Airlines Executive Fresher Jobs in Kolkata

Join our team as an Airlines Executive in Kolkata, where you will play a vital role in ensuring smooth airline operations and excellent customer service.nnIn this position, you will engage with customers, assisting them with inquiries and bookings. You will also coordinate with various airline departments to facilitate seamless travel experiences.nnKey Responsibilities:nn- Customer Interaction: Provide assistance to customers regarding flight bookings, cancellations, and inquiries, ensuring a high level of service and satisfaction.n n- Coordination: Work with different airline departments to manage flight schedules and resolve any issues that may arise, ensuring efficient operations.nn- Administrative Tasks: Maintain and update customer records and reports to help streamline service processes and improve customer experiences.nn- Information Dissemination: Educate customers about airline policies, travel procedures, and special offers, promoting awareness and understanding.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess strong communication skills. Being able to work well in a team and adapt to fast-paced environments is essential. You should demonstrate a willingness to learn and develop new skills related to airline operations. Attention to detail and a customer-oriented mindset are crucial in delivering outstanding service. Previous experience is not necessary, making this an excellent opportunity for recent graduates or individuals seeking to start their careers in the airline industry.

We are looking for an Airlines Executive to join our team in Kolkata. This is a full-time position suitable for candidates with 0 to 1 year of experience. The ideal candidate should have completed at least the 10th grade.Key Responsibilities:- Customer Service: Engage with passengers to provide assistance with flight information, ticket booking, and resolving issues, ensuring a pleasant travel experience.- Ticketing and Reservations: Handle the booking and issuance of tickets, updating travel itineraries, and processing cancellations or refunds as needed.- Flight Coordination: Assist in coordinating flight schedules, check-in processes, and boarding procedures to ensure smooth airport operations.- Documentation: Maintain accurate records of bookings, passenger details, and other relevant information for reporting and operational purposes.- Communication: Communicate important flight updates and other announcements to passengers, ensuring they have all necessary information regarding their journey.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers and team members. A customer-focused attitude is essential, as is the ability to work in a fast-paced environment. Basic computer skills are necessary for handling reservations and updating flight data. Attention to detail is critical when processing tickets and maintaining records. Flexibility in work hours may be required to accommodate flight schedules, including weekends and holidays. Enthusiasm for the aviation industry will be an added advantage.

As an Airport Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and assisting passengers. This is a full-time position suitable for freshers, offering an excellent opportunity to start a career in the aviation industry.Key Responsibilities:- Customer Assistance: Provide help to passengers with queries related to flight information, check-in procedures, and general airport navigation, ensuring a pleasant travel experience.- Check-in Operations: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and handling baggage, which helps maintain efficiency at the airport.- Airport Security Support: Collaborate with security personnel to ensure that all safety protocols are followed, including checking passenger ID and boarding passes before entry into secured areas.- Handling Passenger Queries: Respond to various passenger inquiries promptly and courteously, guiding them to relevant services or areas within the airport.- Coordination with Staff: Work closely with other airport staff, including airline representatives and ground handlers, to ensure seamless operations and effective communication across departments.Required Skills and Expectations:- Strong communication skills in English and local languages to interact effectively with passengers from diverse backgrounds.- Customer service orientation with a friendly and approachable demeanor.- Ability to remain calm under pressure and handle challenging situations professionally.- Basic knowledge of airport procedures and a keen willingness to learn about the aviation industry.- Team player attitude, with a focus on collaboration and support for fellow staff members.

We are seeking a motivated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals who are looking to start their career in the aviation industry.Key Responsibilities:1. Customer Service: Assist passengers with inquiries, providing information about flight schedules, ticket bookings, and airport services to ensure a positive travel experience.2. Ticketing and Reservations: Handle ticket bookings, changes, and cancellations accurately while ensuring compliance with airline policies and procedures.3. Check-in Support: Guide passengers through the check-in process, ensuring that all necessary documents are verified and baggage is checked in securely.4. Problem Resolution: Address any issues or complaints raised by passengers promptly and efficiently, working to find suitable solutions to enhance customer satisfaction.5. Communication: Maintain clear communication with team members and airline personnel to ensure smooth operations and coordination in all customer-related processes.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with customers. A detail-oriented mindset is necessary for managing ticketing and reservations. Basic knowledge of the airline industry is a plus, but not mandatory. Applicants should be adaptable and able to work in a dynamic environment. A commitment to teamwork and customer satisfaction is essential for success in this role.

