Customer Care Assistant Female Graduate Jobs in Mumbai

The Sales Coordinator will be responsible for supporting the sales team and managing various sales-related tasks. This includes coordinating sales activities, preparing sales reports, maintaining customer records, and assisting with customer inquiries.Key responsibilities include:- Coordinating sales activities: The Sales Coordinator will assist the sales team in coordinating various sales activities such as setting up meetings with clients and following up on sales leads.- Preparing sales reports: They will be responsible for preparing and analyzing sales reports to track sales performance and provide insights to the sales team.- Maintaining customer records: The Sales Coordinator will ensure that customer records are updated and accurate to provide excellent customer service.- Assisting with customer inquiries: They will be the point of contact for customer inquiries and will provide timely and accurate information to customers.Required skills and expectations:- 2-4 years of experience in sales coordination- Graduate degree in a relevant field- Strong communication and interpersonal skills- Proficient in MS Office tools such as Excel and PowerPoint- Detail-oriented and organized- Ability to work well in a team and independently- Familiarity with CRM software is a plus.

Handle Customer Enquiresprepare & Issue Quotation as per Requireco-ordinate with Department & Follow-up for Payment maintain Record, Support Sales Team

As it relates to the Sales coordinator job role, you may be required to perform some of the following duties:Lead the effort to gather the resources necessary to create a high-quality sales presentation.Make use of company assets to develop a filing system that provides both hard copy and digital copies of all active sales files.Maintain an accurate inventory of materials used for custom sales presentations, such as brochures and presentation folders.Answer questions about clients accounts or products as the primary customer service contact.Provide additional sales presentation help when needed by collaborating with other departments within the company

We're Hiring an Sales Coordinator -Operation for the FMCG CompanyRole and ResponsibilitiesPosition: Sales Coordinator Segment: HoReCa (Hotels, Restaurants & Caf/Catering) KeyResponsibilities:1. New Client Onboarding: Assist in the smooth onboarding of new clients, including gathering necessary documentation, setting up accounts, and ensuring all client needs are understood and met.2. Client Servicing: Act as the primary contact for ongoing client servicing, managing requests, addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing: Book orders daily, confirm details, and coordinate with internal teams to ensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries: Serve as the main contact for clients, handling all inquiries and providing prompt and effective solutions.5. Coordination with Internal Teams: Collaborate with internal teams, including sales, marketing, operation and logistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination: Oversee the delivery process, coordinate with logistics teams, and ensure orders are delivered accurately and on time.7. Payment Follow-Ups: Track outstanding payments, follow up with clients to ensure timely collection of payments as per agreed credit terms.8. Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell products to existing clients, enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data: Accurately record and maintain MIS data, including sales records, client feedback and escalations for ongoing analysis and improvement.10. Reporting and Feedback: Regularly update the sales team and management with reports on client activities, feedback, and market insights to help shape strategies.

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

To Handle enquiries for Calibration

Preparing orders, Coordinating with customers & Factory, Updating order status, etc

Hiring for 5 Customer Care Executive Jobs in Bandra East, Mumbai,Customer Care, Customer Support,Inbound Customer Service, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Diploma, Advanced/Higher Diploma, B.A, B.Com, B.Sc with Good knowledge in Customer Care, Customer Support,Inbound Customer Service and Good English etc.

FEMALE CANDIDATES APPLY WHO CAN JOIN IMMEDIATELYCoordinate executive communications, including taking calls, responding to emails and interfacing with clients.Should be able to draft emails/Correspondence.Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software.Exceptional interpersonal skill.Prepare internal and external corporate documents for team members and industry partners.Coordinate with Inter-department for ReportsSchedule meetings and appointments and manage travel itinerariesArrange corporate events to take place outside of the workplace.Maintain an organized filing system of paper and electronic documentsUphold a strict level of confidentialityDevelop and sustain a level of professionalism among staff and client

Role and Responsibilities Attending walk in Visitors Handling/making calls Maintaining inward/outward register for couriers sent/received Preparing reports Replying to queries through mails/letters and keeping record of the same Filing Stationery Management Marking AttendanceAuthorities Courier management Authorized for providing first level attendance inputs Monitoring AMCs like AC, Pest control etc.

