Customer Care Executive Graduate Fresher Jobs in Ahmedabad

We are looking for a Customer Care Executive to join our team at Smart Lion Private Limited. The role offers 35000 - 45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Associate will be responsible for handling incoming and outbound calls from customers/Patients. Answer calls professionally to provide information about Doctor schedule, hospital services, book and cancel appointments, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in the CRM.Yashika HRContact us - 9717008655,8920580837yashika@openmin.in,sonia@openmind.in

*JOB HIGHLIGHTS* Looking for young, dynamic freshers and experienced graduate candidates for international call processing *ORGANISATION OVERVIEW*Orcela solutions is always looki for talented people to become part of its team members. We realised productive people are always good additions to our organisation. So you have zeal and passion to work with great opportunity, join us *WORK POSITION*International customer care executive (voice process) Chat and email support *WORK LOCATION*Ahmedabad *WORK DAYS AND TIMING* Night shift 6:30 pm to 3 am (US shift)11pm to 6 am (UK shift)monday to Friday *EXPERIENCE*Fresher and experienced both are required *IMPORTANT SKILLS*Proficient English mandatoryBasic computer skillsShould handle customer on chat ,call and emails *VACANCY* 03 post male and female *BENEFITS WORKING WITH US*5 working days per week Free medical consultationInitially 1 month of free accommodation provide for outsourced employees Salary will be credited in 1st to 3rd day of every month *SALARY* From 20k to 30k depend on experience and interview We provide incentives *CONTACT US* Najirasherasiya0@gmail.com6260539594 (whats app only )

Roles & Responsibilities:- Handle inbound and outbound calls related to loans and subsidies Address customer inquiries regarding loan products, application processes, status updates Guide customers through the application process, including filling out forms and explaining required documentation. Assist customers in understanding eligibility criteria, interest rates, and loan terms. Escalate complex issues to higher authorities or specialized departments when necessary. Accurately input customer information into the CRM system Maintain detailed records of customer interactions, comments, and complaints. Provide clear, concise, and accurate information to customers. Keep customers informed about the status of their applications and any required actions Gather customer feedback on products and services Report common issues and suggestions to improve service quality Work closely with other departments Participate in team meetings and training sessions to stay updated on product knowledge and customer service techniques Utilize call center software, customer relationship management (CRM) systems, and other relevant tools effectively Meet individual and team performance targets, including call handling time, customer satisfaction scores, and resolution rates Continuously improve service quality through feedback and training.

Online distributor profile as a work

1. Provide useful, constructive feedback. ... 2. Talk about a range of elements, including customer service. ... 3. Be detailed, specific, and honest. ... 4. Leave out links and personal information. ... 5. Keep it civil and friendly. ... 6. Feel free to update your review if needed. 7. Managing client concerns 8. Basic Knowledge of Computer

Fluent in gujarati, should be good in convincing skills

CAR SALEEngage with customers to understand their needs and preferences.Follow up with potential leads and maintain relationships with existing customers.Customer-focused mindset with a passion for cars.Engage with customers to understand their needs and preferences.

RGTS Software is looking for enthusiastic Telecallers (Customer Support Executives) to join our team. As a Telecaller, you will be responsible for providing excellent customer support and assistance. You will engage with customers over the phone to address their queries, resolve issues, and promote our software products.Key Responsibilities:Make outbound calls to customers and answer incoming calls.Provide product information and resolve customer inquiries.Maintain a high level of professionalism and customer service.Follow up with leads and potential customers.Record and maintain customer interaction details.

Kor Beauty is a premium skincare brand dedicated to delivering innovative, high-quality skincare products that promote natural beauty and skin health. As we prepare to introduce our brand to the Indian market, we are looking for enthusiastic and customer-centric individuals to join our team in Ahmedabad as Customer Support Executives.Job Description:Position Overview:Kor Beauty is seeking a passionate and empathetic Customer Support Executive to be the face of our brand to our valued customers. In this role, you will play a critical part in ensuring our customers have a positive experience with our products and services. This position is perfect for individuals with 0-1 years of experience who are eager to be part of a premium skincare brand's entry into the Indian market.Key Responsibilities:Customer Assistance: Provide exceptional customer support through various channels, including phone, email, and live chat, addressing inquiries, concerns, and product-related questions.Order Management: Assist customers with order placement, tracking, cancellations, and returns. Ensure accurate and timely order processing.Product Knowledge: Develop a deep understanding of Kor Beauty's skincare products to provide customers with accurate information and recommendations.Issue Resolution: Investigate and resolve customer complaints or issues promptly and professionally, striving for first-contact resolution.Feedback Collection: Collect and document customer feedback and insights to help improve our products and services.Upselling and Cross-selling: Identify opportunities to recommend additional products or complementary items to enhance the customer's skincare routine.Documentation: Maintain detailed records of customer interactions, transactions, and inquiries for reporting and analysis purposes.