We are looking for an enthusiastic Airline Ramp Executive to join our team in Kolkata, India. This entry-level position is perfect for recent graduates who are eager to start their career in the airline industry.Key Responsibilities:- Aircraft Loading and Unloading: Safely handle luggage and cargo, ensuring all items are properly loaded and secured in the aircraft.- Ground Support Operations: Assist in the deployment of ground support equipment to ensure timely and efficient service for arriving and departing flights.- Safety Compliance: Follow all safety procedures and regulations to maintain a secure work environment for you and your colleagues.- Communication: Work closely with team members and effectively communicate with pilots and ground staff to coordinate flight schedules and ramp activities.- Customer Service: Provide excellent service to passengers by assisting them with their luggage inquiries and ensuring their overall satisfaction during the ramp process.Required Skills and Expectations:The ideal candidate should possess strong teamwork skills and be able to work well under pressure in a fast-paced environment. Good communication skills are essential for collaborating with various teams. A focus on safety and attention to detail is crucial to successfully managing the loading and unloading processes. You should be comfortable working outdoors and during irregular hours, as the airline industry operates around the clock. Candidates must be graduates and are encouraged to apply, regardless of prior experience.

Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination

Hiring for 35 Ground Staff Executive Jobs in Mumbai, Delhi NCR, Bangalore, Ahmedabad, Hyderabad, Chennai, Kolkata, Pune Station Road, Jaipur, Surat, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Ed, Bachelor of Hotel Management, B.Sc with Good knowledge in Aircraft Maintenance, Airline Operations, Hospitality, Airport Operation, Cabin Crew Activities, Ground Staff Activities, e, Aviation, Interpersonal Skills, Aviation Security, Air Traffic Control, Passenger Handling, Airport Cargo, Airport Ground Handling, Ground Management, Ground Handling, Cargo Handling etc.

Hiring for 40 Airlines Executive Executive Jobs in Delhi NCR, Mumbai, Kolkata, Bangalore, Pune, Ahmedabad, Surat, Jaipur, Kanpur, Patna, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Tech with Good knowledge in Ticket Support Executive, Ground Operation, Ground Staff Executive, Computer, Good Communication Skills etc.

An Airline Ramp Executive oversees and manages aircraft ground handling operations, ensuring the safe, efficient, and timely turnaround of aircraft. This role involves supervising ramp agents, coordinating ground support equipment, and maintaining safety standards on the ramp. They are responsible for a variety of tasks, including loading and unloading baggage and cargo, guiding aircraft, and ensuring compliance with safety regulations.

Job Title: Airport Operations OfficerLocation: KolkataJob Type: Full-timeResponsibilities:Safety & Security: Ensure compliance with aviation regulations and emergency procedures.Flight Coordination: Work with airlines, ground handling teams, and air traffic control to manage flight schedules.Infrastructure Maintenance: Oversee the upkeep of runways, terminals, and airport equipment.Customer Service: Address passenger concerns and resolve operational issues.Requirements:Strong communication and interpersonal skillsAbility to work under pressure in a fast-paced environmentProfessional demeanor and problem-solving capabilitiesHow to Apply:Interested candidates can submit their resume to [recruiterppm@gmail.com] or whatsapp (9831932360). Join us and be a part of a dynamic aviation team!

Dear Candidate. We are hiring for the Airport Ground Staff for Leading Domestic and International Airlines company.Male and Female both can apply. QUALIFICATION:10th,12th and any Graduate candidate can apply.Age -18 to 38yrsWe required Good Communication skill and pleasing personality Candidate.Job Location - Pan IndiaPerk and Facilities: Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + OT.For more information contact:Hr 6289247501

Airport Operations Executive interact directly with passengers and respond to concerns regarding flight timings, seat availability and reservations, as well as fares, and so on. They also oversee key processes like data collection, data entry, payment and verification collection, etc., for airlines.Duties/Responsibility for Indigo Airline Ticketing Executive. Assisted customers with ticket Purchases. trip planning pricing and scheduling. Complete order transactions and generated travel documentation and detailed itineraries. Entered information in the computer system to maintain updated details related to customer ticket orders, reservations, and payment methods. Greeted crew members, flight attendants, and passengers. Delivered outstanding service by interacting with customers, answering customer inquiries, and handling customer complaints. Responded politely to passenger complaints regarding ticketing and baggage handling. Addressed customer inquiries via email, telephone calls, or in person, providing prompt responses or follow-up.

Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.

Hiring for 12 International Ticketing Executive Jobs in Delhi NCR, Guwahati, Bangalore, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Airline Operations, Aviation, Ground Operation, Problem Solving etc.

Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Airlines Executive,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:

Passenger Service Executive... Passenger Air ticket booking, Air ticket checking, Passenger Help desk executive

Passenger Service Executive

We are seeking dedicated and professional Ground Staff to join our team and ensureseamless airport operations. The ideal candidate will play a key role in assisting passengers,coordinating flight schedules, and maintaining high standards of customer service andsafety.How to Apply:Interested candidates can submit their resume to [recruiterppm@gmail.com] or WHATSAPP (9831932360). Join us and be a part of a dynamic aviation team!