Job Description for CRE-SERVICEPosition DescriptionCRE Service SMR / PSFDepartment: ServiceTHIS POSITION REPORTS TO: CRM ServiceQualification: Graduate.EXPERIENCE (NO OF YEARS): 1-2years Plus in Automobile IndustrySPECIFIC KNOWLEDGE:(SKILLS / LANGUAGE ETC.) Knowledge about fault detection inAutomobile industry, Communication skills, Customer service skills, Administrative abilities,Decision-making abilityLanguages Proficient in English, Hindi and the local languageMaintain Customers Data BaseWorkshop Customers data to be maintained with correct and latest account details(Contact no.contact person name, e-mail ids, bill to account, etc.).Scheduling an Appointment Accept service booking and register in the appointment sheet. Accepted appointments to be informed to respective Service Advisors, Service Managerand Parts department. Making a prior call for reconfirmation of appointments.Welcome and greet customers Customers arrived at reception to be greeted and introduce to respective service advisorsin case all service advisors are busy.Preparing Analysis Vehicles which have not visited last two years to be extracted e Dealer and inform to theService Manager. Instant feedback analysis to be done. Service follow up analysis to be done. Root cause analysis to be given to Service Manager.Follow-up Service for Customer 7th day follow up call to be made. Positive and negative feedback with analysis to be given to Service Manager.Complaint management Register customer complaint in e Dealer. Use the complaint source as walk in, emails, letters referred by MBIPL, SFU etc. Root cause analysis of customer complaint.Build and enhance customer relationship Reminder of Service. Promotion of companys activities in relation to service, parts and car sales campaign.RegardsJyoti Dadge

We are looking for a female office assistant.She will be responsible for handling clerical tasks in our office. Her responsibility will include taking order calls from clients, handling customer service, keeping track of important documents, generating invoices, managing logistics & supply inventory, performing data entry, etc.Freshers are welcomed.Job days: Mon-SatTimings: 10:30am-7:15pmRequired Age: 19 to 24Location: Gulalwadi, MumbaiPlease apply ONLY if you reside nearby Charni Road, or if you are willing to commute to town daily.Job Type: Full-time

Looking for Store Manager - Airtel telecom only for Females and Below 33 Years can apply Responsibilities Develop store strategies to expand store traffic and optimize profitability Ensure a consistent, quality store experience for customers: customer needs are met, complaints are resolved and service is quick and efficient Drive sales of various airtel plans, plan upgrades & products - my airtel app, WYNK, airtel TV etc. Maintain store staff job results by coaching, counseling, disciplining, planning, monitoring, and appraising job results Maintain inventory levels of airtel assets - SIM cards, dongles, Wifi devices Ensure adherence to pre-defined airtel SOPs to run store operations smoothlySkills Required Good communication and interpersonal skills Ability to analyze data and derive insights Customer centricity while taking all decisions Ability to drive large teams towards specific objectives Ability to monitor store transactions Digital Savvy, ability to manage digital assets

Maintaining fruitful relationships with Existing / New customers.Strong communication.The ability to handle pressure and meet deadlinesSkill in prioritizing and triaging obligationsAttention to detailExcellent time management and organization.Generating Revenue for Company Dealing with new client and getting new business

- Only Female Candidates.- Be part of a team that manages tele sales to clients in the capital markets.- Apply a consultative approach in understanding and analyzing clients needs.- Source new leads via follow-up, cold calls, and emails.- Route qualified opportunities to the appropriate sales executives for furtherdevelopment and closure.- Maintain and expand a meticulous database of prospects within the assignedterritory using a leading CRM tool.- Collaborate with channel partners to build a lead pipeline and close deals.- Provide effective demos to Listed Company CXOs and other capital marketspecialists viz. Portfolio Managers and Analysts.- Generate threshold leads per day and make follow-up calls to close sales

ResponsibilitiesCustomer Service Responsibilities list: Proven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quote strong phone contact handling skills and active listeningFamiliarity with CRM systems and practices customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively