuru platform and its functioning thoroughly Support our existing clients via Chat, Phone, Email & Tickets. Help onboard new clients onto our system Respond promptly and professionally to customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Assist clients by demonstrating the use of goods and programs and answering any questions they may have. Establish and maintain good rapport with customers by using positive language and anticipating their needs.

Axis Bank Young Bankers Program (ABYBP) Profile: Assistant Manager Axis Bank CTC: 4.42 LPA (Including Bonus & Benefits) Location: PAN India Program Details:4 Months Residential Training @ Manipal Academy, Bengaluru (5K/month stipend)3 Months Internship at Axis Bank branches5 Months On-the-Job Training (Full Salary)PG Diploma in Banking Services from MAHE after completion Eligibility:Graduate / Postgraduate (Any Stream) Min. 50% Marks or Final Year StudentsAge: Up to 30 YearsGood Communication Skills Benefits:Earn while you learnAssured job as Assistant Manager in Axis BankProfessional training + career growth in BFSI sector

We are looking for a Customer Care Executive to join our team at Smart Lion Private Limited. The role offers 35000 - 45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

1. Preparation of long-term & short-term business plans for revenue generation.2. Identify and connect with prospective corporate anchors (large buyers/suppliers).3. Find out details of FMCG / FMEG / any other industry Distributors /Dealers and brief them about lending products.4. Support onboarding of anchors by assisting with proposals, meetings, and internal coordination. Sign service agreements with distributors.5. Help map distributor ecosystems for downstream financing opportunities and daily visits to existing distributors.6. The candidate will look after the Repayment collection part of distributor.7. Candidate will play role of mentors for their own distributors and help in their application process.8. Work cross-functionally with credit, legal, and operations team to drive seamless execution.9. Inventing new business strategies followed by their execution for the growth of the company.10. Co-ordination with head office /Central Office for all distributor related activity.11. Maintain lead data, support sales pipeline management and monthly sales report submission

Handle inbound and outbound international calls with clarity, accuracy, and professionalism.Ensure high levels of customer satisfaction by resolving concerns effectively. Maintain call logs and update customer records as per defined processes. Adhere to quality, compliance, and performance benchmarks. Collaborate with team leaders to enhance service delivery.

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Job descriptionRole DescriptionThis is a full-time on-site role for a Visa Counsellor located in Ahmedabad. The Visa Counsellor will be responsible for guiding clients through the complex visa processes, providing personalized advice, and supporting them from visa applications to test preparation.QualificationsExpertise in visa processes and requirementsMust have experience in immigration, overseas education for USA, UK, Canada, and Australia major countriesStrong communication and interpersonal skillsAbility to provide personalized guidance and support to clientsExperience in coaching for language proficiency tests like IELTS, PTE, TOFEL, and CELPIPKnowledge of study-abroad destinations and immigration regulationsBachelor's degree in a relevant fieldSalary : Up to 6 LPA ( Depends on the Experience, skills and knowledge)Interested candidate can share their resume at 7600012990 or hr@aminmigration.com directly.Job Types: Full-time, PermanentPay: 12,000.00 - 50,000.00 per month

We are looking for a Customer Care Executive to join our team at Smart Lion Private Limited. The role offers 35000 - 45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.