Job Openings for 40 Air Ticketing Executive Jobs for Freshers in Kolkata, Darjeeling, Siliguri, Dehradun, Haridwar, Rishikesh, Lucknow, Kanpur, Varanasi, Udaipur, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.

responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.

We are seeking an enthusiastic Airlines Executive to join our team in Barasat, Kolkata. This full-time role is perfect for individuals with 0 to 2 years of experience, who are ready to kickstart their career in the airline industry. nnKey responsibilities include managing customer inquiries, providing accurate information about flight schedules, ticket prices, and reservations. You will assist passengers with check-in procedures and ensure a seamless travel experience. Additionally, you will coordinate with other departments to address customer concerns and handle special requests.nnThe ideal candidate should possess strong communication skills to effectively interact with customers and team members. A friendly and positive attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Attention to detail is crucial for accurately processing reservations and maintaining records. nnYou should be a quick learner, as all training will be provided to familiarize you with airline operations. A basic understanding of computers is necessary to handle booking systems and customer databases. Candidates must have completed at least the 10th grade and be eager to grow within the company. nnIf you are looking for an opportunity to develop your skills and build a career in the airline industry, we encourage you to apply and join our dynamic team.

We are seeking a dedicated Airline Customer Service Executive to join our team in Kolkata. This role is perfect for fresh graduates looking to start their career in the airline industry. You will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience.Key Responsibilities:1. Customer Assistance: Greet and assist passengers at the airport, helping them with inquiries about flights, ticketing, and baggage claims.2. Flight Information: Provide up-to-date information on flight schedules, delays, and gate changes to ensure passengers are well-informed.3. Problem Resolution: Address passenger complaints and issues promptly, working to find effective solutions and maintaining a calm demeanor during busy times.4. Ticketing Support: Assist with ticket bookings, modifications, and cancellations, ensuring accuracy in processing transactions.5. Collaboration: Work closely with other airline staff and departments to coordinate services and ensure a smooth operation for all passengers.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, in English and local languages. A friendly and approachable demeanor is essential to provide a welcoming atmosphere. Effective problem-solving abilities and patience are necessary to handle diverse passenger needs and resolve issues swiftly. As this is a full-time, in-office role, candidates should be prepared to work in shifts and maintain a professional appearance and attitude at all times. A high school diploma is the minimum educational requirement, and a passion for customer service will set you apart.

Hiring for 70 Airlines-Ground Staff- Airport Jobs Jobs in Kolkata, Behala, Kolkata, Bhubaneswar, Balasore, Cuttack, Howrah, Durgapur, Raipur, Chhattisgarh, Ranchi, Patna, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Bachelor of Hotel Management, Other Bachelor Degree with Good knowledge in Ground Staff, Cabin Crew, freshers, Utilities, Hospitality Executive etc.

Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

Hiring for 89 Airline Ground Staff.....!! Jobs in Kolkata, Ranchi, Ramgarh, Dhanbad, Bhubaneswar, Patna, Gaya, Uttar Dinajpur, Dakshin Dinajpur, Hooghly, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Ground Staff Executive, Airport Ground Staff, Ground Handling Staff etc.

We are looking for a dedicated Airline Ramp Executive in Kolkata, India. This full-time role is suitable for individuals with little to no experience, making it an excellent opportunity for recent school leavers.As an Airline Ramp Executive, your key responsibilities will include:- Baggage Handling: Efficiently loading and unloading passenger luggage and cargo from aircraft, ensuring safe handling to prevent damage.- Aircraft Preparation: Assisting in the pre-departure checks of aircraft, ensuring that all systems are operational and ready for the flight.- Ground Support: Coordinating with ground crew and other personnel to maintain smooth operations during aircraft arrival and departure times.- Safety Compliance: Following safety protocols and procedures to ensure a safe working environment while managing equipment and baggage.To succeed in this role, candidates should possess strong teamwork skills and the ability to work in a fast-paced environment. Basic physical fitness is required, as the job involves lifting heavy luggage and operating ground support equipment. Good communication skills are important for interacting with colleagues and ensuring effective coordination. Attention to detail is essential to ensure safety and efficiency in ramp operations. Candidates must have completed at least the 10th grade and be prepared for a full-time office-based work schedule. A willingness to learn and adapt is crucial for success in this position.

We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- Guest Assistance: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- Check-In Support: Assist guests during check-in processes to ensure a smooth and efficient experience.- Issue Resolution: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- Information Dissemination: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- Feedback Collection: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.