Process Specifics24*7 environmentMinimum qualification 10+2 or 10+3 and no pursuing candidatesNo leaves for the first 3 months of joiningFreshers are eligibleWork From OfficeVoice ProcessLanguages Required: Hindi & Basic English (should be able to comprehend)6 days working, rotational shifts and 1 weekly off (rotational)Immediate joinersHiring Type: Contract Hiring (3months) / PermanentWe need 100 by Aug23Interview Mode: Face to FaceClient: E-commerceLocation: AhmedabadHiring Filters:Recruiter ScreeningOperationsTyping (25wpm-Gross Speed/85% accuracy)4 Online AssessmentsSALARY STRUCTURE (only 1 salary slab-that of fresher)QueueFresherOffered TCTCInhand SalaryHindi+ Basic EnglishFresher18000012.5k

Coordination with external agencies like shipping line, Forwarders etc Complete coordination with the client for clearance of the shipment Internal coordination with operation team, Documentation Team, Accounts Team transport department etc Keeping track of shipments and coordinate with client for documents and further filing Preparation and submission of reports as per requirement Preparing fund requirement and preparing for BillingRequired Skills: Strong communication (verbal & written) and extraordinary presentation skills Knowledge about Import / Export process & Shipping line activities Good in Data Analysis Skill Proficiency in English Experience in MS Office (Excel, PowerPoint) and MS Outlook Problem solving Skill Handles multiple tasks, switches priorities and focuses as needed. Candidate should be focused on following up independently and deliver results.

A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. They are often responsible for front-facing duties that directly impact the customer's experience of an organisation. They may also lead a team of customer service professionals and educate them on how to tackle customer queries.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.

Job description1. Jr. Relationship ExecutiveAge- Between 21 to 30 YearsQualification- Regular Graduate (Non IT) EXCEPT B TECHExperience- Candidates with Sales or Operations will be preferred. Between 0- 2 Years in Banking Operations / Accounting. Freshers can also apply.Job Profile-The candidate would be responsible for :* Collecting, Checking and Verifying the Gold* Detailing the customer about available loan schemes.* Documentation, posting and updating the system.* Preparation of daily statement, printout, setting of vouchers.* Filling of vouchers, cash book, statement, advice and other accounting works.* Taking care of movement of Cheques / cash handling.* Coordination with Banks and regional office.Freshers can apply for Jr .Relationship Executive.2. Customer Care ExecutiveAge- Between 21 to 30 YearsQualification- Regular Graduate (Non IT) & ( FEMALES ONLY )Job Profile - (Females Only below 30 yrs)Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.Generate business and leads for new loans from new customersHandle branch walk-ins for business generationGenerate referrals through existing customer base and walk-ins.Meetings with HNI, corporates and institutional clients to promote gold loan proposition.To handle customer requests and complaints and take it to closure.Understand the need of the customer and cross sell other products accordingly.Generate business and leads for other products like insurance, NCDs, gold coin etc.Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM dailyInterested candidate can come to our Regional Office directly for interview with their updated resume, aadhar, pan card and a passport size photo

Industry : Call Centre / Bpo / Kpofunction : Ites / Bpo / Kpo / Lpo / Customer Service / Operationsexperience : 0 - 1 Yrs.salary : (Monthly) Inr 14000 - 21000 Inhand + PF + Other location(s) of Job : qualification : Any graduate gender Preference : Allhiring for : Own Companycontact Person - Heenavery Simple Processon the Spot Offer Letterno Any Target No Sales

Assist the customers through call and emails . We have openings for voice and non voice inbound US process

1 Year experience only female Face to face conversation to customers Good looking and soft skill with smiling face

We need Tamil Telecaller.Candidate has to coordinate with the customers. Both inbound and outbound calling will be there.

We are looking for a Customer Care Executive to join our team at Smart Lion Private Limited. The role offers 35000 - 45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.