As an Airport Ramp Executive in Kolkata, you will play a crucial role in ensuring smooth operations at the airport. This position is suitable for candidates with 0 to 1 year of experience and requires at least a 10th-grade education.Key Responsibilities:- Baggage Handling: Safely load and unload baggage and cargo from aircraft to ensure it is delivered to the right destination.- Equipment Operation: Operate ramp equipment, such as tugs and dollies, to transport luggage and cargo efficiently and safely.- Safety Compliance: Follow safety regulations and guidelines to maintain a safe working environment for yourself and your colleagues.- Coordination with Team: Work closely with team members and other departments to ensure timely and effective handling of aircraft and cargo.- Problem Solving: Identify and report any issues or irregularities during ramp operations to the supervisor for quick resolution.Required Skills and Expectations:Candidates should have good physical fitness as the job requires lifting and moving heavy luggage. Attention to detail is essential to ensure that all baggage is handled correctly. Strong teamwork and communication skills will help you collaborate well with your colleagues. Punctuality and a readiness to work in various weather conditions are important. You should be open to learning new tasks and willing to adapt to the fast-paced airport environment.

As an Airport Ramp Executive, you will play a crucial role in ensuring the smooth operation of ground services at the airport. This position involves various responsibilities, and your attention to detail will be essential to maintaining safety and efficiency.Key Responsibilities:- Loading and Unloading Luggage: Safely handle and move passengers' baggage and cargo from the aircraft to the terminal and vice versa, ensuring it is done efficiently and securely.- Assisting Aircraft Movements: Support in guiding aircraft to and from the gate, following proper signals and instructions to prevent accidents and ensure timely departures.- Pre-Flight Checks: Conduct thorough checks on the aircraft before departure, ensuring all ground equipment is operational and that safety protocols are strictly followed.- Cleaning and Maintenance: Clean and prepare the aircraft cabin and cargo area before flight, maintaining high standards of cleanliness and hygiene.- Coordinating with Team Members: Work closely with colleagues in various roles, including ground staff and flight crew, to facilitate effective communication and coordination during busy periods.Required Skills and Expectations:Candidates should possess a high school diploma or equivalent (10th Pass). While previous experience is not mandatory, a willingness to learn and adapt to the fast-paced airport environment is essential. Strong communication skills are important for effective teamwork. Candidates should be physically fit, as the role involves lifting and moving heavy items. A focus on safety and adherence to protocols is crucial for this position.

As an Airport Ramp Executive, you will play a key role in ensuring the smooth operation of ramp services at Dumdum Airport. Your responsibilities will include:- Aircraft Marshalling: Assist in guiding aircraft to and from the parking areas using signals, ensuring safety and efficiency during arrivals and departures.- Baggage Handling: Safely load and unload passenger luggage from aircraft, ensuring all bags are sorted correctly and delivered on time.- Ground Equipment Operation: Operate ground support equipment such as tugs and baggage carts, following safety protocols to maintain a safe working environment.- Safety Checks: Conduct regular inspections of the ramp area, reporting any hazards or issues to maintain a safe and organized workspace.- Team Coordination: Work closely with other team members and departments, ensuring effective communication and collaboration to facilitate smooth ramp operations.To be successful in this role, you should have:- High School Education: A minimum education of 10th pass is required to understand basic operational procedures.- Communication Skills: Strong verbal communication skills are essential for effective interaction with colleagues and other airport staff.- Team Player: Ability to work well in a team environment is important, as you will be coordinating with various personnel.- Attention to Detail: A keen eye for detail will help ensure safety and compliance with airport regulations.- Strong Work Ethic: Commitment to punctuality and reliability is crucial as this role involves shift work and operates in a fast-paced environment.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.POST- Ground Staff (under Airlines )Responsibilities :-1 . Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.2. Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.3. Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.4. Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.NOTES :-Candidates should have good communication skills and have Pleasent personalityCandidates should have a Valid PassportNo Vissible Tatoos.Interested Candidates mail your resume at atihrdepartment@gmail.com Or can whtasapp your cv to 8482069603.Interview Date - 03rd July - 10th JulyVenue- DumdumTHIS IS NOT A CONSULTANCY

Dear Candidate. We are hiring for the Airport Ground Staff,Cargo,PSE,Hospitality,Utility,Retail and Cabin Crew for Leading Domestic and International Airlines company.Male and Female both can apply. QUALIFICATION:10th,12th and any Graduate candidate can apply.Age -18 to 38yrsWe required Good Communication skill and pleasing personality Candidate.Job Location - Pan IndiaPerk and Facilities: Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + OT.For more information contact:Hr 6289247501

Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.